Nortel VoIP Gateway Manual de usuario

Part No. P0606297 02

August 11, 2003

Norstar VoIP Gateway

Installation Guide

P0606297 02

The information in this document is subject to change without notice. The statements, configurations, technical data, and

recommendations in this document are believed to be accurate and reliable, but are presented without express or implied

warranty. Users must take full responsibility for their applications of any products specified in this document. The

information in this document is proprietary to Nortel Networks NA Inc.

Trademarks

NORTEL NETWORKS, Norstar and Meridian are trademarks of Nortel Networks.

Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

All other trademarks and registered trademarks are the property of their respective owners.

Regulatory Information

General

This regulatory information is provided in accordance with the applicable North American requirements as outlined in

"Product Safety" standard for Safety of Information Technology Equipment UL 60950/CSA-22.2 No. 60950 and

"Electromagnetic Emissions Interference" standards FCC Part 15 Subpart B/ICES 003, for the Analog Media Gateway

product family.

Only qualified service personnel may install this equipment, having appropriate training and experience necessary to be

aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or

other persons.

This equipment must be connected to an electrical socket with a third-wire Earth conductor.

The safety status of each port on the gateway is declared and detailed in the table below:

TNV-3: Circuit whose normal operating voltages exceeds the limits for an SELV circuit under normal operating conditions

and on which over voltages from Telecommunication Networks are possible

TNV-2: Circuit whose normal operating voltages exceeds the limits for an SELV circuit under normal operating conditions

and is not subjected to over voltages from Telecommunication Networks

SELV: Safety extra low voltage circuit.

Notice to Users

This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the

FCC Rules and ICES 003 Canadian EMI requirements. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and,

if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the User

is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Ports Safety Status

Ethernet (100 Base-T) SELV

FXS (ODP P/N’s) TNV-3

FXS TNV-2

Norstar VoIP Gateway Installation Guide

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbols used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Presales Support (CSAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 1

Installing the VoIP Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Norstar system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Data Networking recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unpacking the VoIP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Mounting the VoIP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Mounting the VoIP Gateway on a desktop or shelf . . . . . . . . . . . . . . . . . . . . . . . 15

Mounting the VoIP Gateway in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Mounting the VoIP Gateway on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the cables to the VoIP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing the Emergency Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Powering up the VoIP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Initializing the VoIP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Changing the VoIP Gateway password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 2

Monitoring the VoIP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Monitoring the VoIP Gateway front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Monitoring the VoIP Gateway rear panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Monitoring the channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Monitoring the details of a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4Contents

P0606297 02

Norstar VoIP Gateway Installation Guide

Figures

Figure 1 To set up the VoIP Gateway, follow these steps . . . . . . . . . . . . . . . . . . . . 13

Figure 2 Mounting the VoIP Gateway on a desktop or shelf . . . . . . . . . . . . . . . . . . 15

Figure 3 VoIP Gateway with brackets for rack installation . . . . . . . . . . . . . . . . . . . 16

Figure 4 VoIP Gateway wall mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 5 VoIP Gateway rear panel connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 6 RJ-45 LAN and RJ-11 port connectors and pinouts . . . . . . . . . . . . . . . . 18

Figure 7 VoIP Gateway Emergency Line setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 8 Port 4 and Emergency Line Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 9 Web browser login screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 10 H.323 Quick Setup screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 11 Changing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 12 Channels Status screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Figure 13 Specific Channel Status details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6Figures

P0606297 02

Norstar VoIP Gateway Installation Guide

Tables

Table 1 Definition of the front panel LED indicators . . . . . . . . . . . . . . . . . . . . . . . 25

Table 2 Definition of the rear panel LED indicators . . . . . . . . . . . . . . . . . . . . . . . . 26

8Tables

P0606297 02

Norstar VoIP Gateway Installation Guide

Preface

The Norstar VoIP Gateway is an accessory that provides up to four IP telephony trunks for a

Norstar system. These IP telephony trunks allow you to establish voice calls to other IP telephony

enabled telephones systems using a data networking connection. Examples of IP telephony

enabled telephone systems are a Business Communications Manager system or another Norstar

KSU equipped with a Norstar VoIP Gateway.

Before you begin

This guide is intended for installers of a Norstar VoIP Gateway system. Prior knowledge of IP

networks is required.

Before using this guide, the Norstar KSU must be configured and tested.

This guide assumes:

• You have planned the telephony and data requirements for your Norstar system.

• The Norstar KSU is installed and initialized, and the hardware is working. External lines and

internal telephones and telephony equipment are connected to the KSU or Expansion

Modules.

• Configuration of lines is complete.

• You have a working knowledge of the Windows operating system and of graphical user

interfaces.

• If you manage the data portion of the system, you are familiar with network management and

applications.

• You are familiar with the setup and use of Norstar systems.

Symbols used in this guide

This guide uses these symbols to draw your attention to important information:

Caution: Caution Symbol

Alerts you to conditions where you can damage the equipment.

Danger: Electrical Shock Hazard Symbol

Alerts you to conditions where you can get an electrical shock.

Warning: Warning Symbol

Alerts you to conditions where you can cause the system to fail or work improperly.

10 Text conventions

P0606297 02

Text conventions

This guide uses these following text conventions:

Acronyms

This guide uses the following acronyms:

Note: Note/Tip symbol

Alerts you to important information.

Tip: Note/Tip symbol

Alerts you to additional information that can help you perform a task.

angle brackets (< >) Represent the text you enter based on the description inside the

brackets. Do not type the brackets when entering the command.

Example: If the command syntax is

ping

<ip_address>

, you enter: ping 192.32.10.12

bold Courier text Represent command names, options and text that you need to enter.

Example: Use the dinfo command.

Example: Enter show ip {alerts|routes}.

italic text Represents terms, book titles and variables in command syntax

descriptions. If a variable is two or more words, the words are

connected by an underscore.

Example: The command syntax

show at

<valid_route>

valid_route

is one variable and you substitute one value for it.

bold text Represents fields names, field entries, and screen names in the

configuration application.

plain Courier

text Represents command syntax and system output, such as prompts and

system messages.

Example: Set Trap Monitor Filters

AWG American Wire Gauge

CLID Calling Line Identification

ICMP Internet Control Message Protocol

IEEE802 ESS Institute of Electrical and Electronics Engineers, Inc., standard 802

Electronic Switching System Identification code

ITG Internet Telephony Gateway (for Meridian)

IP Internet Protocol

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