Nortel TDM Recorder Manual de usuario

Nortel TDM Recorder

Installation Guide

Product Release 6.01 Standard 3.0 September 2007

297-2183-957

Nortel TDM Recorder

Installation Guide

Publication number: 297-2183-957

Product release: 6.01

Document release: Standard 3.0

Date: September 2007

All materials provided herein are the exclusive property of Nortel Networks and its licensors.

Only expressly authorized individuals under obligations of confidentiality are permitted to

review materials in this document. By reviewing these materials, you agree to not disclose

these materials to any third party unless expressly authorized, and to protect the materials

as confidential and trade secret information. Any unauthorized review, retransmission,

dissemination or other use of these materials is strictly prohibited. If you are not authorized

to review these materials, please return these materials (and any copies) from where they

were obtained. All materials found herein are provided “AS IS” and without warranty of any

kind.Information is subject to change without notice.

Nortel Networks reserves the right to make changes in design or components as progress in

engineering and manufacturing may warrant.

The process of transmitting data and call messaging between the Meridian 1 and Nortel

TDM Recorder is proprietary to Nortel Networks. Any other use of the data and the

transmission process is a violation of the user license unless specifically authorized in

writing by Nortel Networks prior to such use. Violations of the license by alternative usage of

any portion of this process or the related hardware constitutes grounds for an immediate

termination of the license and Nortel Networks reserves the right to seek all allowable

remedies for such breach.

Nortel, the Nortel logo and the Globemark are all trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

Installation Guide iv

Revision history

September 2007 Standard 3.0. Nortel TDM Recorder Installation

Guide is up-issued to support Product Release 6.01.

March 2007 Standard 2.0. Nortel TDM Recorder Installation

Guide is up-issued to support Product Release

6.0.2.

November 2006 Standard 1.0. Nortel TDM Recorder Installation

Guide is up-issued to support Product Release

6.0.1.

October 2006 Nortel TDM Recorder. Update to Chapter 5,

Setting Up the System.

July 2006 Nortel TDM Recorder Installation Guide

reformatted according to Nortel Guidelines.

Installation Guide v

Contents

Getting Started 7

Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How to get help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Software and documentation version numbering . . . . . . . . . . . . . . . . . . . . 11

Nortel TDM Recorder Overview 13

Nortel TDM Recorder at a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Nortel TDM Recorder management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Nortel TDM Recorder features and benefits. . . . . . . . . . . . . . . . . . . . . . . . 17

Nortel TDM Recorder management features and benefits . . . . . . . . . . . . . 18

Recorder Hardware Installation 19

Voice card installation and wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connector Hoods for Ai-Logix Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Hardware summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Recorder Software Installation 39

Pre-Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting user preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Port usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Setting up the System 65

Setting up overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Setting up your license for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Configuring adapter cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Verifying the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents Standard 3.0

vi Nortel TDM Recorder

Uninstalling and Upgrading Recorder 75

Uninstalling Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Upgrading Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring Non-Facility Associated Signaling 79

Non-facility associated signaling overview . . . . . . . . . . . . . . . . . . . . . . . . 80

Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Voice Card Configurations 97

Compatible voice cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

E1/T1 card properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

E1/T1 trunk configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

E1/T1 channel hardware configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 104

E1/T1 channel identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Modifying the protocol on a T1 voice card . . . . . . . . . . . . . . . . . . . . . . . 108

Modifying the protocol on a E1 card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

NGX card properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

NGX channel hardware configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 115

NGX channel identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Analog card properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Analog channel hardware configurations . . . . . . . . . . . . . . . . . . . . . . . . . 122

Analog channel identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Installation Guide 7

Chapter 1

Getting Started

In this chapter

Intended audience 8

How to get help 9

Software and documentation version numbering 11

Getting Started Standard 3.0

8 Nortel TDM Recorder

Intended audience

This document is intended to be used by individuals involved in installation

tasks for the Nortel TDM Recorder, such as third-party installers, system

administrators, IT personnel, and Nortel personnel.

September 2007 Getting Started

Installation Guide 9

How to get help

This section explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel Web site

The content of this documentation was current at the time the product was

released. To check for updates to the latest documentation for Nortel

Contact Recording and Quality Monitoring, see the Web page for Nortel

Contact Recording and Quality Monitoring documentation, which is located

at http://www.nortel.com/helmsman.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is the Nortel

Support Web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins,

and tools to address issues with Nortel products. From this site, you can:

download software and related tools

download technical documents, release notes, and product bulletins

sign up for automatic notification of new software and

documentation

search the Support Web site and Nortel Knowledge Base for

answers to technical issues

open and manage technical support cases

Getting Started Standard 3.0

10 Nortel TDM Recorder

Getting help over the phone from a Nortel Solutions Center

If you do not find the information your require on the Nortel Technical

Support Web site, and you have a Nortel support contract, you can also

get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the Web site below to obtain the phone

number for your region:

http://www.nortel.com/callus

Getting help from a specialist by using an Express Routing

Code

You can use an Express Routing Code (ERC) to more quickly route your

call to the appropriate support specialist. To locate the ERC for your

product or service, go to:

http://www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a

distributor or authorized reseller, you can contact the technical support

staff for that distributor or reseller.

Additional references

Additional information is included in the Nortel TDM Recorder System

Administration Guide and the Nortel TDM Recorder System Infrastructure

Guide.

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