Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES... Manual de usuario

Altiris™Inventory for

Network Devices from

Symantec User’s Guide

Version 7.0

Altiris™Inventory for Network Devices from Symantec

User’s Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

Documentation version 7.0

Legal Notice

Symantec, the Symantec Logo, Altiris, and any Altiris or Symantec trademarks used in the

product are trademarks or registered trademarks of Symantec Corporation or its affiliates

in the U.S. and other countries. Other names may be trademarks of their respective owners.

This Symantec product may contain third party software for which Symantec is required

to provide attribution to the third party (“Third Party Programs”). Some of the Third Party

Programs are available under open source or free software licenses. The License Agreement

accompanying the Software does not alter any rights or obligations you may have under

those open source or free software licenses. Please see the Third Party Legal Notice Appendix

to this Documentation or TPIP ReadMe File accompanying this Symantec product for more

information on the Third Party Programs.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation/reverse engineering. No part of this document

may be reproduced in any form by any means without prior written authorization of

Symantec Corporation and its licensors, if any.

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS,

REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,

ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO

BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING,

PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED

IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software

as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19

"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in

Commercial Computer Software or Commercial Computer Software Documentation", as

applicable, and any successor regulations. Any use, modification, reproduction release,

performance, display or disclosure of the Licensed Software and Documentation by the U.S.

Government shall be solely in accordance with the terms of this Agreement.

Symantec Corporation

20330 Stevens Creek Blvd.

Cupertino, CA 95014

http://www.symantec.com

Technical Support

Symantec Technical Support maintains support centers globally. Technical

Support’s primary role is to respond to specific queries about product features

and functionality. The Technical Support group also creates content for our online

Knowledge Base. The Technical Support group works collaboratively with the

other functional areas within Symantec to answer your questions in a timely

fashion. For example, the Technical Support group works with Product Engineering

and Symantec Security Response to provide alerting services and virus definition

updates.

Symantec’s maintenance offerings include the following:

■A range of support options that give you the flexibility to select the right

amount of service for any size organization

■Telephone and Web-based support that provides rapid response and

up-to-the-minute information

■Upgrade assurance that delivers automatic software upgrade protection

■Global support that is available 24 hours a day, 7 days a week

■Advanced features, including Account Management Services

For information about Symantec’s Maintenance Programs, you can visit our Web

site at the following URL:

www.symantec.com/techsupp/

Contacting Technical Support

Customers with a current maintenance agreement may access Technical Support

information at the following URL:

www.symantec.com/techsupp/

Before contacting Technical Support, make sure you have satisfied the system

requirements that are listed in your product documentation. Also, you should be

at the computer on which the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information

available:

■Product release level

■Hardware information

■Available memory, disk space, and NIC information

■Operating system

■Version and patch level

■Network topology

■Router, gateway, and IP address information

■Problem description:

■Error messages and log files

■Troubleshooting that was performed before contacting Symantec

■Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical

support Web page at the following URL:

www.symantec.com/techsupp/

Customer service

Customer service information is available at the following URL:

www.symantec.com/techsupp/

Customer Service is available to assist with the following types of issues:

■Questions regarding product licensing or serialization

■Product registration updates, such as address or name changes

■General product information (features, language availability, local dealers)

■Latest information about product updates and upgrades

■Information about upgrade assurance and maintenance contracts

■Information about the Symantec Buying Programs

■Advice about Symantec's technical support options

■Nontechnical presales questions

■Issues that are related to CD-ROMs or manuals

Maintenance agreement resources

If you want to contact Symantec regarding an existing maintenance agreement,

please contact the maintenance agreement administration team for your region

as follows:

[email protected]Asia-Pacific and Japan

[email protected]Europe, Middle-East, and Africa

[email protected]North America and Latin America

Additional enterprise services

Symantec offers a comprehensive set of services that allow you to maximize your

investment in Symantec products and to develop your knowledge, expertise, and

global insight, which enable you to manage your business risks proactively.

Enterprise services that are available include the following:

These solutions provide early warning of cyber attacks, comprehensive threat

analysis, and countermeasures to prevent attacks before they occur.

Symantec Early Warning Solutions

These services remove the burden of managing and monitoring security devices

and events, ensuring rapid response to real threats.

Managed Security Services

Symantec Consulting Services provide on-site technical expertise from

Symantec and its trusted partners. Symantec Consulting Services offer a variety

of prepackaged and customizable options that include assessment, design,

implementation, monitoring, and management capabilities. Each is focused on

establishing and maintaining the integrity and availability of your IT resources.

Consulting Services

Educational Services provide a full array of technical training, security

education, security certification, and awareness communication programs.

Educational Services

To access more information about Enterprise services, please visit our Web site

at the following URL:

www.symantec.com

Select your country or language from the site index.

Technical Support ............................................................................................... 4

Chapter 1 Introducing Inventory for Network Devices ..................... 9

About Inventory for Network Devices ................................................ 9

Components of Inventory for Network Devices .................................. 10

Where to get more information ....................................................... 11

Chapter 2 Using the Agentless Inventory Home page .................... 13

Agentless Inventory Home page ...................................................... 13

Chapter 3 Gathering agentless inventory ......................................... 15

About gathering agentless inventory ............................................... 15

Gathering agentless inventory ........................................................ 16

Creating agentless inventory tasks using the wizard ........................... 17

Manually creating and modifying agentless inventory tasks ................. 19

Scheduling agentless inventory tasks .............................................. 21

Chapter 4 Viewing agentless inventory status and results ........... 23

About agentless inventory status and results .................................... 23

Viewing agentless inventory reports ................................................ 23

Chapter 5 Mapping network device data .......................................... 25

About SNMP data mapping ............................................................ 25

Using SNMP data mapping tables .................................................... 26

Exporting and importing SNMP data mapping tables .......................... 28

Index .................................................................................................................... 29

Contents

Contents8

Introducing Inventory for

Network Devices

This chapter includes the following topics:

■About Inventory for Network Devices

■Components of Inventory for Network Devices

■Where to get more information

About Inventory for Network Devices

Inventory for Network Devices gathers inventory data from discovered devices

in your network. This inventory is gathered from the devices that are not managed

through the Altiris Agent. Because a management agent is not required, this

inventory is considered an agentless inventory.

Agentless inventory gathers inventory on the devices that are already discovered

and exist as resources in the Symantec Management Platform's Configuration

Management Database (CMDB). Generally, you use agentless inventory to gather

inventory on the devices that are discovered using the Network Discovery

component of the Symantec Management Platform.

This inventory is performed by running agentless inventory tasks on discovered

devices and reporting the data to the Notification Server. The discovery data is

stored in the CMDB. You configure the automated tasks that are scheduled to run

at regular intervals to keep your inventory data current.

You can gather inventory on the following types of devices:

■Cluster

■Computer

Chapter

■Computer: Virtual machine

■Infrastructure device

■IP Phone

■KVM device

■Network attached storage

■Network backup device

■Network printer

■Out-of-band management device

■Out-of-band management device: Chassis management controller

Currently, agentless inventory gathers inventory only on SNMP-enabled devices.

You can determine the type of inventory that is gathered through SNMP data

mapping tables. Agentless inventory collects data from the SNMP-enabled network

devices that are based on SNMP data mapping tables. The tables identify the data

fields you want to collect and then applies the settings to selected device types.

See “Gathering agentless inventory”on page 16.

See “About SNMP data mapping”on page 25.

Components of Inventory for Network Devices

Inventory for Network Devices runs on the Symantec Management Platform and

uses the components of the platform.

See “About Inventory for Network Devices”on page 9.

Inventory for Network Devices also includes the following components:

Table 1-1 Components of Inventory for Network Devices

DescriptionComponent

You create and schedule tasks to collect

inventory on discovered devices.

See “Gathering agentless inventory”

on page 16.

Inventory for Network Devices tasks (also

known as agentless inventory tasks)

You can use the wizard to easily create

agentless inventory tasks.

See “Creating agentless inventory tasks

using the wizard”on page 17.

Agentless inventory wizard

Introducing Inventory for Network Devices

Components of Inventory for Network Devices

Otros manuales para ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES...

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Software de Symantec

Symantec

Symantec ALTIRIS ASSET MANAGEMENT SUITE 7.0 - V1.0 Manual de usuario

Symantec

Symantec ALTIRIS OUT OF BAND MANAGEMENT COMPONENT 7.0 SP3 -... Manual de usuario

Symantec

Symantec 14541094 - pcAnywhere Host & Remote Manual de servicio

Symantec

Symantec XGS-4728F Manual de usuario

Symantec

Symantec PCANYWHERE - PACKAGER IMPLEMENTATION GUIDE... Manual de usuario

Symantec

Symantec 10547849 - Mail Security For SMTP Manual de usuario

Symantec

Symantec PCANYWHERE - V12.5 Manual de servicio

Symantec

Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES... Manual de usuario

Symantec

Symantec 20096002 - Norton Utilities 14.5 Manual de usuario

Symantec

Symantec 10514879 - Norton Confidential Manual de usuario

Symantec

Symantec WINDOWS INSTALLER EDITOR 7.0 SP2 - REFERENCE FOR WISE INSTALLATION STUDIO... Manual de usuario

Symantec

Symantec 10490452 - Mail Security 8220 Manual de instrucciones

Symantec

Symantec SOFTWARE MANAGER 7.0 SP2 - REFERENCE FOR WISE INSTALLATION STUDIO... Manual de usuario

Symantec

Symantec ALTIRIS WORKFLOW 7.0 - INSTALLATION AND CONFIGURATION GUIDE... Manual de usuario

Symantec

Symantec ALTIRIS CMDB SOLUTION 7.0 - V1.0 Manual de usuario

Symantec

Symantec 10460591 - Mail Security 5.0 Manual de usuario

Symantec

Symantec ANTIVIRUS - V 11.0 FOR MAC Manual de usuario

Symantec

Symantec ALTIRIS BARCODE SOLUTION 7.0 - V1.0 Manual de usuario

Symantec

Symantec ALTIRIS 7.0 SP2 - MANAGEMENT SOLUTION Manual de usuario

Symantec

Symantec ALTIRIS OUT OF BAND MANAGEMENT COMPONENT 7.0 SP3 -... Manual de usuario

Symantec

Symantec WISESCRIPT EDITOR 8.0 - REFERENCE FOR WISE PACKAGE STUDIO... Manual de servicio

Symantec

Symantec 10288239 - ACAD NORTON ANTISPAM 2005 Manual de usuario

Symantec

Symantec 11105111 - SYM MAIL SEC SMTP 5.0 SMS PORT MEDIA CD... Manual de usuario

Symantec

Symantec SOFTWARE MANAGER 8.0 - REFERENCE FOR WISE PACKAGE STUDIO... Manual de servicio

Manuales populares de Software de otras marcas

COMPRO

COMPRO COMPROFM Manual de usuario

Muratec

Muratec OFFICEBRIDGE ONLINE Manual de usuario

Oracle

Oracle Contact Center Anywhere 8.1 Manual de usuario

Adobe

Adobe 65007312 - Photoshop Lightroom Manual

Avaya

Avaya NULL One-X for RIM Blackberry Manual de usuario

HP ProLiant BL420c Manual de usuario

PS Audio

PS Audio PowerPlay Manual del propietario

Brady

Brady LOCKOUT PRO 3.0 Manual de servicio

Avaya

Avaya Interaction Center Manual de usuario

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manual

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manual de usuario

Oracle

Oracle Application 9i Manual de usuario

Acer

Acer RDM Manual de usuario

Canon

Canon Vixia HF21 Manual de usuario

Canon

Canon ZR950 Manual de usuario

Samsung

Samsung Auto Backup Manual de usuario

Polycom

Polycom Vortex EF2201 Instrucciones de instalación y funcionamiento

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manual de usuario