Pitney Bowes ADDRESSRIGHT DA700 Manual de usuario

AddressRight® Printer

DA700/DA750

Operating Guide

Safety EN60950 (IEC950)

This device passes conformity testing to standards for safety of electrical equipment (IECEE) CB scheme.

FCC Notice

This equipment has been tested and found to comply with the limits for Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against interference when the equipment is operated in a commercial environment. This equip-

ment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the user manuals, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at this own expense. Shielded cables

must be used with this unit to insure compliance with Class A limits.

Warning: This is a Class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

These materials and the related software are the confidential and proprietary property of Pitney

Bowes Inc., and may not be lent, sold, hired out, or made available to others in any form, or be

disposed of by way of trade in any form without the express written consent of Pitney Bowes, Inc.

reproduced, in whole or in part in any fashion, or stored in a retrieval system of any type, or

transmitted by any means, electronically or mechanically, without the express written consent of

Pitney Bowes, Inc.

We have made every reasonable effort to insure the accuracy and usefulness of this manual,

however we cannot assume responsibility for errors or omissions or liability for the misuse or

misapplication of our products.

SmartMailer and Envelope Designer are registered trademarks and PB Supply Line is a service

mark of Pitney Bowes Inc. Microsoft and Windows are trademarks or registered trademarks of

Microsoft Corporation.

Operating GuideAddressRight®Printer DA700/DA750

Page iSV61027C · Rev A

Table of contents

Chapter 1, DA700/DA750 Overview

Welcome to the DA700/DA750 ....................................1-2

Using This Guide ..........................................................1-2

System Requirements..................................................1-3

Getting Help..................................................................1-4

Online Help.............................................................. 1-4

Phone Support .......................................................1-4

Before You Call .......................................................1-4

The World Wide Web.............................................. 1-5

Printer Options .............................................................1-5

Ordering Supplies.........................................................1-5

Chapter 2, Getting Started with the DA700/DA750

Unpacking the Printer...................................................2-2

Package Contents..................................................2-3

Choosing a Location for Your Printer...........................2-4

Important Safety Notes ...............................................2-4

Assembling the DA700/DA750 ....................................2-5

1. Attach the Wire Frame to the Printer ................. 2-6

2. Install the Sliding Fence......................................2-7

3. Position the Output Stacker Tray....................... 2-8

4. Connect the Parallel Cable or Serial Cable........ 2-9

5. Connect the Power Cord ...................................2-11

6. Install the Ink Jet Cartridges (Color & Black)..... 2-12

Removing the Ink Jet Cartridges.................................2-13

Chapter 3, DA700/DA750 Features and Adjustments

Printer Features............................................................3-2

DA700/DA750 Throughput..................................... 3-3

Material Thickness.................................................. 3-4

Media Size ..............................................................3-4

Approved Media Types .......................................... 3-4

Setting Up a Job ..........................................................3-6

1. Set the Separator Gap .......................................3-9

2. Center the Wireframe under the Material ...........3-12

Operating Guide

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Table of contents

3. Set the Feed Angle............................................. 3-13

4. Set the Wire Frame Ramp.................................. 3-15

5. Position the Feed Fence ....................................3-16

6. Load Material ...................................................... 3-17

7. Adjust the Media Thickness Knob ..................... 3-18

8. Adjust the Exit Rollers ........................................3-20

9. Print a Test Piece................................................3-22

Chapter 4, Using the DA700/DA750 With Your

Computer

Installing the Printer Driver ...........................................4-2

Selecting Printer Properties .........................................4-4

Using the Printer Properties Window ..........................4-5

Selecting the DA700/DA750 Printer

from a Windows Application .......................................4-5

Envelope Designer™....................................................4-15

Chapter 5, Printer Maintenance

Preventive Maintenance...............................................5-2

Cleaning........................................................................5-2

Print Quality Problems .................................................5-2

Exit Rollers....................................................................5-3

Sensor ..........................................................................5-3

Print Head Shaft ...........................................................5-3

Floor Assembly and Top Cover...................................5-3

CMYK Printing..............................................................5-4

Chapter 6, Troubleshooting

Problems and Solutions...............................................6-2

Feed Problems ....................................................... 6-2

Print Quality Problems ........................................... 6-3

Interface Problems .................................................6-5

Motor Problems ..................................................... 6-6

Barcode Problems .................................................6-6

Other Problems ...................................................... 6-7

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Table of contents

Appendix A, Control Panel Menus

Using the Control Panel ................................................A-2

Using the Menus ...........................................................A-3

Using the Main Menu.....................................................A-5

Main Menu Diagram ......................................................A-6

1. Address Layout ...................................................A-7

2. Print Quality .........................................................A-11

3. Font Selection......................................................A-13

4. Barcode ...............................................................A-15

5. Address Recovery...............................................A-17

6. Clear Counter.......................................................A-19

7. Job Settings ........................................................A-19

Using the Setup Menu...................................................A-21

Setup Menu Diagram ....................................................A-22

1. Heavy Media Mode .............................................A-23

2. Test Print Head ....................................................A-23

3. Purge Print Head .................................................A-24

4. Lines Per Address ...............................................A-25

5. Communications .................................................A-26

6. Hex Dump Mode .................................................A-28

7. Language .............................................................A-31

8. Envelope Feed Delay...........................................A-33

9. Auto Envelope Eject ............................................A-34

10. ROM Revision Number......................................A-35

Appendix B, Specifications

Equipment Specifications .............................................B-2

Material Specifications ..................................................B-9

Index

Index to the Contents of this Manual............................i-1

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Table of contents

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1Printer overview

Operating Guide

AddressRight®Printer DA700/DA750

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SV61027C · Rev A

Chapter contents

The Pitney Bowes DA700/DA750

is a versatile, easy-to-use desktop

printer designed for addressing

applications.

This chapter explains what's in

this guide, and tells you how to

order supplies and where to get

more information about using your

DA700/DA750.

Welcome to the DA700/DA750

Color Ink Jet Printer ..............1-2

Using This Guide...................1-2

System Requirements...........1-3

Getting Help ..........................1-4

Printer Options ......................1-5

Ordering Supplies .................1-5

1Printer overview

Operating Guide

AddressRight®Printer DA700/DA750

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Page 1-2

The Pitney Bowes DA700/DA750 color ink jet printer is a

desktop printer used to print addresses, graphics and

other information, in color, on a wide range of material of

various sizes, construction and composition. With the

DA700/DA750 you can define the font, placement, print

quality and bar code characteristics for your addresses.

This Operator Guide shows you how to:

•Set up the DA700/DA750 printer

•Connect it to your computer

•Define your envelope layout

•Print a test mail piece

•Send a mail job to the printer from your

computer application.

Using This

Guide Refer to this guide for information about printer setup,

operation and troubleshooting. It is divided into the

following chapters:

Chapter 1, Introduction

Contains an overview of the DA700/DA750 Operator

Guide, information about ordering supplies and a list of

help resources.

Chapter 2, Getting Started

Contains instructions for assembling your printer.

Chapter 3, DA700/DA750 Features and Adjustments

Explains how to set up your printer to run a job.

Chapter 4, Using the DA700/DA750 With Your

Computer

Contains instructions for installing the printer driver,

selecting the printer from your software program and

sending a mail job from your computer.

Welcome to

the DA700/

DA750 Color

Ink Jet Printer

1Printer overview

Operating GuideAddressRight®Printer DA700/DA750

Page 1-3SV61027C · Rev A

Chapter 5, Printer Maintenance

Describes how to keep the printer clean and functioning

properly.

Chapter 6, Troubleshooting

Contains a list of possible problems and their solutions.

Appendix A, Control Panel Menus

Explains the Main Menu and Setup Menu options avail-

able on the DA700/DA750 control panel.

Appendix B, Specifications

Provides hardware and material specifications. Your

printer will run at its best when your material conforms to

our specifications.

System

Requirements To operate the DA700/DA750 with your computer, your

system must meet the following requirements:

CPU Pentium II 233 MHZ or greater

64 or more MB RAM recom-

mended

Operating System* Windows 98 (2nd Edition),

Windows ME, Windows ME,

Windows 2000, Windows XP

Parallel Cable A parallel cable is supplied with

your printer. If you choose to

use another cable, make sure it

isn't any longer than 10 feet.

Serial Cable To use the serial port, a serial

cable of no more 15 feet in

length is required.

1Printer overview

Operating Guide

AddressRight®Printer DA700/DA750

SV61027C · Rev A

Page 1-4

Phone Support

If you need technical support, call Pitney Bowes Techni-

cal Support at: (800) 253-6565

Online Help

The DA700/DA750 Print Driver has a built-in help system.

Click on Properties from Windows print dialog box. Right

click on items in question for the "What's This" Help

button.

If you're using Pitney Bowes programs such as Envelope

Designer™ or SmartMailer™, press the F1 key while

you're using the program to display information about

the open screen. Select the Help menu to display a list of

topics or search for a term. Refer to the documentation

supplied with these programs for more information.

Getting Help As you use your printer, there may be times when you

need help to solve a specific application problem, or you

may want additional information about printer operation.

Pitney Bowes provides several information resources.

* NOTE: Subject to change. Below is a table of the

Microsoft operating systems currently supported and

the dates Pitney Bowes expects to stop providing

support for the drivers that run on those systems.

Microsoft Windows

Operating System

Microsoft’s

"Not Supported"

Date*

Last Date Pitney Bowes will support

drivers installed with Microsoft

Windows Operating System in

conjunction with AddressRight and

DocuMatch**

Recommended

Replacement

95 December 31, 2001 April 30, 2003 Windows 2000 Pro or XP Pro

98 and 98

(

2nd ed.

)

January 16, 2004 July 31, 2004 Windows 2000 Pro or XP Pro

Millennium (Me) December 31, 2004 July 31, 2004 Windows 2000 Pro or XP Pro

NT 4.0 June 30, 2003 July 31, 2004 Windows 2000 Pro or XP Pro

XP Home December 31, 2006 December 31, 2006 To be determined

2000 Professional March 31, 2007 March 31, 2007 To be determined

XP Professional December 31, 2008 December 31, 2008 To be determined

* Source: Microsoft.com (posted 1/15/03)

** Dates subject to change, including any change due to Microsoft’s support cessation dates or if USPS

changes requirements. Should dates change, they will be posted on our web site at www.pb.com/support.

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