HP 742n - Pavilion - 512 MB RAM Instrucciones de instalación y funcionamiento

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managing

your toptools

PC system software

database

application note

www.hp.com/go/desktops

1

Introduction to Toptools Database

Management

This document describes how to use the

Driver/FirmWare features of Toptools Device Manager

when a direct connection from your management

server to the Internet is not possible.

To update a software driver or flash a BIOS, your

Toptools Device Manager must have access to the

new program it will use to update the PC. This

program is stored in the form of a software package

suitable for automatic installation, grouped with other

packages.

From Toptools all BIOS, diagnostics, driver and

Agent packages for HP Desktop PCs are stored in a

system software database called the Revision

Management Database (RMDB).

By default, the Revision Management Database is

located at HP’s support website.

The Revision Management Database

(RMDB)

When Toptools Device Manager updates software on

your PCs, it first locates the correct RMDB software

packages at the FTP server on HP’s website. These

are then listed on the Settings >Drivers/FirmWare page of

Toptools and are available for use through the action

Manage Driver/FirmWare. When you use this command,

Toptools Device Manager will download the required

packages and carry out the automatic installation

process.

However, depending on your network and security

policies, you may not have installed Toptools Device

Manager on a computer with an Internet connection.

Or the connection may exist but requires the use of

passwords or specific proxy security extensions.

These prevent the tools in the Device Manager from

accessing the Internet.

In either case, you can access the Driver/Firmware

features of Toptools Device Manager by creating a

“mirror” of HP’s FTP server on your own network.

Once you have created a local RMDB containing the

correct directory structure and the files are copied

from the HP server, it can be addressed by Toptools

Device Manager just as if it were HP’s support

website RMDB.

This solution ensures that the automatic process for

downloading and registering BIOS, diagnostics,

driver and Agent packages can be carried out securely

without Internet access.

This document describes how to add individual

packages to the system software database on your

local system. These packages can be downloaded

individually from the FTP server on HP’s website.

A further step would be for you to create your own

software packages for use with Toptools. Though this

is feasible, HP does not recommend you do this and

no support is provided.

HP Product Lines

The principles of setting up a local FTP server for

Toptools Device Manager software updates, as

described here, are essentially the same for HP

Desktop PCs, HP Omnibooks, HP Hubs & Switches,

and HP Visualize Workstation systems.

Setting Up Your Local FTP Server

To set up an emulation of HP’s FTP server on your

own network that is able to supply RMDB data when

Toptools Device Manager requires it, you must first

create the local FTP server.

Proceed as follows:

Windows NT

1 Set up your Toptools management server as an FTP

server.

Note: The default installation of Toptools

performs only a “minimal installation” of the

Windows NT Option Pack, which does not

include the FTP server capability. Therefore,

you must re-run the installation of NT Option

Pack to install the FTP server. Do this from

either:

a Your Toptools CD-ROM (program

SETUP.EXE in the directory PWS or IIS,

depending on whether you are running

Windows NT 4.0 Workstation or NT 4.0

Server, respectively, or

2

b From Microsoft’s web site (currently

http://www.microsoft.com/

windows/downloads/default.asp)

where you need to select NT Workstation or

Server, and then NT 4.0 Option Pack).

2 Select Add/Remove, then in the list of components

select Personal Web Server (on NT Workstation) or

Internet Information Server (on NT Server) and click

on show subcomponents. In the list of subcomponents,

select the File Transfer Protocol (FTP) server. Complete

the installation by clicking on the OK and Next

buttons.

3 Create the following directories on your FTP server

(Toptools management server):

a Create a directory, for example:

..\inetpub\ftproot\hppackages

Placing this directory in the path

..\inetpub\ftproot\ will make it

available from FTP with no further action

required.

bUnder..\hppackages, create a

subdirectory named ToptoolsRMDB.

4 Copy files from the HP FTP server to your server:

a Your hppackages directory is:

ftp://ftp.hp.com/pub/ccd/[filename]

Copy the following two files to the directory:

ToptoolsRMDB.txt

TOPTOOLSRMDB.EXE

b Copy the contents of the directory

ftp://ftp.hp.com/pub/ccd

/ToptoolsRMDB/

to your subdirectory ToptoolsRMDB.

5 Change the Registry to make the Toptools Device

Manager point to your server:

On your Toptools Device Manager server use either

REGEDIT.EXE or REGEDT32.EXE to edit the

following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE

\Hewlett-Packard\Toptools

\CoreComponent\RmDb\DesktopPCs

Change the string value of the field URL in this key

so that it points to the file ToptoolsRMDB.txt

on your own server. Change the string value of the

field DBaseURLBase so that it points to the

directory hppackages/ToptoolsRMDB/

where you copied all the driver packages.

When done, the contents of the key DesktopPCs

should look as shown above.

6 Edit the file ToptoolsRMDB.txt so that the

URL it contains points to the file

ToptoolsRMDB.exe on your server.

The file should contain one line as follows:

<Version Number> full ftp:

//<MyServer>/hppackages/TOPTOOLSRMDB.E

XE

(in the above one-line address there are no spaces in

the term

.. ftp:// ..

)

7 Install the packages on your management server:

Using the Toptools Device Manager, click on the

button Settings and select Drivers/FirmWare from the

menu. In the main browser frame, click on the button

Update Now. This will install the downloaded database

for use with Toptools. Then you can install each

software package referenced in the database by

clicking on the Download Package… button.

Use a registry editor to alter the values in “DBaseURLBase” and in “URL” as shown here,

so that they point to “ToptoolsRMDB” and “Toptools RMDB.txt” on your server (see Step

5 below).

An example of values in the

Windows NT Registry Key

“DesktopPCs”

3

Note 1: Not all HP PC models have driver packages

available. To see which models support the BIOS and

Driver Update features, please refer to the Toptools

for Desktops Agent Support Matrices under

www.hp.com/go/vectrasupport,

www.hp.com/go/e-pcsupport or

www.hp.com/go/kayaksupport, respectively.

Note 2: When new packages are available on the HP

website, the contents of the file

ftp://ftp.hp.com/pub/ccd

/ToptoolsRMDB.txt

will change. To take advantage of the updated

packages, you need to repeat steps 4, 6, and 7 above.

Windows 2000

1 Set up your Toptools management server as an FTP

server under Windows 2000:

a From the Start Menu go to Start > Settings >

Control Panel.

b Open the option Add/Remove Programs and

select Add/Remove Windows Components.

c In the list of Windows Components, check the

box next to Internet Information Services and

then open Details for this component.

dIn

Details, ensure that Common files and File

Transfer Protocol (FTP) Server are both selected

(check the box next to each of these).

e Click on Next to continue the installation of

Windows components. You will be asked to

insert a Windows 2000 CD-ROM, such as the

HP Image Creation and Recovery CD-ROM.

f Click on Finish to complete the installation.

g Right click on My Computer and select Manage

from the drop down list of options.

h In the Management window, select Services and

Applications> Internet Information Services >

Default FTP Site.

2 Create the necessary directories on your FTP server

(Toptools management server). The process is

exactly as described for Windows NT on page 2,

step 3.

To continue setting up your local FTP server on

Windows 2000, follow the instructions in steps 3-7

of the Windows NT section on

page 2.

Troubleshooting Your Local FTP Server

Installation.

If you followed the instructions above and still cannot

access your new local FTP server, try the following:

1 Using the Registry Editor, copy the value of the field

URL under the key:

HKLM\Software\Hewlett-Packard

\Toptools\CoreComponents\RMDB

\Desktop PCs

Then paste the value into your web browser's

Address window. Check what is downloaded.

2 If this works correctly, you should receive a text file

containing a single line of text such as:

8 FULL http://<myserver>

/<path>/TOPTOOLSRMDB.exe

3 Copy the last field of this line (the URL http://..etc..)

and download the file it references by pasting the

URL in the browser’s address window. This should

download an executable file.

4 If one of the tests in steps 1-3 fails, then it is very

likely that the local FTP server is not installed

correctly. You should check the section on “Setting

Up Your Local FTP Server” above.

5 If all of the steps above work but you still have an

access problem, check that the proxy settings in your

web browser's configuration for you as a user, are

the same as the proxy settings configured for

Toptools Device Manager. Use the Toptools Device

Manager command

Settings > Internet and E-mail

and check the settings specified there.

4

Manually Importing a System Software

Package to your Database

The normal way of obtaining a PC system software

package is via the Download Package button in Toptools.

However, if you have downloaded a package

manually from the HP site, it is possible to add it to

the RMDB using the following manual procedure:

1 On the Toptools device manager server, create a

subdirectory, let us call it <MyPackage> under

<Toptools_root>\Data\Packages,where

<Toptools_root> is the directory where

Toptools has been installed (by default this is

C:\Program Files\hptt).

2 The package you downloaded is a self-extracting

executable. Run it and when prompted, tell it to

expand the files to the directory <MyPackage>

that you just created.

3 Open a command prompt window on the Toptools

server and type these commands:

CD <Toptools_root>\BIN

followed by:

TTUpdateRMDB.exe -hpinfo

<Toptools_root>

\Data\Packages\<MyPackage>

(this must be typed as a single command

line) where:

<Toptools_root> is the short path to the root

directory where Toptools has been installed (by

default C:\PROGRA~1\HPTT)

<MyPackage> is the name of the subdirectory

where you expanded the package.

For example:

TTUpdateRMDB.exe -hpinfo

C:\PROGRA~1\HPTT\DATA\PACKAGES

\MYPACKAGE

4 The package will be installed in the RMDB for use

with the usual Manage Driver/Firmware commands in

Toptools.

Scheduling an Automatic Update of the

RMDB

If you need to set up an automatic update of your

Revision Management Database:

1OpentheMicrosoft Task Scheduler program on

the Toptools device manager server.

•To open the Windows 2000 Task Scheduler,

click on Start > Settings > Control Panel >

Scheduled Task.

•To open the Windows NT Task Scheduler click

on My Computer > Scheduled Tasks.

2 Click on Add Scheduled Task.

3 You will be prompted for the name of the executable

file to schedule. Select TTupdateRMDB.exe

located in the directory

<Toptools_root>\hptt\bin

Note: <Toptools_root> is the directory where

Toptools has been installed. By default it is

C:\Program Files\hptt.

4 Select the scheduling interval desired (weekly,

monthly, etc.).

5 Click on Advanced and modify the command line

shown there to:

TTupdateRMDB.exe -provider DesktopPCs

The automatic RMDB update is now scheduled.

Copying the Toptools System Software

Database from One Management Server to

Another

In some circumstances, you may want to copy the

RMDB from one Toptools server to another. This is

possible only if:

•Both management servers have the same versions of

Toptools Device Manager installed.

•All the installation parameters are the same,

especially the directory structure.

Proceed as follows:

1 By default the system software packages are stored

in the directory

C:\Program Files\HPTT\Data

Go to that directory.

2 Copy the file RMDB.MDB to the target management

server.

5

3 Copy the directory ..\Packages and all its

contents.

4 If a file named RMDB.LDB is present, do not copy

it. You can delete this file.

The system software packages should now be

available for use with the Toptools Device

Manager on the target server.

Index and Packages

HP Desktop PCs

As described in this document (page 2, step 4), the

index for HP Desktop PC software updates is located

at:

ftp://ftp.hp.com/pub/ccd/ToptoolsRMDB.t

xt

and the packages for HP Desktop PCs are stored in the

directory:

ftp://ftp.hp.com/pub/ccd/ToptoolsRMDB/

Other Product Lines

Toptools Agent packages are available for HP

Omnibooks and HP Visualize systems (although no

BIOS or driver packages are currently available for

Omnibooks or Visualize):

HP Visualize

The software index for HP Visualize Workstations is

located at:

ftp://ftp.hp.com/pub/visualize

/TopToolsRMDB.txt

and the packages are stored in the directory:

ftp://ftp.hp.com/pub/visualize

/TopToolsRMDB/

HP Omnibooks

The index for HP Omnibooks is located at:

ftp://ftp.hp.com/pub/mobile_computing

/software/TopToolsRMDB.txt

and the update packages are stored in the directory:

ftp://ftp.hp.com/pub/mobile_computing

/software/TopToolsRMDB/

HP Hubs and Switches

The index for Hubs and Switches is located at:

ftp://ftp.hp.com/pub/networking/software

/RMDB_TopTools.txt

and the update packages are stored in the directory:

ftp://ftp.hp.com/pub/networking/software

/TopToolsRMDB/

HP Netserver

The index for Netservers is located at:

ftp://ftp.hp.com/pub/servers/software/

toptoolsrmdb.txt

and the update packages are stored in the directory:

ftp://ftp.hp.com/pub/servers/software/

Note: Copying all update package files will require

more storage space than may be practical. A file

toptools_packages.txt has been provided that

lists the update packages supported by RMDB.

For More Information

Connect to the following web site for further

information on Toptools.

www.hp.com/toptools/doc/manuals.html