Pitney Bowes J640 Manual de servicio

8Pitney Bowes

Shipping and Weighing Systems

Model J640 /J641

Pro-MarkPrinter

Operator's Handbook

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Each product and program carries a respective written

warranty, the only warranty on which the customer can rely.

Pitney Bowes reserves the right to make changes in the

product and the programs and their availability at any time and

without notice. Although Pitney Bowes has made every effort

to provide complete and accurate information in this manual,

Pitney Bowes shall not be liable for any omissions or

inaccuracies. Any update will be incorporated in a later edition

of this manual.

WARNING

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is

likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense.

CANADIAN D.C.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise

emissions from digital apparatus set out in the Radio Interference

Regulations of the Canadian Department of Communications.

Le present appareil numerique n'emet pas de bruits radioelectriques

depassant les limites applicables aux appareils numeriques de la classe

A prescrites dans Ie Reglement sur Ie brouillage radioelectrique edicte

par Ie ministere des Communications du Canada.

Trademarks

J640isa trademarkof PitneyBowes,Inc.

Preface

This manual contains information about the printer’s

✦features and functions

✦general operation

✦procedures for maintenance and troubleshooting.

You can also obtain an optional programmer’s manual (Pitney

Bowes form number SV60255).

Terms to Know –––––––––––––––––––––––––––––––––––––––––––––

continuous mode Print mode in which a format and data with a

specific quantity are sent to the printer to be

printed in one continuous strip.

download (send) Transmission of data from the host to your

printer.

format Data stream that contains the specific label

design for printing data.

host Pitney Bowes device that the printer is

connected to.

label data Data stream that contains the actual data

printed on a label.

non-peel mode Feed mode in which the printer prints and

dispenses labels without peeling them from the

backing paper.

on-demand mode Print mode in which the printer prints and

dispenses one label at a time.

peel mode Feed mode in which the printer prints and

dispenses one peeled label at a time.

online Direct communication between a computer and

the printer.

System

Administrator Individual responsible for creating and

downloading data streams.

trigger Button used to feed and print labels, clear

errors, and print a test label.

J640 Operator’s Handbook

Table of Contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Connecting the Communications Cable . . . . . . . . . . . . . . . 1–3

Communication Values . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Loading Ribbon and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Reloading a Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . 2–4

Loading Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Loading for Peel Mode . . . . . . . . . . . . . . . . . . . . . . 2–7

Loading for Non-Peel Mode . . . . . . . . . . . . . . . . . .2–11

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Printing in On-Demand Mode . . . . . . . . . . . . . . . . . . . . . . . 3–1

Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . 3–2

Printing in Continuous Mode . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Using the Tear Bar . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Interrupting a Print Job . . . . . . . . . . . . . . . . . . . . . . 3–4

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Clearing Label Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

iii

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

Label Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

Ordering Service and Supplies . . . . . . . . . . . . . . . . . . . . . . 6–2

J640 Operator’s Handbook

Chapter 1. Installation

This printer is a tabletop, online-only unit used to print labels.

A Pitney Bowes service representative should have installed

the printer for you, but the following information is provided for

reference.

Power Supply ––––––––––––––––––––––––––––––––––––––––––––––

The printer is shipped with an internal power supply that is

universal for all input power sources.

✦Voltage range: 90–260v

✦Frequency range: 50–60Hz

1-1

Connecting the Power Cord ––––––––––––––––––––––––––––––––––

Before you plug or unplug the power cord, turn the printer off.

To connect the power cord:

1. Turn the printer off. (I) indicates on and (O) indicates off.

2. Turn the printer as shown.

3. Insert the power cord into the socket as shown below.

4. Plug the other end of the power cord into a grounded

electrical outlet of the correct voltage.

WARNING: The power supply cord is intended to serve as the

disconnect device. The socket-outlet shall be

near the equipment and shall be easily accessible.

Power Cord

Socket

On/Off

Switch

J640 Operator’s Handbook

1-2

Connecting the Communications Cable ––––––––––––––––––––––––

Before receiving data, you must connect the communications

cable to the host and to the printer. Connect the

communications cable to your communications port as shown

below.

Communications

Port

Communications

Cable

Chapter 1. Installation

1-3

Communication Values –––––––––––––––––––––––––––––––––––––

In order for your printer to communicate with your host, you

must make sure the communication values are set to the same

values. Here are the default values with which the printer is

shipped:

These are not field-changeable in the printer.

✦Baud: 9600

✦Word Length: 8-bit data frame

✦Stop Bits: 1-stop bit

✦Parity: none

✦Flow Control: DTR

If you have any questions regarding your printer, contact our

National Diagnostic Center at 1-800-537-2488.

J640 Operator’s Handbook

1-4

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