AT&T Merlin 3070 Manual de usuario

AT&T

MERLIN

COMMUNICATIONS SYSTEM

USER’S GUIDE:

MODELS 1030 AND 3070

WITH FEATURE MODULE 1

Table of Contents

Page Page

Available Features

Key to Symbols

Placing and Answering Calls

Placing Calls

Outside Calls

Intercom Calls

On-Hook Dialing

Line Request

Loudspeaker Paging

Answering Calls

Distinctive Ringing

Using Fixed Features

Hold

Placing Calls on Hold

Returning to Held Calls

Transfer

Transfer with Voice Announcement

Parking Calls

Conference

With a Call On Hold

Conference On Hold

Drop

Speaker

Monitoring a Call on Hold

Group Listening

Using Custom Feature Buttons

Outside Auto Dial

Intercom Auto Dial

Last Number Redial

Saved Number Redial

Do Not Disturb

Auto Answer

Intercom Calls

Outiside Calls

Call Coverage

Touch-Tone Enable

Paging

Dial Code Features

Speed Dialing

Call Pickup

Programming

Assigning Custom Features to Buttons

Feature Programming Chart

Special Information for Programming Buttons

Changing an Outside Auto Dial Number

Special Characters with Auto Dial/Speed Dial

Programming a Speed Dialing Number

Automatic Line Selection

Ringing Options

Line Ringing

Personalized Ringing

Voice Signal Disable

Optional Equipment

Hands-Free Unit

Placing Calls

Disconnecting Calls

Answering Calls

Hands-Free Answer on Intercom

Manual and Automatic Multipurpose Adapters

Index

Privacy

●

Get a free line without having to

push a button or interrupt some-

one else’s call. In addition, the

lights next to line buttons make

it easy to keep track of calls.

Red light indicates line

you are on.

Green light indicates if

line is free, busy, or on

hold.

Fast flashing = you put

call on hold

Slower flashing = some-

one else put call on hold

Have access to a “pool” or group

of outside lines through a single

button. This frees buttons for pro-

grammable features.

Touch

Intercom-Ring

Intercom-Voice

to contact others

connected to your MERLIN

system. (See p. 4).

Test your voice terminal and pro-

gram its features using the T/P

switch.

Control the volume of both your

speaker and ringer.

Dial special codes for additional

features. (See p. 15.)

Available Features

Program buttons so that custom

features, such as Do Not Disturb

and Outside Auto Dial, are yours

with just one touch. (See p. 15.)

Using

Conference,

connect with

up to two outside lines and two

inside lines at once.

Transfer

a call to another voice

terminal with or without voice an-

nouncement. (See p. 8.)

Put calls on

hold.

(See p. 7.)

Drop

one person from a con-

ference call. (See p. 9.)

Touch

Speaker

for on-hook dial-

ing, group listening, and monitor-

ing a call on hold. (See p. 4 and

9.)

Touch

Recall

to disconnect a call

without hanging up the handset.

With Centrex or PBX service, use

Recall

instead of a switchhook

flash.

Call your attendant for messages

when light is lit.

Read on to find out how to use these features . . . and many more!

Key To Symbols

The followingsymbols are used throughout the document to illustrate the steps for using your

MERLIN™

communications system

voice terminal. After you are familiar with the steps, the symbols should serve as a quick reminder.

Conference

Lift handset

Speaker

Don’t lift handset

555-1234

Dial

(an outside

number, intercom or

feature code)

Page

Since each symbol represents one action, a sequence of two or more symbols illustrates a procedure. For example,

Touch a fixed feature

button

(A dark shaded

button indicates a fixed

feature button.)

Touch a line button

(A lighter shade with a

telephone number in-

dicates a line button. A

shaded light indicates

that it is lit.)

Touch a custom

feature button

lighter shade with a

feature name indicates

a custom feature

button.)

Hang up your

handset

Slide the T/P switch

to the P position

Return the T/P switch

to the center position

Intercom

Ring

means, lift your handset, touch the

Intercom-Ring

button, and dial the number.

Placing And Answering Calls

PLACING CALLS

Outside Calls

Lift the handset and dial the number. The MERLIN system

automatically selects a free line for you. You can select a different

line by touching another line button.

Intercom Calls

You can call anyone connected to your

MERLIN

system by using

the Intercom feature. You have a choice of announcing your call

through the other person’s speaker

(Intercom-Voice)

or of simply

letting the phone ring

(Intercom-Ring).

To place an announced intercom call: lift the handset, touch

Intercom-Voice,

dial the person’s assigned intercom number (10

through 79), and speak through your handset. Your voice will be

heard through the other person’s speaker.

To place a ringing intercom call: Touch

Intercom-Ring

and dial

the intercom number.

On-Hook Dialing

Instead of lifting your handset to place a call, you may use your

voice terminal’s built-in speaker. Touch

Speaker,

dial the number,

Intercom

Voice +

Intercom

Ring +

Speaker +

and lift your handset when the person answers. If the line is busy

or you get no answer, touch Speaker to cancel the call.

Line Request

If you want to use a line that is busy (green light next to the but-

ton is on), you can have the

MERLIN

system signal you when

the line is free. Without lifting the handset, touch the button of

the busy line (red light comes on). When the line is free, you will

hear a beep. Lift your handset and dial.

555-1234

If you touch another line button before you are signaled, you

cancel Line Request.

Loudspeaker Paging

If you have a loudspeaker paging system, you can connect to it

by using the Intercom feature: lift your handset, touch

Intercom-

Voice,

and dial one of the appropriate codes listed below. Make

your announcement by speaking through your handset.

+Intecom

Voice +

Paging codes: All Zones 80

Zone 1 81

Zone 2 82

Zone 3 83

ANSWERING CALLS

Just lift the handset –

the

MERLIN

system automatically con-

nects you to the incoming call. Answer intercom calls in the same

way.

Distinctive Ringing

Different ringing sounds indicate the type of call you are receiving.

Ringing patterns:

intercom:

two short and one long ring (if you are

called with

Intercom-Voice,

your

speaker light comes on)

outside:

one long ring

transfer:

one short and one long ring

You may also program your phone to ring elsewhere first or not

to ring at all, depending on the coverage you have. (See page

20 for the procedure for programming ringing options.)

Using Fixed Features

Your MERLIN system has two kinds of features – fixed and

programmed. Fixed features are those that come with every voice

●

Hold

Transfer

Conference

Drop

HOLD

Placing Calls on Hold

terminal and can’t be changed. They include:

Speaker

Message

Recall

When you want to put a call on hold, simply touch

Hold.

The green

light next to the held call’s line button flashes rapidly.

Returning to Held Calls

To return to a call you put on hold, touch the held call’s line but-

ton. (You can tell which one it is by the rapidly flashing green light.)

To take a call someone else put on hold, touch the line button

whose green light flashes less rapidly.

Hold

Pause

555-1234

TRANSFER

You can transfer an outside call to anyone in your MERLIN

system. After answering a call, touch

Transfer

(puts call on hold),

dial the person’s intercom number, and hang up. If the call is not

answered, it will ring back on your phone. Answer the call by lif-

Transfer ++

ting the handset.

Transfer with Voice Announcement

If you wish to announce a call to the person to whom it is being

transferred, touch

Transfer,

touch

Intercom-Voice,

dial the inter

com number, and announce the call through your handset. Transfer +Intercom

Voice +

Parking Calls

A special kind of hold feature, Call Park allows you to hold or

“park” a call for pickup from any voice terminal by transferring

it to yourself. For example, if a call comes in for a person whose

whereabouts are unknown, you can park the call and page the

person. The call can be picked up from any MERLIN system

voice terminal.

To park the call until you can reach the person, touch

Transfer,

dial your intercom number, and hang up. To pick up a parked call,

touch Intercom, dial ✱ 7 and the intercom number where the

call is parked.

Transfer + +

CONFERENCE

Using the Conference feature, you can make a call that connects

you with up to two outside lines and up to two intercom lines.

With one person already on the line, touch Conference, touch

a free line button, and dial another person’s number. To add

MERLIN system users, follow the same steps, but instead of

touching a line button before dialing, touch Intercom, and dial

the person’s intercom number. To add more people to your con-

ference call, simply touch

Conference

and a free line button each

time.

Conference +

555-1234

With a Call On Hold

If you put a call on hold while you are establishing conference

connections, you add in the held call by touching Conference

and the held call’s line button.

Conference +

555-1234

Conference On Hold

To remove yourself temporarily from a conference call without en-

ding the call, touch Hold. If the other people connected to the

call don’t hang up, you can rejoin the call by touching one of the

lines active in the call.

Hold

Pause

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