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How to perform firmware upgrade on Billion 52xx

router

What you need

•Your Internet access account details from your ISP - this is important as

you will need to have the login details from your ISP after the firmware

upgrade.

•The firmware file – you will need to obtain the correct firmware file from our

website. You can access our eSupport portal via:

http://www.billion.uk.com/esupport

•WinZip – all our firmware are usually zipped in a folder so you will have to

unzip it using WinZip. If you do not have WinZip, you can obtain it free from:

http://www.winzip.com.

Important notes

•Only upgrade if necessary – if your router is working without any problems,

we will recommend you to stay with the existing firmware. There are always

risks that the router might not work if the firmware upgrade failed.

•Always use a wired Ethernet connection – a wired Ethernet connection is

highly recommended when performing firmware upgrade to minimize possible

interruptions.

•Do not disturb or power off the router during firmware upgrade – if the

firmware upgrade process was disturbed you will end up having a dead router.

•Turn off any firewall or Internet security software – as firmware upgrade

process involve uploading the firmware file from your computer to the router,

it is best to turn off any firewall or Internet Security software to avoid possible

conflicts. Please refer to your software supplier on how to turn the software off.

How to upgrade your firmware

1) Once you download the correct firmware from our website, please extract it

using WinZip to a memorable location of your choice - e.g. desktop. You should

see a new folder extracted and there is a file inside that folder called "ras”.

2) Open your browser e.g. Internet Explorer, Firefox…etc

3) On the address bar type in the router’s default IP address http://192.168.1.254

and press “Enter” or “Go”.

4) You should then be prompt for the router’s login

5) Enter the router’s default login details as below unless you have changed it

then press “OK” to proceed.

Username: admin

Password: admin

6) If you login successfully, you should the router’s home page

7) Click on “Maintenance” > “Firmware to access the firmware upgrade page

8) You will now need to locate the firmware file that we download and extract

previously by pressing the “Browse” button.

9) On the new window please browse to the location of the “ras” file, select it and

then press “Open”.

10) Now you should be back on the router’s firmware page with the location of

the firmware file being added.

11) Press the “UPGRADE” button to start the firmware upgrade process.

12) The firmware is being uploaded to the router now. Please do not interrupt it!

13) The firmware upgrade process will take around 5 minutes to complete.

Please do not interrupt the router or you computer during that. The router will

restart itself automatically when finished.

14) You should see the “Firmware Upgrade Complete” prompt once the upgrade

is completed successfully.

15) You will now need to restart the router back to factory default to ensure all

updates are applied properly.

16) Login back into the router via http://192.168.1.254 as shown in steps 3 to

steps 6.

17) Once you are on the router’s main webpage,

Please Goto Maintenance > SysRestart

Select “Factory Default Settings” under “System Restart with”

Press “RESTART” to restart your router.

18) The router should take around 3 minutes to restart itself.

19) The router has now been rebooted with factory default settings.

20) The firmware upgrade process is completed and we have reset the router

back to factory default. Finally you will need to follow our Quick Start Guide to

re-configure your Internet connection.