Symantec 10547849 - Mail Security For SMTP Manual de usuario

Symantec Mail Security for

SMTP Installation Guide

Symantec Mail Security for SMTP Installation Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

Legal Notice

Federal acquisitions: Commercial Software - Government Users Subject to Standard License

Terms and Conditions.

Symantec, the Symantec Logo are trademarks or registered trademarks of Symantec

Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks

of their respective owners.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation/reverse engineering. No part of this document

may be reproduced in any form by any means without prior written authorization of

Symantec Corporation and its licensors, if any.

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS,

REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,

ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO

BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE,

OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS

DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be "commercial computer software"

and "commercial computer software documentation" as defined in FAR Sections 12.212 and

DFARS Section 227.7202.

Symantec Corporation

20330 Stevens Creek Blvd.

Cupertino, CA 95014 USA

http://www.symantec.com

Technical Support

Symantec Technical Support maintains support centers globally. Technical

Support’s primary role is to respond to specific queries about product feature and

function, installation, and configuration. The Technical Support group also authors

content for our online Knowledge Base. The Technical Support group works

collaboratively with the other functional areas within Symantec to answer your

questions in a timely fashion. For example, the Technical Support group works

with Product Engineering and Symantec Security Response to provide alerting

services and virus definition updates.

Symantec’s maintenance offerings include the following:

■A range of support options that give you the flexibility to select the right

amount of service for any size organization

■A telephone and web-based support that provides rapid response and

up-to-the-minute information

■Upgrade insurance that delivers automatic software upgrade protection

■Global support that is available 24 hours a day, 7 days a week worldwide.

Support is provided in a variety of languages for those customers that are

enrolled in the Platinum Support program

■Advanced features, including Technical Account Management

For information about Symantec’s Maintenance Programs, you can visit our Web

site at the following URL:

www.symantec.com/techsupp/ent/enterprise.html

Select your country or language under Global Support. The specific features that

are available may vary based on the level of maintenance that was purchased and

the specific product that you are using.

Contacting Technical Support

Customers with a current maintenance agreement may access Technical Support

information at the following URL:

www.symantec.com/techsupp/ent/enterprise.html

Select your region or language under Global Support.

Before contacting Technical Support, make sure you have satisfied the system

requirements that are listed in your product documentation. Also, you should be

at the computer on which the problem occurred, in case it is necessary to recreate

the problem.

When you contact Technical Support, please have the following information

available:

■Product release level

■Hardware information

■Available memory, disk space, and NIC information

■Operating system

■Version and patch level

■Network topology

■Router, gateway, and IP address information

■Problem description:

■Error messages and log files

■Troubleshooting that was performed before contacting Symantec

■Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical

support Web page at the following URL:

www.symantec.com/techsupp/ent/enterprise.html

Select your region or language under Global Support, and then select the Licensing

and Registration page.

Customer service

Customer service information is available at the following URL:

www.symantec.com/techsupp/ent/enterprise.html

Select your country or language under Global Support.

Customer Service is available to assist with the following types of issues:

■Questions regarding product licensing or serialization

■Product registration updates such as address or name changes

■General product information (features, language availability, local dealers)

■Latest information about product updates and upgrades

■Information about upgrade insurance and maintenance contracts

■Information about the Symantec Value License Program

■Advice about Symantec's technical support options

■Nontechnical presales questions

■Issues that are related to CD-ROMs or manuals

Maintenance agreement resources

If you want to contact Symantec regarding an existing maintenance agreement,

please contact the maintenance agreement administration team for your region

as follows:

■Asia-Pacific and Japan: contractsadmin@symantec.com

■Europe, Middle-East, and Africa: semea@symantec.com

■North America and Latin America: supportsolutions@symantec.com

Additional Enterprise services

Symantec offers a comprehensive set of services that allow you to maximize your

investment in Symantec products and to develop your knowledge, expertise, and

global insight, which enable you to manage your business risks proactively.

Enterprise services that are available include the following:

These solutions provide early warning of cyber

attacks, comprehensive threat analysis, and

countermeasures to prevent attacks before they occur.

Symantec Early Warning Solutions

These services remove the burden of managing and

monitoring security devices and events, ensuring

rapid response to real threats.

Managed Security Services

Symantec Consulting Services provide on-site

technical expertise from Symantec and its trusted

partners. Symantec Consulting Services offer a variety

of prepackaged and customizable options that include

assessment, design, implementation, monitoring and

management capabilities, each focused on establishing

and maintaining the integrity and availability of your

IT resources.

Consulting Services

Educational Services provide a full array of technical

training, security education, security certification,

and awareness communication programs.

Educational Services

To access more information about Enterprise services, please visit our Web site

at the following URL:

www.symantec.com

Select your country or language from the site index.

Technical Support

Chapter 1 About Symantec Mail Security

Key features .................................................................................. 9

New features ............................................................................... 10

Functional overview ...................................................................... 12

Architecture ............................................................................... 13

Firewall rules ............................................................................... 15

Where to get more information ....................................................... 16

Chapter 2 Installing Symantec Mail Security for SMTP

Before you install ......................................................................... 19

Before you install on any platform ............................................. 19

Before you install on Windows .................................................. 22

Before you install on Solaris or Linux ......................................... 23

Before you upgrade ................................................................. 25

System requirements .................................................................... 25

Hardware requirements ........................................................... 26

Supported browsers ................................................................ 26

Supported LDAP servers .......................................................... 26

System requirements for Windows ............................................ 26

System requirements for Solaris ............................................... 27

System requirements for Linux ................................................. 27

Installing on Windows ................................................................... 27

Installing on Solaris and Linux ....................................................... 30

Setting up ................................................................................... 32

Logging in ............................................................................. 33

Registering your system .......................................................... 33

Configuring your system .......................................................... 34

Setting up a Scanner ............................................................... 38

Completing setup ................................................................... 42

Adding more Scanners .................................................................. 42

Setting mail filtering policies ......................................................... 42

Testing Scanners .......................................................................... 43

Accessing the Control Center .......................................................... 43

Contents

Logging out ........................................................................... 47

Having trouble logging in or out? .............................................. 47

Areas of localization ..................................................................... 47

Importing configuration files ................................................... 48

Configuring system locale ........................................................ 49

Uninstalling Symantec Mail Security for SMTP .................................. 49

Uninstalling from Windows ...................................................... 49

Uninstalling from Linux and Solaris .......................................... 50

Appendix A Sample options file

About the sample options file ......................................................... 53

Appendix B Integrating Symantec Mail Security with Symantec

Security Information Manager

About Symantec Security Information Manager ................................. 57

Interpreting events in the Information Manager ................................ 58

Firewall events that are sent to the Information Manager .............. 59

Definition Update events that are sent to the Information

Manager ......................................................................... 59

Message events that are sent to the Information Manager .............. 60

Administration events that are sent to the Information

Manager ......................................................................... 61

Installing and configuring event logging to the Information

Manager ............................................................................... 63

Configuring the Information Manager ........................................ 64

Installing the local SSIM Agent ................................................ 64

Installing the Collector ............................................................ 66

Configuring data sources ......................................................... 66

Uninstalling Information Manager components ................................ 68

Uninstalling the Collector ........................................................ 68

Uninstalling the Information Manager Agent .............................. 69

Index

Contents8

About Symantec Mail

Security

This chapter includes the following topics:

■Key features

■New features

■Functional overview

■Architecture

■Firewall rules

■Where to get more information

Key features

Symantec Mail Security offers enterprises an easy-to-deploy, comprehensive

gateway-based email security solution through the following features:

■Email Firewall - This early response feature improves message throughput by

analyzing incoming SMTP connections, comparing them to industry-generated

lists of known hostile senders and enabling you to refuse connections or email

messages from those hosts.

■Antispam technology – Symantec's state-of-the-art spam filters assess and

classify email as it enters your site.

■Antivirus technology – Virus definitions and engines protect your users from

email-borne viruses.

Chapter

■Content Compliance – These features help administrators enforce corporate

policies, reduce legal liability, and ensure compliance with regulatory

requirements.

■Group policies and filter policies – An easy-to-use authoring tool lets

administrators create powerful, flexible ad hoc filters for users and groups.

New features

The following table lists the features that have been added to this version of

Symantec Mail Security:

Table 1-1 New features for Symantec Mail Security (all users)

DescriptionFeaturesCategory

Protects against directory-harvest attacks,

denial-of-service attacks, spam attacks, and virus

attacks.

Improved email

firewall

Threat

protection

features

Protects against phishing attacks, using the Sender

Policy Framework (SPF), Sender ID, or both.

Sender

Authentication

Additional virus verdicts protect against suspected

viruses, spyware, and adware and quarantine

messages with suspicious encrypted attachments.

Email messages that may contain viruses can be

delayed in the Suspect Virus Quarantine, then

refiltered, with updated virus definitions, if available.

This feature tcan be effective in defeating virus

attacks before conventional signatures are available.

View a list of available virus-definition updates.

Improved virus

protection

Automatically detects file types without relying on

file name extensions or MIME types.

True file type

recognition for

content compliance

filtering

Inbound

and

outbound

content

controls

Scan within attachments to find keywords from

dictionaries you create or edit. Specify a number of

occurrences to look for.

Keywords filtering

within attachments,

keyword frequency

filtering

Use regular expressions to further customize filter

conditions by searching within messages and

attachments.

Regular expression

filtering

About Symantec Mail Security

New features

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Software de Symantec

Symantec

Symantec ALTIRIS CLIENT MANAGEMENT SUITE 7.0 SP2 -... Manual de usuario

Symantec

Symantec 10514879 - Norton Confidential Manual de usuario

Symantec

Symantec 20096002 - Norton Utilities 14.5 Manual de usuario

Symantec

Symantec 14125628 - Norton Internet Security 2009 Manual de usuario

Symantec

Symantec WISE INSTALLATION EXPRESS 7.0 SP2 - GETTING STARTED GUIDE... Manual de usuario

Symantec

Symantec SOFTWARE MANAGER 8.0 - REFERENCE FOR WISE PACKAGE STUDIO... Manual de servicio

Symantec

Symantec ALTIRIS IT MANAGEMENT SUITE 7.0 MR1 - S V1.0 Manual del propietario

Symantec

Symantec WISE MOBILE DEVICE PACKAGE EDITOR 7.0 SP2 - REFERENCE FOR WISE INSTALLATION STUDIO... Manual de servicio

Symantec

Symantec SOFTWARE MANAGER 8.0 - REFERENCE FOR WISE PACKAGE STUDIO... Manual de usuario

Symantec

Symantec WISE LINUX PACKAGE EDITOR 8.0 - REFERENCE... Manual de servicio

Symantec

Symantec ANTIVIRUS - V 11.0 FOR MAC Manual de usuario

Symantec

Symantec ASSET MANAGEMENT SUITE 7.0 Manual de usuario

Symantec

Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES... Manual de usuario

Symantec

Symantec NORTON INTERNET SECURITY - FOR MAC V4 Manual de usuario

Symantec

Symantec 10547829 - Mail Security For Smtp 5.0 Smb Manual de usuario

Symantec

Symantec 20044017 - Norton Antivirus 2010 Manual de usuario

Symantec

Symantec MONITOR PACKS FOR SERVERS 7.0 - SP2 S Manual de instrucciones

Symantec

Symantec SERVICEDESK 7.0 MR2 - IMPLEMENTATION GUIDE... Manual de usuario

Symantec

Symantec ALTIRIS DEPLOYMENT SOLUTION 7.1 - V1 Manual de usuario

Symantec

Symantec 10288239 - ACAD NORTON ANTISPAM 2005 Manual de usuario

Symantec

Symantec 360 - V4.0 Manual de usuario

Symantec

Symantec ALTIRIS CMDB SOLUTION 7.0 - V1.0 Manual de usuario

Symantec

Symantec ALTIRIS OUT OF BAND MANAGEMENT COMPONENT 7.0 SP3 -... Manual de usuario

Symantec

Symantec PCANYWHERE - V12.1 Manual de servicio

Manuales populares de Software de otras marcas

COMPRO

COMPRO COMPROFM Manual de usuario

Muratec

Muratec OFFICEBRIDGE ONLINE Manual de usuario

Oracle

Oracle Contact Center Anywhere 8.1 Manual de usuario

Adobe

Adobe 65007312 - Photoshop Lightroom Manual

Avaya

Avaya NULL One-X for RIM Blackberry Manual de usuario

HP ProLiant BL420c Manual de usuario

PS Audio

PS Audio PowerPlay Manual del propietario

Brady

Brady LOCKOUT PRO 3.0 Manual de servicio

Avaya

Avaya Interaction Center Manual de usuario

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manual

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manual de usuario

Oracle

Oracle Application 9i Manual de usuario

Acer

Acer RDM Manual de usuario

Canon

Canon Vixia HF21 Manual de usuario

Canon

Canon ZR950 Manual de usuario

Samsung

Samsung Auto Backup Manual de usuario

Polycom

Polycom Vortex EF2201 Instrucciones de instalación y funcionamiento

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manual de usuario