AT&T MERLIN LEGEND Release 2.0 Analog Multiline... Guía del usuario

AT&T

AT&T 555-620-111

Issue 1

October, 1992

MERLIN LEGEND

Communications System

Release 2.0

System Programming

AT&T 555-620-111

Issue 1

Printed in U.S.A.

October 1992

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of

printing. However, information is subject to change.

Federal Communications Commission (FCC)

Electromagnetic Interference Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful Interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference, In which case the user will be required to correct

the interference at his own expense.

Canadian Department of Communications (DOC)

Interference Information

This digital apparatus does not exceed the Class A Ilmlts for radio noise emlsslons set out In the radio

interference regulations of the Canadian Department of Communlcatlons,

Le Présent Appareil Numérique n’emet pas de bruits radloélectrlques depassant Ies Iimltes applicables

aux appareils numériques de la class A prescrltes clans Ie Règlement sur Ie broulllage radloélectrlque

édicté par Ie ministére des Communications du Canada.

Trademarks

5ESS, ACCUNET, CONVERSANT, Magic On Hold, MEGACOM, MERLIN, and MultQuest are registered

trademarks and AUDIX Voice Power, FAX Attendant System, MERLIN LEGEND, MERLIN MAIL, MLX- 10,

MLX-10D, MLX-20L, and MLX-28D, are trademarks of AT&T In the U.S. and other countries

MS-DOS is a registered trademark of Microsoft Corporation

UNIX is a registered trademark of UNIX System Laboratories, Inc.

Support Telephone Number

AT&T provides a toll-free customer Helpline (1-800-628-2888) 24 hours a day (U.S.A. only). Call the

Helpline, or your authorized dealer, if you need assistance when Installing, programming, or using the

system.

Contents

About This Book

■ Intended Audience 1

■ Conventions 1

■ Product Safety Labels 2

■ Related Documents 3

■ How to Comment on This Document 4

Programming Overview

■ Introduction to System Programming

■ System Programming Console

■ Programming Procedures

■ Entering System Programming

■ Exiting System Programming

■ Idle States

■ Product Enhancements

1-1

1-2

1-4

1-9

1-15

1-18

1-19

1-22

Programming with SPM

■ Introduction to SPM

■ Connecting the PC

■ Starting SPM

■ Using SPM

■ Installing the SPM Software

■ Inter-Release Compatibility

■ Upgrade Procedure

2-1

2-2

2-7

2-10

2-13

2-32

2-37

2-38

Programming Procedures

3-1

■ Basic System Operating Conditions 3-1

■ System Renumbering

3-22

■ System Operator Positions

3-43

■ Lines and Trunks

3-51

■ DS1 Facilities

3-97

Table of Contents i

Contents

Programming Procedures

(continued)

Tie–Trunks -

DID Trunks

PRI Facilities

Telephones

Auxiliary Equipment

Optional Telephone Features

Optional Operator Features

QCC Optional Features

Optional Group-Assigned Features

Optional Group-Calling Features

System Features

Remote Access Features

Automatic Route Selection

Night Service

Labeling

Print Reports

Data Features

Integrated Administration

3-125

3-148

3-173

3-245

3-278

3-297

3-324

3-329

3-363

3-384

3-416

3-472

3-496

3-538

3-555

3-572

3-580

3-584

Centralized Telephone Programming

4-1

■ Centralized Programming

4-2

■ Feature Quick Reference

4-13

AMenu Hierarchy

A-1

LED Displays

B-1

Table of Contents

Contents

General Feature Use and Telephone

Programming

C-1

Button Diagrams

D-1

Sample Reports

E-1

General System Programming Sequence

F-1

Programming Special Characters

G-1

Table of Contents iii

Contents

Table of Contents

Figures

Programming Overview

Figure 1-1.

Figure 1-2.

Figure 1-3.

Figure 1-4.

Figure 1-5.

Figure 1-6.

Figure 1-7.

Figure 1-8.

Figure 1-9.

Figure 1-10.

Figure 1-11.

Figure 1-12.

Figure 1-13.

MLX-20L Telephone

Display Buttons

Console Overlay

Information Screen

Menu Selection Screen

Data Entry Screen

Inspect Example

Inspect Example: Inspect Screen

Procedure Branching for Menu Selections

Procedure Branching for Single and Block

Selections

Entry Mode

Screen Keys

System Busy Screen

1-4

1-6

1-7

1-10

1-11

1-12

1-13

1-14

1-19

Programming with SPM

Figure 2-1. The SPM Display

2-2

Figure 2-2. SPM Help Screen

2-7

Figure 2-3.

Direct Local Connection

2-9

Figure 2-4. Local Modem Connection

2-9

Figure 2-5.

Remote Modem Connection

2-10

Figure 2-6. Pass-Thru

2-26

Programming Procedures

Figure 3-1.

2-Digit Numbering

3-23

Figure 3-2. 3-Digit Numbering

3-23

Figure 3-3. Set Up Space Numbering

3-24

Button Diagrams

Figure D-1.

MLX Telephone Button Diagram (Hybrid/PBX

Mode)

D-2

Figure D-2. Analog Multiline Telephone Button Diagram

(Hybrid/PBX Mode)

D-3

Table of Contents v

Figures

Button Diagrams

(continued)

Figure D-3. MLX Telephone Button Diagram (Key and

Behind Switch Mode)

D-4

Figure D-4. Analog Multiline Telephone Button Diagram

(Key and Behind Switch Mode)

D-5

Table of Contents

Tables

Programming Overview

Table 1-1.

Display Button Descriptions

1-6

Table 1-2.

System Programming Menu Options

1-17

Programming with SPM

Table 2-1. Function of PC Keys in SPM

2-3

Table 2-2.

Backup Header: Feature Module

Identification Number

2-14

Table 2-3.

Programming Compatibility

2-38

Table 2-4.

Programming Needed after Upgrade to

Release 1.1

2-40

Table 2-5.

Programming Needed after Upgrade to

Release 2.0

2-40

Programming Procedures

Table 3-1.

Maximum Number of Operator Positions

3-43

Table 3-2.

Timers and Counters

3-202

Table 3-3.

Special Services Table

3-226

Table 3-4.

Programming Codes for Assigning SA/lCOM

Ring and Voice Buttons

3-266

Table 3-5.

Data Features: Programming Procedures

3-580

Table 3-6.

Programming through Integrated

Administration

3-585

Table 3-7.

Database Reconciliation Rules

3-586

Centralized Telephone Programming

Table 4-1.

Telephone Programming Codes: Quick

Reference Table

Table 4-2.

Copyable Features for All Telephones

Table 4-3.

Copyable Features for Operator Consoles

4-7

4-9

4-11

Table of Contents

vii

Tables

LED Displays

Table B-1. Line or Trunk Feature Status

B-2

Table B-2.

Telephone Feature Status for DSS Console

Only

B-4

General Feature Use and Telephone

Programming

Table C-1.

Telephone and Operators Features

C-4

Table C-2.

Programming Analog Multiline Telephones

C-9

Table C-3.

Programming MLX-10 Telephones

C-10

Table C-4.

Programming MLX Display Telephones Using

the Display

C-11

Sample Reports

Table E-1. System Reports

E-1

Table E-2.

Report Contents

E-3

Programming Special Characters

Table-G-1.

Table G-2.

Table G-3.

Table G-4.

Special Characters for Single-Line

Telephones

G-2

Special Characters for Analog Multiline

Telephones

G-3

Special Characters for MLX Non-Display

Telephone

G-4

Special Characters for MLX Display

Telephones

G-5

. . .

Viii

Table of Contents

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