SureCall SC-PolyO-72 Manual de usuario

User Guide

™

2G, 3G, 4G Adjustable Five-Band Signal Booster Kit

Force5

2SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

How It Works Pg. 5

Package Contents Pg. 6-7

Installation Overview Pg. 8

Installing Your Hardware Pg. 9-15

Finding the Strongest Signal Pg. 9

Installing the Outside Anntenna Pg. 10-11

Installing the Insides Anntenna Pg. 12-13

Installing Signal Booster Pg. 14-15

Congure Gain Setting Pg. 16-18

Troubleshooting Pg. 19

Specication Pg. 20

Kitting Information Pg. 21

Warranty Pg. 22-23

Safety Information Pg. 23

Table of Contents

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 3

Thank you for your purchase of SureCall’s Force5. The Force5 oers many of the benets

of DAS but at a fraction of the cost. Force5 was specically designed to eliminate frustra-

tions over dropped calls, limited range and slow data rates by amplifying incoming and

outgoing cellular signals in homes and offices 25,000+ square feet and up to 100 users.

Force5 enhances 2G, 3G voice and 4G reception data for all major U.S. carriers. If you

need any assistance while installing this product please contact tech support at

1-888-365-6283 or email us at: [email protected].

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 5

How It Works

SureCall’s Force5 is a high-quality bidirectional signal booster that enhances cellular

signals to areas that are prone to weak cellular coverage.

Force5 works with two or more antennas:

• Up to four inside antennas that communicate with your cell phone.

• An outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplied by the

booster and then broadcast to your phone via the inside antenna. When your phone

transmits, the signal is sent to the inside antenna, amplied and then sent to the cell

tower via the outside antenna.

Package Contents

1. Unpack all package contents. For missing or damaged items, contact your reseller.

2. Turn over the signal booster and record the model and serial number for reference:

Serial #:

Purchase Date:

3. Keep the carton and packing material to store the product in case you need to return it.

Standard Force5 signal booster packages include the following items:

• One SureCall Force5 booster

• One outside antenna

• Cable for connecting the outside antenna to the signal booster

• One inside antenna

• Cable(s) for connecting the inside antenna to the signal booster

• One power supply

Note: Force5 is available in four standard kits that are customized to your particular needs. Other kit options available include additional dome or panel

antennas, cables and splitters. For more information see our website or email us at [email protected]. Due to the recent change of our company

name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antenna, cables and accessories from CM- to SC-.

Signal Booster

CM288W Omni CM230W-S Yagi CM222W Dome CM248W Panel

Outside Antenna (Option) Inside Antenna (Option)

SC-400 Cables

Force5

Omni Yagi Dome Panel

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 7

Installation Overview

Please determine which kit you have from the following list:

Package Contents

Model

Antenna Type

SC-POLYO-72-OD-Kit

Omni Outdoor Antenna

SC-POLYO-72-YD-Kit

Yagi Outdoor Antenna

SC-POLYO-72-OP-Kit

Dome Antenna

SC-POLYO-72-YP-Kit

Panel Antenna

Package Options

Model No. Usage Coverage

1 Outdoor Omni antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cables

SC-288W

1 Outdoor Yagi antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cables

SC-230W-S

1 Outdoor Omni antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cables

SC-222W

1 Outdoor Yagi antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cables

For a detailed description, see Kitting Information on page 21.

SC-248W

Omni Antennas are ideal for

topographies with minimal

obstacles. They oer 360˚

hemispherical coverage

Yagi antennas are for targeted

areas and are capable of

reaching cell towers up to 30

miles away

Dome antennas are for a central

location and oer 360˚ coverage

Panel Antennas allow optimum

reception to targeted areas

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact FCC for details: 1-888-CALL-FCC.

Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.

Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antennas,

cables and accessories from CM to SC-.

Step 1. Make sure you have positioned the booster close enough to an existing

electrical outlet.

Step 2. Make sure you have sucient cable length between proposed outside antenna

location and booster connector.

Step 3 Make sure you have sucient cable length between proposed inside antenna

location and booster connector.

Installation Overview

Step 1. Find the outside area that has the strongest signal. (See page 9 for instructionif needed)

Step 2. Install the outside antenna in the area identied in step 1. (See page 10-11 for instruction

if needed)

Step 3. Install the inside antenna. (See page 12-13 for instruction if needed)

Step 4. Mount the signal booster, connect the outside and inside antenna cables to the signal

booster, and connect the booster to an AC power source. (See page 14-15 for instruction

if needed)

Step 5. Congure gain settings on the signal booster if needed. (See page 18 for instruction if

needed)

Before You Install

Outside Omni

Force5

Inside Domes

Outside Omni

FCC 27.5 (d)(4) Statement: Fixed, mobile, and portable (hand-held) stations operating in the 1710-1755 MHz band as well as mobile

and portable stations operating in the 1695-1710 MHz and 1755-1780 MHz bands are limited to 1 watt EIRP. Fixed stations operating

in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations oper-

ating in these bands must employ a means for limiting power to the minimum necessary for successful communications.

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 9

Installing Your Hardware

Step 1. Find the area with the Strongest Signal

The signal booster requires a minimum cellular signal of low –100 dBm to high –90 dBm.

If your Force5 kit includes an outside omni antenna and you can only achieve cell phone

reception of one bar or less, you may need a Force5 Yagi antenna which is capable of

targeting carrier antenna towers that are up to 30 miles away. Call or email SureCall for

assistance.

Signal readings usually appear as a negative number (for example, -85). The stronger the

signal, the closer it gets to zero. Aim for a signal close to -50dB. Signals stronger than

-50dB may cause the booster to shut down (see the graph below). If you have an omni

outside antenna and your signal is too weak you may need a yagi antenna, which can be

aimed at the closest antenna tower. (see the graph below). Before installing the outside

antenna, nd the area with the strongest cellular signal source from your service provider

by following the directions below. You can also go to www.antennasearch.com to nd the

general location of your carrier’s towers.

Measure the strength of the existing cellular signal in various locations.

• Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a number appears instead of bars.

• Android devices: download apps such as “Network Signal Info” in the Google Play store to measure signal

strength.

• Internet: Go to www.speedtest.net

2. Select a location away from buildings, walls, trees, hills, and other terrain features that can block

or reect wireless signals (12-inch clear radius is recommended).

Note: Where you install your outside antenna in relation to the carrier’s cell phone tower also determines signal strength. Although cell phone

carriers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal

strength at your location.

Cell

Tower

Outside

Antenna

Signal Strength

-50dB

-60dB

-70dB

-80dB

-90dB

-100dB

-110dB

ExcellentGoodPoor

Installing Your Hardware

Step 2. Install the Outside Antenna

1. Outside Omni antennas receive and send signals in a 360º radius. Yagi or directional

antennas work best when pointed in the direction of your cell phone carrier’s cell tower.

Mount the outside antenna as high as possible. If you are installing a Yagi antenna set it

up facing the cell tower in the area where you located the best signal source (see step 1

on the previous page).

2. Make sure that the mounting area has at least a 12” radius clear of obstructions and

other radiating elements.

3. If the mounting area is prone to weak cellular signals or if the density of the roof and ceil-

ing partially block the signal, the booster will operate at its default setting of 65 dB gain,

be sure to place the outside antenna at least 75 feet from the inside antenna for best

performance.

4. Do not co-locate antennas or operate the outside antenna with any other antenna or

signal boosters.

5. Run the SC-400 cable from the outside antenna to the signal booster. Hand tighten the

connection.

Note: See next page for outside antenna installation details.

Optional 1-

Outside Omni

Optional 2 -

Outside Yagi

Force5

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

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