ZyXEL Communications Prestige 314 PLUS Manual

Prestige 314 Read Me First

PORT CONNECTION

Console Use an RS-232 console cable.

WAN 10M Use the cable that came with your broadband modem.

LAN 10/100M Port Number COMPUTER EXTERNAL HUB (if you have more than four LAN

computers).

1 Straight-through Ethernet cable Crossover Ethernet cable

2 Straight-through Ethernet cable Crossover Ethernet cable

3 Straight-through Ethernet cable Crossover Ethernet cable

4 UPLINK button “off” (out) Straight-through Ethernet cable Crossover Ethernet cable

4UPLINK button “on” (pushed in) Crossover Ethernet cable Straight-through Ethernet cable

Power 12VDC Connect to a power source using the power adapter for your region (see your

User’s Guide).

IP Address 192.168.1.1 Default Password 1234

Subnet Mask 255.255.255.0 DHCP IP Pool 192.168.1.33 – 192.168.1.34

You need a broadband modem and an account with an Internet Service Provider (ISP).

1. Your user (account) name and password.

2. Encapsulation (Ethernet, PPTP or PPPoE)

3. You may need to know your Service Name if you are using PPTP or PPPoE.

4. Service type, when using Ethernet (Standard, RR-Toshiba, RR-Manager or RR-Telstra).

5. The IP address of the Domain Name System server(s) (if given by the ISP).

All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed.

TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later

operating systems.

These procedures are for dynamic IP addresses.

Setting up Your Windows 95/98/Me Computer

Installing TCP/IP Components

1. Click Start,Settings, Control Panel and double-click the Network icon.

2. The Network window Configuration tab displays a list of installed components.

To install TCP/IP:

a. In the Network window, click Add.

b. Select Protocol and then click Add.

c. Select Microsoft from the list of manufacturers.

d. Select TCP/IP from the list of network protocols and then click OK.

Configuring TCP/IP

1. In the Network window Configuration tab, select your network adapter’s TCP/IP entry and click

Properties.

2. Click the IP Address tab. Click Obtain an IP address automatically.

3. Click the DNS Configuration tab. Select Disable DNS.

4. Click the Gateway tab. Highlight any installed gateways and click Remove until there are none listed.

5. Click OK to save and close the TCP/IP Properties window.

6. Click OK to close the Network window.

7. Turn on your Prestige and restart your computer when prompted. Insert the Windows CD if prompted.

Verifying TCP/IP Properties

1. Click Start and then Run. In the Run window, type "winipcfg" and then click OK to open the IP

Configuration window.

2. Select your network adapter. You should see your computer's IP address, subnet mask and default

gateway.

Setting up Your Windows NT/2000/XP Computer

Configuring TCP/IP

1. Click Start, Settings, Network and Dial-up Connections and right-click Local Area Connection or

the connection you want to configure and click Properties. For Windows XP, click start, Control

Panel, Network and Internet Connections and then Network Connections. Right-click the network

connection you want to configure and then click Properties.

2. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.

3. The Internet Protocol TCP/IP Properties window opens. Click Obtain an IP address automatically.

4. Click Obtain DNS server automatically.

5. Click Advanced, IP Settings tab and remove any installed gateways, then click OK.

6. Click OK to save and close the Internet Protocol (TCP/IP) Properties window.

7. Click OK to close the Local Area Connection Properties window.

8. Turn on your Prestige and restart your computer (if prompted).

Verifying TCP/IP Properties

1. Click Start, Programs, Accessories and then Command Prompt.

2. In the Command Prompt window, type "ipconfig" and then press ENTER. The window displays

information about your IP address, subnet mask and default gateway.

Setting up Your Macintosh Computer

Configuring TCP/IP Properties

1. Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control

Panel.

2. Select Ethernet from the Connect via list.

3. Select Using DHCP Server from the Configure list.

4. Close the TCP/IP Control Panel.

5. Click Save if prompted, to save changes to your configuration.

6. Turn on your Prestige and restart your computer (if prompted).

Verifying TCP/IP Properties

Check your TCP/IP properties in the TCP/IP Control Panel.

1. Web configurator

2. SMT (System Management Terminal). Access the SMT via:

•Telnet •Console port using terminal emulation software

Procedure For Web Configurator Configuration

1. Launch your web browser and enter “192.168.1.1” as the URL.

2. Type “admin” as the user name (if applicable) and "1234" (default) as the password and press

ENTER. Just press ENTER if the default password appears automatically.

3. Follow the directions in the MAIN MENU screen. Click the help icon (located in the upper right

portion of most screens) for online HTML help.

Procedure For SMT Configuration via Telnet

1. Launch a Telnet program. In Windows, click Start and then Run.

2. Type “Telnet” followed by a space and the IP address of the Prestige, (192.168.1.1 is the default)

and click OK to display the password screen.

3. Enter “1234”, the default password, to access the SMT main menu. As you type a password, the

screen displays an “X” for each character you type.

Procedure For SMT Configuration via Console Port

1. Configure a terminal emulation communications program as follows: VT100 terminal emulation, no

parity, 8 data bits, 1 stop bit, data flow set to none, 9600 bps port speed.

2. Press ENTER to display the SMT password screen. The default password is “1234”.

Use the ISP information you gathered to configure SMT menu 4 and access the Internet. Refer to your User’s

Guide for details.

The PWR LED is off. Make sure that you have the power cord connected to the Prestige; the Prestige is connected

to an active power source and turned on.

If the error persists, you may have a hardware problem. In this case, you should contact your

vendor.

I cannot access the

Prestige from the LAN.

Check your Ethernet cable type and connections. Refer to the Rear Panel Connections section

for details.

Make sure your NIC (Network Interface Card) is installed and functioning properly.

I cannot ping any

computer on the LAN.

If all of the 10/100M LAN LEDs are off, check the cables between the Prestige and your

computers or external hub.

Verify that the IP address and the subnet mask of the Prestige and the computers are on the

same subnet.

Check the TCP/IP configuration on your computer. Make sure that the IP address and the

subnet mask of the Prestige and the computers are on the same subnet.

I cannot access the

SMT menu.

The default SMT password is “1234”. If you have changed the password and have now

forgotten it, you will need to upload the default configuration file (refer to the User’s Guide).

I cannot get a WAN IP

address from the ISP.

The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.

Find out the verification method used by your ISP and configure the corresponding fields.

I cannot access the

Prestige via the

console port.

Check to see if the Prestige is connected to your computer’s serial port.

Check to see if the communications program is configured correctly. Refer to the defaults in

the Procedure For SMT Configuration via Console Port section.

I cannot access the

Internet.

Make sure the Prestige is turned on and connected to the network.

Check the Prestige’s WAN LED. If it is not on, check the cable between the Prestige and the

modem.

Check whether your cable/xDSL device requires a crossover or straight-through cable.

Make sure you entered your user name correctly. A username may be case-sensitive.

I cannot access the

Prestige web

configurator.

Check if you have applied a filter in menu 3.1 (LAN) or in menu 11.5 (WAN) to block web

service.

Check if you have disallowed web service access in SMT Menu 24.11 - Remote Management

Control.

Check if you have an SMT console session running.

Check the TCP/IP configuration on your computer. Make sure that the IP address and the

subnet mask of the Prestige and the computers are on the same subnet.

The default password is “1234”. If you have changed the password and have now forgotten it,

you will need to upload the default configuration file (refer to the User’s Guide).

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