StarTech.com Thunderbolt 3 Series Manual de usuario

Manual Revision: 04/03/2019

User Manual

For the latest information and specications visit

www.startech.com/TB3DK2DHV

www.startech.com/TB3DK2DHVUE

Thunderbolt 3 Dual-4K Docking Station

Actual product may vary from photos

SKU#: TB3DK2DHV/TB3DK2DHVUE

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment o and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du

Canada.

CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and other

Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and

other protected names and/or symbols of third-party companies not related in

any way to StarTech.com. Where they occur these references are for illustrative

purposes only and do not represent an endorsement of a product or service

by StarTech.com, or an endorsement of the product(s) to which this manual

applies by the third-party company in question. Regardless of any direct

acknowledgement elsewhere in the body of this document, StarTech.com

hereby acknowledges that all trademarks, registered trademarks, service marks,

and other protected names and/or symbols contained in this manual and

related documents are the property of their respective holders.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Safety Statements

Safety Measures

• Wiring terminations should not be made with the product and/or electric

lines under power.

• Cables (including power and charging cables) should be placed and routed

to avoid creating electric, tripping or safety hazards.

Mesures de sécurité

• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit

et/ou les câbles électriques sont sous tension.

• Les câbles (y compris les câbles d’alimentation et de chargement) doivent

être placés et acheminés de façon à éviter tout risque électrique, de chute ou

de sécurité

安全対策

• 電源が入っている状態の製品または電線の終端処理を行わないでくださ

い。

• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し

を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう

にしてください。

Misure di sicurezza

• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le

linee elettriche sotto tensione.

• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati

e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o

pericoli per la sicurezza.

Säkerhetsåtgärder

• Montering av kabelavslutningar får inte göras när produkten och/eller

elledningarna är strömförda.

• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så

sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Table of Contents

Compliance Statements........................................................................1

Safety Statements..................................................................................2

Product Diagram ....................................................................................4

Front View.................................................................................................................................................... 4

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Product Diagram

Front View

1Thunderbolt 3 Host Port

Rear View

1RJ45 Port 5HDMI Port

2VGA Port 6USB-A Ports x 2

3DisplayPort Port 1 7Power Adapter Port

4DisplayPort Port 2

1234 5 7

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Product Information

Package contents

• Docking Station x 1

• Thunderbolt 3 Cable x 1

• Universal Power Adapter x 1

• Power Cords (NA/JP and ANZ for TB3DK2DPPD) (EU and UK

for TB3DK2DPPDUE) x 2

• User Manual x 1

Requirements

Requirements are subject to change. For the latest

requirements, please visit www.StarTech.com/TB3DK2DHV or

www.StarTech.com/TB3DK2DHVUE.

• Host Computer with an available Thunderbolt 3 Port

Note: The laptop’s Thunderbolt 3 port must support USB

Power Delivery in order to power and charge your laptop.

• An available AC electrical outlet.

• Two displays with cabling (VGA or DisplayPort for Display

output 1 and DisplayPort or HDMI for Display output 2).

Note: For 4K x 2K (4096 x 2160p, 3840x2160p) resolution, a

4K-capable display is required.

Operating System

• Windows® 10, 8, 8.1 or 7.

• macOS 10.14, 10.13 or 10.12.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

USB Power Delivery

This docking station supports USB Power Delivery, which means

it delivers up to 85 watts of power to the Host Computer (your

laptop’s Thunderbolt 3 port must support Power Delivery).

USB Power Delivery is a specication that allows power to be

sent over a USB-C or Thunderbolt 3 cable that supports the

specication.

Thunderbolt Operating Temperature

Due to the high performance of Thunderbolt technology,

Thunderbolt products sometimes generate more heat than

traditional hardware. Therefore, it’s normal for the docking

station to warm up when in use. It’s recommended that you

don’t place your laptop on the docking station’s surface, as

doing so will result in even higher temperatures.

These higher temperatures do not represent a safety hazard to

users or to hardware.

Installation

The docking station will automatically detect and install the

required drivers when connected to a Thunderbolt 3 port on

your Host Computer. Follow the instructions below to install the

docking station.

Powering the Docking Station

1. Select the appropriate power cord for your region and

connect it to the power adapter.

2. Connect the power adapter to an AC electrical outlet and

then to the docking station’s Power Adapter Port.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

3. Connect the provided Thunderbolt 3 Cable to a Thunderbolt

3 Port on the on the docking station and the other end to a

Thunderbolt 3 port on the Host Computer.

Connecting the Docking Station

1. Connect a USB Peripheral Device to either the USB-A Ports

or Thunderbolt 3 Port on the back of the Docking Station.

Devices may include USB peripherals, headset, microphone,

etc.

Notes: The USB-A Ports located at the back of the docking

station are standard USB 3.0 throughput ports. When the

dock is connected to a Host Computer, these ports provide a

trickle charge to a connected device.

2. Connect a CAT6/5e Cable to the RJ45 Port on the Docking

Station and the other end to a Network Device.

3. Connect a VGA Cable to the VGA Port on the Docking Station

and to a VGA port on a Display Device.

- or -

Connect a DisplayPort Cable to the DisplayPort Port on

the Docking Station and to a DisplayPort port on a Display

Device.

4. For a second display, connect a DisplayPort Cable to the

DisplayPort Port on the Docking Station and the other end

to a Display Device.

- or -

Connect an HDMI Cable to the HDMI Port on the Docking

Station and the other end to a Display Device.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Notes: Video output capabilities are dependent on the video

card and hardware specications of your connected Host

Computer.

Driver installation

When the docking station is powered and you connect it to

your laptop, the required drivers are installed automatically.

You may see a pop-up message requesting permission to allow

the docking station to connect to your computer. If a pop-up

message appears, do the following:

1. Click on the pop-up message.

2. Click on Always Connect.

3. Click on the OK button.

4. Follow any other on-screen instructions to complete the

installation.

Display Conguration

Use your operating system video settings to adjust display

settings for each of your monitors.

Note: The Host Computer must support dual external dis-

plays through its Thunderbolt 3 port.

Connecting an Active Adapter

You can also connect a display adapter to the Docking Station’s

DisplayPort Port to connect a dierent type of Monitor.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Note: The DisplayPort Port does not support Multimode

DisplayPort.

Type of

Display

Adapter (sold separately)

HDMI DisplayPort to HDMI 4K Audio / Video Converter

(DP2HD4KS)

DVI DisplayPort to DVI Adapter (DP2DVIS)

VGA DisplayPort to VGA Adapter (DP2VGA2)

Visit www.StarTech.com for a range of active DisplayPort video

adapters and cables.

Supported video resolutions

Thunderbolt technology supports both video and data

throughput. However, it prioritizes video bandwidth to help

ensure seamless display performance. The performance of the

remaining docking station functions depends entirely on the

display conguration you used.

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