Zoom Series 1063 Manual de usuario

USB Modem

U S E R G U I D E

NOTICE

This document contains proprietary information protected by copyright, and

this User Guide and all the accompanying hardware, software, and

documentation are copyrighted. All rights are reserved. No part of this

document may be photocopied or reproduced by mechanical, electronic, or

other means in any form.

The manufacturer does not warrant that the hardware will work properly in all

environments and applications, and makes no warranty and representation,

either implied or expressed, with respect to the quality, performance,

merchantability, or fitness for a particular purpose of the software or

documentation. The manufacturer reserves the right to make changes to the

hardware and User Guide content without obligation to notify any person or

organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Contents

What you will need ...........................................................4

Installing and connecting on Windows Vista, XP, 20005

Taking a phone call while you're online ..........................8

Fax software and additional applications ........................9

Installing and connecting on Windows Me and 98SE.10

Installing the modem on a Macintosh ..........................12

Mac OS X......................................................................12

Mac OS 9.x ...................................................................15

Installing the Modem on a Linux PC.............................17

About Your Modem ........................................................19

Communication Setup Options .....................................19

Initialization strings and AT commands.........................19

Using Video...................................................................21

Troubleshooting .............................................................22

Plug and Play Setup Problems with Windows ..............22

Other Troubleshooting Tips...........................................22

Appendix A: Removing an Internal Modem .................31

Appendix B: Regulatory Information............................32

Appendix C: Reference Information .............................36

What you will need

Make sure that you have received the following items:

•USB modem with built-in USB cable

•Phone cord

•CD containing installation and communications software.

You also need the following:

•A PC running Windows® Vista, XP, 2000, Me, or 98SE

a Macintosh running OS X or 9.x

a Linux-based computer

•Available USB port on your computer

•DVD or CD drive

•A telephone jack to plug the modem into, so the modem can dial

out and receive calls.

Windows Me and 98 users: Please go to page 10.

Macintosh users: Please go to page 12.

Linux users: Please go to page 17.

Installing and connecting on

Windows Vista, XP, 2000

Note: If you have a PC and are replacing an existing internal

modem, turn to page 31 for instructions.

First, install the software

1Your computer should be turned on. Close any applications you

have running.

2Insert the CD that came with your modem into your CD or DVD

drive.

Windows Vista:

If the AutoPlay dialog box appears, click Run Setup.exe.

If the User Account Control dialog box appears, select

Allow.

The CD should start automatically after a few seconds and

display an installation screen. If the CD does not start

automatically, on your desktop select Computer or My

Computer and double-click your CD or DVD drive icon.

3When the installation screen appears, select your language.

4On the V. 92 Modems menu, click Install Modem Drivers and

then USB Drivers.

5The installation program begins.

Windows Vista: If a message appears saying that Windows

can't verify the publisher of this driver software, click Install

this driver software anyway.

Windows XP: If you message appears saying that the software

has not passed the Windows logo test, click Continue

Anyway.

Windows 2000: You may see a dialog box stating that the

Digital Signature was not found. You can safely ignore this

message and click Yes.

6When the USB Modem drivers are now installed dialog box

appears, click OK to install the NetWaiting Modem on Hold

application, which will let you take a phone call while you are

online. See page 8 below for more information on NetWaiting.

7When the Netwaiting InstallShield Wizard dialog box appears,

click Next and follow the prompts.

8At the NetWaiting InstallShield Wizard Complete dialog box,

leave the two check boxes unselected and click Finish.

9At the Modem Installation menu, click Main Menu, and then

Exit. Remove the installation CD and shut down your computer.

Next, connect the modem to your

computer

1Your computer should be shut down.

2Make a note of the modem's serial number, which is located on

the bottom of the modem case, just under the barcode.

3Connect the cable end of the modem to any USB port on your

computer.

4Turn your computer back on.

5Windows Vista: In the Windows needs to install driver software

for your USB modem message box, select Locate and

install . . .

Windows XP: At the Found New Hardware Wizard dialog box,

select Install the software automatically, click Next, and follow

the prompts. You may see a message regarding Windows logo

testing. You can safely disregard the message and click

Continue Anyway.

Windows 2000: You may see a dialog box stating that the Digital

Signature was not found. You can safely ignore this message

and click Yes.

6Windows Vista:

In the User Account Control message box, click Continue.

Windows XP:

In the Completing the Found New Hardware Wizard dialog

box, click Finish.

A popup notification messsage tells you that your new hardware

is successfully installed.

7Connect the supplied phone cord to the phone jack on the

modem. Plug the other end of the cord into the wall jack just as

you would a telephone.

Finally, confirm that the installation

was successful

1Open Control Panel (Vista: select Printers and Other

Hardware) and double-click the Phone and Modem Options

icon.

2Enter your Location information and then click the Modems

tab.

3On the Modems tab, where you see that the USB modem is

installed, click the Properties button.

4In the USB Modem Properties dialog box, click the Modem tab

and verify that the Maximum Port Speed is set to 115,200.

5On the Modem or Diagnostics tab click Query Modem. You

will see a list of AT commands and responses, indicating that

your modem is properly connected.

That's it! Your installation is complete.

Now read If Your PC Already Had a Modem below.

Important—If Your PC Already Had a Modem

You must redirect your application software so that it recognizes

your new modem.

•America Online 9.0 users: On the AOL Sign on screen, click the

Connect Options button. On the Connect Options dialog box,

select Advanced Settings. On the Advanced Settings dialog box,

click the Modems tab, and then, in the list of modems, select

your new USB Modem. Click Close to exit.

•Windows Vista users: Select Start→Control Panel→Network

and Sharing Center→Manage Network Connections→Dial-

up Connection→Properties. In the Connect using box make

sure that your new USB modem is selected.

•Windows XP and 2000 users: Select Start→(Windows 2000:

Settings)→Control Panel→Network Connections→Dial-up

Connection→Properties. In the Connect using box make sure

that your new USB modem is selected.

Taking a phone call while you're

online

Windows Vista, XP and 2000 users: Your modem includes the

NetWaiting™ Modem-on-Hold™ program, which notifies you when

you have an incoming telephone call and lets you put your Internet

connection on hold while you take the call. Netwaiting is installed

automatically as part of your modem software installation.

Note: If you want to use Modem-on-Hold, your Internet Service

Provider (ISP) must support the V.92 dial-up modem standard. You

can contact your ISP if you are unsure about this support. Also, you

must have Call Waiting/Caller ID service from your telephone

company to use the modem’s Call Waiting/Caller ID feature.

From now on, if someone calls while you are online, the NetWaiting

box appears on your computer screen, offering three choices:

•To place your Internet connection on hold and accept the call,

click the green OK icon.

•To disconnect from the Internet and accept the call, click the

yellow Disconnect icon

•To reject the call and remain connected to the Internet, click the

red Xicon.

For more details about NetWaiting, please refer to the program's

built-in help.

Fax software and additional

applications

The modem CD includes software that lets Windows Vista, XP and

2000 users send, receive, and schedule faxes. If you use your

modem for receiving faxes, keep in mind the following:

•Your computer must be running, and the communications

software must be active.

•If you want to connect to your online service or ISP, you must

exit the communications software first. Also, while you are on

line you cannot receive calls or faxes.

•Some computers have a power saving option that may interfere

with incoming faxes. If this happens, you should deactivate the

feature of your power saving option that stops the hard drive.

See your computer's documentation for details.

Installing and connecting on

Windows Me and 98SE

Note: If you have a PC and are replacing an existing internal

modem, turn to Appendix A on page 31 for instructions on removing

the old modem.

First, install the software

1Your computer should be turned on. Close any applications you

have running.

2Insert the CD that came with your modem into your CD drive.

The CD should start automatically after a few seconds and

display an installation screen. If the CD does not start

automatically, on your desktop select My Computer and double-

click your CD drive icon.

3When the installation screen appears, select your language.

4On the V. 92 Modems menu, click Install Modem Drivers and

then USB Drivers.

5The installation program begins. Click Next or OK and follow the

on-screen instructions.

Windows Me: You may see a dialog box stating that the

Digital Signature was not found. You can safely ignore this

message and click Yes.

6When the installation is complete, follow these steps:

•Click Finish.

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