AT&T MERLIN LEGEND Analog Direct-Line Console Manual

555-610-131

Issue 1

August 1991

MERLIN LEGEND 

Communications System

Analog Direct-Line Consoles Operator’s Guide

Printed in U.S.A.

AT&T 555-610-131

Issue 1

August 1991

Notice

Every effort was made to ensure that the information in this book was

complete and accurate at the time of printing. However, information is

subject to change.

Federal Communications Commission (FCC)

Electromagnetic Interference Information

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is

likely to cause harmful interference, in which case the user will be

required to correct the interference at his own expense.

Canadian Department of Communications (DOC)

Interference Inormation

This digital apparatus does not exceed the Class A limits for radio noise

emissions set out in the radio interference regulations of the Canadian

Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques

dépassant les limites applicable aux appareils numériques de la classe

A prescrites dans le Règlement sur le brouillage radioélectrique édicté

par le ministére des Communications du Canada.

Trademarks

MERLIN is a registered trademark of AT&T.

MERLIN LEGEND is a trademark of AT&T.

Rings

One ring

Inside call

Two rings Outside call

Three rings Returning call

Line Button Lights

Red

Call

Automatic connection

Red and green You’re on line

Green Line or feature

in use

Alarm System problem

Flash green Incoming call

Fast flash green—

Held call (yours)

Slow flash green Held call

(co-worker’s)

Message Status on DSS

Press

Message Status

button

(and

Page

button if needed)

Light

Operator message

Light

off

No operator message

DSS Button Lights

Off

Phone free and

Do Not Disturb

not on

Phone in use or

Do Not Disturb on

Fast flash Call for you

Slow flash Returning

transfer

Inside Transfers with

One-Touch Transfer

■ With automatic completion,

press

DSS

Auto Dial

button

■ With manual completion, press

DSS

Auto Dial

button,

announce call, and hang up

or press

Spkrphone

If co-worker is unavailable

■ Consider Barge-In, Camp-On,

Paging, or Park

■ Use Send/Remove Message

Inside Transfers Without

One-Touch Transfer

1. Press Transfer

2. Dial extension, or press DSS

Auto Dial

3. Hang up or press Spkrphone

If co-worker is unavailable

■ Consider Barge-In, Camp-On,

Paging, or Park

■ Use Send/Remove Message

Outside Transfers

1. Press Transfer

2. Press line or SA button

3. Dial dial-out code and number

4. Hang up or press Spkrphone

Conference Calls

■

Dial first

extension

number

Press

Conference

Press

SA, ICOM,

line

button

Dial next

extension

number

Announce call and press

Conference

Repeat steps 2–5 for each

participant

Hang up or press

Spkrphone

to end conference

Feature Use

Programmed Button

1. Program a line button for each

feature

2. Press programmed button

Feature Code

1. Program a line button

Feature

2. Press Feature

3. Dial code (see below)

drop single participant

Account Code Entry

82 + code

Callback—Selective

Call Waiting—Pickup

■ Press Hold to temporarily leave 87

Camp-On

conference

Extension

off

760 + ext.

Press

Drop

and

line

button to

■ Press any participant’s line

button to rejoin conference

Account Codes

Name

Code

Speed Dial Codes

Name

Code

761 + ext.

762 + ext.

Follow Me 34 + ext.

Forward

33 + ext.

Forward/Follow Me—Cancel

■ all *34*

■ one *34 + ext.

■ from your console_

33 + your ext.

Last Number Dial

Pickup

■ Group

■ Inside

9 + ext.

■ Outside

9 + line

Privacy—Off*31

Privacy—On

Reminder—Cancel

*81+ext.

Reminder—Set __ 81 + ext. + time + A or P

Send/Remove Message

—38 + ext

System Speed Dial code

Contents

About This Book

■ Conventions Used

■ How to Comment on This Book

vii

viii

Understanding Your Equipment

■ Identifying Your Equipment

■

BIS-22D

BIS-34

BIS-34D

MERLIN II System Display Console

Operator’s Headset and Adapter

Line and DSS Buttons

Lights

The Display

1-1

1-2

1-4

1-5

1-6

1-8

1-10

1-11

1-17

1-20

Handling Calls

■ Feature Preview

■ Identifying Call Types

2-1

2-2

2-3

Contentsi

Contents

Handling Calls—Continued

■ Answering Calls

■ Making Calls

■ Transferring Calls

■ Making Conference Calls

2-5

2-7

2-9

2-15

Feature Finder

3-1

Using Features

■

Account Code Entry

Alarm

Alarm Clock

Auto Dial

Barge-In

Calendar

Camp-On

Extension Status

Messaging

4-1

4-5

4-8

4-9

4-11

4-13

4-14

4-15

4-17

4-20

ii Contents

Contents

Using Features—Continued

■

Night Service

Paging

Park

Reminder Service

System Speed Dial

Timer

4-27

4-29

4-32

4-34

4-38

4-39

Programming Special Characters

A-1

Feature Codes

B-1

Programming Codes

C-1

Contentsiii

Contents

System Specifics

D-1

Index/Glossary

IG-1

iv Contents

The exclamation point in an

equilateral triangle is intended to alert

the user to the presence of important

operating and maintenance

(servicing) instructions in the

literature accompanying the product.

IMPORTANT SAFETY INSTRUCTIONS

Always follow these basic safety precautions when using your

telephone equipment. These precautions reduce the risk of fire,

electric shock, and injury to you and damage to the equipment.

■ Read and understand all instructions.

■ Follow all warnings and instructions marked on or packed with

the telephone.

■ Do not use the telephone near water, as in a wet basement.

The telephone can be hazardous if immersed in water. To

avoid the possibility of electrical shock, do not use it when you

are wet. If you accidentally drop it into water, do not retrieve it

until you have first unplugged the line cord from the modular

wall jack. Do not plug the telephone back in until it has dried

thoroughly.

■ Do not use the telephone (other than a cordless-type

telephone) during electrical storms in your immediate area.

There is a remote risk of electric shock from lightning.

■ Do not use the telephone near a gas leak. If you suspect a

gas leak, report it immediately, but use a telephone away from

the area in question. The telephone’s electrical contacts could

generate a tiny spark. While unlikely, it is possible that the

spark could ignite heavy concentrations of gas.

■ Unplug the telephone from the wall outlet before cleaning.

Use a damp cloth for cleaning. Do not use liquid or aerosol

cleaners on the phone.

■ Never push objects of any kind into the telephone through

openings or slots. Never spill liquid of any kind on the

telephone.

■ To reduce the risk of electric shock, do not disassemble the

telephone. There are no user-serviceable parts inside.

Opening or removing covers may expose you to hazardous

voltages, and incorrect reassembly can cause electric shock

when the telephone is used.

■ Call your AT&T representative or authorized dealer when

service or repair work is needed.

SAVE THESE INSTRUCTIONS

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