Sierra Wireless AirCard 250U Manual de usuario

AirCard 250U Modem

User Guide (Windows)

2131331

Rev 1.0

Preface

Rev 1.0 May.10 3

Important

Notice Due to the nature of wireless communications, transmission and reception of data

can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be

totally lost. Although significant delays or losses of data are rare when wireless

devices such as the Sierra Wireless modem are used in a normal manner with a

well-constructed network, the Sierra Wireless modem should not be used in

situations where failure to transmit or receive data could result in damage of any

kind to the user or any other party, including but not limited to personal injury,

death, or loss of property. Sierra Wireless accepts no responsibility for damages

of any kind resulting from delays or errors in data transmitted or received using

the Sierra Wireless modem, or for failure of the Sierra Wireless modem to

transmit or receive such data.

Safety and

Hazards Do not operate the Sierra Wireless modem in areas where blasting is in progress,

where explosive atmospheres may be present, near medical equipment, near life

support equipment, or any equipment which may be susceptible to any form of

radio interference. In such areas, the Sierra Wireless modem MUST BE

POWERED OFF. The Sierra Wireless modem can transmit signals that could

interfere with this equipment.

Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is

on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE

POWERED OFF. When operating, the Sierra Wireless modem can transmit

signals that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the

ground and the door is open. Sierra Wireless modems may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless

modem while in control of a vehicle. Doing so will detract from the driver or

operator's control and operation of that vehicle. In some states and provinces,

operating such communications devices while in control of a vehicle is an offence.

Limitation of

Liability The information in this manual is subject to change without notice and does not

represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND

ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL

DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,

PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,

LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE

ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS

PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE

FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its

affiliates aggregate liability arising under or in connection with the Sierra Wireless

product, regardless of the number of events, occurrences, or claims giving rise to

liability, be in excess of the price paid by the purchaser for the Sierra Wireless

product.

AirCard 250U Modem - User Guide

42131331

Patents Portions of this product may be covered by some or all of the following US

patents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815 6,169,884

6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204 6,561,851 6,643,501

6,653,979 6,697,030 6,785,830 6,845,249 6,847,830 6,876,697 6,879,585 6,886,049

6,968,171 6,985,757 7,023,878 7,053,843 7,106,569 7,145,267 7,200,512 7,295,171

7, 287,162 D442,170 D459,303 D599,256 D560,911

and other patents pending.

This product includes technology licensed from QUALCOMM®3G.

Manufactured or sold by Sierra Wireless or its licensees under one or more

patents licensed from InterDigital Group.

Trademarks AirCard®and Watcher® are registered trademarks of Sierra Wireless. Sierra

Wireless, AirPrime, AirLink, AirVantage, TRU-Locateand the Sierra

Wireless logo are trademarks of Sierra Wireless.

Windows®and Windows Vista®are registered trademarks of Microsoft

Corporation.

Macintosh and Mac OS are registered trademarks of Apple Inc., registered in the

U.S. and other countries.

QUALCOMM®is a registered trademark of QUALCOMM Incorporated. Used

under license.

Other trademarks are the property of their respective owners.

Contact

Information

Consult our website for up-to-date product descriptions, documentation,

application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Preface

Rev 1.0 May.10 5

Revision

History Revision

number Release date Changes

1.0 2010 Initial release

AirCard 250U Modem - User Guide

62131331

Rev 1.0 May.10 7

Contents

Introducing the AirCard 250U modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Feature summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Watcher auto-update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Additional features of the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

System components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

The USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

The modem drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . .13

CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Care and maintenance of your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

The AirCard 250U software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the modem and software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Removing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Account configuration procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Manual activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

AirCard 250U Modem - User Guide

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Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Starting and closing Watcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Interpreting icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

GPS Monitor window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . 32

Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Important safety/compliance information. . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Rev 1.0 May.10 9

1: Introducing the AirCard 250U modem

•Welcome

•Feature summary

•Package contents

•System

components

•Care and

maintenance of

your modem

Note: This document applies to you, only if your wireless device is the

AirCard 250U modem from Sierra Wireless.

Welcome

The Sierra Wireless AirCard 250U modem is a wireless USB modem

for cellular and PCS networks, and the GPS frequency band. The

modem enhances the functionality of your mobile computing device

by adding 2-way messaging and high-speed mobile data in extended

areas, compared to wireless local area networks.

This modem allows you to do the following (subject to feature

availability), without using a wireline phone or network:

•Connect to the Internet, VPN and corporate networks

•Send and receive large e-mail messages

•Send and receive SMS messages

•Use location-based services

•Conduct video-conferencing

•Access streaming, real-time media

•Play games online

Note: You can view this guide online or print it to keep on hand. If you're

viewing it online, simply click a topic in the Table of Contents, or a page

number in the Index, or any page reference or section reference. (Most text

that is blue is a clickable link.) The PDF automatically displays the appro-

priate page.

Feature summary

Note: For step-by-step

instructions to access

features of the modem,

consult the online help

available with the

Watcher®software

(page 28).

The USB modem is designed to provide a wide range of capabilities

using CDMA and WiMAX network technology. Implementation of

these features depends on the particular service provider and

account features you have chosen.

AirCard 250U Modem - User Guide

10 2131331

Some features described in this manual may not be supported by your service

provider or may not be available with your network account. For details of the

services and accounts available, contact your service provider.

Wireless modem

Once installed and configured, the modem can connect to the CDMA network or

WiMAX network automatically. You just insert the modem, allow Watcher to

autolaunch and authenticate your account on the network, then launch your

Internet browser (which you can also configure in Watcher to launch

automatically)—you’re online!

Alternatively, you can make a high-speed data connection without running

Watcher—simply by launching whatever application you want to use (such as

your web browser or e-mail application). For details, see the online help topic

“Autoconnect behaviour”.

The modem also allows you to dial up a modem (such as a corporate server).

TRU-Install

TRU-Install™ is a Sierra Wireless feature that installs the necessary software and

drivers the first time you insert the modem into your computer. An installation CD

is not required.

TRU-Locate

With TRU-Locate™, you can use location-based services (GPS) to query, for

example, the network for information on points of interest (POI) that are near your

current location, or display driving instructions.

Note: TRU-Locate is subject to feature availability.

Your modem requires an unobstructed view of GPS satellites (in the sky), and,

like any other GPS device, might not perform well within forested areas or near

tall buildings.

Depending on your account, you may be charged for each position fix or after you

have performed a certain number of fixes. For details, contact your service

provider.

Depending on the mechanism that the network and your modem use to obtain

location information, GPS may not be supported:

•If Network Mode is set to “EVDO Only”

•If you're roaming

•If you do not have network coverage

•Due to other reasons.

If you’re having problems using GPS, contact your service provider.

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