Zoom PCI Internal Manual de usuario

USER’S MANUAL

CableModem

Zoom

PCI Internal

Contents

GETTING STARTED ............................................................... 3

CONTACTING YOUR CABLE COMPANY........................................... 3

PACKAGE CONTENTS................................................................ 4

MINIMUM SYSTEM REQUIREMENTS.............................................. 4

YOU WILL ALSO NEED ............................................................. 4

1 INSTALLING YOUR CABLE MODEM........................................ 5

INSTALLING THE SOFTWARE ...................................................... 5

INSTALLING THE HARDWARE...................................................... 8

THE MODEM’S POWER-UP PROCESS ...........................................11

THE NEXT STEP ....................................................................12

2 CONFIGURING YOUR BROWSER ......................................... 13

INTERNET EXPLORER 4.0.........................................................13

INTERNET EXPLORER 5.X OR LATER............................................14

NETSCAPE NAVIGATOR............................................................15

AOL...................................................................................15

3 USING YOUR CABLE MODEM ............................................. 16

CONNECTING TO THE INTERNET ................................................16

THE ZOOM CM MONITOR UTILITY .............................................17

ENDING AN INTERNET SESSION .................................................21

IF YOU LOSE POWER ..............................................................21

REMOVING YOUR CABLE MODEM ...............................................21

APPENDIX A TROUBLESHOOTING ........................................... 23

APPENDIX B LOCATING YOUR PCI MAC ADDRESS................... 26

APPENDIX C REGULATORY INFORMATION ............................... 27

Getting Started 3

Getting Started

Your Zoom™ PCI (Peripheral Component Interconnect) internal

cable modem is designed to connect your personal computer

to the Internet through the same cable that you use for

television reception.

Contacting Your Cable Company

Please fill out the information in the following table before you

begin installing your Zoom cable modem. Your cable service pro-

vider needs this information to ensure that your modem connects

to the Internet successfully. Note: This manual assumes that you

have already arranged for cable modem service and established a

cable modem account with your cable company.

Important Installation Information

The following information is located on a label on your modem. You will

be asked to provide it when you call for installation.

Product Name: Zoom CableModem

Model: __________

S/N: _____ - _______ - ____ - _____ - ______

C-MAC Address:__________________________

To connect your PCI cable modem to your computer, you will need its

MAC Address. If you don’t know it or can’t find it, see page 37 for detailed

instructions.

PCI MAC Address:_________________________

4 Zoom Cable Modem User’s Manual

Package Contents

In addition to this manual, your package should include the fol-

lowing items. If anything is missing, contact your dealer or cable

service provider.

•PCI cable modem

•Software on a CD-ROM

Minimum System Requirements

•Windows®98/Me/2000/XP.

•Available PCI slot in your computer.

•24 MB RAM.

You Will Also Need

To complete your installation, you must have these items:

•Cable modem service provided by your cable company. The

service must be DOCSIS- (Data Over Cable Service Interface

Specification) or EuroDOCSIS-compatible, where applicable.

•A cable outlet.

•A 75-ohm coaxial cable that will connect to the cable TV sys-

tem and that can reach to the computer that will contain your

cable modem.

Note: Because there is great variety in the way cable is installed,

Zoom does not provide a coaxial cable to connect your

modem to your cable system. Your cable company may

provide the appropriate length cable for your use. If the

company doesn’t supply the cable, you should buy a coax-

ial cable with an RG-59 or RG-61U rating (75 ohm) and

industry-standard F connectors.

Tip: For best performance, do not use “push-on” F con-

nectors; use only “screw-on” F connectors.

1 Installing Your Cable Modem 5

Installing Your Cable Modem

Note:

Note:Note:

Note: If your cable company provides you with an installation

procedure, follow it instead of the instructions in this

chapter.

This chapter describes how to install your Zoom PCI cable

modem in your computer and connect to your cable service.

Installation consists of a few simple steps:

1. Install the software.

2. Install the hardware.

3. Ensure that the automatic synchronization procedure is

successful.

Installing the Software

Install your cable modem software first, before connecting the

modem hardware. Follow these steps.

1Your computer should be on. Insert the Zoom CD into your

computer’s CD-ROM drive. The CD will start automatically.

(If it doesn’t, from the desktop, go to Start | Run and then

type d:\setup.exe, where d: is the letter of your CD-ROM

drive.)

6 Zoom Cable Modem User’s Manual

2When the main menu appears, click Cable Modem Installa-

tion Wizard.

Be sure to read the Prepare to Install directions, take action

as needed, and then click Continue.

3When the Choose Your Modem dialog box displays, click the

PCI Internal Cable Modem button.

1 Installing Your Cable Modem 7

4The Zoom PC Resource Checker checks your computer to

verify that it has appropriate resources to support your cable

modem model. You will see a dialog box similar to the one

below.

•If your computer has the recommended resources, click

Continue to proceed.

•If your computer does not have the recommended re-

sources, click Details and follow the instructions to rectify

the problem.

5The Setup Wizard continues the software installation process.

6When prompted, click NO, I will restart my computer later,

and then click Finish.

Be sure to remove the CD from your computer when you’re

done.

7Shut down your computer.

The next stage is to install the hardware.

8 Zoom Cable Modem User’s Manual

Installing the Hardware

Remember: You must install the PCI cable modem software

before you install the hardware. Refer to the sec-

tion on page 5.

1If you have not already done so, record the modem’s C-MAC

and PCI-MAC addresses in the table on page 1. These ad-

dresses are printed on the label on the bottom of the modem

card. You may need to provide these addresses to the cable

company after the modem is installed, and the label will not be

visible then.

2Shut down Windows if you have not already done so, and turn

your computer off and unplug it. Don’t plug it back in or turn

it on until you have completed the hardware installation.

3Take the cover off your computer. You will probably have to

remove several screws on the back of the case. Most likely the

screws are near the outer edges.

4On the back of the computer, unscrew and remove the metal

plate that is covering an available PCI slot.

The PCI slot is shorter than other slots and usually a different

color (PCI slots are usually white or gray). Your cable modem

has three sections of gold connecting fingers, and a PCI slot

has three sections that match the ones on your cable modem.

CAUTION

Electrostatic Discharge Protection

Static electricity can damage components on your

PCI cable modem or inside your computer. Before

removing the board from its antistatic bag, touch

the computer’s metal chassis to statically discharge

yourself.

1 Installing Your Cable Modem 9

5Remove your PCI cable modem from its antistatic bag and

insert it firmly into an available PCI slot. See the following

illustration:

PCI Slot

Be sure that the gold finger end of the card is properly seated

into the connector. If you have a tower or mini-tower com-

puter case with a vertical main board, turn the computer gently

on its side so you can push straight down on the modem card

to insert it firmly in its slot.

Line the bracket up and screw it into the computer using the

screw you removed with the cover plate.

10 Zoom Cable Modem User’s Manual

6Connect the coaxial cable.

•If you have a wall outlet cable jack, connect one end of

the coaxial cable to it and the other end to your com-

puter’s PCI modem jack as shown below.

•If you don’t have a wall jack, you should have a length of

coaxial cable entering your house close to where you want

to locate the computer that houses the cable modem.

Connect the end of this cable to your computer’s PCI

modem jack as shown below.

7Replace the computer cover.

8Restart your computer.

You should see a dialog box similar to the one below.

Note: If this dialog box does not display automatically, go to

Start |Programs |Zoom Cable Modem |Cable Modem

Monitor.

Select your computer’s PCI card from the dropdown list and

click Next.

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