Wilson Electronics Mobile 4G SmarTech III 460108 Manual de usuario

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Mobile 4G™

Cellular Signal Booster

460108

2Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

! !

THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER

WILL ADJUST TO THE TEMPERATURE OF ITS

ENVIRONMENT, BUT IS DESIGNED TO PROTECT THE

SIGNAL BOOSTER TECHNOLOGY. FOR EXAMPLE, IN THE SUMMER,

THE SIGNAL BOOSTER CASE MAY BE AS HOT AS 150 DEGREES

INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES WILL NOT

DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE

RISK TO THE VEHICLE. AGAIN, BE SURE TO PLACE YOUR SIGNAL

BOOSTER IN A LOCATION WITH ADEQUATE VENTILATION AND AWAY

FROM DIRECT SUNLIGHT OR MOISTURE.

THE MOBILE 4G SIGNAL BOOSTER

MAY REMAIN ON, IN VEHICLES

WHOSE 12V DC POWER SOURCES

DO NOT AUTOMATICALLY SHUTDOWN WHEN THE

VEHICLE IS TURNED OFF. THIS COULD RESULT IN

DISCHARGING THE VEHICLES BATTERY IN ONE

TO TWO DAYS.

Installation Instructions for the Following Wilson Electronics Signal Boosters:

Mobile 4G SmarTech ™Signal Booster

Model # 460008 FCC ID: PWO460008

Contents

Package Contents ......................................................3

Before Getting Started ..................................................3

Installation ............................................................3

Troubleshooting & Understanding Lights...................................5

Additional FAQ.........................................................5

Outside Antenna Options ................................................6

Signal Booster Specifications ............................................7

Safety Guidelines ......................................................7

Guarantee and Warranty ........................................ Back Cover

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Before Getting Started

Before you install your Mobile 4G™

Booster and start enjoying improved

cellular reception please do the following:

1. Read through all the installation

steps. This will help you know what to

expect from start to nish.

2. Watch the YouTube video

demonstrating the Mobile 4G Signal

Boost installation at:

wilsonelectronics.com/Mobile4Gvideo

3. Familiarize yourself with all materials

in your product package. This will

allow you to know which pieces are

referenced in the instructions.

Installation

You can install your Mobile 4G Signal

Booster in your vehicle using the following

steps. NOTE: Before completing your

installation, create a “soft” installation by

putting the components of your Mobile 4G

Signal Booster in place and testing the

operation before mounting equipment.

1. Install the outside antenna. Select a

location on top of the car that is:

• Near the center of the vehicle’s roof.

• At least 12 inches from any other

antennas.

• Free of obstructions.

• At least 6 inches from any windows

(including sunroofs).

• At least 8 inches from any people.

The outside antenna must be installed

vertically on a metallic surface.

2. Run the outside antenna cable into

the car. The cable is strong enough

that it may be shut in most vehicle

doors without damaging the cable.

For a cleaner look, carefully pull down

the door seal, run the cable under

the seal, and push the seal back into

place. This method reduces wear

on the cable as the door opens and

closes.

Package Contents

Mobile 4G™

Signal Booster

Mini-Mag

Outside Antenna

301126

Slim Low Profile

Inside Antenna

311127

DC Power Supply

5V / 2.5A

859948

Optional Antennas

12” Mag Mount

Outside Antenna

311103

NMO

Outside Antenna

311104-5810

Marine

Outside Antenna

311130-5810 Trucker

Outside Antenna

311101

Appearance of device and accessories may vary.

4Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

3. Install the Low-Prole inside antenna.

• Identify a place on the right side of

the driver’s seat to mount the inside

antenna. The location should be

at least 18 inches from where the

cellular device will be used.

• Install the inside antenna at the same

angle as the cell phone when held in

use or near the laptop’s cellular data

card to maximize signal strength.

For a more professional look, you can

install the inside antenna underneath

a car seat cover or upholstery.

• When you have tested the

functionality of your Mobile 4G

Signal Booster, mount the inside

antenna by peeling off the backing

of the Velcro®and attach it to your

selected location on the seat and

secure the inside antenna.

4. Place and connect the Mobile 4G

Signal Booster.

• Select a location for the Signal

Booster that is free from excessive

heat, direct sunlight and moisture

and that has proper ventilation. Good

locations include underneath a seat

or under the dashboard.

• Connect the wire from the outside

antenna to the port labeled “outside

antenna” on the Signal Booster.

• Connect the wire from the inside

antenna to the port labeled “inside

antenna” on the Signal Booster.

• Plug the power adapter into

vehicle’s 12V DC power supply

and attach the cord to the side of

Power Booster labeled “Power.”

NOTE: Do NOT connect the power

to the Signal Booster until you have

connected both the inside and

outside antennas.

• Power up your Signal Booster by

ipping the switch on the back of the

DC power adapter on. A red light

should appear on the power adapter.

Note: The Mobile 4G Signal Booster

may remain on, in vehicles whose

12V DC power sources do not

automatically shutdown when the

vehicle is turned off. This could result

in discharging the vehicles battery in

one to two days.

Note: Some 12V DC power sources are

shut down when the vehicle ignition

is turned to off. Refer to your vehicle

owners manual for specics related

to your vehicle.

NOTE: The aluminum casing of your Signal

Booster will adjust to the temperature of its

environment, but is designed to protect the

Signal Booster technology. For example,

in the summer, the Signal Booster case

may be as hot as 150 degrees inside your

vehicle. These high temperatures will NOT

damage the Signal Booster, nor do they

pose a re risk to the vehicle. Again, be sure

to place your Signal Booster in a location

with adequate ventilation and away from

direct sunlight or moisture.

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

We recommend visiting www.wirelessadvisor.com for information regarding the frequency band used by

your cell service provider in a specic geographical location.

United States Carrier Frequency Use

Flashing red light: If one or more of the

lights on the Signal Booster are blinking

red, this means that the Signal Booster

has shutoff due to close proximity to the

handset or mobile device. Increase the

distance between the handset and the

Inside Antenna until the light is no longer

ashing red. Contact Wilson Electronics

Technical Support Team for assistance.

Green light: A green light indicates the

Mobile 4G Signal Booster is working

properly.

If you have additional questions about

the operation of your Mobile 4G Signal

Booster, please contact the Wilson

Electronics technical support team at

866-294-1660 or email

[email protected].

Additional FAQ:

What hours can I contact tech support?

Technical Support can be reached

from 7:00am to 6:00pm MST, by calling

(866-294-1660), or by email, at tech@

wilsonelectronics.com

How does weather affect the

performance of my outside antenna?

Water vapor (e.g. rain, fog, snow or

other precipitation) creates an effective

lter to cellular signal. In times of

heavy precipitation, you may see less

performance.

What’s the difference between the 800

MHz and the 1900 MHz bands? How do

I know which MHz band my cell phone

uses?

The Mobile 4G works with all major North

American cellular providers on the 800

& 1900 MHz frequencies. Traditionally,

800/1900MHz are associated with

voice and 3G data; while 700MHz

and 1700/2100MHz are associated

with 4G data. For more detail, refer to

wirelessadvisor.com.

Troubleshooting &

Understanding Lights

The lights on the front of the Mobile 4G

Signal Booster indicate whether the

system is working or if there are problems.

Each light indicates the operation of its

labeled frequency. Take the following steps

based on the indicator light color when

using the Mobile 4G Signal Booster.

Lights off: If the lights are not on:

• Check connections on the power supply

to see that it is rmly plugged into both

the Mobile 4G Signal Booster and the

power source.

• If using a DC power supply in your

vehicle, ensure the power supply is

properly inserted. Then check the 12

volt power from the car socket and the

fuse. Replace the fuse if necessary.

Red light: A red light indicates oscillation

is occurring. Oscillation is similar to

feedback between a microphone and

speaker. When oscillation occurs, the

Signal Booster will power down to protect

the cell tower. To eliminate oscillation, the

outside antenna needs to be moved farther

from the inside antenna. Move the outside

antenna on the roof to the rear of the car,

but at least 8 to 12 inches from the rear or

side windows. Disconnect the power from

the Signal Booster, then reconnect the

power to reset the Signal Booster.

6Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Outside Antenna Options

Mini-Mag

301126 w/ 12.5 RG174 cable- SMA

301113 w/ 12.5 RG174 cable- FME

12” Mag Mount

311103 w/ 12.5’ RG174

311125 w/ 12.5’ RG174

311128 w/ 12.5’ RG174

314202 w/ 12.5’ RG174

311703 w/ 12.5’ RG174

Trucker Antenna

311101 w/10.5’ RG58

311701 w/10.5’ RG58

311119 w/13.5’ RG58

311133 w/13.5’ RG58

Marine Antenna

311130-5810 w/10.5’ RG58

NMO Antenna

Kit 31110 4 - 5810

• 800/1900 NMO Antenna

• 10’ RG58 Cable

Kit 311112-5810

• 800/1900 NMO Antenna

• 10’ RG58 Cable

Kit 314203-5810

• 800/900/1900 NMO Antenna

• 10’ RG58 Cable

Kit 311112 - 40 015

• 800/1900 NMO Antenna

• 15’ LMR400 cable

Kit 314203-40015

• 800/900/1900 NMO antenna

• 15’ LMR400 cable

Kit 31110 4- 40015

• 800/1900 NMO Antenna

• 15’ LMR400 Cable

Kit 31110 4 -17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 311112-17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 314203-17410

• 800/900/1900 NMO antenna

• 10’ RG174 cable

Glass Mount

311102 w/14’ RG58

311114 w/14’ RG58

Wilson Electronics manufactures a wide variety of antennas to help you customize your Signal Booster for your specific application. See your

dealer or visit www.WilsonElectronics.com.

301113

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Safety Guidelines

WARNING: The Inside Antennas must have 18 inches of separation distance from all active users.

WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone.

WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may

damage your equipment.

WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less

than 150 degrees Fahrenheit). It is not intended for use in attics, vehicles or similar locations subject to

temperatures in excess of that range.

WARNING: The Outside Antenna must be installed no higher than 10 meters (32’9”) above ground.

RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.

Signal Booster Specifications

Model Number 460008

Connectors SMA

Antenna Impedance 50 Ohms

Frequency 704-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz

3Power output for single cell phone (dBm) 700 MHz Band 17 700 MHz Band 13 800 MHz 1900 MHz 1700 MHz

Uplink 25.7 24.4 25.1 25.2 23.8

3Power output for single cell phone (dBm) 700 MHz Band 17 700 MHz Band 13 800 MHz 1900 MHz 2100 MHz

Downlink -4.3 -4.1 -1.2 4.0 5.6

Noise Figure (typical downlink/uplink) 3 dB nominal

Isolation > 90 dB

Power Requirements 5 V 2.5 A

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory

reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage

of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected

signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on

that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such

automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing

power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider

and have your provider’s consent. Most wireless providers consent to the use of

signal boosters. Some providers may not consent to the use of this device on their

network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by

the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any

person.

You MUST cease operating this device immediately if requested by the FCC or a

licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate

for calls served by using this device.

This is a CONSUMER device.

8Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

3301 East Deseret Drive, St. George, UT 84790

web: www.WilsonElectronics.com email: [email protected]

phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432

30-Day Money-Back Guarantee

All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any

reason the performance of any product is not acceptable, simply return the product directly to the reseller with a

dated proof of purchase.

2-Year Warranty

Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.

Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of

purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics

shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or

replaced product back to the original consumer if located within the continental U.S.

This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to

misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.

RMA numbers may be obtained by contacting Technical Support at 866-294-1660.

Disclaimer:The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no

responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or

for any infringements of patents or other rights of third parties that may result from its use.

111322_Mobile4G_RevP_01.28.14

U.S. Patent Nos. – 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033

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