Symantec ALTIRIS CLIENT MANAGEMENT SUITE 7.0 SP2 -... Manual de usuario

Altiris Inventory Solution™

from Symantec User Guide

Version 7.0 SP2

Altiris Inventory Solution™from Symantec User Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

Documentation version 7.0 SP2

Legal Notice

Symantec, the Symantec Logo, Altiris, and any Altiris or Symantec trademarks used in the

product are trademarks or registered trademarks of Symantec Corporation or its affiliates

in the U.S. and other countries. Other names may be trademarks of their respective owners.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation/reverse engineering. No part of this document

may be reproduced in any form by any means without prior written authorization of

Symantec Corporation and its licensors, if any.

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS,

REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,

ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO

BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING,

PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED

IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software

as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19

"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in

Commercial Computer Software or Commercial Computer Software Documentation", as

applicable, and any successor regulations. Any use, modification, reproduction release,

performance, display or disclosure of the Licensed Software and Documentation by the U.S.

Government shall be solely in accordance with the terms of this Agreement.

Symantec Corporation

20330 Stevens Creek Blvd.

Cupertino, CA 95014

http://www.symantec.com

Technical Support

Symantec Technical Support maintains support centers globally. Technical

Support’s primary role is to respond to specific queries about product features

and functionality. The Technical Support group also creates content for our online

Knowledge Base. The Technical Support group works collaboratively with the

other functional areas within Symantec to answer your questions in a timely

fashion. For example, the Technical Support group works with Product Engineering

and Symantec Security Response to provide alerting services and virus definition

updates.

Symantec’s maintenance offerings include the following:

■A range of support options that give you the flexibility to select the right

amount of service for any size organization

■Telephone and Web-based support that provides rapid response and

up-to-the-minute information

■Upgrade assurance that delivers automatic software upgrade protection

■Global support that is available 24 hours a day, 7 days a week

■Advanced features, including Account Management Services

For information about Symantec’s Maintenance Programs, you can visit our Web

site at the following URL:

www.symantec.com/techsupp/

Contacting Technical Support

Customers with a current maintenance agreement may access Technical Support

information at the following URL:

www.symantec.com/techsupp/

Before contacting Technical Support, make sure you have satisfied the system

requirements that are listed in your product documentation. Also, you should be

at the computer on which the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information

available:

■Product release level

■Hardware information

■Available memory, disk space, and NIC information

■Operating system

■Version and patch level

■Network topology

■Router, gateway, and IP address information

■Problem description:

■Error messages and log files

■Troubleshooting that was performed before contacting Symantec

■Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical

support Web page at the following URL:

www.symantec.com/techsupp/

Customer service

Customer service information is available at the following URL:

www.symantec.com/techsupp/

Customer Service is available to assist with the following types of issues:

■Questions regarding product licensing or serialization

■Product registration updates, such as address or name changes

■General product information (features, language availability, local dealers)

■Latest information about product updates and upgrades

■Information about upgrade assurance and maintenance contracts

■Information about the Symantec Buying Programs

■Advice about Symantec's technical support options

■Nontechnical presales questions

■Issues that are related to CD-ROMs or manuals

Maintenance agreement resources

If you want to contact Symantec regarding an existing maintenance agreement,

please contact the maintenance agreement administration team for your region

as follows:

[email protected]Asia-Pacific and Japan

[email protected]Europe, Middle-East, and Africa

[email protected]North America and Latin America

Additional enterprise services

Symantec offers a comprehensive set of services that allow you to maximize your

investment in Symantec products and to develop your knowledge, expertise, and

global insight, which enable you to manage your business risks proactively.

Enterprise services that are available include the following:

These solutions provide early warning of cyber attacks, comprehensive threat

analysis, and countermeasures to prevent attacks before they occur.

Symantec Early Warning Solutions

These services remove the burden of managing and monitoring security devices

and events, ensuring rapid response to real threats.

Managed Security Services

Symantec Consulting Services provide on-site technical expertise from

Symantec and its trusted partners. Symantec Consulting Services offer a variety

of prepackaged and customizable options that include assessment, design,

implementation, monitoring, and management capabilities. Each is focused on

establishing and maintaining the integrity and availability of your IT resources.

Consulting Services

Educational Services provide a full array of technical training, security

education, security certification, and awareness communication programs.

Educational Services

To access more information about Enterprise services, please visit our Web site

at the following URL:

www.symantec.com

Select your country or language from the site index.

Technical Support ............................................................................................... 4

Chapter 1 Introducing Inventory Solution ........................................ 11

About Inventory Solution .............................................................. 11

About Inventory Pack for Servers .................................................... 12

What’s new in this version of Inventory Solution ............................... 13

About what you can inventory ........................................................ 13

Supported Inventory Solution platforms .......................................... 15

Components of Inventory Solution .................................................. 16

What you can do with Inventory Solution ......................................... 17

Methods for gathering inventory .................................................... 18

Where to get more information ....................................................... 20

Chapter 2 Using the Inventory home page ....................................... 23

About the Inventory home page ...................................................... 23

Chapter 3 Preparing managed computers for inventory ............... 25

Preparing managed computers for inventory and metering .................. 25

About the Inventory and Application Metering plug-ins ...................... 27

Installing the Inventory and Application Metering plug-ins ................. 28

Upgrading the Inventory and Application Metering plug-ins ................ 29

Uninstalling the Inventory and Application Metering plug-ins ............. 29

Chapter 4 Gathering inventory on managed computers ............... 31

About gathering inventory on managed computers ............................ 32

About inventory policies and tasks ................................................. 33

About predefined inventory policies ................................................ 34

About methods for gathering software inventory ............................... 36

About using Inventory Solution with the Software Catalog Data

Provider ............................................................................... 38

How Inventory Solution works with the Software Catalog Data

Provider ............................................................................... 39

Gathering inventory on managed computers ..................................... 41

Using predefined inventory policies ................................................ 42

Contents

Manually creating and modifying inventory policies and tasks ............. 43

Selecting computers and scheduling inventory tasks .......................... 44

Inventory policy options ................................................................ 45

Inventory advanced options ........................................................... 46

Inventory advanced options: Data Classes tab .................................... 47

Inventory advanced options: Files Properties Scan Settings tab ............ 47

Inventory advanced options: Run options tab .................................... 51

About detailed file inventory .......................................................... 53

About targeted software inventory .................................................. 54

Gathering detailed file inventory .................................................... 55

Running a targeted software inventory ............................................ 56

Chapter 5 Gathering inventory using stand-alone

packages ......................................................................... 59

About gathering inventory using stand-alone packages ....................... 59

Gathering inventory using stand-alone packages ............................... 60

Creating and editing stand-alone inventory packages ......................... 60

Stand-alone inventory package options page .................................... 61

Running stand-alone inventory packages on target computers ............. 64

Stand-alone inventory package command-line switches ...................... 66

Manually reporting stand-alone inventory data ................................. 67

Chapter 6 Gathering custom inventory ............................................. 69

About gathering custom inventory .................................................. 69

Gathering custom inventory .......................................................... 71

Creating and customizing the data class ........................................... 72

Creating a custom inventory script task ........................................... 74

About creation interfaces .............................................................. 76

Viewing custom inventory data ...................................................... 79

Chapter 7 Viewing inventory data and reports ................................ 81

Viewing inventory data ................................................................. 81

Using inventory reports ................................................................ 81

About using the Resource Manager to view inventory data .................. 82

Using the Resource Manager to view inventory data ........................... 84

Chapter 8 Metering and denying applications ................................. 85

About metering and denying applications ......................................... 85

About how application metering works ............................................ 88

About blacklisting applications ....................................................... 88

About configuring applications for metering ..................................... 89

Contents8

Metering and denying applications .................................................. 89

Configuring Application Metering policies ........................................ 90

Defining applications to meter or deny ............................................. 92

Application metering policy options ................................................ 93

Application definition details ........................................................ 96

Application metering start, stop, and denial events ............................ 99

About application summary data ................................................... 101

About how application metering summary is sent ............................ 104

Managing application metering data .............................................. 105

Viewing application metering data ................................................ 105

Chapter 9 Gathering baseline inventory .......................................... 107

About baseline inventory ............................................................. 107

About baseline files ..................................................................... 108

Compiling a file baseline snapshot ................................................. 109

File baseline task options ............................................................. 110

File Configuration Editor dialog box ............................................... 112

File Snapshot Editor options ......................................................... 121

Creating a Registry Baseline Snapshot task ..................................... 123

Registry Baseline Task page ......................................................... 123

Registry Configuration Editor options ............................................ 125

Registry Snapshot Editor options .................................................. 128

Index ................................................................................................................... 129

9Contents

Contents10

Otros manuales para ALTIRIS CLIENT MANAGEMENT SUITE 7.0 SP2 -...

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Software de Symantec

Symantec

Symantec 14541094 - pcAnywhere Host & Remote Manual de usuario

Symantec

Symantec 10551441 - AntiVirus Corporate Edition Manual de usuario

Symantec

Symantec 20096002 - Norton Utilities 14.5 Manual de usuario

Symantec

Symantec NORTON INTERNET SECURITY 2004 Manual de usuario

Symantec

Symantec ALTIRIS DEPLOYMENT SOLUTION 7.1 - FOR DELL SERVERS... Manual de usuario

Symantec

Symantec PCANYWHERE - V 12.0 AUTOMATION GUIDE Manual de usuario

Symantec

Symantec ASSET MANAGEMENT SUITE 7.0 Manual de usuario

Symantec

Symantec 10024200 - 50PK SYM ANTIVIRUS 8.0 Manual de usuario

Symantec

Symantec ALTIRIS DEPLOYMENT SOLUTION 6.9 SP4 - V1.0 Manual de usuario

Symantec

Symantec 14125628 - Norton Internet Security 2009 Manual de usuario

Symantec

Symantec NORTON INTERNET SECURITY - FOR MAC V4 Manual de usuario

Symantec

Symantec BRIGHTMAIL - SYM ANTISPAM AND Manual de usuario

Symantec

Symantec WISE LINUX PACKAGE EDITOR 8.0 - REFERENCE... Manual de servicio

Symantec

Symantec 10067161 - 10PK NORTON ANTIVIRUS Manual de usuario

Symantec

Symantec 10097944 - 10PK NORTON ANTIVIRUS 2004 Manual de usuario

Symantec

Symantec Norton Personal Firewall 2003 Manual de usuario

Symantec

Symantec 20044017 - Norton Antivirus 2010 Manual de usuario

Symantec

Symantec WISE MOBILE DEVICE PACKAGE EDITOR 7.0 SP2 - REFERENCE FOR WISE INSTALLATION STUDIO... Manual de servicio

Symantec

Symantec ALTIRIS 7.0 SP2 - MANAGEMENT SOLUTION Manual de usuario

Symantec

Symantec ALTIRIS CMDB SOLUTION 7.0 - V1.0 Manual de usuario

Symantec

Symantec 11105111 - SYM MAIL SEC SMTP 5.0 SMS PORT MEDIA CD... Manual de usuario

Symantec

Symantec PCANYWHERE - V12.5 Manual de servicio

Symantec

Symantec ANTIVIRUS - V 11.0 FOR MAC Manual de usuario

Symantec

Symantec Veritas Storage Foundation HP-UX Manual de usuario

Manuales populares de Software de otras marcas

COMPRO

COMPRO COMPROFM Manual de usuario

Muratec

Muratec OFFICEBRIDGE ONLINE Manual de usuario

Oracle

Oracle Contact Center Anywhere 8.1 Manual de usuario

Adobe

Adobe 65007312 - Photoshop Lightroom Manual

Avaya

Avaya NULL One-X for RIM Blackberry Manual de usuario

HP ProLiant BL420c Manual de usuario

PS Audio

PS Audio PowerPlay Manual del propietario

Brady

Brady LOCKOUT PRO 3.0 Manual de servicio

Avaya

Avaya Interaction Center Manual de usuario

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manual

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manual de usuario

Oracle

Oracle Application 9i Manual de usuario

Acer

Acer RDM Manual de usuario

Canon

Canon Vixia HF21 Manual de usuario

Canon

Canon ZR950 Manual de usuario

Samsung

Samsung Auto Backup Manual de usuario

Polycom

Polycom Vortex EF2201 Instrucciones de instalación y funcionamiento

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manual de usuario