WeBoost DRIVE 4G-X FLEET Manual de usuario

ENGLISHFRENCH

NEED HELP? support.weboost.com 866.294.1660

User Manual

A WILSON ELECTRONICS, LLC COMPANY

Cellular Signal Booster

Connect 4G-X

ENGLISH

Package Contents

STEP 1: Preparation

STEP 2: Find The dBm Reading On Your Phone

STEP 3: Measure Signal Strength For Inside Antenna

STEP 4: Measure Signal Strength For Outside Antenna

STEP 5: Temporarily Mount The Outside Antenna

STEP 6: Connect The System

STEP 7: Compare Results

STEP 8: Permanently Mount The Outside Antenna

STEP 9: Permanently Mount The Inside Antenna

STEP 10: Route & Secure The Cable

Test System: Lights

Speciﬁcations

Safety Guidelines

Warranty

______

Index

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 1

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________

Package

Contents

Connect 4G-X

2x Pole Mount

Bracket

Wall Mount

Bracket

Inside

Antenna

Outside

Antenna 60' & 75'

Cables

Power

Supply

This device may be operated ONLY in a ﬁxed location for in-building

use. The signal booster unit is designed for use in an indoor,

temperature controlled environment (< 100 degrees Fahrenheit)

2CELL PHONE SIGNAL BOOSTER CONNECT 4G-X

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______

Step 1: Preparation

NOTE: These instructions will walk you through a “soft” install process to ﬁnd the

optimal locations for the inside and outside antennas, then through the process of the

permanent installation.

You Will Need (tools not included)

Make sure the following materials are prepared and ready for your installation.

Ladder

Phillips-head screwdriver

10mm open-end wrench or adjustable wrench

Drill (if routing cable through wall)

Mounting Option A:1-2” diameter pole (#901117) or an

existing pole

Recommended: Power Strip with surge protection

2 to 3 hours

2 people (a person to help with antenna calibration)

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 3

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Dial *3001#12345#* then press Call.

1Hold down power button until you see 'Slide to

Power O'.

2Then release the power button.

3Hold the Home button until your main screen appears.

If you want to check 3G/1x but your iPhone is picking up 4G/

LTE signal, go to Settings>Cellular>Cellular Data Options>En-

able LTE>Select O

Settings > About Phone > Status or Network > Signal Strength

or Network Type and Strength (exact options/wording

depends on phone model).

______

Step 2: Find The dBm

Reading On Your Phone

All Other Phones & Alternate Methods

• https://www.weboost.com/test-mode-instructions/

All Phones:

• Keep track of the network (3G or 4G) phone is connected to.

• Any signal readings you take are valid for that phone’s carrier. To get readings

from other carriers, you’ll need phones from each carrier.

• When system is set-up, you can easily revert back to the “bar display” by dialing

*3001#12345#* press Call, press the signal strength at the top left of screen to

toggle between numbers and bars, then press the Home button to exit Field

Test mode.

iPhone®

Android™

NEED HELP? support.weboost.com 866.294.1660

iPhone is aregistered trademark of Apple Inc. Android is a trademark of Google Inc.

4CELL PHONE SIGNAL BOOSTER CONNECT 4G-X

ENGLISH

______

Step 3: Measure Signal

Strength For Inside

Antenna Placement

Having an accurate measurement of signal strength in decibels (dBm) is crucial

when installing your system. Decibels accurately measure the signal strength you

are receiving. Test both 3G and 4G signal for best results by turning the LTE o in

the carrier settings of your device.

SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE

3G/1x

(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm

4G/LTE

(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm

Turn o your cell phone’s WiFi to ensure you

are checking the cellular connection. The dBm

reading will be refreshed every 30-60 seconds.

Want faster results? Once you have a reading,

turn on airplane mode. Wait 15 seconds.

Turn o airplane mode. The signal strength

reading is refreshed.

Walk around your home/oce taking signal

strength readings until you ﬁnd the area that has

the weakest reception, or number farthest away

from zero. For example -100 is a weaker signal

than -80.

Weakest Signal Number:___________

Weakest Signal Location: ___________

Place your Inside Antenna in this poor signal area

on the ﬂoor and against the wall where you will

mount it. For best results, keep the inside antenna

more than 18 inches away from the booster.

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 5

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______

Step 4: Measure Signal

Strength For Outside

Antenna Placement

This is the most critical step of the installation

process because it will determine the overall

performance of the booster system. Using the

same method as Step 3, ﬁnd the place with the

strongest signal (number closest to zero) on the

outside of your home.

The further apart the Inside Antenna is located

from the Outside Antenna, the better. To

determine the best location for your Outside

Antenna, note the dBm reading in a variety of

locations.

Note: The Outside Antenna must be at least

20 feet horizontal or 50 feet vertical from the

Inside Antenna for best performance. Make sure

the Inside Antenna and outside Antennas are

facing away from each other.

6CELL PHONE SIGNAL BOOSTER CONNECT 4G-X

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______

Step 5: Temporarily Mount

The Outside Antenna

Use one of the two options to mount the

outside antenna on the side of the house with

the strongest signal.

Note: Using an app like 'Open Signal' will help

you point the outside antenna in the direction of

the nearest cell phone tower.

AOption (Best)

BOption (Good)

Note: The Outside Antenna must be at least

20 feet horizontal or 50 feet vertical from the

Inside Antenna for best performance. Make sure

the Inside Antenna and outside Antennas are

facing away from each other.

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 7

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Band 5 Band 4

Band 12/13/17

Connect 4G-X ®

Band 2

______

Step 6: Connect The System

Connect the supplied Coax Cable to end of

booster labeled Inside Antenna.

Power up the Booster by connecting it to a

power source.

To protect Booster from power surges, connect

to a power strip.

Connect the supplied Coax Cable to end of

booster labeled Outside Antenna.

Outside

Antenna

Inside

Antenna

Connect 4G-X ®

8CELL PHONE SIGNAL BOOSTER CONNECT 4G-X

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______

Step 7: Compare Results

Using the ﬁeld test mode described in step 3, measure the new signal

strength and write it down here ___________.

Compare this number with the original reading you took in the same part of the house.

If the number is higher (closer to zero) than the original reading without booster, your

booster is working. If it is not, look at the lights on the booster and the section at the

end of this manual “Test System: Lights”.

Did you know a signal increase in just

3dB is 2 times the power and signal ampliﬁcation!

Distance from Cell Tower

CELL

TOWER

Signal Strength

GOOD

Signal Strength

POOR

Signal Strength

DEAD ZONE

Signal Strength

EXCELLENT

Signal Strength

FAIR

3G/1x

4G/LTE

-70dBm

-90dBm

-75dBm

-100dBm

-90dBm

-108dBm

-105dBm

-115dBm

-110dBm

-120dBm

DECIBEL GAIN POWER INCREASE

3dB 2 times the power and signal ampliﬁcation

6dB 4 times the power and signal ampliﬁcation

10dB 10 times the power and signal ampliﬁcation

12dB 16 times the power and signal ampliﬁcation

20dB 100 times the power and signal ampliﬁcation

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