AT&T Merlin Legend BIS10 Manual de usuario

List Most Often Used Codes

Name

CodeCode

10.

11.

12.

13.

14.

Name

10.

11.

12.

13.

14.

15.

16.

17.

Posted Messages

1. Do Not Disturb

11.

16.

2. 7.

12. 17.

13. 18.

9. 14. 19.

10. 15.

20.

AT&T CIC# 555-620-121

Issue 1- October 1992

System Speed Dial Account Codes

15.

16.

TELEPHONE

Line Buttons

BIS-34D Display

Telephones with SA Buttons

SA Ring

Use to make/receive

ringing calls and

receive inside voice-

announced calls.

SA Voice

Use to make/receive

outside calls, receive

inside ringing and

voice-announced calls,

and make inside voice-

announced calls.

(Co-workers hear your

voice over the

speakerphone.)

SA Originate

Use only to make inside

only

and outside calls.

BIS 34

Shared SA

Use to make/answer

calls for co-workers or

join conversations.

Line is shared

with another co-worker.

Button can be either

ring or voice.

555-XXXX

Use to make/receive

outside calls only.

Telephones with ICOM Buttons

ICOM Ring

ICOM Voice

ICOM

Originate

only

555-XXXX

Use to make inside

calls and receive

inside ringing and

voice-announced

calls.

Use to make inside

voice-announced and

receive inside ringing

and voice-announced

1 Line 16

Characters

calls.

Use only to make

inside calls.

Use to make/

Line Buttons

configuration

for BIS-22

& BIS-22D

receive outside

calls only.

Desk Stand

See your user card in the

user card tray for instructions

on adjusting the telephone’s

desk stand.

BIS Telephones

1 Line

16 Characters

Line Button

Configuration

for BIS-34

& BIS-34D

Dedicated Feature Buttons

Timekeeping Buttons

(Display phones only) Four buttons used to

control display timekeeping functions.

Dedicated Feature Buttons

Conference

Drop

HFAI

Hold

Message

Microphone

Recall

Press to add another person

to a call.

Press to disconnect a

person from a conference

call.

(Hands Free Answer on

Intercom) Press to answer

voice-announced calls.

Press to put a call on hold.

Press to read your

messages.

Press to turn speakerphone

microphone on and off.

Press to disconnect without

hanging up.

Speakerphone

Press to turn speakerphone

on or off.

Transfer

Press to send a call to

another phone.

BIS-10 Buttons

Line

Buttons

Button

Labeling

Card

Dedicated

Feature

Buttons

Line Buttons per Telephone

BIS-10 :10

BIS-22 & BIS-22D: 22

BIS-34 & BIS-34D: 34

BIS-22D Display

BIS-22

Dedicated Feature Buttons

OFTEN USED FEATURES

Forward and Follow Me

To program:

Label a button.

Slide T/P switch to P.

Press labeled button.

Dial

✱

33.

Slide T/P switch to center.

To forward calls to an extension:

Press an

ICOM

button.

Press programmed button.

Dial extension.

To forward calls to an outside number:

Press an

ICOM

button.

Press programmed button.

Dial dial-out code for

ICOM

button.

Dial phone number, then dial

To setup follow me from another

extension:

Press an

ICOM

button.

Press

Feature

and dial 34.

Dial your extension.

To cancel forward and follow me:

●

From your extension:

1. Press

Feature.

2. Dial

✱

+ your extension.

●

From one extension:

1. Press

Feature.

2. Dial

✱

+ your extension.

●

Sent from all extensions:

1. Press

Feature.

2. Dial

✱

MERLIN LEGEND is a trademark of AT&T

CALL HANDLING

Line Button Lights

Light

Meaning

Steady red You are automatically

connected to this line when

you lift the handset.

Steady green The line is in use or the

feature programmed onto

the line button is in use.

Steady red You are using this line

and green button or the Line Request

feature is in use.

Steady red and An incoming call is ringing

flashing green on this line button or a call

you transferred is returning

to this line button.

Fast flashing

You have put a call on hold

green on this line button.

Slow flashing Someone else has put a

green

call on hold on this line

button.

Tones

Tone Meaning

Dial tone

You can make a call.

(steady tone)

Busy (slow

The phone you are calling

repeating tone) is busy.

Fast busy (fast

No lines are available.

repeating tone)

Alternating high You dialed a number

and low tones

incorrectly or misused

a feature.

Confirmation tone You used a feature properly.

(double break

in dial tone

followed by

steady tone)

Callback tone The outside line or the

(five short

extension is busy and

beeps) your phone is programmed

for automatic callback.

Call waiting

tone (one or

two beeps while

you are on

another call)

You have an inside call

(one beep) or an out-

side call (two beeps)

waiting.

Rings

Ring

Meaning

One long ring An inside call

One short ring and An outside call

one long ring

Two short rings and An outside call transferred to you,

one long ring

a returning transferred call, or a

returning Callback call

Conference

Conference can have up to

three inside participants,

including yourself, and up to

two outside participants.

●

Dial the first number or

extension.

Press

Conference.

(after first call is answered

which puts call on hold).

Select line button, if not

selected.

Dial next number or

extension.

Announce call and press

Conference.

Repeat Steps 2-5 for

each outside participant.

To end conference,

hang up.

Press

Drop

and line

button to drop any

participant added.

Press

Hold

temporarily

leave conference.

Press any participant’s

line to rejoin the

conference.

Transfer

To transfer:

Press

Transfer.

Press

ICOM

button, if not already

selected.

Dial extension or number.

Announce call, if desired.

Press

Transfer,

hang up,

or return to call on hold.

To one-touch manual transfer:

Press

Auto Dial

button.

Announce call.

Press

Transfer,

hang up,

or return to call on hold.

To one-touch auto transfer:

●

Press

Auto Dial

button.

Ask your system manager if

this feature is available.

OFTEN USED FEATURES

Auto Dial

To program:

Label a button.

Slide T/P switch to P.

Press labeled button.

Dial

✱

for inside

numbers, or

✱

for

outside numbers.

Dial extension or outside

number. Include entire

dialing sequence, for

example, dial-out codes.

(See Special Characters

Table.)

Repeat Steps 3-5 to

program additional buttons.

Slide T/P switch to center.

To use auto dial button for ringing

calls:

●

Press programmed Auto

Dial button.

To use inside auto dial button for

voice-announced calls:

Press appropriate

ICOM

Voice

SA Voice

button.

Press programmed

Auto

Dial

button.

Begin talking after the

beep.

Personal Speed Dial

Program 2-digit codes with numbers

you dial most often, then use

Feature

button to use these codes to dial a

number. (Feature available only on

lo-button telephones.)

To program personal speed

dial codes:

Slide T/P switch to P.

Dial #and 2-digit

code (01-24), then dial

✱

21.

Dial phone number or

account number. Include

entire dialing sequence, for

example, dial-out codes.

Special characters may be

needed (See Special

Characters Table).

Repeat Steps 2 and 3 to

program additional codes.

Slide T/P switch to center.

To use:

Press

Feature.

Dial 2-digit code (01-24).

System Speed Dial

Use company-programmed 3-digit

codes to dial phone numbers. Ask

your system manager for a list of

numbers and their associated

codes.

To program:

Label a button.

Slide T/P switch to P.

Press button to be

programmed.

Dial

✱

24.

Dial 3-digit company-

supplied speed dial code.

Slide T/P switch to center.

To use:

Lift handset.

Press programmed button,

or press

Feature

or dial

and dial 3-digit company-

supplied speed dial code.

(Before using # sign, you

must lift handset.)

Special Characters Table

Features that dial numbers automatically may need special characters

to allow for correct dialing or system response.

Press...See... Means...

Drop s

Hold p

confer- f

ence

## #

# #

Stop. Halts dialing sequence to allow for system

response.

Pause. Inserts 1.5 sec. pause in dial sequence.

Multiple consecutive pauses allowed.

Flash. Sends switchhook flash. Must be first entry in

sequence.

For Extension Programming only ( [Prog] ): End of

Dialing. Used to signal end of dialing sequence or

used to separate grouped digits, for example,

account codes from number dialed.

End of Dialing. Used to signal end of dialing

sequence or used to separate grouped digits, for

example, account codes from number dialed.

FEATURES & PROGRAMMING

Programming Buttons

1. Label a button.

2. Slide T/P switch to P.

Programming Features Programming a

Some features set up how your phone

Feature Button

works and are not programmed onto a

1. Label a button.

button. The ‡ in the Programming

3. Press labeled button.

Codes Table flags these features. To

2. Slide T/P switch to P.

4. Dial programming code.

set these features:

3. Press labeled button.

1. Slide T/P to P.

5. Repeat Steps 3 and 4 if

4. Dial

✱

20.

programming other buttons. 2. Press

ICOM

button.

3. Dial programming code. 5. Slide T/P switch to center.

6. Slide T/P switch to center. 4. Repeat Steps 2 and 3 for

additional phone set up

features.

5. Slide T/P to center.

Programming Codes

Account Code Entry

✱

82 + code

Park

✱

Auto Answer All

◆

✱

754

Personalized Ring ‡

✱

32 + ring(s) (l-8)

Auto Answer on Intercom

✱

753

Personal Speed Dial

#+ (01-24) +

Auto Dial

✱

21 + phone no.

inside

◆

✱

22 + extension

Pickup

outside

◆

✱

21 + number

Callback general pickup

✱

group pickup

✱

automatic callback off ‡

✱✱

inside

✱

9 + extension

automatic callback on ‡

✱ 12

outside

✱

9 + line

selective callback

✱

Privacy

✱

Call Waiting Reminder Service

off ‡

✱✱

set reminder

✱

on ‡

✱

cancel reminder

✱✱

Camp-On

✱

Ringing Options

Coverage

abbreviated on ‡

✱

341

coverage VMS off

◆

✱

abbreviated off ‡

✱

342

group

◆

✱

42 + group

delayed all lines ‡

✱

346

inside and outside ‡

✱

48 delayed one Iine ‡

✱

off

◆

✱

immediate all Iines ‡

✱

347

outside only ‡

✱✱ 48

immediate one Iine ‡

✱

primary individual coverage

◆

✱

40 + extension

no ring all Iines ‡

✱

345

secondary individual

no ring one line ‡

✱

coverage

◆

✱

41 + extension

Saved Number Dial

◆

✱

Do Not Disturb

✱

47 Signaling and Notify

Forward

✱

signaling

◆

✱

23 + extension

Last Number Dial

✱

notify receive

◆

✱

758+ extension

Messaging

notify send

◆

✱

757 + extension

delete message

✱

System Speed Dial

✱

24 + (code)

leave message

✱

Voice Announce

next message

✱

on ‡

✱

posted message

◆

✱

751

off ‡

✱✱

return call

✱

scroll

✱

Paging: group

✱

22 + group ext.

No diamond means the feature can

◆ Denotes features that must be ‡ Denotes features that setup how

also be accessed from a feature code. programmed onto a line button. your phone works; they are not

used by pressing a programmed

button.

OFTEN USED FEATURES

Callback

Account Code Entry

To program:

Use Callback to be notified when a

busy extension or outside line is

free. Callback works only for busy

extensions on

ICOM

button phones;

use Line Request for busy outside

lines. On

button phones,

Callback works with busy inside

extensions; it works with busy

outside lines only on

Pool

buttons. Selective callback which

activates feature on call-by-call

basis is available on Feature

screen, from a feature code, or from

a programmed button. You must

program your phone for automatic

callback which activates feature for

every call.

To turn automatic callback on/off:

Press

Feature

and dial

00.

Label a button.

Slide T/P to P.

Press any

ICOM

button

Dial

✱

to turn on or

✱✱

to turn off.

Press labeled button.

Dial

✱

82.

Press

Feature

and dial

✱

00.

Press

Feature

and dial

✱

00.

To use automatic callback:

enter an account before calling:

1. When you hear five short

beeps after you reach a busy

extension or outside line,

hang up.

Press programmed

Account

Code

button, or press

Feature

and dial

82.

Dial account code, followed by

2. Lift handset after one long ring

and three short rings. Press outside line or

button.

To program a selective callback 3. For inside calls, extension or

button:

number is automatically dialed.

Lift handset or press

Speaker-

phone.

Dial number (including dial-out

1. Label a button. To cancel a queued callback code if using

button).

2. Press

Feature

and dial

00.

request:

3. Press labeled button.

1. Press the button the call is on. Repeat Steps 1 and 2 to change an

account code during a call. Caller

does not hear you enter the account

code. Account code cannot be

changed if it was entered for the call

before the call arrived.

4. Dial

✱

55.

2. Lift handset.

5. Press

Feature

and dial

✱

00.

3. Press

Drop.

4. Press the button the call is on.

To use selective callback for busy

extension:

Hold

When you hear fast busy

signal press programmed

button or press

Feature

and

dial

55.

Hang up after five short beeps.

Lift handset after one long ring,

and three short rings.

Press the

Hold

button to put a call

or conference on hold. As a

reminder, your phone beeps every

60 seconds.

When the hold timer expires, a Call

on Hold message is displayed on

display phones.

To use selective callback for busy

outside lines:

When you hear fast busy

signal, press

Feature

and dial

55,

or press programmed button

you get dial tone. Finish dialing

if necessary.

Hang up after five short beeps.

Lift handset after one long ring,

and three short rings.

OFTEN USED FEATURES

Call Waiting

Single beep means inside call

waiting; two beeps mean outside

call waiting.

To turn call waiting on/off:

1. Press

Feature

and dial

00.

2. Press any

ICOM

button.

3. Dial

✱

to turn on or

✱✱

to turn off.

4. Press

Feature

and dial

✱

00.

To complete a call and answer

call waiting:

1. When you hear Call Waiting

tone, hang up.

2. Lift handset when phone rings.

To put call on hold and pick up

call waiting:

Press

Hold.

Press

ICOM Originate Only

SA Originate Only

button.

(You must have

ICOM

Originate Only

button

available to pickup call.)

Press

Feature

and dial

87.

To return to call on hold,

press button with fast

flashing light.

Pickup

To program:

Label a button.

Slide T/P switch to P.

Press labeled button.

Select one of the following:

●

Dial

✱

For a specific

line or extension, dial line

number or extension.

●

Dial

✱

for group pickup.

Slide T/P switch to center.

To use:

●

Press programmed button,

or press

Feature

and dial

If button not programmed

for specific line or extension,

you can manually dial line

number or extension, if

desired.

●

Group Pickup can also be

accessed by pressing

Feature

and dialing

88.

Park

To program:

See

Programming Buttons.

To use park and speakerphone

page:

1. Park the call.

●

Press programmed

Park

button.

●

Press

Transfer,

dial your

extension, and press

Transfer

again or hang up.

2. Setup page.

●

For speakerphone page:

Press appropriate

Group Page

Page All

button, or press any

ICOM

button

and dial Group Page or

Page All extension.

Announce call and give

your extension.

For loudspeaker page:

Press programmed

Loudspeaker Page

button or press

Feature

and dial

and loud-

speaker page line number.

If necessary, dial the code

for the page zone.

2. Announce call and

extension where call is

parked.

To pickup a parked call:

Lift handset.

Press programmed

Pickup

button, or press

Feature

and dial

Dial extension where call is

parked.

OFTEN USED FEATURES

Do Not Disturb

To program:

Label a button.

Slide T/P switch to P.

Press labeled button.

Dial

✱

47.

Slide T/P switch to center.

To use:

●

Toggle the programmed

button on and off.

Last Number Dial

To program:

Label a button.

Slide T/P switch to P.

Press button to be programmed.

Dial

✱

84.

Slide T/P switch to center.

To use:

Press the same type of

button used to place the

first call, (for example,

ICOM

SA).

Press programmed button,

or press

Feature

and

dial

84.

(Before using # sign,

you must lift handset.)

Saved Number Dial

To program:

Label a button.

Slide T/P switch to P.

Press button to be programmed.

Dial

✱

85.

Slide T/P switch to center.

To save and redial:

Press programmed button

before hanging up.

To redial call, press same

type of button used to

place the call (

lCOM

Press programmed button.

Paging

To program speakerphone

paging button:

Label a button as

Group

Page-(name)

Page All.

Slide T/P switch to P.

Press labeled button.

Dial

✱

and Group Page

or Page All extension.

Slide T/P switch to center.

To use speakerphone paging:

Press an

ICOM

button.

Lift handset.

Press programmed button

or dial company-provided

Group Page or Page All

number.

Make announcement

after beep.

To use loudspeaker paging:

Lift handset.

Press programmed button,

or press

Feature

and dial

and Loudspeaker Page

line number.

Dial code for company-

defined zone if necessary.

Make announcement.

Coverage

For

coverage, a co-worker

must program an individual

coverage button on his/her

phone for either primary or

secondary coverage.

(Secondary coverage offers a

two ring delay so you may

answer before calls are

covered. Primary coverage

sends the call irnmediately to

coverage.) You can program

buttons for Coverage Off or

Coverage VMS Off. To prevent

coverage of inside or inside

outside calls, use the following

procedure:

To program which calls are

covered:

Slide T/P switch to P.

2. Press an

ICOM

button.

3. Dial

✱✱

for

outside-only calls, or

dial

✱

for both

inside and outside calls.

4. Slide T/P switch to

center.

To program a

Coverage OFF

button or a

Coverage VMS

OFF

button:

Label a button.

Slide T/P switch to P.

Press labeled button.

Dial

✱

for Coverage

Off or

✱

for Coverage

VMS Off.

Slide T/P switch to

center.

To use buttons:

●

Toggle On the

Coverage VMS OFF

button to prevent outside

calls from being sent to

voice mail.

●

Toggle On the

Coverage OFF

button

to stop all calls from

being sent to

coverage.

MESSAGING

Accessing Features

Some features must be programmed onto a line button while others can

be accessed from a feature code or a programming code. Other features

can be accessed from a feature code only. To access features, use the

appropriate method as follows:

●

Dial a feature code:

●

Press programmed button, if

Press

Feature

button or

available.

dial #. (Before using # sign,

you must lift the handset.

Dial the feature code.

Feature Codes

Account Code Entry

82+ code

Callback Selective 55

Call Waiting

†

pick up a call waiting call † 87

Camp-On

Follow Me

Forward 34 +extension

inside 33 +extension

outside

33 + dial-out code +

number + #

Forward and Follow Me

cancel from all extensions

✱

cancel from one extension

✱

34 + extension

cancel from your phone

33 + your extension

Last Number Dial

Messaging

cancel message †

✱

53 + extension

delete message

❖

✱

leave message

next message

❖

return call

❖

scroll

❖

turn message light off

(non-display) 54

Paging

loudspeaker page 9+line number+zone code

Personal Speed Dial †

code (01-24)

Pickup

group pickup

inside 9 + extension

outside

9 + line number

Privacy

off

✱

Reminder Service

set reminder 81 +time + A or P

cancel reminder

✱

System Speed Dial

code (800-739)

Leave Messages

On busy or unanswered phone:

●

Press programmed

Leave

Message

button or press

Feature

and dial

25.

On display phones without calling:

1. Press

Feature

and dial

53.

2. Dial extension.

Cancel Messages

1. Press

Feature

and dial

✱

53.

2. Dial extension.

Receive Messages

Red message light is on when you

have a message or fax, if you are

programmed to to be notified of fax

arrivals.

To turn your message light off:

●

Press the

Message

button.

Post Messages

You must have programmed a

message button using feature

code

✱

751.

1. Press programmed

Posted

Message

button.

2. Dial code for message to be

posted (01-20).

To cancel posted messages:

1. Press programmed

Posted

Message

button.

2. Dial

00.

† Available only via feature code.

❖

Display phones only.

Otros manuales para Merlin Legend BIS10

Este manual sirve para los siguientes modelos

Tabla de contenidos

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AT&T Merlin Legend 10BS Manual de usuario

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AT&T Merlin 3070 Manual de usuario

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AT&T Merlin 3070 Manual de usuario

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AT&T Merlin Legend MLX-20L Manual de usuario

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AT&T Merlin II Manual de usuario

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AT&T MERLIN LEGEND Release 2.0 Analog Multiline... Manual técnico

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AT&T MERLIN LEGEND Analog Direct-Line Console Manual

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AT&T PARTNER II Release 3.1 Manual de usuario

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AT&T MERLIN LEGEND 555-601-010ADD Guía del usuario

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AT&T MERLIN Plus Guía del usuario

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AT&T MERLIN LEGEND Manual de servicio

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AT&T MERLIN Attendant for MERLIN LEGEND Instrucciones de montaje

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AT&T Partner Plus Guía de instalación

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AT&T MERLIN PIus Attendant Instrucciones de montaje

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