Advantech SmartStart SL304 Manual de usuario

LTE Industrial Router

SmartStart SL304

USER MANUAL

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

Advantech B+B SmartWorx – Americas

Advantech B+B SmartWorx

707 Dayton Road

Ottawa, IL 61350 USA

Website

www.advantech-bb.com

Advantech B+B SmartWorx – Europe

Advantech B+B SmartWorx s.r.o.

Sokolska 71

562 04, Usti nad Orlici,

Czech Republic

Website

www.advantech-bb.com

2019 Advantech B+B SmartWorx s.r.o. No part of this publication may be reproduced or transmitted in any

form or by any means, electronic or mechanical, including photography, recording, or any information storage and

retrieval system without written consent. Information in this manual is subject to change without notice, and does

not represent a commitment on the part of Advantech B+B SmartWorx.

Advantech B+B SmartWorx s.r.o. shall not be liable for incidental or consequential damages resulting from

the furnishing, performance, or use of this manual.

All brand names used in this manual are the registered trademarks of their respective owners. The use of

trademarks or other designations in this publication is for reference purposes only and does not constitute an

endorsement by the trademark holder.

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

Used symbols

Danger – Information regarding user safety or potential damage to the router.

Attention – Problems that can arise in speciﬁc situations.

Information, notice – Useful tips or information of special interest.

GPL licence

Source codes under GPL licence are available free of charge by sending an email to:

[email protected].

Please see http://ep.advantech-bb.cz/devzone for more information.

Advantech B+B SmartWorx s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic

Document No. MAN-0003-EN, revision from June 26, 2019. Released in the Czech Republic.

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

Contents

1 Safety Instructions 2

2 WEEE directive 3

3 Router Description 4

3.1 LTE Category 4 (Cat.4) ............................... 4

3.2 Basic HW Information ................................ 4

3.3 Conﬁguration and Diagnostics ............................ 4

3.4 Usage of the Router ................................. 5

4 Contents of Package 8

4.1 Recommended Accessories ............................. 8

5 Router Design 9

5.1 Router Versions .................................... 9

5.2 Delivery Identiﬁcation ................................ 10

5.3 Order Codes ..................................... 10

5.4 Basic Dimensions of the Router ........................... 11

5.4.1 Front view ................................... 11

5.4.2 Top view .................................... 11

5.4.3 Bottom view .................................. 12

5.4.4 Rear view ................................... 12

5.5 Mounting recommendations ............................. 13

5.6 Removal from the DIN rail .............................. 14

5.7 Description of the Rear Panel ............................ 15

5.8 Description of the Front Panel ............................ 15

5.8.1 Status indication ............................... 16

5.8.2 Power PWR/IO Connector .......................... 17

5.8.3 Antenna Connector ANT, DIV and WiFi .................. 19

5.8.4 SIM Card Reader ............................... 20

5.8.5 Ethernet Port ETH .............................. 21

5.8.6 Serial Port RS232 .............................. 22

5.8.7 Reset ..................................... 23

6 First Use 24

6.1 Connecting the Router Before the First Use .................... 24

6.2 Start .......................................... 25

6.3 Conﬁguration ..................................... 25

6.3.1 Conﬁguration by web browser ........................ 25

iii

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

7 Technical Parameters 27

7.1 Basic Parameters ................................... 27

7.2 Technical speciﬁcation of user interfaces ...................... 28

7.3 Standards and Regulations ............................. 28

7.4 Type Tests and Environmental Conditions ..................... 29

7.5 Technical Parameters of Module .......................... 30

7.6 Technical Parameters of WiFi ............................ 31

7.7 Other Technical Parameters ............................. 31

8 Recommended Literature 32

9 Troubleshooting 33

9.1 FAQ .......................................... 33

10 Customers Support 36

10.1 Customer Support for NAM ............................. 36

10.2 Customer Support for Europe ............................ 36

10.3 Customer Support for Asia ............................. 36

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

List of Figures

1 Access to the Internet from LAN .......................... 5

2 Backed up access to the Internet .......................... 6

3 Using a VPN tunnel ................................. 6

4 Serial Gateway .................................... 7

5 Contents of package ................................. 8

6 Front panel ...................................... 9

7 Product label ..................................... 10

8 Certiﬁcation label ................................... 10

9 Front view ....................................... 11

10 Top view ........................................ 11

11 Bottom view ...................................... 12

12 Rear view ....................................... 12

13 Default position of metal DIN rail clip ........................ 14

14 Removal from the DIN rail .............................. 14

15 SmartStart front panel ................................ 15

16 PWR / IO connector .................................. 17

17 Circuit example – connection of power supply ................... 17

18 Binary connection .................................. 18

19 Connecting the antenna ............................... 19

20 SIM cards ....................................... 20

21 Ethernet connector .................................. 21

22 Connection of Ethernet cable ............................ 21

23 RS232 connector ................................... 22

24 Router reset ...................................... 23

25 Router connection .................................. 24

26 Entering the IP address of the router ........................ 25

27 Entering login information .............................. 25

28 Router web interface ................................. 26

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

List of Tables

1 Router versions .................................... 9

2 Delivery identiﬁcation ................................ 10

3 Order codes overview ................................ 10

4 Front panel description ................................ 15

5 Status indication ................................... 16

6 Connection of PWR / IO connector ......................... 17

7 Characteristics of binary input ............................ 18

8 Connection of Ethernet connector .......................... 21

9 Connection of RS232 connector .......................... 22

10 Description of router reset and restart ....................... 23

11 Basic parameters ................................... 27

12 Technical speciﬁcation of user interfaces ...................... 28

13 Standards and regulations .............................. 28

14 Type tests and environmental conditions ...................... 29

15 Technical parameters of module for EMEA ..................... 30

16 Technical parameters of WiFi ............................ 31

17 Other technical parameters ............................. 31

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

1. Safety Instructions

Please, observe the following instructions:

•The router must be used in compliance with all applicable international and national laws

and in compliance with any special restrictions regulating the utilization of the router in

prescribed applications and environments.

•To prevent possible injury and damage to appliances and to ensure compliance with

all relevant provisions, use only the original accessories. Unauthorized modiﬁcations or

the use of unapproved accessories may result in damage to the router and / or a breach

of applicable regulations. Unauthorized modiﬁcations or use of unapproved accessories

may void the warranty.

•The router can not be opened.

•Turn off the router and disconnect it from power supply before handling the SIM card.

•Caution! The SIM card could be swallowed by small children.

•Input voltage must not exceed 36 V DC max.

•Do not expose the router to extreme ambient conditions. Protect the router against dust,

moisture and high temperature.

•Only routers with appropriate certiﬁcation and labelling should be used in locations where

ﬂammable and explosive materials are present, including gas stations, chemical plants,

or locations in which explosives are used. We remind users of the duty to observe the

restrictions concerning the utilization of radio devices at such places.

•Switch off the router when traveling by plane. Utilization of the router on a plane may

endanger the operation of the plane or interfere with the mobile telephone network, and

may be unlawful. Failure to observe these instructions may result in the suspension or

cancellation of telephone services for the respective client and / or may result in legal

sanctions.

•When using the router in close proximity to personal medical devices, such as cardiac

pacemakers or hearing aids, you must proceed with heightened caution.

•The router may cause interference when used in close proximity to TV sets, radio re-

ceivers or personal computers.

•It is recommended that you create an appropriate copy or backup of all important settings

that are stored in the memory of the device.

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

2. Product Disposal Instructions

The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was in-

troduced to ensure that electrical/electronic products are recycled using the best available

recovery techniques in order to minimize impact on the environment. This product contains

high quality materials and components which can be recycled. At the end of it’s life this pro-

duct MUST NOT be mixed with other commercial waste for disposal. The device contains the

battery. Remove the battery from the device before disposal. The battery in the device needs

to be disposed apart accordingly. Check the terms and conditions of your supplier for disposal

information.

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

SmartStart SL304

3. Router Description

Cellular router SmartStart is designed for wireless communication in the mobile networks

that make use of traditional cellular technologies. The primary purpose of this router is its use

in the newest Category 4 (Cat.4) services on the cellular LTE network.

3.1 LTE Category 4 (Cat.4)

LTE Category 4 (Cat.4) is the next step in 4G LTE device capability. Cat.4 rated SmartStart

routers are capable of achieving better typical speeds in 4G coverage areas where the network

is enabled with 20 MHz of contiguous spectrum. The peak downlink data rate for a Category

4 is approximately 150 Mbps. Also in the uplink, LTE Category 4 provides a peak data rate of

50 Mbps.

3.2 Basic HW Information

As a standard, the SmartStart router is equipped with one Ethernet 10/100 Mbps, one

serial interface RS232, one binary input and one output. SL304 also contains two readers for

3 V and 1.8 V SIM cards, which are placed on the rear panel of the device. The router can be

equipped with a WiFi module, but this must be part of the initial conﬁguration – it cannot be

added to the router at some point in the future. The SmartStart router is supplied in a plastic

casing.

3.3 Conﬁguration and Diagnostics

The router can be conﬁgured using a password-protected Web interface. The web interface

provides (after logging in) detailed statistics about the router activities, signal strength, detailed

system logs etc. This device supports the creation of VPN tunnels using technologies IPSec,

OpenVPN and L2TP for secure communications. There are also supported functions such as

IPv6 (the latest revision of the Internet Protocol), DHCP, NAT, NAT-T, DynDNS, NTP, VRRP,

control by SMS, primary connection backups and many other functions are also supported.

Other diagnostic functions ensuring continuous communication include automatic inspec-

tion of PPP connection offering an automatic restart feature in case of connection is lost, or

hardware watchdog which monitors the status of the router. Using a special window (start up

script window) you may insert Linux scripts for various actions. For some applications is the

key possibility to create several different conﬁgurations for one router which can be switched

as needed (e.g. using SMS or status of the binary input). Cellular routers may automatically up-

date conﬁguration and ﬁrmware from server. This allows mass reconﬁguration of many routers

in one time.

04-09-19

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www.lucom.de

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