Pitney Bowes SV62214 Manual

Operator Guide

DM100i / DM200L Digital Mailing Systems

1 Elmcroft Road

Stamford, Connecticut 06926-0700

www.pitneybowes.com

For Service or Supplies

PB Form SV62214 Rev. A 09/08

*SV62214REVA*

SV62214 Rev. A 09/08

reproduced in whole or in part in any fashion or stored in a retrieval

system of any type or transmitted by any means, electronically or me-

chanically, without the express, written permission of Pitney Bowes.

We have made every reasonable effort to ensure the accuracy and

usefulness of this manual; however, we cannot assume responsibility

for errors or omissions or liability for the misuse or misapplication of

our products.

Due to our continuing program of product improvement, equipment

and material speciﬁcations as well as performance features are

subject to change without notice. Your digital mailing system may not

have some of the features described in this book. Available features

vary, depending on the model of your mailing system, installed op-

tions, system software level, and how your system is set up.

E-Z Seal, Postage By Phone, Purchase Power, and PC Meter Con-

nect are trademarks or registered trademarks of Pitney Bowes Inc.

ENERGY STAR is a registered trademark of the United States Envi-

ronmental Protection Agency. USPS is a registered trademark of the

United States Postal Service. Windows is a trademark of Microsoft

Corporation.

FCC Part 15 Compliance

NOTE: This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to part 15 of the

FCC rules. These limits are designed to provide reasonable protec-

tion against interference in a residential installation. This equipment

generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may

cause interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If this equipment does cause interference to radio or television recep-

tion, which can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by one

or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modiﬁcations to this equipment not expressly

approved by the party responsible for compliance could void the

user’s authority to operate the equipment.

A shielded USB cable be must used with this equipment to ensure

compliance with the limits. Use of a unshielded cable is prohibited.

FCC Part 68 Compliance of the P700/P7L1 Modem

This equipment complies with Part 68 of the FCC rules and the

requirements adopted by the ACTA. On the back of this equipment is

a label that contains, among other information, a product identiﬁer in

the format US:AAAEQ##TXXXX. If requested, this number must be

provided to the telephone company.

This equipment is designed to be connected to a Facility Interface

Code 02LS2 network with RJ11C network interface.

A plug and jack used to connect this equipment to the premises wir-

ing and telephone network must comply with the applicable FCC Part

68 rules and requirements adopted by the ACTA.

iii

The ringer equivalence number (REN) is used to determine the

number of devices that may be connected to a telephone line.

Excessive RENs on a telephone line may result in the devices not

ringing in response to an incoming call. In most but not all areas,

the sum of RENs should not exceed ﬁve (5.0). To be certain of the

number of devices that may be connected to a line, as determined by

the total RENs, contact the local telephone company. The REN for

this product is part of the product identiﬁer that has the format US:

AAAEQ##TXXXX. The digits represented by ## are the REN without

a decimal point (for example 03 is a REN of 0.3).

If this mailing machine causes harm to the telephone network, the

telephone company will notify you in advance that temporary dis-

continuance of service may be required. But if advance notice isn’t

practical, the telephone company will notify you as soon as possible.

Also, you will be advised of your right to ﬁle a complaint with the FCC

if you believe it is necessary.

The telephone company may make changes in its facilities, equip-

ment, operations, or procedures that could affect the operation of

the equipment. If this happens the telephone company will provide

advance notice in order for you to make necessary modiﬁcations to

maintain uninterrupted service.

If trouble is experienced with this equipment, please contact Pitney

Bowes (see page v) for phone contact for repair or warranty informa-

tion. If the equipment is causing harm to the telephone network, the

telephone company may request that you disconnect the equipment

until the problem is resolved. This equipment is not intended to be

repaired by the customer (user).

Connection to party-line service is subject to state tariffs. Contact the

state public utility commission, public service commission, or corpo-

ration commission for information.

If the installation site has specially wired alarm equipment connected

to the telephone line, ensure the installation of this mailing machine

does not disable the alarm equipment. If you have questions about

what will disable alarm equipment, consult your telephone company

or a qualiﬁed installer.

For California Customers Only

The battery in this product contains perchlorate material. California

requires perchlorate containing products to be accompanied by the

following notice: Perchlorate Material - special handling may apply,

Go to: www.dtsc.ca.gov/hazardouswaste/perchlorate

Servicing

This equipment is not intended to be serviceable. Please refer to the

warranty information if problems occur. Failed units will be withdrawn

by Pitney Bowes service engineers and returned to the U.S. Service

Center. For reference purposes, the U.S. Service Center contact ad-

dress is: Pitney Bowes Inc., 1 Elmcroft Road, Stamford, CT, 06926-

0700.

Machine Identification

Product Name: DM100i Digital Mailing System

Model Number: P700

Product Name: DM200L Digital Mailing System

Model Number: P7L1

Resources

For support information:

DM100i: www.pitneyworks.com/DM100/

DM200L: www.pitneyworks.com/DM200/

To order PB supplies and accessories, go to:

www.pb.com and click on Supplies

order by phone at 1-800-243-7824 (M-F 8:00 AM to 8:00 PM E.T.)

To view a list of your equipment, pay invoices online, or you have

questions about your Postage-by-Phone account go to:

www.pb.com and click on My Account

For questions about your account or the product, call the Pitney

Bowes Customer Care Center at 1-800-522-0020.

To contact the United Stated Postal Service® (USPS), visit:

www.USPS.com

Pitney Bowes Contact List

This page was put in as a placeholder only. This allows you to print this

entire guide in a duplex (double-sided) mode while keeping the proper

page positions.

vii SV62214 Rev. A

Table of Contents

1 • Introduction

What's in this Guide ................................................................. 1-1

About Your Digital Mailing System ........................................... 1-2

Postal Requirements................................................................ 1-3

Sections of the Meter Stamp.................................................... 1-4

What is IntelliLink™? ............................................................... 1-4

About PC Meter Connect™...................................................... 1-5

Other Sources of Information................................................... 1-5

Specifications........................................................................... 1-6

Equipment ......................................................................... 1-6

Material ............................................................................. 1-7

Important Safety Notes ............................................................ 1-8

Important Telephone Safety Instructions.................................. 1-9

2 • Getting to Know Your System

Parts of the Machine ............................................................... 2-2

Control Panel .......................................................................... 2-4

Connections on Back of Machine ............................................ 2-6

PC Meter Connect™................................................................. 2-7

3 • Running Mail

Home Screen ........................................................................... 3-1

Checking Funds (Postage) Availability in Machine .................. 3-1

Applying Postage ..................................................................... 3-2

Keying In the Postage Directly .......................................... 3-3

Entering Weight Manually ................................................. 3-4

Using the Weighing Platform (Scale)................................. 3-5

Using Differential Weighing...................................................... 3-6

Selecting an Account to Track Postage .................................. 3-8

Using the Batch Count Feature ............................................... 3-9

Viewing (Checking) the Batch Count................................. 3-9

Printing the Batch Count.................................................. 3-10

Clearing the Batch Count ................................................ 3-10

viii

Table of Contents

SV62214 Rev. A

4 • Printing Options

Printing Options ....................................................................... 4-1

Sections of the Meter Stamp.................................................... 4-1

Printing a $0.00 Meter Stamp .................................................. 4-2

Auto-Advance of Printed Date for the Meter Stamp................. 4-2

Manually Changing Printed Date for the Meter Stamp ............ 4-2

Bypass All Printing and Seal the Envelope Only...................... 4-3

Omitting/Restoring Day or Date on the Meter Stamp .............. 4-4

Adding/Removing a Postal Inscription to Meter Stamp .............. 4-5

Adding/Removing an Envelope Ad to the Meter Stamp........... 4-6

Printing the Date and Time Only (no meter stamp).................. 4-7

Printing Ad, Date, and Time Only (no meter stamp) ................ 4-8

Adjusting Horizontal Print Position of Meter Stamp ................. 4-9

5 • Normal and Custom Presets

What is a Preset?..................................................................... 5-1

Why Should I Use Presets? ..................................................... 5-1

Why Should I Always Include a USPS®“Class” in my Preset? 5-1

Normal Preset .......................................................................... 5-2

Viewing (and Selecting) the Normal Preset ...................... 5-3

Defining New Values for the Normal Preset ...................... 5-4

Custom Presets ....................................................................... 5-5

Selecting a Custom Preset................................................ 5-5

Defining a New Custom Preset ......................................... 5-6

Viewing (and Selecting) a Custom Preset ........................ 5-7

Editing a Custom Preset Name ......................................... 5-8

Deleting a Custom Preset.................................................. 5-8

6 • Adding Postage/Connecting to Data Center

Postage and Your Machine ...................................................... 6-1

Establishing Communications Between Your Machine and the

Pitney Bowes Data Center....................................................... 6-1

Downloads from the Data Center to Your Machine ..................... 6-2

Using PC Meter Connect™to Establish Communications with the

Data Center (Preferred Method) .............................................. 6-5

Using Analog Phone Line to Establish Communications with the

Data Center (Alternate Method)............................................... 6-6

Table of Contents

SV62214 Rev. A

Checking Funds (Postage) Availability in Machine .................. 6-7

Checking Your Postage by Phone® Account Balance............. 6-8

Adding Postage........................................................................ 6-9

Printing a Funds (Postage) Report .........................................6-11

Downloading Files or Updating System ................................. 6-12

7 • System Options

System Options........................................................................ 7-1

Basic Options........................................................................... 7-3

Advancing the Date on the Machine.................................. 7-3

Setting the Machine to Today's Date ................................. 7-3

Adjusting the Contrast of the Display ................................ 7-3

Turning Features On and Off............................................. 7-4

Setting the Date, Time, and Timeouts ............................... 7-5

Setting Postage Values (Funds Warnings)........................ 7-8

Changing the Lock Codes and Passwords........................ 7-9

Setting Scale Options ......................................................7-11

Connecting to Data Center.............................................. 7-15

Advanced Options.................................................................. 7-20

Intra BMC ZIPs................................................................ 7-21

Change Language ........................................................... 7-22

Meter Withdrawal (Withdrawing Postage Funds) ............ 7-22

Run Install Mode.............................................................. 7-24

8 • Departmental Accounting

Overview of the Accounting Feature ........................................ 8-1

Activating Accounting and Setting Up Your Accounts .............. 8-2

Turning On Accounting............................................................. 8-4

Turning Off Accounting............................................................. 8-5

Turning On Account Passwords............................................... 8-6

Turning Off Account Passwords............................................... 8-7

Creating an Account................................................................. 8-8

Editing Account Names and Passwords .................................. 8-9

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