Quantum Scalar i500 Guía de inicio rápido

Upgrade Instructions

6-01739-05 Rev A

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of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

Scalar i500 Library Firmware

This document describes how to download Scalar i500 library firmware from www.quantum.com and

upgrade library firmware using the web client.

Downloading Library Firmware

Required item: Computer with Internet access

1Using a web browser on a computer, do the following:

a. Go to www.quantum.com.

b. Click the I want to... drop-down list and select Download Software.

2Select the i500 library from the product list. Select Tape Libraries > Scalar > Scalar i500.

CAUTION

If you are currently running library firmware version 320G.GS004 or

400G.GS006, you must first install and run the Library Service Utility

before upgrading firmware. If you do not first run the Library Service

Utility, then the firmware upgrade may not complete successfully. The

Library Service Utility and installation instructions are located in the “.zip”

file that contains the firmware download files.

If you are currently running library firmware prior to version 320G.GS004,

do not upgrade to version 320G.GS004 or 400G.GS006, but instead

upgrade to the latest version. You will not need to run the Library Service

Utility.

Note

Be aware that if you downgrade from one major firmware version to an earlier

major version, library configuration settings will be reset to the factory defaults.

You can restore the other configurable items using a configuration file that was

saved when the earlier version of library firmware was installed on the library, or

you can reconfigure your library’s settings. For more information, see the Scalar

i500 User’s Guide.

Note

Downgrading Library Firmware—If a library is running firmware version 400G or

higher, the following restrictions on downgrading apply:

• If your library is Quantum branded, you can downgrade to firmware version 400G

or higher. (There is no lower version of Quantum-branded firmware.)

• If your library is ADIC branded and has Fibre-Channel I/O blades installed, you

can downgrade to firmware version 400G or higher. You cannot downgrade to a

lower version than 400G.

2 Upgrade Instructions: Scalar i500 Library Firmware

3On the Scalar i500 page that opens, click on the Firmware link.

4Both the library firmware and drive firmware are contained in the same download file. Locate the

firmware you need depending on the type of tape drives in your library and click on the Download Now

button.

The Export Regulation and End-user License Agreement appears in a new browser window.

5Select the I accept checkbox and click Accept.

6If your Web browser prompts you to decide what to do with the firmware download file, save the file to

a known location on your computer (for example, “My Documents\Scalar_i500”).

7Open the firmware download file, which is a “.zip” file, and extract its contents to a known location on

your computer. The contents of the zip file inlcude:

• The current library firmware release notes

• A copy of these library firmware upgrade instructions

• The tape drive firmware upgrade instructions

• The “.tgz” file containing the current libary firmware

• Three “.fmr” files representing the supported tape drive firmware for SCSI, Fibre Channel (FC), and

SAS tape drives

• The Library Service Utility

• The Library Service Utility installation instructions

8If it is still open, close the license agreement Web browser window by clicking on the Xbutton located

in the upper-right window corner.

9Continue with Upgrading Library Firmware Using the Web Client on page 2.

Upgrading Library Firmware Using the Web Client

Upgrading library firmware can take up to an hour for large configurations.

Before updating the library firmware, it is recommended to capture the library snapshot. The library

snapshot file saves status information and trace logs for library components, which may assist with problem

analysis in the unlikely event that the firmware upgrade fails and a library snapshot cannot be captured after

the upgrade attempt.

In addition, it is recommended to save the library configuration before upgrading the library in case the

upgrade fails. Once the upgrade successfully completes, it is also recommended to save the configuration.

For additional information about capturing the library snapshot and saving the configuration, see chapter

10, “Troubleshooting,” in the Scalar i500 User’s Guide, 6-01210-xx.

CAUTION

After the firmware update process starts, you must wait until it

completes. Do not interrupt the process or loss of data or library

operability could occur.

Note

This operation should not be performed concurrently by multiple administrative

users logged in from different locations. You can access the appropriate web

client screens, but you cannot update library firmware while another

administrative user is performing the same operation.

Upgrade Instructions: Scalar i500 Library Firmware 3

1Stop any processes on the host application that are communicating with the library.

2If you are currently running any version of firmware other than 320G.GS004 or 400G.GS006, skip this

step. If you are currently running firmware version 320G.GS004 or 400G.GS006, install and run the

Library Service Utility before you upgrade the firmware. (If you do not first run the Library Service Utility,

the firmware upgrade may not complete successfully.) For instructions, see the Library Service Utility

Installation Instructions included in the “.zip” file that contains the firmware download files. When

finished running the Library Service Utility, continue to Step 3.

3Access the library using the web client.

4From the Tools menu, select Update Library Firmware.

The Tools - Update Library Firmware screen appears.

5Click Browse.

The Choose File dialog box appears.

6Locate the firmware file that you downloaded in Downloading Library Firmware on page 1 and click

Open.

7Select Apply.

A confirmation dialog box appears asking you to confirm the firmware update and library reboot.

8Click OK.

The Progress Window appears containing information on the status and elapsed time of the firmware

update. The Progress Window closes automatically and a dialog box appears containing information

about the successful firmware download and library reboot. Click OK and wait for the library to

completely reboot. Continue to Step 9.

If Failure appears in the Progress Window, follow the instructions listed in the Progress Window to

resolve any issues that occurred during the update. The library will automatically reload the previous

version of library firmware.

9To verify that the library firmware update was successful, do the following:

a. Log on to the web client.

b. From the Reports menu, select About > Scalar i500.

The About Scalar i500 screen appears.

c. Verify the correct firmware appears on the screen.

Note

The web client supports the following web browsers: Microsoft® Internet

Explorer 6.0 and later versions and Mozilla Firefox™ 1.0.6 and later versions.

Note

If the library has not finished rebooting, an error page or message appears

when you try to access or log on to the web client. If the reboot process fails,

the library will retry every 10 minutes until the library successfully restarts.

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