Pitney Bowes J640 Manual de servicio
8Pitney Bowes
Shipping and Weighing Systems
Model J640 /J641
Pro-MarkPrinter
Operator's Handbook
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SV60253 Rev. D 11/96 @1995Pitney Bowes, Inc. All Rights Reserved.
Each product and program carries a respective written
warranty, the only warranty on which the customer can rely.
Pitney Bowes reserves the right to make changes in the
product and the programs and their availability at any time and
without notice. Although Pitney Bowes has made every effort
to provide complete and accurate information in this manual,
Pitney Bowes shall not be liable for any omissions or
inaccuracies. Any update will be incorporated in a later edition
of this manual.
WARNING
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CANADIAN D.C.C. WARNING
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le present appareil numerique n'emet pas de bruits radioelectriques
depassant les limites applicables aux appareils numeriques de la classe
A prescrites dans Ie Reglement sur Ie brouillage radioelectrique edicte
par Ie ministere des Communications du Canada.
Trademarks
J640isa trademarkof PitneyBowes,Inc.
Preface
This manual contains information about the printer’s
✦features and functions
✦general operation
✦procedures for maintenance and troubleshooting.
You can also obtain an optional programmer’s manual (Pitney
Bowes form number SV60255).
i
Terms to Know –––––––––––––––––––––––––––––––––––––––––––––
continuous mode Print mode in which a format and data with a
specific quantity are sent to the printer to be
printed in one continuous strip.
download (send) Transmission of data from the host to your
printer.
format Data stream that contains the specific label
design for printing data.
host Pitney Bowes device that the printer is
connected to.
label data Data stream that contains the actual data
printed on a label.
non-peel mode Feed mode in which the printer prints and
dispenses labels without peeling them from the
backing paper.
on-demand mode Print mode in which the printer prints and
dispenses one label at a time.
peel mode Feed mode in which the printer prints and
dispenses one peeled label at a time.
online Direct communication between a computer and
the printer.
System
Administrator Individual responsible for creating and
downloading data streams.
trigger Button used to feed and print labels, clear
errors, and print a test label.
J640 Operator’s Handbook
ii
Table of Contents
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Connecting the Communications Cable . . . . . . . . . . . . . . . 1–3
Communication Values . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Loading Ribbon and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Reloading a Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . 2–4
Loading Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Loading for Peel Mode . . . . . . . . . . . . . . . . . . . . . . 2–7
Loading for Non-Peel Mode . . . . . . . . . . . . . . . . . .2–11
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Printing in On-Demand Mode . . . . . . . . . . . . . . . . . . . . . . . 3–1
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . 3–2
Printing in Continuous Mode . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Using the Tear Bar . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Interrupting a Print Job . . . . . . . . . . . . . . . . . . . . . . 3–4
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Clearing Label Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
iii
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
Label Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
Ordering Service and Supplies . . . . . . . . . . . . . . . . . . . . . . 6–2
J640 Operator’s Handbook
iv
Chapter 1. Installation
This printer is a tabletop, online-only unit used to print labels.
A Pitney Bowes service representative should have installed
the printer for you, but the following information is provided for
reference.
Power Supply ––––––––––––––––––––––––––––––––––––––––––––––
The printer is shipped with an internal power supply that is
universal for all input power sources.
✦Voltage range: 90–260v
✦Frequency range: 50–60Hz
1-1
Connecting the Power Cord ––––––––––––––––––––––––––––––––––
Before you plug or unplug the power cord, turn the printer off.
To connect the power cord:
1. Turn the printer off. (I) indicates on and (O) indicates off.
2. Turn the printer as shown.
3. Insert the power cord into the socket as shown below.
4. Plug the other end of the power cord into a grounded
electrical outlet of the correct voltage.
WARNING: The power supply cord is intended to serve as the
disconnect device. The socket-outlet shall be
near the equipment and shall be easily accessible.
Power Cord
Socket
On/Off
Switch
J640 Operator’s Handbook
1-2
Connecting the Communications Cable ––––––––––––––––––––––––
Before receiving data, you must connect the communications
cable to the host and to the printer. Connect the
communications cable to your communications port as shown
below.
Communications
Port
Communications
Cable
Chapter 1. Installation
1-3
Communication Values –––––––––––––––––––––––––––––––––––––
In order for your printer to communicate with your host, you
must make sure the communication values are set to the same
values. Here are the default values with which the printer is
shipped:
These are not field-changeable in the printer.
✦Baud: 9600
✦Word Length: 8-bit data frame
✦Stop Bits: 1-stop bit
✦Parity: none
✦Flow Control: DTR
If you have any questions regarding your printer, contact our
National Diagnostic Center at 1-800-537-2488.
J640 Operator’s Handbook
1-4
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