Wilson Electronics 460113 MobilePro Manual de usuario

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

MobilePro®

Cellular Signal Booster

460113

2Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Contents

Package Contents ....................................................3

Optional Accessories .................................................3

Installation Options...................................................3

Vehicle Installation Option ..........................................3

In-Building Installation Option ........................................5

Understanding the MobilePro Light......................................6

Recommended Additional FAQ .........................................6

Safety and Recommendations ..........................................7

Signal Booster Specifications ................................. Back Cover

Guarantee and Warranty...................................... Back Cover

IT IS VERY IMPORTANT

TO POWER YOUR SIGNAL

BOOSTER USING A SURGE

PROTECTED AC POWER

STRIP WITH AT LEAST A 1000

JOULE RATING.

FAILURE TO DO THIS WILL VOID YOUR WARRANTY

IN THE EVENT OF A POWER SURGE OR LIGHTNING

STRIKE.

! ! THE SIGNAL BOOSTER UNIT IS DESIGNED

FOR USE IN AN INDOOR, TEMPERATURE-

CONTROLLED ENVIRONMENT (LESS

THAN 150 DEGREES FAHRENHEIT). IT IS

NOT INTENDED FOR USE IN ATTICS OR SIMILAR

LOCATIONS SUBJECT TO TEMPERATURES IN

EXCESS OF 150°F.

Installation Instructions for the Following Wilson Electronics Signal Booster:

MobilePro®Dual-Band Wireless Smart Technology ™Signal Booster

Model # 460013 FCC ID: PWO460013

3Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

To purchase call 800-204-4104 or go to www.WilsonElectronics.com

Refer to page 7 for additional Antenna Kit Options

12” Antenna

(311103)

Marine

Antenna

(311130-5810)

Trucker

Antenna

(311133)

Mobile Power

Supply

(859984)

Optional Antennas Kits

Gooseneck

Suction Cup

Cradle Mount

(901120)

Cup Holder

Cradle Mount

(901130)

Adjustable

Desk Mount

(901137)

Mounting Options

Installation Options

Before you start your installation, read through

each step of the instructions. Also, watch the

installation video at wilsonelectronics.com/

MobileProvideo. You can install MobilePro in

your vehicle, in your home, ofce, or in a hotel

room or other building using the following steps.

Vehicle Installation Option

1. Install the Outside Antenna. Select a

location on top of the car that is:

• On a magnetic surface, preferably near

the center of the vehicle’s roof.

• At least 12 inches from any other

antennas.

• Free of obstructions.

• At least 6 inches from any windows

(including sunroofs).

• At least 8 inches from any people.

The Outside Antenna must be installed

vertically.

2. Run the Outside Antenna cable into the

car. The cable is strong enough that it

may be shut in most vehicle doors without

damaging the cable. For a cleaner look,

carefully pull down the door seal, run the

cable under the seal, and push the seal

back into place. This method reduces

wear on the cable as the door opens and

closes.

Optional Accessories

Wireless

Signal Booster

Mini-Magnet

Mount Antenna

(301126)

AC DC

Power Supply

(859969)

USB power cable with

power power adapter

(859963)

Antenna

Window Mount

(901128)

Package Contents

Carrying case included

Appearance of device and accessories may vary.

Mobile

Power Supply

Vehicle Dash

Mounting Kit

-Rugged/Screw Mount

-Adhesive Mount

-Vent Clip Mount

-Alcohol Prep Pad

4Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

3. Attach the Adhesive Mounting Bracket to the

vehicle’s dashboard.

• Clean the area where the bracket is to be

mounted with the alcohol wipe included.

Allow the area to dry.

• Peel the backing to expose the adhesive

and press the bracket onto the desired

location on the dashboard. NOTE: Be

sure the tab is positioned vertically.

• Allow the adhesive to cure for 24 hours

before you attach the MobilePro (Step 4).

4. Attach the MobilePro signal booster to

the Mounting Bracket. After waiting 24

hours for the adhesive on the bracket

to cure, attach the signal booster by

aligning the rectangular hole on the back

of the signal booster with the tab on the

Mounting Bracket, grasping the sides of

the signal booster, and sliding it downward

approximately ¼ inch into place.

The Mounting Bracket is designed to swivel

for more convenient viewing angles. Once

the signal booster is in place, you can adjust

the angle of the bracket by loosening the

knurled nut, applying gentle pressure to the

top or bottom of the signal booster, and then

tightening the nut when the desired angle is

achieved.

5. Attach the antenna cable to the antenna

connector on the bottom of the signal booster.

The antenna cable must be connected before

going to the next step.

6. Power up your MobilePro. Connect the

power cable to the mini-USB port on the

bottom of the signal booster. Connect the

other end of the power cord to the DC

adapter and insert the adapter into the

vehicle 12V DC power source. Use only the

supplied Wilson Electronics power supply.

While the MobilePro may remain on, leaving

the MobilePro on in a vehicle when it is not

running may discharge the battery in a day

or two. Also note that some 12V DC power

sources are shut down when the vehicle

ignition is turned to off.

Alternative Mounting for Weak Signal Areas.

If you know you drive through particularly weak

signal areas, you may want to mount your signal

booster closer to your cell phone when in use.

To do this, attach a strip of double-sided Velcro

(available at most hardware or fabric stores) to

the back of the MobilePro and to your center

console of your vehicle. Press MobilePro to

console.

Alternative mounting options

available. Contact Tech

Support at 866-294-1660

for details.

5Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Installation Options

In-Building Installation Option

1. Install the antenna to a window. These

instructions are for use with the Wilson

Electronics Magnet-Mount or Mini-Magnet

Mount Antenna. If you purchased a different

antenna separately, follow the instructions

included with that antenna.

• Select a window on the side of the building

where you get the strongest cell signal. You

can determine the strongest signal area by

walking around the building and checking

the bars on your mobile phone. You should

wait 30 seconds for new signal strength

to register. For a more accurate method

of determining signal strength, read the

instructions at http://www.wilsonelectronics.

com/test-mode-instructions.

WAIT 30

SECONDS

• Clean a spot as high on the designated

window as possible with the alcohol prep pad.

Attach the suction cup bracket to the cleaned spot

on the inside of the window.

NOTE: Many newer energy efcient windows use

a metal coating that may decrease the strength

of a cellular signal, reducing the effectiveness of

the MobilePro. If you have dual pane windows,

consider a Wilson Electronics signal boost product

that provides an option for mounting an antenna on

an outside wall or roof of a building.

• With the bracket in place, attach the

magnet base of the antenna to the at

surface of the bracket. The antenna must

be mounted vertically for the best signal.

2. Attach the antenna to the MobilePro

signal booster. Connect the cable from the

antenna to the connector on the bottom

of the signal booster. Do NOT plug in the

power supply (step 4) until the antenna

cable is connected to the MobilePro signal

booster.

3. Place the MobilePro signal booster in a

convenient location close to your cellular

device. This can be on a desk, a tabletop,

a shelf, or the optional desktop mount (sold

separately). The MobilePro works best when

within three feet of your mobile device.

WORKS BEST

WHEN WITHIN

3 FEET

4. Connect the MobilePro to a power supply.

Attach the AC power cord to the mini-USB

port on the bottom of the signal booster.

Plug the AC power cord into a surge

protected power strip.

6Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Recommended Additional FAQ:

What hours can I contact tech support?

Technical Support can be reached from 7:00am

to 6:00pm MST, by calling (866-294-1660), or by

email, at [email protected]

How does weather affect the performance of

my Outside Antenna?

Water vapor (e.g. rain, fog, snow or other

precipitation) creates an effective lter to cellular

signal. In times of heavy precipitation, you may

see less performance.

What’s the difference between the 800 MHz

and the 1900 MHz bands? How do I know

which MHz band my cell phone uses?

The MobilePro works with all major North

American cellular providers on the 800 & 1900

MHz frequencies. Traditionally, 800/1900MHz are

associated with voice and 3G data; while 700MHz

and 1700/2100MHz are associated with 4G data.

For more detail see below.

United States Carrier Frequency Use

We recommend visiting www.wirelessadvisor.com for information regarding the frequency

band used by your cell service provider in a specic geographical location.

Understanding the MobilePro

Signal Booster Light

The light on the front of the MobilePro signal

booster indicates whether the system is working

or if there are problems. Take the following steps

based on the indicator light color when using the

MobilePro signal booster.

Light off: If the light is not on:

• Check connections on the power supply

to see that it is rmly plugged into both the

signal booster and the power source.

• If using a DC power supply in your

vehicle, ensure the power supply is

properly inserted. Then check the 12 volt

power from the car socket and the fuse.

Replace the fuse if necessary.

• If using a power strip in a building, ensure

the power strip is plugged in and turned

on and that power is coming from the

outlet.

Red light: An red light indicates the MobilePro

has powered down to protect the cell tower from

oscillation (feedback). You may need to move

the antenna farther from the signal booster to

prevent further oscillation.

In a vehicle, that usually means moving the

antenna farther toward the back of the car.

Remember to keep the antenna at least 6 inches

from any window or sunroof.

In a building, move the location of the MobilePro

farther from the window where the antenna is

mounted. Once you have separated the antenna

and the signal booster, reset the MobilePro by

disconnecting the power and then reconnecting

the power supply. If the light is green, the

MobilePro is working properly. If the red light is

still on, move the Outside Antenna farther away

and repeat the process.

Green light: A green light indicates the

MobilePro is working properly.

If you have additional questions about the installation

or operation of your MobilePro signal booster,

please contact the Wilson Electronics technical

support team at 866-294-1660 or email tech@

wilsonelectronics.com.

7Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Safety and Recommendations

WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone.

WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage

your equipment.

WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150

degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess

of that range.

RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.

Mini-Mag

301126 w/12.5 RG174 cable-SMA

301113 w/12.5 RG174 cable-FME

12” Mag Mount

311103 w/12.5’ RG174

311125 w/12.5’ RG174

311128 w/12.5’ RG174

314202 w/12.5’ RG174

311703 w/12.5’ RG174

Trucker Antenna

311101 w/10.5’ RG58

311701 w/10.5’ RG58

311119 w/13.5’ RG58

311133 w/13.5’ RG58

NMO Antenna’s

Kit 311104-17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 311112-17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 314203-17410

• 800/900/1900 NMO antenna

• 10’ RG174 cable

Marine Antenna

Kit 311130-5810

• marine antenna

• 10’ RG58 cable

Glass Mount

311114 (Mini Glass Mount)

w/14’ RG58 cable

311102 w/14’ RG58 cable

NMO Antenna’s

Kit 311104-5810

• 800/1900 NMO antenna

• 10’ RG58 cable

Kit 311112-5810

• 800/1900 NMO antenna

• 10’ RG58 cable

Kit 314203-5810

• 800/900/1900 NMO antenna

• 10’ RG58 cable

Kit 311104-40015

• 800/900/1900 NMO antenna

• 15’ LMR400 cable

Kit 311112-40015

• 800/900/1900 NMO antenna

• 15’ LMR400 cable

Kit 314203-40015

• 800/900/1900 NMO antenna

• 15’ LMR400 cable

Antenna Kit Options

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your

provider’s consent. Most wireless providers consent to the use of signal boosters. Some

providers may not consent to the use of this device on their network. If you are unsure, contact

your provider.

You MUST operate this device with approved antennas and cables as specified by the

manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or a licensed

wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served

by using this device.

This is a CONSUMER device.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to

operate this equipment.

3301 East Deseret Drive, St. George, UT 84790

web: www.WilsonElectronics.com email: [email protected]

phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432

U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; D596,614

30-Day Money-Back Guarantee

All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If

for any reason the performance of any product is not acceptable, simply return the product directly to the

reseller with a dated proof of purchase.

2-Year Warranty

Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or

materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof

of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated

proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics.

Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for

delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.

This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected

to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.

RMA numbers may be obtained by contacting Technical Support at 866-294-1660.

111282_Rev01_01.31.14

Disclaimer:The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no

responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for

any infringements of patents or other rights of third parties that may result from its use.

Model Number 460013

Connectors SMA

Antenna Impedance 50 Ohms

Frequency 824-894 MHz/1850-1990 MHz

Power output for single cell phone (dBm) 800 MHz 1900 MHz

Uplink 26.9 26.2

Power output for single cell phone (dBm) 800 MHz 1900 MHz

Downlink -3.5 2.2

Noise Figure (typical downlink/uplink) 3 dB nominal

Isolation > 90 dB

Power Requirements 5 V 1.5 A

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware.

The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for

five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will

automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such

automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster.

Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

Signal Booster Specifications

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