Pitney Bowes SendKit PB-SP100 Manual de usuario

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Windows SendKit Installation Instructions

Sendkit- PB-SP100 (1E52), SL-397-D

SDC2192A UK English Edition

Introduction

Your equipment may be available as part of several different kits (combinations of products) as well as a standalone items, dependent on your market.

Please select the relevant equipment and setup from the options below and follow the step by step instructions.

If you are installing your PB-SP100 SendKit or Printer on a Mac computer please visit the Pitney Bowes Support site and select the Mac Installation

Instructions.

PB-SP100 SendKit

(USB)

PB-SP100 SendKit

(Network)

PB-SP100 Printer

(USB)

PB-SP100 Printer

(Network)

Using your

Equipment

Learn how to use

your SendKit setup

or standalone

printer or scale

Troubleshooting

and Safety

Pitney Bowes Installation Instruction November,2020 Page 2 of 17

PB-SP100 Printer Installation via USB

Connection

This instruction will guide you through installing your PB-SP100 Printer on

a Windows computer using a USB connection.

1. Opening the box and unpacking

2. Signing into SendPro®

3. Connecting the Printer Power Cord

4. Printer Ready

5. Aligning the Label Roll

6. Connecting the Printer USB Cable

7. Manually Download the Printer Driver

8. Set the Stock and Print the Test Label

Right, let’s get your Printer up and running

quickly…

Let’s first get together the things you will need:

lThe box containing your PB-SP100 Printer.

lA Welcome Email from Pitney Bowes containing your SendPro®

lA PC on which you have full admin rights to allow downloading and

installing software.

l2 available USB ports on your PC.

If you have not received the email from Pitney Bowes, do not go any further

with this installation. Please visit pitneybowes.com for contact details.

Opening the box and unpacking

Here are diagrams and explanations of the items you should find in your

box. Please select the correct power cable for your region.

SL-397-D Scale and PB-SP100 Printer

Note- If you have ordered a PB-SP100 Printer on it's own, you will not

receive the SendKit SL-397-D Scale in the box.

Power Cord and Network Cable (the Network cable is not used for

USB Installation).

Pitney Bowes Installation Instruction November,2020 Page 3 of 17

Signing into SendPro®

Sign into SendPro® using the link in the welcome email.

spo.pitneybowes.com

Connecting the Printer Power Cord

1. Ensure you have the correct power cord for your region.

2. Connect the power cord and adapter to your printer (as shown) and

switch on.

Printer Ready

Wait for about 10 seconds until the 2 green lights remain constant and the

printer is ready.

Aligning the Label Roll

1. Press the feed/cancel button and check that the label feeds out

correctly.

Note- If the label does not feed correctly please refer to label alignment

instructions inside the printer top cover.

2. Tear off the correctly dispensed label.

Pitney Bowes Installation Instruction November,2020 Page 4 of 17

Connecting the Printer USB Cable

Connect your printer to your computer with the USB cable. Your Printer

Driver should automatically download and install. If this does not happen,

please follow Manually download the Printer Driver below. Otherwise

continue to Set the Stock and Print the Test Label.

Note- Ignore Windows errors that occur at this time.

Manually Download the Printer Driver

1. Visit pitneybowes.com/uk/support/products/network-sendkit-

sp100

2. Select the PB-SP100 printer driver for USB/ Wired Install -

PitneyBowes_2020.1_M-2_Certified.exe. from the Downloads

section.

3. Select Run or Open dependent on your browser.

4. Accept the licence agreement and follow the on screen prompts to

install.

5. Select PB-SP100.

6. Continue to follow the on-screen prompts and click Finish / Close.

Note- Check your downloads folder to install Printer Drivers.

Set the Stock and Print the Test Label

1. On a PC, use the Windows Search Box to search for Printers &

scanners and click to view the settings.

2. Select Pitney Bowes PB-SP100 and select Manage.

3. Select Printing preferences.

4. Select Stock

Pitney Bowes Installation Instruction November,2020 Page 5 of 17

5. On the media type drop down menu select Continuous.

6. Select Apply and OK.

7. Select Print a test page. Check that your label has printed correctly.

If you have any issues with the print refer to Troubleshooting later in

this document.

If you are installing a SendKit go to the SL-397-D Scale Installation

section of this guide.

Pitney Bowes Installation Instruction November,2020 Page 6 of 17

PB-SP100 Printer Installation via

Network Connection

This instruction will guide you through installing your PB-SP100 Printer on

a Windows computer using a Network connection.

1. Opening the box and unpacking

2. Signing into SendPro®

3. Connecting the Printer

4. Printer Ready

5. Aligning the Label Roll

6. Printing a System Report

7. Downloading and Installing the Printer Driver

8. Set up the Printer

9. Test Print

Right, let’s get your Printer up and running

quickly…

Let’s first get together the things you will need:

lThe box containing your PB-SP100 Printer.

lA Welcome Email from Pitney Bowes containing your SendPro®

lA PC on which you have full admin rights to allow downloading and

installing software.

l2 available USB ports on your PC.

If you have not received the email from Pitney Bowes, do not go any further

with this installation. Please visit pitneybowes.com for contact details.

Opening the box and unpacking

Here are diagrams and explanations of the items you should find in your

box. Please select the correct power cable for your region.

SL-397-D Scale and PB-SP100 Printer

Note- If you have ordered a PB-SP100 Printer on it's own, you will not

receive the SendKit SL-397-D Scale in the box.

Power Cord and Network Cable

Pitney Bowes Installation Instruction November,2020 Page 7 of 17

Signing into SendPro®

Sign into SendPro® using the link in the welcome email.

spo.pitneybowes.com

Connecting the Printer

1. Connect your Network cable to your printer and Network socket.

2. Ensure you have the correct power cord for your region.

3. Connect the power cord and adapter (as shown) to your printer and

switch on.

Printer Ready

Wait for about 10 seconds until the 2 green lights remain constant and the

printer is ready.

Pitney Bowes Installation Instruction November,2020 Page 8 of 17

Aligning the Label Roll

Press the feed/cancel button and check that the label feeds out

correctly.

Note- If the label does not feed correctly please refer to label alignment

instructions inside the printer top cover.

Tear off the correctly dispensed label.

Printing a System Report

Print the System Report to obtain the IP address assigned to the label

printer.

1. To print the System Report press the recessed button on the back of

the printer with a suitable object such as a pencil or similar.

2. Keep the printed report. The information on the report will help you to

identify your printer and it's IP address when needed.

Pitney Bowes Installation Instruction November,2020 Page 9 of 17

Downloading and Installing the Printer Driver

1. Visit pitneybowes.com/uk/support/products/network-sendkit-

sp100

2. Select the PB-SP100 Printer Driver for Network installation -

Software_Label_Windows_Driver_V2020.1.2.exe. from the

Downloads section.

3. Select Run or Open dependent on your browser.

4. Accept the licence agreement and follow the on screen prompts to

install.

5. Select PB-SP100

6. Follow the on-screen prompts and click Finish / Close.

Note- You may need to check your downloads folder to install Printer

Drivers.

7. Select Network and Next.

8. Select the PB-SP100.

9. Click Install.

If the driver is installed successfully, Installation was successful is

displayed and the driver name is updated from N/A to PB-SP100.

Set up the Printer

1. On a PC, use the Windows Search Box to search for Printers &

scanners and click to view the settings.

2. Select Pitney Bowes PB-SP100 and select Manage

Pitney Bowes Installation Instruction November,2020 Page 10 of 17

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