Symantec 10288239 - ACAD NORTON ANTISPAM 2005 Manual de usuario

User’s Guide

Norton AntiSpam™ User’s Guide

The software described in this book is furnished under a license

agreement and may be used only in accordance with the terms of the

agreement.

Documentation version 2.0

PN: 10288260

Any technical documentation that is made available by Symantec

Corporation is the copyrighted work of Symantec Corporation and is

owned by Symantec Corporation.

NO WARRANTY. The technical documentation is being delivered to

you AS-IS and Symantec Corporation makes no warranty as to its

accuracy or use. Any use of the technical documentation or the

information contained therein is at the risk of the user. Documentation

may include technical or other inaccuracies or typographical errors.

Symantec reserves the right to make changes without prior notice.

No part of this publication may be copied without the express written

permission of Symantec Corporation, 20330 Stevens Creek Blvd.,

Cupertino, CA 95014.

Standard Template Library

This product utilizes the Standard Template Library, a C++ library of

container classes, algorithms, and iterators.

Permission to use, copy, modify, distribute and sell this software and

its documentation for any purpose is hereby granted without fee,

provided that the above copyright notice appears in all copies and that

both that copyright notice and this permission notice appear in

supporting documentation. Silicon Graphics makes no representations

about the suitability of this software for any purpose. It is provided “as

is” without express or implied warranty.

Permission to use, copy, modify, distribute and sell this software and

its documentation for any purpose is hereby granted without fee,

provided that the above copyright notice appears in all copies and that

both that copyright notice and this permission notice appear in

supporting documentation. Hewlett-Packard Company makes no

representations about the suitability of this software for any purpose.

It is provided “as is” without express or implied warranty.

Trademarks

Symantec, the Symantec logo, and LiveUpdate are U.S. registered

trademarks of Symantec Corporation. Norton AntiSpam is a trademark

of Symantec Corporation. Eudora is a registered trademark of

QUALCOMM Incorporated. Microsoft, MSN, Hotmail, Outlook,

Windows, and the Windows logo are registered trademarks of

Microsoft Corporation. Yahoo! is a registered trademark of Yahoo! Inc.

Other product names mentioned in this manual may be trademarks or

registered trademarks of their respective companies and are hereby

acknowledged.

Printed in the United States of America.

10987654321

Contents

Chapter 1 Installation

System requirements ......................................................... 5

Before installation ............................................................... 7

Install Norton AntiSpam .................................................... 8

After installation .................................................................. 9

For more information .......................................................11

Chapter 2 Feature summary

Spam filtering features ....................................................16

Ad blocking features .........................................................18

Chapter 3 Getting started

Start Norton AntiSpam ....................................................20

About the main window ...................................................20

Use your email program toolbar ....................................22

Activate your product .......................................................23

Turn off spam filtering .....................................................25

Turn off the advertising filters .......................................26

Chapter 4 Frequently asked questions

Explore the Symantec service and support

Web site .....................................................................27

How can I find the version number? ............................27

If you need to uninstall ....................................................28

Troubleshoot Norton AntiSpam .....................................29

Troubleshoot Ad Blocking ...............................................32

Troubleshoot LiveUpdate ................................................33

Contents4

Service and support solutions

Index

Installation 1

Before installing Norton AntiSpam, take a moment to

review the system requirements.

System requirements

To use Norton AntiSpam, your computer must have one

of the following Windows operating systems installed:

1Windows 98/98SE/Me

1Windows 2000 Professional

1Windows XP Home/Professional/Tablet PC/Media

Center Editions

Installation of Norton AntiSpam is not supported on

Windows 95/NT 4.x, Macintosh, Linux, or server

versions of Windows 2000/XP computers.

Installation

System requirements

Your computer must also meet the following minimum

requirements.

Supported email programs

Norton AntiSpam fully integrates with Microsoft Outlook

2000, Outlook 2003, and Outlook XP; Microsoft Outlook

Express 5.5 and later; and Eudora 5.0 and later,

providing a Norton AntiSpam toolbar for those programs.

It is also compatible with most POP3-compatible email

programs, including Netscape Messenger 4.X and

Netscape Mail 6.0/P, and can be used with Yahoo! Mail

and Yahoo! Mail Plus on the Web.

wScanning of Hotmail email is supported if you are using

Hotmail with Microsoft Outlook.

Operating System Requirements

Windows 98/98SE/

1155 MHz or higher processor

132 MB of RAM

180 MB of available hard disk

space

1CD-ROM or DVD-ROM drive

1Internet Explorer 5.5

Windows 2000

Professional

Edition

1155 MHz or higher processor

164 MB of RAM

180 MB of available hard disk

space

1CD-ROM or DVD-ROM drive

1Internet Explorer 5.5

Windows XP Home/

Professional/Tablet

PC/Media Center

Editions

1300 MHz or higher processor

1128 MB of RAM

180 MB of available hard disk

space

1CD-ROM or DVD-ROM drive

1Internet Explorer 5.5

Installation

Before installation

Email scanning does not support the following email

clients and protocols:

1IMAP

1AOL

1POP3s that use SSL (Secure Sockets Layer)

1Lotus Notes

About encrypted email connections

Norton AntiSpam does not support email connections

using Secure Sockets Layer. Secure Sockets Layer (SSL)

is a Netscape protocol designed to provide secure

communications on the Internet. If you use an SSL

connection to access your email, you are not protected by

Norton AntiSpam.

Before installation

Before you install Norton AntiSpam, prepare your

computer.

Prepare your computer

Close all other Windows programs before installing

Norton AntiSpam. Other active programs may interfere

with the installation and reduce your protection.

Installation

Install Norton AntiSpam

You can install Norton AntiSpam from a CD or from a file

you downloaded.

To install Norton AntiSpam

1Do one of the following:

2If you are installing from a CD, insert the CD into

the CD-ROM drive.

2If you downloaded your copy of Norton AntiSpam,

double-click the file you downloaded, then click

Install.

See “If the opening

screen does not

appear” on page 9.

2In the Norton AntiSpam window, click Install Norton

AntiSpam.

3Click Next.

4Read the License Agreement, then click I accept the

License Agreement.

If you decline, you cannot continue with the

installation.

5In the text boxes, type the product key for activation.

6Click Next.

7If you have a Yahoo! Mail account that you want

Norton AntiSpam to filter, select I would like to

setup Norton AntiSpam to filter my Yahoo! Mail

account.

8Click Browse to select a folder into which you want to

install Norton AntiSpam, if it is other than the default

location.

9Click Next to install Norton AntiSpam.

Depending on your computer system speed,

installation can take a few minutes.

10 Click Finish.

Installation

After installation

If the opening screen does not appear

Sometimes a computer’s CD-ROM drive does not

automatically run a CD.

To start the installation from the CD

1On your desktop, double-click My Computer.

2In the My Computer window, double-click the icon for

your CD-ROM drive.

3In the list of files, double-click CDStart.exe.

After installation

After Norton AntiSpam is installed, the Information

Wizard appears.

Use the Information Wizard

The Information Wizard lets you activate and register

your copy of Norton AntiSpam.

wIf you choose not to register the software using the

Information Wizard or if registration fails for some

reason, you can register by using the Product

Registration option on the Help menu or by using the

Symantec Web site at www.symantec.com

To use the Information Wizard

1In the welcome window, click Next.

2If you purchased your computer with Norton

AntiSpam already installed, you must accept the

license agreement in order to use Norton AntiSpam.

Click I accept the license agreement, then click

Next.

See “Activate your

product” on

page 23.

3In the Product Activation window, click Activate and

wYou must activate the software within 15 days.

4Click Next.

5In the first Registration window, select the Country/

Region from which you are registering.

Installation

After installation

6If you would like information from Symantec about

Norton AntiSpam, check the method by which you

want to receive that information, type the

corresponding address and phone number, then click

Next.

7If you want to receive postal mail from Symantec,

check the box, provide your name and address, then

click Next.

8Make sure your computer is connected to the

Internet, then click Next.

9In the Activation Complete window, click Print key

to print a copy of the product key for your records,

then click Next.

10 Review your subscription information, then click

Next.

11 If, during installation, you chose to have Norton

AntiSpam filter your Yahoo! Mail account, you can

add the account information now. Click Add to specify

the Yahoo! Mail account to filter. When you are done,

click Next.

12 Click Finish.

LiveUpdate starts automatically to retrieve any

updates that were made since the release of the

software.

13 Click Next to install available updates.

14 Click Close.

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