Zoom CableModem Manual de usuario

USER’S MANUAL

CableModem

Zoom

Zoom USB Cable Modem

NOTICE

This document contains proprietary information protected by copyright, and

this User’s Manual and all the accompanying hardware, software, and

documentation are copyrighted. All rights are reserved. No part of this

document may be photocopied or reproduced by mechanical, electronic, or

other means in any form.

The manufacturer does not warrant that the hardware will work properly in

all environments and applications, and makes no warranty and repre-

sentation, either implied or expressed, with respect to the quality,

performance, merchantability, or fitness for a particular purpose of the

software or documentation. The manufacturer reserves the right to make

changes to the hardware and User’s Manual content without obligation to

notify any person or organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Contents

GETTING STARTED ............................................................... 1

CABLE MODEM SERVICE ........................................................... 1

SYSTEM REQUIREMENTS........................................................... 2

WHAT YOU WILL NEED FOR INSTALLATION................................... 2

1. INSTALLING YOUR CABLE MODEM....................................... 5

CONTACTING YOUR CABLE COMPANY ........................................... 5

MAKING THE CONNECTIONS ...................................................... 7

CONFIGURING YOUR COMPUTER’S NETWORK SETTINGS ..................10

2. CONFIGURING YOUR BROWSER........................................ 19

INTERNET EXPLORER 4.0.........................................................19

INTERNET EXPLORER 5.0.........................................................19

NETSCAPE NAVIGATOR............................................................20

AOL...................................................................................20

3. USING YOUR CABLE MODEM ............................................ 21

CONNECTING TO THE INTERNET ................................................21

ENDING AN INTERNET SESSION.................................................21

UNPLUGGING THE MODEM .......................................................21

UNINSTALLING THE MODEM .....................................................22

APPENDIX A. FRONT PANEL INFORMATION ............................ 23

APPENDIX B. TROUBLESHOOTING......................................... 24

APPENDIX C. REGULATORY INFORMATION ............................. 27

REFERENCE INFORMATION................................................... 28

Getting Started 1

Getting Started

Your Zoom®USB (Universal Serial Bus) Cable Modem is

designed to connect your personal computer to the Internet

through the same cable that you use for television reception.

A cable modem provides several advantages over traditional dial-

up analog modems:

•Transmission speeds are much faster. Because of the increased

speed of a cable modem, you can enjoy faster, more

productive Internet sessions.

•A cable modem frees up your phone line, so you don’t miss

phone calls or have to obtain a dedicated telephone line for

Internet access.

•The cable connection can be “always-on,” so Internet access is

fast and easy.

Cable Modem Service

Your local television cable company provides cable modem service,

also known as cable data service or broadband Internet. The cable

that supplies television service to your home or office is connected

to the modem in the same way that it is connected to your

television set or cable box. You can then get the benefit of high-

speed access to the Internet through the local cable company’s

service. The cable connection to the Internet does not interfere

with your regular cable television signals because the modem

service is provided on different channels than television

programming.

2 Zoom USB Cable Modem User’s Manual

System Requirements

•A computer running Windows®98, Windows Me (Millennium

Edition), or Windows 2000.

•A USB port on your computer. If you do not have one, you

will need to acquire a USB expansion card and install it in an

available PCI slot.

What You Will Need For Installation

In addition to this manual, check to see that your package includes

the following items. If you are missing any item, contact your

dealer.

•Zoom Cable Modem

•6-foot USB cable

•Power adapter

•CD-ROM or floppy diskette.

Some models may also include a mounting stand.

Getting Started 3

In addition to the items packaged with your modem, you will need

the following items to complete your installation.

•Cable modem service provided by your cable company. The

service must be DOCSIS (Data Over Cable Service Interface

Specification) compatible.

•A power outlet.

•A cable TV outlet.

•The proper length of 75-ohm coaxial cable to reach between

your cable modem and the cable outlet

Note: Because there is great variety in the way cable is installed,

Zoom does not provide a coaxial cable to connect to your

cable system. If your cable service company does not

provide one, you should purchase a coaxial cable with an

RG-59 or RG-61U rating (75 ohm) and industry-standard

F connectors. For best performance, do not use “push-

on” F connectors; use only “screw-on” F connectors.

4 Zoom USB Cable Modem User’s Manual

Installing Your Cable Modem 5

Installing Your Cable Modem

Note: If your cable company provides you with an installation

procedure, follow it instead of the procedure described in

this chapter.

This chapter illustrates a typical cable installation in your home

or office and describes how to connect the Zoom Cable

Modem to your computer.

Installation consists of a few simple steps:

1. Requesting cable modem service from your local cable

company.

2. Connecting the modem and installing the USB driver.

3. Configuring your computer’s network settings.

Contacting your Cable Company

Before you install the Zoom Cable Modem, contact your cable

company to arrange for cable modem service and to establish a

cable modem account. You should have the following information

at hand before you contact your cable company:

1. The Cable Media Access Control (C-MAC) address of the

modem, located on the modem’s bottom case label.

2. The USB Media Access Control (U-MAC) address, also

located on the modem’s bottom case label.

We advise that you record all MAC addresses in the Reference

Information section at the end of this manual.

6 Zoom USB Cable Modem User’s Manual

The diagram below shows a typical cable modem installation. The

cable modem should be placed on a port of the first splitter inside

your home or office, and should be kept on a separate circuit from

your cable television service.

It is possible that the signal coming from the cable modem back to

the cable provider’s central office may interfere with signals from

the TV set-top box for Pay Per View or Video on Demand

services. If this happens, install a high-pass filter at the input of the

2:1 splitter going to the TV sets (see the preceding diagram).

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