Sierra Wireless AirCard 402 Manual de usuario

AirCard 402 Modem with

User Guide (Windows)

2131145

Rev 1.0

AirCard 402 Modem - User Guide

22131145

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormalmannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.SierraWireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodem:

•Inareaswhereblastingisinprogress

•Whereexplosiveatmospheresmaybepresent

•Nearmedicalequipment

•Nearlifesupportequipment,oranyequipmentthatmay

besusceptibletoanyformofradiointerference.Insuch

areas,theSierraWirelessmodemMUSTBEPOWERED

OFF.TheSierraWirelessmodemcantransmitsignalsthat

couldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWEREDOFF.When

operating,theSierraWirelessmodemcantransmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.Insomestatesandprovinces,operatingsuch

communicationsdeviceswhileincontrolofavehicleisan

offence.

Preface

Document 2131145. Rev 1.0 May.09 3

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878, 7,053,843 7,106,569 7,145,267

7,200,512 7,287,162 7,295,171 D442,170 D459,303

D559,256 D560,911

andotherpatentspending.

Thisproductincludestechnologylicensedfrom

QUALCOMM®3G.

ManufacturedorsoldbySierraWirelessInc.oritsLicensees

underoneormorepatentslicensedfromInterDigitalGroup.

AirCard 402 Modem - User Guide

42131145

Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.WatcherisatrademarkofSierra

Wireless,registeredintheEuropeanCommunity.

SierraWireless,theSierraWirelesslogo,TRU‐Install,

TRU‐Locate,andtheredwavedesignaretrademarksofSierra

Wireless.

Windows®isaregisteredtrademarkofMicrosoftCorporation.

PCCardandExpressCardaretrademarksofPCMCIA.

QUALCOMM®isaregisteredtrademarkofQUALCOMM

Incorporated.gpsOneisatrademarkofQUALCOMM

Incorporated.

InstallShield®isaregisteredtrademarkofMacrovisionCorpo‐

rationintheUnitedStatesofAmericaand/orothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Contact

Information

Additional

information and

updates

Forup‐to‐dateproductdescriptions,documentation,appli‐

cationnotes,firmwareupgrades,troubleshootingtips,and

pressreleases,visitwww.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Document 2131145. Rev 1.0 May.09 5

Table of Contents

Introducing the AirCard 402 modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Watcher auto-update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Additional features of the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The ExpressCard/PC Card modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The modem drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . . . 11

CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Care and maintenance of your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

The AirCard 402 software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the modem and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Removing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Attaching an external antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

AirCard 402 Modem - User Guide

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Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

GPS Monitor window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 34

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Important safety/compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 39

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Document 2131145. Rev 1.0 May.09 7

1: Introducing the AirCard 402

modem

•Welcome

•Feature summary

•Package contents

•System components

•Care and maintenance

of your modem Note: This document applies to you, only if your wireless card is the

AirCard 402 modem from Sierra Wireless.

Welcome

TheSierraWirelessAirCard 402modemisadual‐band

wirelessExpressCard/PC CardmodemforcellularandPCS

networks,andtheGPSfrequencyband.Themodemenhances

thefunctionalityofyourmobilecomputingdevicebyadding

2‐waymessagingandhigh‐speedmobiledatainextended

areas,comparedtowirelesslocalareanetworks.

Thismodemallowsyoutodothefollowing(subjecttofeature

availability),withoutusingawirelinephoneornetwork:

•ConnecttotheInternet,VPNandcorporatenetworks

•Sendandreceivelargee‐mailmessages

•SendandreceiveSMSmessages

•Uselocation‐basedservices

•Conductvideo‐conferencing

•Accessstreaming,real‐timemedia

•Playgamesonline

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

AirCard 402 Modem - User Guide

82131145

Feature summary

Note: For step-by-step instruc-

tions to access features of the

modem, consult the online help

available with the Watcher®

software (page 32).

TheExpressCard/PC Cardisdesignedtoprovideawiderange

ofcapabilitiesusingCDMAnetworktechnology.Implemen‐

tationofthesefeaturesdependsontheparticularservice

providerandaccountfeaturesyouhavechosen.

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynotbeavailablewithyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

Wireless modem

Onceinstalledandconfigured,themodemcanconnecttothe

CDMAnetworkautomatically.Youjustinsertthemodem,

allowWatchertoautolaunchandauthenticateyouraccounton

thenetwork,thenlaunchyourInternetbrowser(whichyou

canalsoconfigureinWatchertolaunchautomatically)—you’re

online!

Alternatively,youcanmakeahigh‐speeddataconnection

withoutrunningWatcher—simplybylaunchingwhatever

applicationyouwanttouse(suchasyourwebbrowseror

e‐mailapplication).Fordetails,seetheonlinehelptopic

“Autoconnectbehaviour”.

Themodemalsoallowsyoutodialupamodem(suchasa

corporateserver).

TRU-Install

TRU‐Install™isaSierraWirelessfeaturethatinstallsthe

necessarysoftwareanddriversthefirsttimeyouinsertthe

modemintoyourcomputer.AninstallationCDisnot

required.

TRU-Locate

WithTRU‐Locate™,youcanuselocation‐basedservices(GPS)

toquery,forexample,thenetworkforinformationonpointsof

interest(POI)thatarenearyourcurrentlocation,ordisplay

drivinginstructions.

Note: TRU-Locate is subject to feature availability.

Introducing the AirCard 402 modem

Document 2131145. Rev 1.0 May.09 9

YourmodemrequiresanunobstructedviewofGPSsatellites

(inthesky),and,likeanyotherGPSdevice,mightnotperform

wellwithinforestedareasorneartallbuildings.

Dependingonyouraccount,youmaybechargedforeach

positionfixorafteryouhaveperformedacertainnumberof

fixes.Fordetails,contactyourserviceprovider.

Dependingonthemechanismthatthenetworkandyour

modemusetoobtainlocationinformation,GPSmaynotbe

supported:

•IfNetworkModeissetto“EVDOOnly”

•Ifyouʹreroaming

•Ifyoudonothavenetworkcoverage

•Duetootherreasons.

Ifyou’rehavingproblemsusingGPS,contactyourservice

provider.

CDMA 3G services

Themodemoperatesoveratypeofwirelessnetworkcalled

CDMA (CodeDivisionMultipleAccess).

CDMA 3Gtechnologyprovidesavarietyofconnectivity

features,dependingonyourserviceproviderandaccount:

•1x‐EVDORev.AsupportsInternetconnectionswithdata

ratesupto3.1 Mbps(downlinkfromthenetwork)and

1.8 Mbps(uplinktothenetwork).Averagedataratesare

450‐800 Kbps(downlinkfromthenetwork)and

300‐400 Kbps(uplinktothenetwork).Actualspeed

dependsonthenetworkconditions.

•1x‐EVDORev.0supportsInternetconnectionswithdata

ratesupto2.4 Mbps(downlinkfromthenetwork)and

153 Kbps(uplinktothenetwork).Averagedataratesare

400‐700 Kbps(downlinkfromthenetwork)and

40‐80 Kbps(uplinktothenetwork).Actualspeeddepends

onthenetworkconditions.

•1XsupportsInternetconnectionswithdataratesupto

153 Kbps.Actualspeeddependsonthenetworkcondi‐

tions.

Oncetheconnectionisestablished,youcanopenyourbrowser

andconnecttoanywebsitethatisaccessiblethroughthe

Internet,oraccessotherInternetservices(suchase‐mail).

Theconnectionis“active”whendatatransmissionis

occurring.Ifdatatransmissionstopsforaperiodoftime

(determinedbythenetwork),theconnectionbecomes

dormant.

AirCard 402 Modem - User Guide

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•Circuitswitched(dial‐up)data,usingtheearlierCDMA

IS‐95specification,supportsdataconnectionstoanydial‐

inserviceatratesupto14.4 Kbps.

•QNC (QuickNetConnect)providesasimplifiedwayto

dialintoanInternetconnection(usingcircuitswitched

data)where3G(1xEV‐DOor1X)high‐speedpacket

serviceisnotavailable.

•SMS (ShortMessageService)allowsyoutosendand

receiveshorttextmessagesusingthemodem.

Watcher auto-update

Theauto‐updatefeaturekeepsyourfirmware,driversand

Watchersoftwareup‐to‐date.Youcansetyourownprefer‐

encesforwhenupdatesaredownloaded.

Toconfiguretheauto‐updatefeature:

1. InWatcher,clicktheMenubuttonandselectOptions.

2. IntheUserOptionswindow,selecttheCheck for updates

field.

3. Fromthedrop‐downlist,selecthowoftenWatchershould

checkforupdates.

4. ClickOK.

Additional features of the modem

BeyondthefeaturesoftheCDMAnetwork,themodem

providesadditionalsoftwarefeatures:

•PINsecuritycodetoprotectyourmodemandaccount

fromunauthorizeduse.

•AwizardtoassistwithactivatingyourCDMAaccount.

•SoundoptionstocustomizeringtonesforSMSmessages.

•ACallLogtotrackoutgoingcallsanddeterminethe

amountofdatatransferred.

Package contents

Yourpackagecontainsthefollowingitems:

•AirCard 402modem

•QuickStartGuide

Toinstallthemodemdriversandsoftware,youdonotneedan

installationCD.YourmodemusestheSierraWireless

TRU‐Installfeature.Thedriversandsoftwareareinstalled

Otros manuales para AirCard 402

Tabla de contenidos

Otros manuales de Módem de Sierra Wireless

Sierra Wireless

Sierra Wireless WISMO228 Manual de usuario

Sierra Wireless

Sierra Wireless Sprint AirCard 580 Manual de usuario

Sierra Wireless

Sierra Wireless UMTS Manual de instalación

Sierra Wireless

Sierra Wireless AirCard 580 WAN Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 330U Manual de usuario

Sierra Wireless

Sierra Wireless RavenXTV Manual de usuario

Sierra Wireless

Sierra Wireless MP 700 Series Manual de instalación

Sierra Wireless

Sierra Wireless AirLink GL8200 Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 580 Manual de usuario

Sierra Wireless

Sierra Wireless O2 Manual de usuario

Sierra Wireless

Sierra Wireless AIRPRIME WISMO218 Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 326U Manual de usuario

Sierra Wireless

Sierra Wireless Sprint 598U Manual de usuario

Sierra Wireless

Sierra Wireless AIRCARD 595U Manual de usuario

Sierra Wireless

Sierra Wireless V4221-AA - Raven X EV-DO Revision A Manual de usuario

Sierra Wireless

Sierra Wireless USB 598 Manual de usuario

Sierra Wireless

Sierra Wireless compass series Manual de usuario

Sierra Wireless

Sierra Wireless MP 875 Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 595 Manual de usuario

Sierra Wireless

Sierra Wireless Airlink Raven X Manual de usuario

Sierra Wireless

Sierra Wireless AirLink GX400 Manual de usuario

Sierra Wireless

Sierra Wireless AirPrime AR7582 Guía de configuración rápida

Sierra Wireless

Sierra Wireless GL6100 Manual de usuario

Sierra Wireless

Sierra Wireless USB 598 Manual de usuario

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Zte WiMAX Manual de usuario

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Intelimax MA-2060 Manual de usuario

SMC Networks

SMC Networks D3CM1604V Manual de uso y cuidado

Telstra

Telstra Wi-Fi 4G Advanced Pro X Manual de usuario

Thrane&Thrane

Thrane&Thrane imarsat EXPLORER 300 Manual de usuario

Samsung

Samsung AceLink SAM-335A Manual de usuario

Enfora

Enfora Enabler-G Guía de configuración rápida

iRZ

iRZ ATM2-232 Manual de usuario

Zhone

Zhone 6310 Manual de usuario

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Paradyne Hotwire 7976 Manual de usuario

US Robotics

US Robotics 3453C Manual de usuario

MaxTech

MaxTech Plug & Play Internal Voice/FAX/Data/SVD... Manual de usuario

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Zte MF823 Manual de usuario

Four-Faith

Four-Faith F1403 Manual de usuario

Gemtek

Gemtek WiMAX WIXFBR-103 Manual de usuario

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