SureCall Fusion5X Manual de usuario

01.11.2022

Cellular signal booster kit for the Home or Ofce

Fusion5X Max

User Guide

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com

Thank you for purchasing SureCall’s Fusion5X Max cellular signal booster kit. SureCall’s Fusion5X Max was specically designed

to eliminate frustrations over dropped calls and limited range by amplifying incoming and outgoing cellular signals in homes

and ofces.

If you have any questions during setup, please reach out to our US-based experienced support technicians:

Call: 1-888-365-6283

Email: [email protected]

Visit: www.surecall.com/support

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TABLE OF CONTENTS

How it works ..........................................................................................................................................................................4

PACKAGE CONTENTS ................................................................................................................................................................ 4

Installation Overview ..............................................................................................................................................................6

INSTALLATION ............................................................................................................................................................................6

Step 1. Find the Area With the Strongest Signal ....................................................................................................................6

Step 2. Install the Outside Yagi Antenna and Outside Amplier ............................................................................................ 7

Step 3. Install the Inside Antennas..........................................................................................................................................9

Step 4: Place the Inside Host Unit and Connect Cables ......................................................................................................11

Step 5: Connect Power Source and Turn On ........................................................................................................................ 12

Step 6: Check and Optimize System, If Needed...................................................................................................................12

Performance Optimization.................................................................................................................................................... 13

TROUBLESHOOTING ................................................................................................................................................................13

LCD INDICATIONS ....................................................................................................................................................................14

SPECIFICATIONS....................................................................................................................................................................... 18

Conguration .......................................................................................................................................................................19

Kitting................................................................................................................................................................................... 19

CONSUMER GUIDELINES .........................................................................................................................................................20

WARRANTY ...............................................................................................................................................................................21

Three-Year Product Warranty ................................................................................................................................................ 21

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com

How it works

The high-gain outside antenna captures even the weakest cell signal, from the cell tower where it is aimed.

The Fusion5X Max outside booster uses Extended Range Technology™ (ERT) to grab signal outside, at its strongest point, where it

boosts voice, text and data signals for all 4G & 5G devices.

Using ultra low-loss cable, signal is transmitted from the outside to the Fusion5X Max inside host amplier.

The signal is then broadcast from the inside panel antenna to all cellular devices in range.

The Fusion5X Max system also works in reverse, boosting the outgoing signal and to faraway and hard-to-reach towers.

PACKAGE CONTENTS

Unpack all package contents. For missing or damaged items, contact your reseller.

Turn over the signal booster and record the model and serial number for reference:

Serial #: ________________________________________________________________

Purchase Date: __________________________________________________________

Keep the carton and packing material to store the product in case you need to return.

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com 5

Fusion5X Max inside

host amplier

Power supply

SC-232W Outside Yagi antenna

and mounting bracket

SC400-75NN

Inside Cable

(75ft x2)

SC-400-100NN

Outside Cable

(100 ft)

Your Fusion5X Max signal booster package includes the following items:

SC548W Inside panel

antennas (x2)

Fusion5X Max Outside

Amplier

and mounting bracket

Outside

Antenna Type

Outside

Cable Length

Inside Antenna Inside Cable

Model number Model name (Qty) Type (Qty) Length

SC-Fusion5X-Max-Y2U Fusion5X 2.0 Yagi / 2 Ultra-Thin Yagi 100 ft (2) Ultra-Thin (2) 75 ft

SC-Fusion5X-Max-Y2P Fusion5X 2.0 Yagi/ 2 Panel Yagi 100 ft (2) Panel (2) 75 ft

➊ ➋ ➌

➍

SC-528W

Inside Ultra-Thin antennas

(x2)

➎

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com

INSTALLATION

Step 1. Find the Area With the Strongest Signal

Identify the outside location with the strongest signal for placement of your outdoor yagi antenna. This is generally found on

the side facing your nearest cell tower and as high as possible -- where the antenna can ‘see’ your cell tower.

For help locating your closest cell tower, you may utilize an app such as ‘Open Signal’ or go to www.antennasearch.com.

Please note, The coverage area that the booster provides is directly related to the strength of incoming signal received by the

outdoor antenna. Mounting the outside antenna where the signal is the strongest provides the best results. if signal is extremely

weak where the outside antenna is installed, indoor coverage will be limited. Bars are not always a reliable measure of signal.

The best way to conrm signal coverage is the ability to place and hold a call.

Installation Overview

Before installation, review the above information.

In addition to the contents listed below, you will need a ladder, drill, cable clips, and a pole or mast to mount your outside

components. A mounting pole is available separately (SC-MOUNT-JBAR), if needed. Prior to securing the location of any

booster parts, a “soft install” is recommended as adjustments may be needed to optimize performance.

Step 1. Find the outside area with the strongest signal.

Step 2. Install the outside yagi antenna and outside amp in the location identied in step 1.

Step 3. Install the inside antennas -- either Ultra Thin™ or panel antennas (x2).

Step 4. Place inside host amp and connect cables

Step 5. Connect power source and turn on.

Step 6. Test system performance and optimize conguration as needed.

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com 7

For more detailed measurements, you can take readings of your phone’s signal in decibels(dB). Decibels are measured in the

negatives and generally should fall between -40 and -130. A score closer to zero indicates a stronger signal. For example, a

signal of -120 dB indicates no service, while a score of about -50 dB means you have excellent signal.

For specic dB signal measurements, use the methods below.

• iOS - First turn off your Wi-Fi, Next, open the Phone app an dial *3001#12345#* then press the call button. This will open

the Field Test app. Once open, menu navigation varies depending on iOS version, as well as, carrier and iPhone model;

however these instructions should get you to the right place.

• iOS 14 and later: Navigate to LTE in the menu list then tap on Serving Cell Meas. The measurements that read

“rsrp0” and “rspr1” are your cellular signal strength in decibel-milliwatts.

• If you’re using an earlier version of iOS, we have more information available here: https://blog.surecall.com/enter-

eld-test-mode-on-iphone-or-android-phones/

• Android devices: Download the app “Network Signal Info” in the Google Play store.

Step 2. Install the Outside Yagi Antenna and Outside Amplier

Once you have identied the area of strongest signal, choose where you will mount your outside antenna and outside amplier

while considering the following factors:

1. The mounting area must have at least a 3 ft radius clear of obstructions, other radiating elements and metal objects such

as pipes or metal siding.

2. Both components should be mounted on a pole or pipe (not provided), at the highest possible location above the

rooine – at least 25 vertical feet above the planned location for the indoor antenna.

Note there are two main outside components -- a Yagi directional antenna and the outside amplier.

Warning: Do not collocate antennas or operate the outdoor antenna with any other antenna or signal booster.

Outside Cable

(100 ft)

Outside Yagi antenna

and mounting bracket Fusion5X Max outside amplier

and mounting bracket

➊ ➋ ➌

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com

IMPORTANT:

Take caution during installation to not aim these antenna towards the other

antenna

Aiming Directional Antennas

➊

Install the Yagi antenna

Once you have identied your install location, assemble the u-bolt,

bracket, nuts and washers onto a pole (available separately) as shown in the

illustration.

Keep the connections loose enough to allow the antenna to rotate until the

optimum direction is found.

Orient the antenna with the drip hole at the bottom.

➋

Place the Outside Amplier

Next assemble the bracket for the outside amplier the same way you did

the yagi bracket and secure in the same location within range of the antenna

cable connection.

➌

Connect the yagi cable connector to the outside amplier as shown

here.

With both components in place, connect one end of the provided 75 ft. coax

cable to the outside amplier and hand tighten the connection.

Drip Hole

Outside system assembly

U-bolt

➊

➋

➌

Nut

Washer

L-bracket

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com 9

Step 3. Install the Inside Antennas

Choose a location for the booster and inside antenna that is near a working outlet and at least 25 Ft from the outside antenna.

Consider the below factors affecting booster performance.

Signal strength at the location of the outside antenna.

Interior building materials between the inside antennas and your mobile device.

Distance between the outside antenna and inside antennas (minimum 25 ft. separation)

Ensure inside antennas point away from the outside antenna

Note: This booster should not be used near open re or ame. Storage and transportation: Store and place in non-extreme room-

temperature and dry environment.

For kits that include Inside Ultra Thin Antennas

The SC-588W wideband antenna is an omni-directional interior antenna that gathers and sends signals from all sides. Besides

the antenna itself, parts include mounting options for an install that is accessible by crawl space or one that is not. Optimally, It

should be located central to where signal is needed with minimal obstacles. The range of this antenna is dependent on three

factors:

1. Physical obstructions

2. Power generated by booster

3. Signal level received by the outdoor antenna

For Each Antenna:

If accessible by crawl space:

1. Drill a 20 mm diameter hole in the ceiling. The size should be large enough to

allow the antenna’s plastic cable base to pass through.

2. Place antenna cable through hole.

3. From crawl space, screw the xing nut onto antenna

If not accessible by crawl space, a metal bracket mount has been provided along with instructions for this mounting option.

Route Cable

1. Connect each indoor antenna to an indoor cable provided with your kit. Run

the cables along route toward the planned location of your booster.

Note: Be sure to provide enough separation from outdoor antenna (at least 25 ft. is

recommended).

RF ANTENNA

CABLE

THREADED MOUNT

CEILING

THREADED NUT

INDOOR

CABLE

SureCall, Inc | 1-888-365-6283 | [email protected] | www.surecall.com

For kits that include Inside Panel Antennas

The provided panel antennas are multi-band directional antennas with a 120˚ reach. They

should be mounted facing the area signal is needed. It is also important that they do not point

toward the outdoor antenna. Range of antenna is dependent on three factors:

1. Physical obstructions

2. Power generated by booster

3. Signal level received by the outdoor antenna

Besides the antenna itself, parts include mounting equipment for a at horizontal surface.

You can also install your interior antenna behind a wall or above a ceiling panel

provided there are not materials that could obstruct signals.

For Each Antenna:

1. Choose location for mounting antenna on vertical surface. Ideal height off

the ground or oor should be the approximate height of regular cell phone

use.

2. Using plate, mark position of desired screw placement with pencil or marker.

3. Screw mounting plate into place with the slide panel protruding towards you.

4. Slide antenna securely onto mounting plate.

Route Cable

Connect each indoor antenna to an indoor cable provided with your kit. Run the

cables along route toward the planned location of your booster.

Note: Be sure to provide enough separation from outdoor antenna (at least 25 ft.

is recommended).

RF CABLE

SC-400 FLAT SURFACE

MOUNTING PLATE

SCREWS

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