Quantum Scalar i2000 Manual de instrucciones

Quantum, Scalar, ADIC, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation. SDLT and Super

DLTtape are trademarks of Quantum Corporation. LTO and Ultrium are trademarks of HP, IBM and Quantum in the U.S.A. and other countries. Other

trademarks are the property of their respective companies.

Release Notes

Contents 0

Purpose of This Release ................................................................................................ 1

New Features and Enhancements............................................................................... 2

Compatibility and Support .......................................................................................... 3

Resolved Issues .............................................................................................................. 4

Known Issues ................................................................................................................. 8

Documentation............................................................................................................. 13

Contacting Quantum................................................................................................... 13

Purpose of This Release 0

The Scalar i2000 i6 through i6.3.1 releases include new features and enhancements

that extend its capabilities. These release notes describe these new features and

enhancements, as well as currently known issues and issues that were resolved

for this release of the product. These notes also provide drive and auxiliary

firmware compatibility information. Visit http://www.quantum.com for additional

information about Scalar i2000 and previous releases.

Product Scalar i2000® i6.3.1 575A.GS00101

Operating Systems

(Remote LMC Client) MicrosoftTM Windows®, AIX®, HP-UXTM,

SolarisTM, and Red Hat® Linux

Date October 2008

Release Notes

Document 6-00424-40 Rev A

October 2008

2 New Features and Enhancements

New Features and Enhancements 0

Scalar i2000 i6.3.1 / i6.3

i6.2 Release 0

HP LTO-4 FC Drive Support 0

The Scalar i2000 supports HP LTO-4 FC drives. The LTO-4 drive increases capacity and

performance levels from the previous LTO-3 generation.

The HP LTO-4 drive provides industry standard encryption capabilities and incorporates

native encryption, but the HP LTO-4 does not support Quantum Encryption Key Manager

software.

Resolved Issues 0

The Scalar i2000 i6 through i6.3.1 releases address previously identified issues. For more

information about issues corrected in this release, see Resolved Issues on page 4.

Scalar i2000 i6.1 Release 0

Encryption and Quantum Encryption Key Manager (Q-EKM) 0

The Scalar i2000 i6.1 release supports the licensable Quantum Encryption Key Manager

(Q-EKM) software application.

The Scalar i2000 library currently supports encrypting LTO-4 tape media using LTO-4

Fibre Channel drives, but currently only the IBM LTO-4 FC drives are compatible with

the Q-EKM application.

To use the Q-EKM software application, you must purchase a Q-EKM license and provide

a server or servers on which to install Q-EKM. Q-EKM does not currently support

encryption on other tape drive types or manufacturer brands, even if they are assigned to

a partition selected for encryption.

The document, Encryption and Using Q-EKM on the Scalar i2000 (6-01244-04) describes the

new Q-EKM menu options on Scalar i2000 library. For more information concerning Q-

EKM, see the Quantum Encryption Key Manager User’s Guide (6-01847-01). For information

concerning the Q-EKM release, see the Quantum Encryption Key Manager Release Notes

2.1_007 (1884-01).

Scalar i2000 i6 Release 0

Required Upgrade 0

All libraries operating on i5.1 or i5.2 firmware versions must be upgraded to i6 firmware

or higher.

Improved Hardware Capacity and Performance 0

The Scalar i2000 i6 release provides 7404 4GB I/O blade performance improvements.

Release Notes

Document 6-00424-40 Rev A

October 2008

Compatibility and Support 3

IBM LTO-4 FC Drive Support 0

The Scalar i2000 supports IBM LTO-4 FC drives. The LTO-4 drive provides industry

standard encryption capabilities and incorporates native encryption. LTO-4 increases

capacity and performance levels from the previous LTO-3 generation.

Compatibility and Support 0

Encryption and Q-EKM

Drive Support 0

Compatibility Matrix 0See the following table for information on drive and auxiliary firmware compatibility

with this release of Scalar i2000. This information is current as of this product release. For

the most up to date information on Quantum Global Services, please visit:

www.quantum.com/support

Encryption Option HP LTO-4 IBM LTO-4

Application Managed Encryption Supported Supported

Q-EKM Not Supported Requires License

(Requires per drive license)

Drive Firmware

i6.3.1 Release

Library Firmware: 575A.GS00101

Component Firmware Version

LMC Remote Client 1.6.43

AMC Server and San

Manager Client

4.6.24

Drive Types

Quantum SDLT 320 (SCSI) v941

Quantum SDLT 600 (FC) v511

Quantum DLT-S4 v402

IBM LTO-1 (SCSI) 5AU1

IBM LTO-1 (FC) 5AU1

IBM LTO-2 (SCSI) 8571

IBM LTO-2 (FC) 8571

Release Notes

Document 6-00424-40 Rev A

October 2008

4 Resolved Issues

Resolved Issues 0

This release of Scalar i2000 firmware resolved the following issues:

IBM LTO-3 (FC) 2 Gb 85P8

IBM LTO-3 (FC) 4 Gb 85P8

IBM LTO-4 (FC) 4 Gb 7BG25

HP LTO-3 (FC) 2 Gb L63Z

HP LTO-3 (FC) 4 Gb M23A

HP LTO-4 (FC) 4 Gb H37Z

UDS-3 Drive Sled i2000 561A.02

1. Logical serial number addressing (drive spoofing) is not supported. It is recommended that all

customers move to the latest drive firmware.

2. Check with Quantum Customer Service for the latest firmware.

3. Install the LMC remote client from the Quantum website.

4. Install the AMC 4.6.2 Server and SAN manager remote client from the Quantum website.

5. You cannot downgrade the IBM LTO-4 (FC) brick code to previous code levels without following

specific instructions for this process. If you must downgrade, escalate to appropriate support team.

Change

Request

Number

Service

Request

Number Description

575A.GS00101

20554 832244 AIX 6404 IOB SDLT600 in i2k i6.3 Aborts and TRG RESETS.

573A.GS00801

18029 748978 6404: Blade needs to log more detail for SDRAM ECC unrecoverable multiple bit errors.

18271 Link interuption during data transfer causes all vps mapped hosts to loose devices, blade

reboot required to recover.

18329 Stale sense data from alternate cmd returned to host.

18346 7404: Simple release status not returned to host when persistent reserve present on target.

18351 SRR handling fails and can cause I/O lockup or I/O failure.

18359 Devices stopped responding to host (all cmds timed out) following port reset.

Drive Firmware

i6.3.1 Release

Library Firmware: 575A.GS00101

Component Firmware Version

Release Notes

Document 6-00424-40 Rev A

October 2008

Resolved Issues 5

19617 6404: Simple release status not returned to host when persistent reserve present on target.

19816 841772

837614

6404: IOB Reboot Reason ExcHnd - Exception Occured in Interrup Contextt

19834 839406

841132

6404: Blade can reset by Watchdog Timer if many obj timeouts occur consecutively.

19872 Build script fails to deliver vxworks image when binserv is not available.

19948 Write buffer cmd with FCP_DL=0 never returns status to host.

20019 SRR offset is not used to resend data, LSI request for max data fails.

20150 836594 SCSI status lost on SRR for partial block read causes command timeout.

20343 Write buffer cmd with FCP_DL=0 never returns status to host.

20387 Report Luns command used during device discovery does not clear last 2 bytes of CDB.

20388 RES stress test with binary data compare fails.

71100 786790

786650

During upgrade, a RAS ticket is produced: Top Reach assembly of the picker robotics operation

has Failed.

71285 765442 If auto inventory is enabled, the library should not actually scan the library barcode labels on

IES or IESWR command.

71289 Picker rotates into the motor during get hunt recovery.

71347 777004

790778

The library should be able to infer which media type a magazine is if it finds barcodes in a

spot where it did not find a barcode for a magazine

71375 765442 Need to change the error E_GRP_SLOT_FULL from sev 1 to sev 3

71400 A drive unload failure should not produce a RAS event.

71480 841132 StatusMonitor process fails during blade swaps

71507 SNMP is no longer updating SANMgr tables after blade swap .

71549 809384 Need to change the error E_GRP_PROF_STORAGE_GET_SLOW_EMPTY from Critical to

Warning

71630 Drive brick firmware auto-update settings are being reset by the MCB after an auto-update.

71686 Library hangs and/or RAS tickets appear for kernel oops and out of memory errors.

71693 Remote GUI hung while getting snapshot.

71720 Heavy library scsi stress and library snapshot caused kernel 'OOPS'

71726 LLM process killed on overnight multi-initiator stress test, all SCSI commands rejected with

44/00 asc/ascq.

71731 Library doesn't respond to RES request - failed two stability libraries

71762 VCM looping on an aborted SCSI command slows the library down.

Change

Request

Number

Service

Request

Number Description

Release Notes

Document 6-00424-40 Rev A

October 2008

6 Resolved Issues

572A.GS00101

18429 The I/O blade does not support recovery when the Confirmed Completion Allowed in PRLI

is not flagged by the host.

571A.GS00100

70130 SFPs with VPD information should be reported as present and allow I/O speed adjustment

from GUI.

70273 In relation to 6404, SPI/SPO cmds are not supported by FC blade for LTO-4 drive.

70274 Persistent Reserve Out/Persistent Reserve In (PRO/PRI) support is required to ensure that

the 6404 and 7404 Persistent Reserve function similarly.

70887 753198 UDS2 labels are not found during configuration scans.

70919 729014 FC Task Management LUN reset causes the following command (inquiry) to hang for six

minutes and the loss of target connections.

70936 735538 Library placed in Logical SN mode after upgrade to i6.1 build 11. The GUI (Setup > Physical

Library) shows Logical SN set to OFF.

70942 I/O blades are not visible on all Scalar i2000 GUI screens

70958 SPIN cmd is rejected when allocation length is greater than 255 bytes - Blocks BE Encryption.

70964 768532 Automatic drive cleaning is not working.

70985 757014 Snapshots are taking over an hour to complete on Scalar i2000 libraries with multiple hosts

attached

70995 757874 M2.1 picker replacements fail to initialize and will not autolevel if the library has been

powered down.

70998 RCU versioning-mismatch routines are inconsistent.

71024 CommVault 7 SP1 Application Managed Encryption (AME) does not work with 6404 FCB.

71026 759420 Automatic drive cleaning fails if the host unloads the tape before a move.

71034 768878 HPUX host direct connected to 7404 (in loop configuration) registers duplicate devices

(ghosts)

71040 FCB 'eventlog' file format changed. Reaper cannot process them.

71046 6404 attached library fails to respond to persistent reserve out with preempt and abort

service action code

71207 798646 6404 blade rejects Reserve(6) command as illegal if LUN field of CDB is non-zero.

Change

Request

Number

Service

Request

Number Description

Release Notes

Document 6-00424-40 Rev A

October 2008

Resolved Issues 7

560A.GS011

69069 AMC web browser stops responding

69465 708126 Cleaning magazine assignments are not persistent across reboots

70066 722142 FC data transfer residue calculation can be incorrect

70298 Hosts are not available for configuration in the GUI, and/or GUI runs very slowly

70427 Login fails in host SIDs differ by only the least-significant byte

70703 722886 Read Element Status returns 83/02 cartridge status on non-standard volsers when media

type checking is disabled

70808 Drives lost. FCP RW bits are conflict with CDB msg in loggerDump

540A.GS006

Persistent reserve command issues:

68350 625728 Free memory issue when Persistent Reservations is released.

68564 High GET retry rates from drives.

68612 631872 Persistent Reserve failure.

68758 611722

620448

The “Library Interface Disabled” message displays on the local touch panel.

68760 631872 Persistent Reserve In and Out commands issues.

68856 Calibration failures for some edge cases.

68857 630884 Intermittent drive communication errors.

Change

Request

Number

Service

Request

Number Description

Release Notes

Document 6-00424-40 Rev A

October 2008

8 Known Issues

Known Issues 0

This release of Scalar i2000 firmware has the following known issues. This list contains

cumulative information for all previously released Scalar i2000 library versions.

Change

Request

Number

Service

Request

Number Description Workaround

20409 During upgrade, a Sev 1 RAS ticket is

produced: The pivot assembly of the picker

robotics (Scanner of the picker robotics)

operation has Failed.

Disregard and close the RAS ticket.

71752 RES binary data compare fails with allocation

length >2MB

Do not use allocation lengths >2MB.

71101 769416

773424

Due to firmware issues, the var/log partition

is filling up, thus causing incomplete

snapshots and other file system issues.

No applicable workaround is available.

This requires a Customer Service

Engineer to correct.

71098 779394 DHL - GUI becomes nonresponsive. Do not log on using the GUI with more

than one user at a time. If the issue

occurs after I/E station operations,

import/export fewer cartridges at one

time.

71049 HRS is not working with 6404. No applicable workaround is available.

71007 Library rejects valid a Read element status

command with an allocation length > than

0x1fffff.

Host/HBA dependent. Do not send

RES commands with the allocation

lengths > 0x1FFFF.

70980 724681

732246

737466

Logical Serial Number (SN Spoofing) was lost

after being enabled.

Serial number settings are applied at

the time of a reboot, reboot the library

again to resolve the issue.

70983 Tools > Drives > Connection Options Loop is

hard setting HP LTO-4 drive to F-Port not L-

Port.

If a loop connection is desired, set the

drive to Loop Preferred instead of Loop.

70943 When removing and adding drives from/to an

EKM partition, you may receive an error

indicating insufficient licenses when there are

actually sufficient licenses to make the change.

Modify the partition in two steps: First,

remove the undesired drives from the

partition and apply changes. Second,

add the new drives to the partition.

70938 Cannot connect to a library with SSL enabled

at an HTTPS address.

Use regular HTTP address. Data is still

encrypted.

70801 The Modify Partitions function on large

systems succeeds,but does not indicate the

correct number of slots, drives, or I/E stations.

Reboot the library after modifying

partitions on large systems. Do NOT

attempt to modify the partition again

before rebooting.

Release Notes

Document 6-00424-40 Rev A

October 2008

Known Issues 9

70621 The 7404 GUI reboot operation is slow

(approximately 20 seconds).

No applicable workaround is available.

Let the reboot process complete.

70638 Installing EKM with IBM Java disables

functioning Sun Java plug-in and i2000 RMI

interface does not function after EKM install.

Since the Mozilla Firefox Java plug-in is

not impacted by the EKM installation, it

is recommended to use Firefox if there

are issues.

70591 Q-EKM enabled systems with more than 36

LTO-4 drives may fail with key/ASC/ASCQ:

4/ee/e. This type of failure only occurs during

extremely high amounts of key requests (or

move medium commands).

Restart back-up through host

application.

69075 Drives failed to autolevel to specified firmware

image during library bundle upgrade.

Do not upgrade drive brick firmware

using the Tools > Upgrade Software

menu option, but perform the upgrade

after successfully updating the software

library, using Tools > Update Drive

Firmware menu option.

69061 Error connecting to server after software

upgrade

When managing multiple libraries, do

not use the same host for different GUIs

at the same time.

69021 Devices stopped responding to host (all cmds

timed out) following port reset.

Before pulling cables from the FC

blades, verify that no I/O data is being

written or read from the drives.

68949 Modifying a one-partition library to remove

magazines from the partition does not remove

all magazines selected upon completion. If the

user attempts to create a partition using the

available magazine, two partitions checker

board the library.

Delete all partitions, and then use the

Expert mode to create both partitions.

66625 Long erase fails with BUE 11d w/HP LTO3;

semaphore timeout after 6 hours.

Device drivers from several different

vendors, such IBM LTO and Adaptec

SCSI HBA, have had to made changes

to address LTO erase timeout issues. At

minimum user needs to check and

update to latest version of the device

drivers for their system. Then if

necessary, either run tape long erase

operation one at a time or install IBM

LTO 6.0.8.2 driver.

66379 7404 HPF requires reboot of SUSE 9 UD4

server. Reboot SUSE 9 host.

65583 7404 HPF: the active port setting is not

persistent, and a reboot can set it back to a

failing port.

This functions as designed.

Change

Request

Number

Service

Request

Number Description Workaround

Release Notes

Document 6-00424-40 Rev A

October 2008

10 Known Issues

64283 SDLT 320 fails firmware update using FUP

tape

This is only a problem with SDLT 320

drives with firmware V82 and older.

Update the drive manually.

63936 SDLT 600 drives fail to upgrade using AMC. If the upgrade fails, restart the library,

and then perform the upgrade using

AMC (making sure the previous

version is identified as the drive

firmware level). An alternative is to use

the FUP tape without restarting the

library.

63687 Changed mapping, but host continued to send

commands to old devices. Rescan library devices on the host

(cycle host’s SCSI front-end driver).

63649 6404/LUN mapping window doesn’t update

when a host is Online/Offline when FC cable

is removed from host.

Rebooting the IOBlade refreshes the

entries.

62736 MCB SCSI with AHA39320 scan does not

report chger LUN - timeout error

This is a BIOS scan issue. Disable

scanning from the BIOS, if possible, or

reboot the library and perform rescan.

62692 When interrupting a move from the cleaning

tape back to the cleaning slot, the library does

not place media in cleaning slot.

Manually remove the tape from the

picker.

62417 FRU id "rollup report" graph labels are

unreadable

Reduce scope of query.

57762 When generating a Tape Alerts report graph,

the serial number and barcode overwrite each

other in the graphical display.

Select a smaller query set, or set the

label to one item, for example, Media

ID.

57687 AMC installs with errors when home directory

is specified as link folder.

Do not specify home directory for link

folder when logged in as root.

57578 Receive a Java error when installing the AMC

software in c:

When an additional directory is

specified under C:\ at install, for

example - C:\AMC, then the client

launch is successful.

48014 432530 Disable service port login, except for service

port access.

When service login is disabled, you are

unable to login via service port when

multiple IP addresses are available to

the client. Make certain there is only

one valid IP available on the client

(disable wireless connections).

42342 FUP update through the GUI failed, but the

FUP update was successful manually.

Retry the update, and if the update still

fails, try updating using the manual

method.

Change

Request

Number

Service

Request

Number Description Workaround

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