WeBoost DRIVE 4G-X OTR Manual de usuario

NEED HELP? support.weboost.com 866.294.1660

User Manual

Mobile Cellular Signal Booster Kit

Truck Edition

DRIVE

4G-X OTR

A WILSON ELECTRONICS, LLC COMPANY

Package Content 1

Quick Installation 2

Signal Booster Speciﬁcations 4

Frequently Asked Questions 5

Safety Guidelines 6

Light Patterns 7

Troubleshooting 7

Mobile Antenna Kit Options 8

Warranty 9

_____

Index

CELL PHONE SIGNAL BOOSTER 1

THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER WILL ADJUST TO THE

TEMPERATURE OF ITS ENVIRONMENT, BUT IS DESIGNED TO PROTECT THE SIGNAL

BOOSTER TECHNOLOGY. FOR EXAMPLE, IN THE SUMMER, THE SIGNAL BOOSTER CASE

MAY BE AS HOT AS 150 DEGREES INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES

WILL NOT DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE RISK TO THE

VEHICLE. AGAIN, BE SURE TO PLACE YOUR SIGNAL BOOSTER IN A LOCATION WITH

ADEQUATE VENTILATION AND AWAY FROM DIRECT SUNLIGHT OR MOISTURE.

THE DRIVE 4G-X SIGNAL BOOSTER MAY REMAIN ON, IN VEHICLES WHOSE 12V DC POWER

SOURCES DO NOT AUTOMATICALLY SHUTDOWN WHEN THE VEHICLE IS TURNED OFF.

THIS COULD RESULT IN DISCHARGING THE VEHICLES BATTERY IN ONE TO TWO DAYS.

________

Package

Content

Installation Instructions for the Following weBoost Signal Booster:

DRIVE 4G-X™OTR 700 MHz Band 12/17 & 13

800 / 1900 (Excluding B25) AWS (1700 / 2100)

Drive 4G-X

Signal

Booster

4G-OTR

Antenna &

Mount

Slim Low

Profile

Antenna

Mounting

Bracket

DC Power

Supply

2CELL PHONE SIGNAL BOOSTER

________

Quick Installation

RUNNING ANTENNA CABLE

Run the Outside Antenna cable into the vehicle.

The cable is strong enough that it may be shut in

most vehicle doors without damaging the cable.

For a cleaner look, carefully pull down the door

seal, run the cable under the seal, and push the

seal back into place. This method reduces wear on

the cable as the door opens and closes.

INSIDE ANTENNA INSTALLATION

Identify a place on the side of the seat to mount

the Slim Low Proﬁle Antenna. The location should

be at least 18 inches but no more than 36 inches

from where the cellular device will be used. Peel

o the backing of the Velcro® and attach to seat.

Slim Low

Profile

Antenna

4G-OTR ANTENNA INSTALLATION

Select a location on one of the mirror rails to mount

the 4G-OTR Antenna that is:

• At least 12 inches from any other antennas.

• Free of obstructions.

• At least 6 inches from any windows

(including sunroofs).

Remove existing nut from mount as shown. Mount

antenna with ﬁtted disc washer and nut provided in

package. Add included thread lock on all threads.

Remove

4G-OTR

Antenna

CELL PHONE SIGNAL BOOSTER 3

CONNECT COAX CABLES TO DRIVE 4G-X

Select a location for the Drive 4G-X that is free

from excessive heat, direct sunlight and moisture

and that has proper ventilation. Good locations

include underneath a seat or under the dashboard.

Connect the cable from the 4G-OTR Antenna to the

port labeled “Outside Antenna” on the Drive 4G-X

and connect the cable from the Slim Low Proﬁle

Antenna to the port labeled “Inside Antenna” on

the booster.

CONNECT TO POWER SUPPLY

Connect the power supply cord to the end of the

Drive 4G-X labeled “Power.” NOTE: Do NOT connect

the power to the Signal Booster until you have

connected both the Inside and Outside Antennas.

CONNECT TO POWER SUPPLY

Plug the power adapter into vehicle’s 12V DC

power supply. Power up your Drive 4G-X by

ﬂipping the switch on the back of the DC power

adapter on. If your Drive 4G-X is working correctly,

the light will be green.

NOTE: If light is not green on your weBoost booster,

please refer to the troubleshooting section on page

8 or contact customer support at 1-866-294-1660

or email at [email protected].

Slim Low

Profile

Antenna

4G-OTR

Antenna

switch

Vehicle’s Power

Supply

4CELL PHONE SIGNAL BOOSTER

______

Speciﬁcations

Drive 4G-X OTR

Product Number U470010

Model Number 460010

FCC ID: PWO460021

IC: 4726A-460021

Connectors SMA-Female

Antenna Impedance 50 Ohms

Frequency 699-716 MHz, 729-756 MHz, 777-786 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755 MHz/2110-2155 MHz

Passband Gain (nominal)

700 MHz

Band 12/17

45.8

700 MHz

Band 13

46.8

800 MHz

Band 5

46.8

1700/2100 MHz

Band 4

45.2

1900 MHz

Band 2

44.6

20 dB Bandwidth (MHz) 700 MHz

Band 12/17

700 MHz

Band 13

800 MHz

Band 5

1700/2100 MHz

Band 4

1900 MHz

Band 2

Typical 30.6 31.0 37.9 79.2 77.3

Maximum 35.2 35.2 39.9 79.8 83.2

Maximum Power

Power output for single cell

phone (Uplink) dBm

700 MHz

Band 12/17

24.84

700 MHz

Band 13

24.35

800 MHz

Band 5

23.4

1700 MHz

Band 4

21.3

1900 MHz

Band 2

24.43

Power output for single cell

phone (Downlink) dBm

700 MHz

Band 12/17

2.87

700 MHz

Band 13

2.79

800 MHz

Band 5

2.8

2100 MHz

Band 4

2.0

1900 MHz

Band 2

1.92

Maximum Power

Power output for multiple

received channels (Uplink) dBm

No. Tones 700 MHz

Band 12/17

700 MHz

Band 13

800 MHz

Band 5

1700 MHz

Band 4

1900 MHz

Band 2

225.4 23.9 22.9 22.8 24.9

321.8 20.4 19.4 19.3 21.3

419.3 17.9 16.9 16.8 18.8

517.4 16.0 15.0 14.8 16.9

615.8 14.4 13.4 13.2 15.3

Maximum Power

Power output for multiple

received channels

(Downlink) dBm

No. Tones 700 MHz

Band 12/17

700 MHz

Band 13

800 MHz

Band 5

2100 MHz

Band 4

1900 MHz

Band 2

24.8 5.6 5.4 6.3 4.5

31.3 2.1 1.9 2.8 0.9

4-1.2 -0.4 -0.6 0.3 -1.6

5-3.2 -2.4 -2.6 -1.6 -3.5

6-4.7 -4.0 -4.2 -3.2 -5.1

Noise Figure 5 dB nominal

Isolation > 90 dB

Power Requirements 6 V 2 A

IC Note #1: The term “IC” before the radio certiﬁcation number only signiﬁes that Industry Canada technical speciﬁcations were met.

CELL PHONE SIGNAL BOOSTER 5

(SPECIFICATIONS cont.)

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot

be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not

alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the

Signal Booster is not in use for ﬁve minutes, it will reduce gain until a signal is detected. If a detected signal is

too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically

turn the power o on that band. For a detected oscillation the Signal Booster will automatically resume normal

operation after a minimum of 1 minute. After 5 (ﬁve) such automatic restarts, any problematic bands are

permanently shut o until the Signal Booster has been manually restarted by momentarily removing power from

the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when

multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output

signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by

means of input power or gain reduction and not by an attenuator at the output of the device.

Frequently Asked

Questions

What hours can I contact customer support?

Customer Support can be reached 7 days a week by calling 866.294.1660, or

through our support site at support.weboost.com

Why do I need to create distance between the booster and the antenna?

Antennas connected to a booster create spheres of signal. When these spheres

overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,

which causes the booster to shut down to prevent damage. The best way to keep

these spheres of signal from overlapping is to maximize separation between the

Booster and Antenna.

6CELL PHONE SIGNAL BOOSTER

Safety Guidelines

Warnings

Use only the power supply provided in this package. Use of a non-weBoost

product may damage your equipment.

The Signal Booster unit is designed for use in an indoor, temperature-controlled

environment (less than 150 degrees Fahrenheit). It is not intended for use in attics

or similar locations subject to temperatures in excess of that range.

The inside panel and dome antennas must have 6’ of separation distance from all

active users, and the low profile antennas must have 18” of separation distance

from all active users.

Connecting the Signal Booster directly to the cell phone with use of an adapter will

damage the cell phone.

The Outside Antenna must be installed no higher than 10 meters (32’9”) above ground.

Any antenna used with this device must be located at least 8 inches from all persons

RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.

This is a CONSUMER device.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and

have your provider’s consent. Most wireless providers consent to the use of signal

boosters. Some providers may not consent to the use of this device on their network.

If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by the

manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or a

licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate for

calls served by using this device.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that

may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the

authority to operate this equipment.

CELL PHONE SIGNAL BOOSTER 7

Light Patterns

SOLID GREEN — This indicates that your booster is functioning properly and there

are no issues with installation.

BLINKING RED, THEN SOLID GREEN —This indicates that one or more of the

booster bands has reduced power due to a feedback loop condition called

oscillation. This is a built in safety feature to prevent harmful interference with a

nearby cell tower. If you are already experiencing the desired signal boost, then no

further adjustments are necessary. If you are not experiencing the desired boost in

coverage then refer to the Troubleshooting section below.

SOLID RED — This is due to a feedback loop condition called oscillation. This is a

built in safety feature that causes a band to shut off to prevent harmful interference

with a nearby cell tower. Refer to Troubleshooting section below.

Troubleshooting

Fixing Blinking or Solid Red Issues

This section is only applicable if the booster is red or blinking red and you are not

experiencing the desired signal boost.

1. Unplug the Booster’s power supply.

2. Relocate the inside and outside antenna further from each other. The objective is

to increase the separation distance between them, so that they will not create this

feedback condition discussed before.

3. Plug power supply back in.

4. Monitor the indicator light on your booster. If, after a few seconds of ‘power

on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the

separation distance until the condition is corrected and/or desired coverage area is

achieved. Note: Parallel separation of the two antennas typically requires a shorter

separation distance than perpendicular separation. A combination of vertical and

horizontal separation distance also works to prevent oscillation.

5. If you are having any difficulties while testing or installing your booster, contact

our weBoost Customer Support team for assistance (866.294.1660).

8CELL PHONE SIGNAL BOOSTER

(TROUBLESHOOTING cont.)

Light O

If the Drive 4G-X Signal Booster’s light is off, verify your power supply has power.

NOTE: The Signal Booster can be reset by disconnecting and reconnecting

the power supply.

After troubleshooting you must initiate a new power cycle by disconnecting and

then reconnecting power to the Booster.

ALWAYS disconnect and reconnect power from the power supply adapter, NEVER

from the Booster.

Mobile Antenna Kit Options

INSIDE ANTENNA OPTIONS

Slim Low Profile

301152 - w/ 10’ RG174

Low Profile

311106 - w/ 10’ RG58

OUTSIDE ANTENNA OPTIONS

Mini-Mag

301126 w/ 12.5 RG174 cable- SMA

12” Mag Mount

311128 w/ 12.5’ RG174

314202 w/ 12.5’ RG174

311703 w/ 12.5’ RG174

4G Trucker Antenna

304415 w/15’ RG58

304414 w/15’ RG58

Trucker Antenna

311701 w/10.5’ RG58

311101 w/10.5’ RG58

Trucker Antenna

311119 w/13.5’ RG58

311133 w/13.5’ RG58

Marine Antenna

311130-5810 w/10.5’ RG58

4G Marine Antenna

304416 w/20’ RG58

304420 w/20’ RG58

Glass Mount

311102 w/14’ RG58

NMO Antenna

Kit 314203-5810

• 800/900/1900 NMO Antenna

• 10’ RG58 Cable

Kit 311112-17410

• 800/1900 NMO Antenna

• 14’ RG174 Cable

Kit 314203-17410

• 800/900/1900 NMO Antenna

• 14’ RG174 Cable

Kit 311104-17410

• 800/900/1900 NMO Antenna

• 10’ RG174 Cable

Kit 311104-5810

• 800/900/1900 NMO Antenna

• 10’ RG58 Cable

Kit 311112-5810

• 800/1900 NMO Antenna

• 10’ RG58 Cable

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