StarTech.com DKWG30DPHPD Manual de usuario

Manual Revision: 11/24/2016

For the latest information, technical specications, and support for

this product, please visit www.StarTech.com.

FR: Guide de l’utilisateur - fr.startech.com

DE: Bedienungsanleitung - de.startech.com

ES: Guía del usuario - es.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

IT: Guida per l’uso - it.startech.com

DKWG30DPHPD

DKWG30DPHPDU

Wireless (WiGig) or USB-C Dual-Monitor Docking

Station for Laptops - Power Delivery

*actual product may vary from photos

Instruction manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

Changes or modications not expressly approved by StarTech.com could void the user’s

authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CAN ICES-3 (B)/NMB-3(B)

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

(1) This device may not cause interference, and

(2) This device must accept any interference, including interference that may cause undesired

operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio

exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes:

(1) l’appareil ne doit pas produire de brouillage, et

(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le

brouillage est susceptible d’en compromettre le fonctionnement.

Instruction manual

IC Radiation Exposure Statement:

This equipment complies with IC RSS-102 radiation exposure limit set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20 cm

between the radiator and your body.

Déclaration d’exposition à la radiation:

Cet équipement respecte les limites d’exposition aux rayonnements IC dénies pour un

environnement non contrôlé. Cet équipement doit être installé et mis en marche à une distance

minimale de 20 cm qui sépare l’élément rayonnant de votre corps.L’émetteur ne doit ni être utilisé

avec une autre antenne ou un autre émetteur ni se trouver à leur proximité.

Contains FCC ID: PD913100NG

Contains IC: 1000M-13100NG

EU - Declaration of Conformity

StarTech.com declares that the Wireless (WiGig) or USB-C Dual-Monitor Docking Station for

Laptops - Power Delivery (DKWG30DPHPD & DKWG30DPHPDU) complies with the essential

requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of

conformity is available on request.

StarTech.com Ltd.

45 Artisans Crescent

London, Ontario N5V 5E9

Canada

Tel: 1-800-265-1844

Fax: (519) 455-9425

Instruction manual

Table of Contents

Introduction............................................................................................1

Product diagram........................................................................................................................................ 1

Package contents...................................................................................................................................... 2

Requirements ............................................................................................................................................. 2

About the LED indicators......................................................................3

About the buttons..................................................................................3

About USB 3.0 and USB 3.1 Gen 1 .......................................................4

About USB Power Delivery 2.0 .............................................................4

About USB-C ..........................................................................................4

About the dock’s USB-C port................................................................4

Attach the dock to the stand................................................................5

Install the dock through WiGig (wireless) ..........................................5

Power the dock .......................................................................................................................................... 5

Connect the dock...................................................................................................................................... 5

Run the Intel® Wireless Dock Manager software ........................................................................... 6

Install the drivers and connect your peripherals........................................................................... 6

Install the dock through USB-C (wired)..............................................7

Connect the dock...................................................................................................................................... 7

Install the drivers....................................................................................................................................... 7

Charge a device ......................................................................................7

Congure a display device....................................................................8

Instruction manual

Supported video resolutions ...............................................................8

Technical support...................................................................................9

Warranty information............................................................................9

Instruction manual

Introduction

This laptop docking station lets you create a full-sized workstation using either wireless

(WiGig®) docking technology or the included USB-C™ cable. When connected through

USB Type-C™ (5Gbps) you can easily power and charge your laptop directly through its

USB-C port or Thunderbolt™ 3 port.

Product diagram

Front view

Rear view

Power button

USB 3.0 fast-charge

and sync port

Recovery button

Gigabit RJ45 port

3.5 mm headset port

(4 position)

HDMI port (video 2)

DC power input port

Power LED

Status LED

Connect and

disconnect

button

Stand

USB 3.0 port

USB 2.0 ports

DisplayPort port

(video 1)

USB-C host port

Instruction manual

Package contents

• 1 x laptop dock

• 1 x stand

• 1 x USB-C cable

• 1 x universal power adapter

• 2 x power cords (NA/JP, ANZ for DKWG30DPHPD) (EU, UK for DKWG30DPHPDU)

• 1 x instruction manual

Requirements

• An available AC electrical outlet

• HDMI® and DisplayPort equipped display(s) with cable(s) as needed (for additional

external display)

• A 4K-capable display is required to achieve 3840 x 2160p resolution (4K is also

known as 4K x 2K)

• A DisplayPort 1.2 (or better) equipped video card is required to support 4K

resolution

• Windows® 10

Requirements to connect through WiGig

• A WiGig (IEEE 802.11ad) equipped host laptop

Requirements to connect through USB-C

• A USB-C equipped host laptop (the host USB-C port must support USB Power

Delivery 2.0 in order to power and charge your laptop, it must also support DP alt

mode to enable video output)

Notes

• The dock can connect to a host laptop’s USB-C port even if it doesn’t support USB

Power Delivery 2.0 and DP alt mode. However, without support for these two

protocols, the dock will not pass power through to your host laptop or support

video output.

• Video output capabilities are dependent on the video card and hardware

specications of the host laptop it’s connected to. Certain video cards have limited

video support, and some monitors will also limit the available resolution.

• The dock’s DisplayPort port only supports active DisplayPort video adapters.

Requirements are subject to change. For the latest requirements, please visit www.

StarTech.com/DKWG30DPHPD or www.StarTech.com/DKWG30DPHPDU.

Instruction manual

About the LED indicators

LED Behavior

Power Blue: The dock is powered and turned on

Not illuminated: The dock isn’t powered and is turned o

Status Amber: A WiGig connection is being set up

Green: A device is connected (your host laptop)

O: No device is connected

Blinking green: The rmware is being updated

About the buttons

Button Action

Power Press to power the dock on or o

Connect

Short press (less than two seconds):

• Connects to the host laptop during the initial setup

• Wakes up the dock and laptop when in sleep mode

(the dock goes to sleep when the laptop does)

• Puts the laptop to sleep when connected

Long press (more than two seconds):

• Disconnects the dock from the host laptop

Recovery

Press and hold for ten seconds:

• Restores the dock to the default settings

Press during power up:

• Restores the rmware to the default original

version

Instruction Manual

About USB 3.0 and USB 3.1 Gen 1

USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard oers speeds up

to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com website for

DKWG30DPHPD or DKWG30DPHPDU refers to the 5Gbps USB 3.1 Gen 1 standard.

About USB Power Delivery 2.0

USB Power Delivery 2.0 is a specication that allows power (up to 100 watts) to be sent

over a USB-C or Thunderbolt 3 cable that supports the specication.

The dock supports USB Power Delivery 2.0, delivering up to 60 watts of power through

the USB-C or Thunderbolt 3 port on your laptop.

Note: USB Power Delivery is only supported when connected to a host laptop through

USB-C. USB Power Delivery is not supported when connected through WiGig.

About USB-C

Not all USB-C ports support the full functionality of the USB Type-C standard. Some

ports might only provide data transfers, and might not support video (DP alt mode) or

USB Power Delivery 2.0.

To ensure that this dock powers and charges your laptop, check to conrm that your

host laptop supports USB Power Delivery 2.0.

To ensure this dock provides video output, check to conrm that your host laptop

supports DP alt mode. DP alt mode is a specication that allows a DisplayPort video

signal to transfer over USB-C. It enables the use of the USB-C interface for DisplayPort

signals.

Thunderbolt 3 technology also uses the USB-C connector, so you can connect the dock

to a Thunderbolt 3 port. The dock will connect to the Thunderbolt 3 port at the USB

speed of 5Gbps.

About the dock’s USB-C port

The dock features a rear-panel USB-C port. This port can only be used for connecting

to your host laptop. The port supports data throughput (up to 5Gbps), DP alt mode

(video over USB-C), and USB Power Delivery 2.0 (maximum 60 watts).

When connected through WiGig, this port cannot be used for data, power, charging, or

video throughput.

Note: Do not connect anything to the USB-C port while in WiGig mode.

Instruction manual

Attach the dock to the stand

To attach the dock to the provided stand, do the following:

1. Place the stand ush on a desk so that the rubber feet on the bottom of the stand

are resting on the desk’s surface.

2. Place the bottom of the dock into the stand’s opening and gently push downward

until you feel resistance and the dock will no longer move down any further.

Note: It is highly recommended that the dock be attached to the provided stand to

ensure optimal WiGig signal transmissions.

Install the dock through WiGig (wireless)

If you have a WiGig equipped host laptop with a supported WiGig card, you can

wirelessly connect the dock to your laptop.

When coupled with a WiGig equipped laptop, this dock can wirelessly connect to your

host laptop, eliminating the need for a traditional host connection cable such as a USB

3.0 or a USB-C cable.

The WiGig signal range is typically about two to four feet, which allows you to deploy

the dock at your desk, near your host laptop. After the initial pairing, you can dock and

undock as needed, by simply travelling in and out of the dock’s wireless range.

Notes:

• When connected to your host laptop through WiGig the dock only supports

2-channel audio (5 and 7-channel audio is not supported).

• HDCP content is not supported when connected in WiGig mode.

Power the dock

1. Select the appropriate power cord for your region and connect it to the power

adapter.

2. Connect the power adapter to an AC electrical outlet and to the dock’s DC power

input port.

3. Press the dock’s Power button.

Connect the dock

Connect your external display(s) to the dock’s video port(s) (for example, one

DisplayPort display and one HDMI display). On one of the displays, a dock ID will be

shown (for example, Dock_1449). If both displays are connected, a dock ID will be

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