SureCall SC-PolyO-72 Manual de usuario
User Guide
™
2G, 3G, 4G Adjustable Five-Band Signal Booster Kit
Force5
2SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]
How It Works Pg. 5
Package Contents Pg. 6-7
Installation Overview Pg. 8
Installing Your Hardware Pg. 9-15
Finding the Strongest Signal Pg. 9
Installing the Outside Anntenna Pg. 10-11
Installing the Insides Anntenna Pg. 12-13
Installing Signal Booster Pg. 14-15
Congure Gain Setting Pg. 16-18
Troubleshooting Pg. 19
Specication Pg. 20
Kitting Information Pg. 21
Warranty Pg. 22-23
Safety Information Pg. 23
Table of Contents
4
Thank you for your purchase of SureCall’s Force5. The Force5 oers many of the benets
of DAS but at a fraction of the cost. Force5 was specically designed to eliminate frustra-
tions over dropped calls, limited range and slow data rates by amplifying incoming and
outgoing cellular signals in homes and offices 25,000+ square feet and up to 100 users.
Force5 enhances 2G, 3G voice and 4G reception data for all major U.S. carriers. If you
need any assistance while installing this product please contact tech support at
How It Works
SureCall’s Force5 is a high-quality bidirectional signal booster that enhances cellular
signals to areas that are prone to weak cellular coverage.
Force5 works with two or more antennas:
• Up to four inside antennas that communicate with your cell phone.
• An outside antenna that communicates with the cell tower.
Signals sent from a cell tower are received by the outside antenna, amplied by the
booster and then broadcast to your phone via the inside antenna. When your phone
transmits, the signal is sent to the inside antenna, amplied and then sent to the cell
tower via the outside antenna.
6
Package Contents
1. Unpack all package contents. For missing or damaged items, contact your reseller.
2. Turn over the signal booster and record the model and serial number for reference:
Serial #:
Purchase Date:
3. Keep the carton and packing material to store the product in case you need to return it.
Standard Force5 signal booster packages include the following items:
• One SureCall Force5 booster
• One outside antenna
• Cable for connecting the outside antenna to the signal booster
• One inside antenna
• Cable(s) for connecting the inside antenna to the signal booster
• One power supply
Note: Force5 is available in four standard kits that are customized to your particular needs. Other kit options available include additional dome or panel
antennas, cables and splitters. For more information see our website or email us at [email protected]. Due to the recent change of our company
name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antenna, cables and accessories from CM- to SC-.
Signal Booster
CM288W Omni CM230W-S Yagi CM222W Dome CM248W Panel
Outside Antenna (Option) Inside Antenna (Option)
SC-400 Cables
Force5
Omni Yagi Dome Panel
Installation Overview
Please determine which kit you have from the following list:
Package Contents
Model
Antenna Type
SC-POLYO-72-OD-Kit
Omni Outdoor Antenna
SC-POLYO-72-YD-Kit
Yagi Outdoor Antenna
SC-POLYO-72-OP-Kit
Dome Antenna
SC-POLYO-72-YP-Kit
Panel Antenna
Package Options
Model No. Usage Coverage
1 Outdoor Omni antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cables
SC-288W
1 Outdoor Yagi antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cables
SC-230W-S
1 Outdoor Omni antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cables
SC-222W
1 Outdoor Yagi antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cables
For a detailed description, see Kitting Information on page 21.
SC-248W
Omni Antennas are ideal for
topographies with minimal
obstacles. They oer 360˚
hemispherical coverage
Yagi antennas are for targeted
areas and are capable of
reaching cell towers up to 30
miles away
Dome antennas are for a central
location and oer 360˚ coverage
Panel Antennas allow optimum
reception to targeted areas
Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact FCC for details: 1-888-CALL-FCC.
Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.
Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antennas,
cables and accessories from CM to SC-.
8
Step 1. Make sure you have positioned the booster close enough to an existing
electrical outlet.
Step 2. Make sure you have sucient cable length between proposed outside antenna
location and booster connector.
Step 3 Make sure you have sucient cable length between proposed inside antenna
location and booster connector.
Installation Overview
Step 1. Find the outside area that has the strongest signal. (See page 9 for instructionif needed)
Step 2. Install the outside antenna in the area identied in step 1. (See page 10-11 for instruction
if needed)
Step 3. Install the inside antenna. (See page 12-13 for instruction if needed)
Step 4. Mount the signal booster, connect the outside and inside antenna cables to the signal
booster, and connect the booster to an AC power source. (See page 14-15 for instruction
if needed)
Step 5. Congure gain settings on the signal booster if needed. (See page 18 for instruction if
needed)
Before You Install
Outside Omni
Force5
Inside Domes
Outside Omni
FCC 27.5 (d)(4) Statement: Fixed, mobile, and portable (hand-held) stations operating in the 1710-1755 MHz band as well as mobile
and portable stations operating in the 1695-1710 MHz and 1755-1780 MHz bands are limited to 1 watt EIRP. Fixed stations operating
in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations oper-
ating in these bands must employ a means for limiting power to the minimum necessary for successful communications.
Installing Your Hardware
Step 1. Find the area with the Strongest Signal
The signal booster requires a minimum cellular signal of low –100 dBm to high –90 dBm.
If your Force5 kit includes an outside omni antenna and you can only achieve cell phone
reception of one bar or less, you may need a Force5 Yagi antenna which is capable of
targeting carrier antenna towers that are up to 30 miles away. Call or email SureCall for
assistance.
Signal readings usually appear as a negative number (for example, -85). The stronger the
signal, the closer it gets to zero. Aim for a signal close to -50dB. Signals stronger than
-50dB may cause the booster to shut down (see the graph below). If you have an omni
outside antenna and your signal is too weak you may need a yagi antenna, which can be
aimed at the closest antenna tower. (see the graph below). Before installing the outside
antenna, nd the area with the strongest cellular signal source from your service provider
by following the directions below. You can also go to www.antennasearch.com to nd the
general location of your carrier’s towers.
Measure the strength of the existing cellular signal in various locations.
• Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a number appears instead of bars.
• Android devices: download apps such as “Network Signal Info” in the Google Play store to measure signal
strength.
• Internet: Go to www.speedtest.net
2. Select a location away from buildings, walls, trees, hills, and other terrain features that can block
or reect wireless signals (12-inch clear radius is recommended).
Note: Where you install your outside antenna in relation to the carrier’s cell phone tower also determines signal strength. Although cell phone
carriers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal
strength at your location.
Cell
Tower
Outside
Antenna
Signal Strength
-50dB
-60dB
-70dB
-80dB
-90dB
-100dB
-110dB
ExcellentGoodPoor
10
Installing Your Hardware
Step 2. Install the Outside Antenna
1. Outside Omni antennas receive and send signals in a 360º radius. Yagi or directional
antennas work best when pointed in the direction of your cell phone carrier’s cell tower.
Mount the outside antenna as high as possible. If you are installing a Yagi antenna set it
up facing the cell tower in the area where you located the best signal source (see step 1
on the previous page).
2. Make sure that the mounting area has at least a 12” radius clear of obstructions and
other radiating elements.
3. If the mounting area is prone to weak cellular signals or if the density of the roof and ceil-
ing partially block the signal, the booster will operate at its default setting of 65 dB gain,
be sure to place the outside antenna at least 75 feet from the inside antenna for best
performance.
4. Do not co-locate antennas or operate the outside antenna with any other antenna or
signal boosters.
5. Run the SC-400 cable from the outside antenna to the signal booster. Hand tighten the
connection.
Note: See next page for outside antenna installation details.
Optional 1-
Outside Omni
Optional 2 -
Outside Yagi
Force5
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