Cisco Profile Series Manual de usuario

Cisco C Series

Video Conferencing

User Guide

Revision 1.1

Contents

Getting Started 3

Mobile Systems 4

System Basics 5

The Remote Control 6

Navigating the Menus 7

Changing from Text to Numbers 8

Making Calls 9

To Make a Call by Dialling the Number 10

Receiving a Call 10

Dial Using the Phonebook 10

Dial Using Recent Calls 10

During a Call 11

Basic Functions 11

Camera Control 11

Sharing a Presentation 12

Troubleshooting 13

Getting Started

The Cisco C Series (formerly Tandberg) units provide high definition video

conferencing facilities. They can be used in a number of different configurations

including mobile carts, large TV systems or room based projector systems.

Although the control of the televisions or projectors will vary from system to

system, the basic control of the video conferencing unit will be the same.

On fixed systems, it is likely that the unit is

fully connected, switched on and left in a

standby mode.

On system using a projector, there may be

a room control panel that is used to turn

on the projectors.

If you are unsure how to turn on the

system please refer to site specific

documentation, or contact your support

team.

Cisco C20 Codec

Mobile Systems

Having connected the power supply, it may be necessary to switch on the codec

and the display. The power switch for the video conferencing unit is normally

located at the back left of the unit. Depending on the model this is either a push

button or a rocker switch.

You may also need to turn on the TV. Use the button on the remote control.

Please note that some displays also have a power switch tucked away on the

rear of the unit.

If using a mobile system, it may

be necessary to connect the

system to the power supply

and computer network.

Simply connect the power cord

to a socket and connect the

data cable to the appropriate

data point.

In general, systems used for

video conferencing need to be

plugged into specially

configured data points. If you

need to connect the system in

an areas not previously set-up

please contact a member of

your support team.

Data

Connection

Rear of the C20 Codec

Power Switch

System Basics

Video conferencing functions are carried out using the remote control. When the

system is not in use, it is in standby mode. The screens are black. To wake up

the system pick up the remote or press any key.

When the system is woken up, you will see the system wallpaper along with a

number of information boxes and menus. The ‘phone number’ of the system

should be displayed in the top left corner. If this is not displayed it is likely that

your system is not properly connected. Please consult the troubleshooting

section or contact your local support team.

The menu is the interface you will use to control the system. Use the arrow keys

to select the menu item you want then press the OK button to select it.

545123456

System Address

Self View

Date & Time

Soft Keys Home Menu

The Remote Control

The function keys in the upper part of the

remote control reflect the softkeys on

screen

The middle part of the remote control is used

to handle video, sound, phone book, menus

and navigation

The lower part of the remote control is simi-

lar to the keypad of a mobile phone

Navigating the Menus

Use the remote control to operate your TANDBERG video system. A few basic

navigation principles are all you need to know to get started.

 Press the home key to show the Home menu.

 The arrow keys in the centre of the upper part of the remote control are

used to navigate in the menus.

 When the system shows the Home menu only (see below), pressing home

key again will hide the menu. To bring it back, press the home key again.

 In an input field, pressing the C key will delete characters/numbers to the

left of the cursor position.

Press the home key to display the Home menu

The element

currently selected

is indicated by an

orange rectangle.

Use up and down

arrow keys to

navigate up and

down in a menu.

The little

triangle

indicates that a

submenu is

available.

Changing from Text to Numbers

Entry fields that expect a numeric entry will by default use the numbers from the

numeric pad. The default value for a field is shown on the right as either 123 for

a numeric field or abc for a text field. When entering values into a text field the

system works like the keypad on a mobile phone.

However, it is sometimes necessary to change between text and numbers, for

example when searching for a number in the phonebook or when entering a

dialling address of the form [email protected].

To change from text to

numeric values press the

corresponding softkey, as

displayed at the bottom of

the screen.

To enter a special character, press the

corresponding softkey and use the

arrows and tick button to select the

appropriate character.

Making Calls

To Make a Call by Dialling the Number

The term “number” has a wide definition here—you may use the procedure

outlined on this page to call people by their alphanumeric address as well, for

example: “[email protected]”. However most addresses in NHS Scotland

take the form of a 9 digit number where the first three digits signify the Health

Board and the remaining 6 digits the extension number. The last 6 digits often

correspond to and ISDN telephone number, however the use of ISDN when

making calls within NHS Scotland is being phased out.

To make a call

Key in the “number” to call. If needed, switch to alphanumeric or numeric

setting by means of the abc/123 softkey. Starting to enter the number

automatically open the dialling dialogue box. Note that the system will

search for matches as you write along.

Where possible, remember to type in the 9 digit IP number (eg

545123456) rather than an ISDN telephone number (eg 0131 123 4567)

This will give you better call quality.

Press the green call button.

Receiving a Call

When someone calls you, the system sounds an alert and a message will appear

on the screen (assuming the television / sound system is switched on).

To accept the incoming call, press the green connect button.

To reject the call, press the red disconnect button.

Please note that many systems will automatically

answer the call, but mute the microphone. To un-

mute the microphone press the microphone button on

the remote control.

Dial Using the Phone Book

To make a call using the phone book, press the

directory button or select phone book from the ‘CALL’

menu.

Use the arrow

keys to navigate

the directory and

select the number

you want.

Dial Using Recent Calls

Select ‘Recent calls’ from the ‘CALL’

menu then use the arrows to select the

number you want. Outgoing calls make

from the unit are signified by ‘>>‘ and in-

coming calls by ‘<<‘. If the call was

missed, this is displayed in red ‘<<‘

During a Call

Basic Functions

Turn Mic on/off

Adjust the

Volume

Switch to a

presentation source.

Zoom the

camera in and

out.

Displays the

layout menu

Camera Control

During a call it is possible to change the position of your camera. If you are in a

point to point call with a compatible system, it is also possible to more the remote

camera. This is called far end camera control.

To access the camera controls, press one of the arrow buttons. Pressing an arrow

key again will start moving the camera. In addition, a range of softkeys will be

displayed a the bottom of the screen.

Camera Softkeys

If you want to send an image that is different from the default source, this can be

accomplished by selecting the presentation menu and selecting the source from

the list displayed.

Sharing Presentation

To share a presentation

 Locate the computer cable and connect the PC to the video system.

Connect the audio mini-jack output from the PC (or any other source) to

the mini-jack socket of the cable to get sound.

 Press the presentation button on the remote control, the default

presentation source is activated.

 If the presentation fails to show, remember that most laptops require you

to press a special key combination to switch the PC image from the PC

screen to the video screen.

Troubleshooting

Remote site can’t hear you

 Check that your microphone is not muted.

 Check the location of the microphone. In some cases it may be possible

to move the microphone closer to those speaking.

 Turn off background noises such as fans and air conditioning.

 Ensure people are not speaking in the background.

 Speak up a bit.

I can’t hear the remote sites

 Ask them to do the above.

 Check the volume of the system by using the remote control.

 Check the volume on the television.

PC image does not display

 Check the PC screen resolution. Try setting the resolution to 1024x768.

 Use the function keys on the laptop to change the video outputs.

The remote site can’t see me

 Check to make sure you are not in presentation mode by pressing the

presentation button. That should bring up a screen that says ‘no signal’.

Press the presentation button again to go back to the main camera.

System does not connect

 For systems connection to the computer network, ensure the IP number is

displayed. If it is not displayed check the computer connection. If

necessary check with your local support team to ensure the data point is

activated.

 To dial an outside ISDN line when connected to the computer network you

will need to dial the appropriate prefix. Try using 9 or 3 or ask your local

support team.

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