Reolink RLC-824A Manual de usuario

Apply to: RLC-824A and RLC-1224A

Operational Instruction

@ReolinkTech https://reolink.com

July 2021

QSG1_A

58.03.001.0202

EN/DE/FR/IT/ES

Technical Support

If you need any technical help, please visit our ocial support site and

contact our support team before returning the products,

https://support.reolink.com.

Technische Unterstützung

Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team

zuerst, bevor Sie Ihre Bestellung zurücksenden. Meiste Fragen oder

Probleme können von unserem Online Support Center beantwortet und

gelöst werden: https://support.reolink.com.

Support technique

Si vous avez besoin d’aide, veuillez contacter Reolink avant de

retourner votre produit. La plupart des questions peuvent être

répondues via notre centre de support en ligne à l’adresse

https://support.reolink.com.

Supporto Tecnico

Se avete bisogno di aiuto, le chiediamo gentilmente di contattare

Reolink prima di restituire il prodotto. La maggior parte delle domande

può essere risolta tramite il nostro centro di assistenza online

all’indirizzo https://support.reolink.com.

Soporte técnico

Si necesita ayuda, comuníquese con Reolink antes de devolver su

producto. La mayoría de las preguntas se pueden responder a través

de nuestro centro de soporte en línea en https://support.reolink.com.

REOLINK INNOVATION LIMITED

FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN

STREET MONG KOK KL HONG KONG

Product Ident GmbH

UK REP

EU REP

APEX CE SPECIALISTS LIMITED

Hoferstasse 9B, 71636 Ludwigsburg, Germany

Email: prodsg@libelleconsulting.com

Addr.: 89 Princess Street, Manchester, M14HT, UK

Email: [email protected]

English English1 2

What's in the Box 2

Camera Introduction 3

Connection Diagram 5

Set up the Camera 6

Mount the Camera 7

Troubleshooting 10

Speciﬁcations 11

NotiﬁcationofCompliance 12

What's in the Box

Pack of Screws

Camera Waterproof Lid Ethernet Cable

Surveillance SignQuick Start Guide Mounting Hole

Template

Content

English English3 4

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Camera Introduction

Mount

Micro SD Card Slot

Speaker

Built-in Mic

Metal Case

Lens

Waterproof Lid

Network Cable

Reset Button

Power Port (Optional)

*Pressandholdfor10secondstorestorecamera

tofactorysettings.

Spotlight

English English3 4

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Camera Introduction

Mount

Micro SD Card Slot

Speaker

Built-in Mic

Metal Case

Lens

Waterproof Lid

Network Cable

Reset Button

Power Port (Optional)

*Pressandholdfor10secondstorestorecamera

tofactorysettings.

Spotlight

English English5 6

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Set up the Camera

• On Smartphone

• On PC

ScantodownloadtheReolinkApp.

DownloadpathoftheReolinkClient:Gotohttps://reolink.com > Support

>App&Client.

DownloadandLaunchtheReolinkApporClientsoftware,andfollowthe

onscreeninstructionstoﬁnishinitialsetup.

NOTE: IfyouareconnectingthecameratoaReolinkPoENVR,

pleasesetupthecameraviatheNVRinterface.

Connection Diagram

Beforeusingthecamera,pleaseconnectyourcameraasinstructed

belowtoﬁnishinitialsetup.

1.ConnectthecameratoaReolinkNVR(notincluded)withanEthernet

cable.

2.ConnecttheNVRtoyourrouter,andthenpowerontheNVR.

*YoumayalsoconnectthecameratoaPoEswitchorPoEinjector.

NOTE:Thecamerashouldbepoweredwitha12VDCadapteroraPoE

poweringdevicesuchasPoEinjector,PoEswitchorReolinkNVR

(notincludedinthepackage).

PoEIPCamera

EthernetCable

ReolinkNVR Router

Power Adapter

English English5 6

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Set up the Camera

• On Smartphone

• On PC

ScantodownloadtheReolinkApp.

DownloadpathoftheReolinkClient:Gotohttps://reolink.com > Support

>App&Client.

DownloadandLaunchtheReolinkApporClientsoftware,andfollowthe

onscreeninstructionstoﬁnishinitialsetup.

NOTE: IfyouareconnectingthecameratoaReolinkPoENVR,

pleasesetupthecameraviatheNVRinterface.

Connection Diagram

Beforeusingthecamera,pleaseconnectyourcameraasinstructed

belowtoﬁnishinitialsetup.

1.ConnectthecameratoaReolinkNVR(notincluded)withanEthernet

cable.

2.ConnecttheNVRtoyourrouter,andthenpowerontheNVR.

*YoumayalsoconnectthecameratoaPoEswitchorPoEinjector.

NOTE:Thecamerashouldbepoweredwitha12VDCadapteroraPoE

poweringdevicesuchasPoEinjector,PoEswitchorReolinkNVR

(notincludedinthepackage).

PoEIPCamera

EthernetCable

ReolinkNVR Router

Power Adapter

English English7 8

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Install the Camera

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Hold and press on the camera top

and turn anticlockwise to separate

mountingplatefromthecamera.

Drill holes according to the

mounting hole template and

screw the mounting plate to the

mountingholesontheceiling.

NOTE: Usethedrywallanchors

includedinthepackageifneeded.

Mount the Camera

•Donotfacethecameratowardsanylightsources.

•Donotpointthecameratowardsaglasswindow.Or,itmayresultin

poorimagequalitybecauseofthewindowglarebyspotlights,

ambientlightsorstatuslights.

• Do not place the camera in a shaded area and point it towards a

well-litarea.Or,itmayresultinpoorimagequality.Toensurebestimage

quality,thelightingconditionforboththecameraandthecaptureobject

shallbethesame.

•Toensurebetterimagequality,it’srecommendedtocleanthelenswith

asoftclothfromtimetotime.

•Makesurethepowerportsarenotdirectlyexposedtowateror

moistureandnotblockedbydirtorotherelements.

•WithIPwaterproofratings,thecameracanworkproperlyunder

conditionslikerainandsnow.However,itdoesn'tmeanthecameracan

workunderwater.

• Do not install the camera at places where rain and snow can hit the lens

directly.

•Thecameramayworkinextremecoldconditionsaslowas-25°C.

Becausewhenitispoweredon,thecamerawillproduceheat.Youmay

poweronthecameraindoorsforafewminutesbeforeinstallingit

outdoors.

Installation Tips

English English7 8

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Install the Camera

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Hold and press on the camera top

and turn anticlockwise to separate

mountingplatefromthecamera.

Drill holes according to the

mounting hole template and

screw the mounting plate to the

mountingholesontheceiling.

NOTE: Usethedrywallanchors

includedinthepackageifneeded.

Mount the Camera

•Donotfacethecameratowardsanylightsources.

•Donotpointthecameratowardsaglasswindow.Or,itmayresultin

poorimagequalitybecauseofthewindowglarebyspotlights,

ambientlightsorstatuslights.

• Do not place the camera in a shaded area and point it towards a

well-litarea.Or,itmayresultinpoorimagequality.Toensurebestimage

quality,thelightingconditionforboththecameraandthecaptureobject

shallbethesame.

•Toensurebetterimagequality,it’srecommendedtocleanthelenswith

asoftclothfromtimetotime.

•Makesurethepowerportsarenotdirectlyexposedtowateror

moistureandnotblockedbydirtorotherelements.

•WithIPwaterproofratings,thecameracanworkproperlyunder

conditionslikerainandsnow.However,itdoesn'tmeanthecameracan

workunderwater.

• Do not install the camera at places where rain and snow can hit the lens

directly.

•Thecameramayworkinextremecoldconditionsaslowas-25°C.

Becausewhenitispoweredon,thecamerawillproduceheat.Youmay

poweronthecameraindoorsforafewminutesbeforeinstallingit

outdoors.

Installation Tips

English English9 10

Troubleshooting

Ifyourcameraisnotpoweringon,pleasetrythefollowingsolutions:

•Makesureyourcameraispoweredproperly.ThePoEcamerashould

bepoweredbyaPoEswitch/injector,theReolinkNVRora12Vpower

adapter.

•IfthecameraisconnectedtoaPoEdeviceaslistedabove,connectthe

cameratoanotherPoEportandseeifthecamerawillpoweron.

•TryagainwithanotherEthernetcable.

Ifthesewon’twork,contactReolinkSupport.

Ifthepicturefromthecameraisnotclear,pleasetrythefollowing

solutions:

•Checkthecameralensfordirt,dustorspiderwebs,pleasecleanthe

lenswithasoft,cleancloth.

•Pointthecameratoawell-litarea,thelightingconditionwillaectthe

picturequalityalot.

•Upgradetheﬁrmwareofyourcameratothelatestversion.

•Restorethecameratofactorysettingsandcheckoutagain.

Camera is not Powering on

Picture is not Clear

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Align the camera to the mounting plate and turn the camera clockwise

tolockittightly.Payattentionthatthesetwopointsshouldbealigned,

whichmeansthecamerahasbeenlockedcorrectly.

Oncethecameraisinstalled,you

mayrotatethecamerabody

manuallytoadjustthecamera’s

surveillanceangle.

NOTE: Runthecablethroughthecablenotchonthemountbase.

English English9 10

Troubleshooting

Ifyourcameraisnotpoweringon,pleasetrythefollowingsolutions:

•Makesureyourcameraispoweredproperly.ThePoEcamerashould

bepoweredbyaPoEswitch/injector,theReolinkNVRora12Vpower

adapter.

•IfthecameraisconnectedtoaPoEdeviceaslistedabove,connectthe

cameratoanotherPoEportandseeifthecamerawillpoweron.

•TryagainwithanotherEthernetcable.

Ifthesewon’twork,contactReolinkSupport.

Ifthepicturefromthecameraisnotclear,pleasetrythefollowing

solutions:

•Checkthecameralensfordirt,dustorspiderwebs,pleasecleanthe

lenswithasoft,cleancloth.

•Pointthecameratoawell-litarea,thelightingconditionwillaectthe

picturequalityalot.

•Upgradetheﬁrmwareofyourcameratothelatestversion.

•Restorethecameratofactorysettingsandcheckoutagain.

Camera is not Powering on

Picture is not Clear

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Align the camera to the mounting plate and turn the camera clockwise

tolockittightly.Payattentionthatthesetwopointsshouldbealigned,

whichmeansthecamerahasbeenlockedcorrectly.

Oncethecameraisinstalled,you

mayrotatethecamerabody

manuallytoadjustthecamera’s

surveillanceangle.

NOTE: Runthecablethroughthecablenotchonthemountbase.

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