Cisco TELEPRESENCE MOVI 4.1 - FOR MAC OS X Manual de usuario

Cisco TelePresence Movi

4.1

User Guide for Windows

D14409.06

January 2011

Cisco TelePresence Movi for Windows User Guide (4.1) Page 2 of 20

Table of contents

Getting started 4

Prerequisites 4

Signing in 4

Show video window 4

Making a call 4

Receiving a call 4

PC requirements 5

Multimedia device requirements 5

Microphone 5

Camera 5

Settings 6

Automatic startup 6

Video resolution 6

Network 6

Notifications and ring tone 6

Device selection 7

Contacts 8

Adding a contact 8

Deleting a contact 8

Recent calls 9

Call information 9

Deleting call information 9

Presence status 10

Status messages 10

Setting your status 10

Closing Movi 11

Closing and reopening the control window 11

Signing out 11

Exiting Movi 11

Cisco TelePresence Movi for Windows User Guide (4.1) Page 3 of 20

The pop-up toolbar 12

Selfview and camera control 12

Controlling your camera 12

Using the keypad (DTMF) 13

When to use the keypad 13

How to use the keypad 13

Using the keypad during conferences 13

Presentation sharing 13

How to share 13

What to share 14

The info bar 15

Far-end camera control (FECC) 15

How to control the far-end camera 15

Limitations 16

Joining calls to a conference 17

How to toggle between calls on hold 17

How to join participants to a conference 17

How to end calls on hold 17

Troubleshooting 18

Audio issues 18

Further troubleshooting 18

Conference information 18

Checking for updates and getting help 19

Getting started

Cisco TelePresence Movi for Windows User Guide (4.1) Page 4 of 20

Getting started

Prerequisites

The Movi software client is usually made available to you by your company’s IT administrator.

A web camera, a microphone, and loudspeakers or a headset must be connected to your computer for

Movi to work correctly. (See Multimedia device requirements.)

Signing in

Your ITadministrator can automate your sign-in process, and you may not even notice the sign-in

screen.

If enabled by your IT administrator, sign-in will be automatic and you may not even notice the sign-in

screen. Otherwise, your IT administrator will supply you with a username and password.

Note: Automatic sign-in is not available to users of Mac OS X 10.5.

1. Start by entering your username and password in the sign-in form.

2. Movi will sign you in automatically from now on, unless you de-select Remember my Username,

Remember my Password, and Sign in automatically.

3. Click Sign in or press Enter.

Show video window

After you have signed in, Movi displays its control window.

If you want to open your video window before a call to check your camera or your hair, click the Show

video button on the upper right corner of your Movi control window.

You can click the Show video button during a call to bring your video window to the top of your

screens.

Making a call

1. In the search field, start typing the name of the person to call.

2. Click the name on the list or use your arrow keys to scroll down.

3. Double-click the name, click or press Enter. A video window will now appear on screen.

There are three more ways to initiate a new call:

1. Click My contacts and select a name from your list. (See Contacts.)

2. Click Recent calls and select a name from that list (See Recent calls)

3. Enter a video address (SIP URI) for a person or an endpoint directly.

Tip: To see your own video address, click the button with your name on it near the top of the Movi control

window.

Receiving a call

When someone calls you on Movi, this dialog will appear:

Getting started

Cisco TelePresence Movi for Windows User Guide (4.1) Page 5 of 20

Answer or reject the call by clicking the buttons, or close the dialog using the Xto ignore the call without

this being visible to the caller.

PC requirements

Processor A processor supporting SSE3 (such as Pentium 4 Prescott) or better. For business-quality HD

video, Cisco recommends using the Cisco PrecisionHD™ USB camera and a 2 GHz Core 2

Duo processor or better.

Memory 512MB RAM or more.

Operating

system

nWindows XP SP2 or later

nWindows Vista SP1 or later

nWindows 7

Connection IP network connection (broadband, LAN, wireless). At least 24 kbps is required for an audio

connection. For a video connection, the recommended minimum is 128 kbps.

Graphics

card

OpenGL version 1.2 or higher. Hardware support for DirectX 8 or higher.

Sound card Any standard sound card (full-duplex, 16-bit or better) should work with Movi.

Multimedia device requirements

Microphone

All microphones work well with Movi. Note that some cameras have built-in microphones.

Camera

Movi works with most common web cameras. See the Cisco Knowledge Base for updated information

on Movi and cameras.

Settings

Cisco TelePresence Movi for Windows User Guide (4.1) Page 6 of 20

Settings

Movi comes with predefined settings that should work out of the box for most users.

The Settings button in the Movi control window brings up the Settings dialog.

Remember to store changes to settings by clicking OK when you are done.

Automatic startup

By default Movi starts up when you log on to Windows.

Select the Start Cisco TelePresence Movi at Windows logon check box to change this setting.

Video resolution

The video resolution will always be the highest resolution available to you with the resources available.

If Movi detects that it is using too high a share of your system resources, the resolution will be lowered

automatically.

Note: Your IT administrator may limit the video resolution options available to you.

Network

If you experience low video quality, for example jitter, lowering the bandwidth can be helpful.

If you know that more bandwidth than the default setting is available, you may increase the bandwidth

setting for better video quality.

Note: Your IT administrator may limit the bandwidth options available to you.

Notifications and ring tone

You can decide when and how Movi shall notify you when calls come through.

To change the ringtone, follow these steps:

1. Use the drop-down menu and select one of the alternatives.

2. Listen to the tone by clicking the Play button. Note that you must stop one ring tone before you can try

another.

3. Click OK when you are happy with your selection.

You may also want to tweak the following settings:

Do not play notification

when I am busy

You will see the pop up dialog when you have set your status to Busy, but no ring

tone will be played. This setting is enabled by default.

Do not play notification

when I am in a call

You will see the pop up dialog when you are already in a call, but no ring tone

will be played. This setting is disabled by default.

Enable tray icon

notifications

Movi provides "balloon"-style notifications from the systray, for example if you

have missed calls. This setting is enabled by default.

Settings

Cisco TelePresence Movi for Windows User Guide (4.1) Page 7 of 20

Device selection

You may want to use different audio and video devices than those Movi has picked by default. For

example, your camera and your PC may both have built-in microphones.

The drop-down lists let you choose from all devices detected on your system:

nMicrophones (audio input)

nLoudspeakers and/or headphones (audio output)

nCameras (video input)

Contacts

Cisco TelePresence Movi for Windows User Guide (4.1) Page 8 of 20

Contacts

The My contacts list contains endpoints and Movi users whose video addresses you have stored for

quick retrieval and reuse.

Note: The My contacts list, the Recent calls list and your password are stored per Windows user and

per Movi account. If there are other user accounts on your computer, they will not have access to your

list.

Adding a contact

There are several ways of adding a new contact to the My contacts list. To get started:

1. Use the search field or the Recent calls list to locate a person or endpoint.

2. Select the list entry you want using the mouse or arrow keys. This will make the link Add to my

contacts appear.

3. Click Add to my contacts.

4. Enter the name you want for your contact.

5. Click Save or press Enter.

You can also add a video address as a contact directly:

1. Click My contacts.

2. Click Add new contact.

3. Enter the name you want for your contact.

4. Enter the video address (SIP URI).

5. Click Save or press Enter.

Deleting a contact

1. Click My contacts

2. Select the contact you want to delete using the mouse or arrow keys to make the link Edit contact

appear.

3. Click Edit contact.

4. Click Delete contact.

Recent calls

Cisco TelePresence Movi for Windows User Guide (4.1) Page 9 of 20

Recent calls

Call information

Recent calls is an overview of your latest outgoing, incoming, and missed calls. You can use the list to

redial and to add callers and recipients from the list as contacts.

Note: The list of recent calls is stored per user. If there are other user accounts on your computer, they

will not have access to your list.

Each entry in the recent calls list has an icon indicating status:

You made an outgoing call.

You answered an incoming call.

You missed an incoming call.

If you have answered a call from a different Movi installation or endpoint, this will be noted in the list as

"Answered elsewhere".

Each list entry also contains information on:

nDate and time of call

nCall duration (click on each entry to display)

nVideo address of the caller (incoming) or the recipient (outgoing)

Deleting call information

To clear the Recent calls list:

1. Click Recent calls.

2. Click the link Clear history in the lower right corner.

Presence status

Cisco TelePresence Movi for Windows User Guide (4.1) Page 10 of 20

Presence status

Status messages

Your Movi presence status is reflected in search results and contact lists.

Online This is an online Movi user.

Registered This is a connected endpoint.

Away The user has set this status.

Busy in

call

This status is set by Movi or the endpoint when the user is in a call.

Busy The user has set this status.

Offline This status is set by Movi or the endpoint when the user signs out or exits, but it may also

have been set by the user.

No status No status information is available for this user, who may be online or offline.

Setting your status

You can manually change your status by clicking on the Status button next to your name in the Movi

control window. The alternatives are:

Online

Away

Busy This status may also turn off the ring tone, depending on your settings. (See Settings.)

Appear offline You will remain logged in while appearing offline to others.

Note: Your status will change automatically from Online to Busy in call.

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