Nortel AS 5300 Manual de usuario

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100

Document status: Standard

Document issue: 01.01

Document date: 03 June 2008

Product release: Release 6.0

Job function: Product Fundamentals

Type: NTP

Language type: English

Sourced in Canada and the United States

Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

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Contents

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

Contents

New in this release 5

Features 5

Other changes 5

Introduction 6

MAS installation 7

Architecture and supported hardware and software 7

Session controller 8

VXML browser 8

SIP Multimedia Conductor (SIPMC) 8

Multimedia Controller 8

IVR media processor (IVRMP) 9

Conference media processor 9

Multimedia Content Store 9

Stream source 9

Reporter 9

MAS installation 9

Options for MAS application deployment 10

Application deployment options 11

Maintenance Releases 12

MAS commissioning 13

AS 5300 commissioning for MAS 13

Packaged applications 13

MAS clusters 14

SIP signaling 17

Media conferencing 19

Media settings 21

Continuous streaming 24

MAS administration and security 26

Access security setup 26

Remote Desktop Protocol 28

IPSEC configuration 29

Security tools 29

Certificate management 30

Service and configuration data backup 31

Automatic and manual backups 31

System maintenance 33

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Contents

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

MAS performance management 34

MAS fault management 35

Fault management architecture 35

SNMP management 36

Supported MIBs 36

Syslog 37

Event logs 37

Security Logs 38

Alarms 39

Nortel MAS Console 42

Counters & Gauges 42

Nortel MAS Console 43

Dialog boxes 45

Terminology 58

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

New in this release

The following sections detail what is new in Media Application Server 6.0 for

AS 5300 Fundamentals (NN44470-100).

Navigation

•Features (page 5)

•Other changes (page 5)

Features

See the following sections for information about feature changes:

•MAS and AS 5300 integration (page 5)

•Administration and security (page 5)

MAS and AS 5300 integration

The Media Application Server (MAS) 6.0 supports integration with the

Application Sever (AS) 5300. For more information, see see the figure MAS

commissioning.

Administration and security

The MAS 6.0 for AS 5300 release contains new features that include SIP TLS,

Secure SRTP, and platform security. For more information, see see the figure

MAS administration and security.

Other changes

The MAS 6.0 documentation suite contains reorganized content from the

MAS 5.1, 5.0, and 4.0 documentation suites.

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

Introduction

The Media Application Server (MAS) is a software platform for hosting

multimedia applications. This document explains MAS platform fundamentals.

Navigation

•MAS installation (page 7)

•MAS commissioning (page 13)

•MAS administration and security (page 26)

•MAS performance management (page 34)

•MAS fault management (page 35)

•Nortel MAS Console (page 42)

•Terminology (page 58)

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

MAS installation

This chapter explains MAS installation fundamentals. For step-by-step

information about how to install the MAS platform, see Nortel Media

Application Server 6.0 for AS 5300 Installation (NN44470-300).

Navigation

•Architecture and supported hardware and software (page 7)

•MAS installation (page 9)

•Options for MAS application deployment (page 10)

•Maintenance Releases (page 12)

Architecture and supported hardware and software

This section details the system architecture for MAS 6.0 for Application Server

(AS) 5300 release as well as the supported hardware and software for that

platform. For more information, refer to Media Application Server 6.0 for AS

5300 Planning and Engineering (NN44470-200).

System architecture

The MAS platform is a software-based, media processing server. Software on

the host server performs all media processing. The MAS architecture permits

scalability for all core functions of the platform, including signaling, application

execution, content management, and media processing.

Network architecture

The MAS platform can scale from a small, duplex server solution. The system

exploits a multiprocess, multithreaded architecture that is designed to take

advantage of multiple processor core and hardware platforms. The server

achieves scalability across multiple computers by replicating the entire

system.

Supported hardware and software

The MAS platform uses commercial operating systems and commercial

hardware platforms for all processing.

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MAS installation

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

Supported hardware platform

You can install the MAS software on an IBM X3550. The X3550 has an Intel

XEON 5140 2.33 GHZ processor, 2 GB of RAM and a SCSI hard drive.

Supported operating system

You can install the MAS software on Windows 2003 operating system (OS). To

comply with the Defense Information Systems Agency (DISA) Security

Technical Implementation Guideline (STIG) and GR-815 compliancy, you must

install additional OS hardening patches and security software must be installed

on the MAS before you install MAS platform or MAS application software.

MAS platform core components

The MAS platform software includes the following core components:

•Session controller (page 8)

•VXML browser (page 8)

•SIP Multimedia Conductor (SIPMC) (page 8)

•Multimedia Controller (page 8)

•IVR media processor (IVRMP) (page 9)

•Conference media processor (page 9)

•Multimedia Content Store (page 9)

•Stream source (page 9)

•Reporter (page 9)

Session controller

The Session Controller (SC) provides the application execution environment

and manages all platform resources. The Media Controller provides the

conduit for communication between components and is the core of the

platform.

VXML browser

The VXML Browser (VXMLI) provides the execution environment for VXML

based applications.

SIP Multimedia Conductor (SIPMC)

The SIP Multimedia Conductor (SIPMC) provides SIP signalling and session

management capabilities.

Multimedia Controller

The Multimedia Controller (also called the SoftIVR Controller, or SC) is the

core of the MAS platform. The SC provides the conduit for communication

between components, provides the environment for application execution,

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MAS installation

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

and manages all platform resources. The SC is a client with respect to all other

components. The SC connects to all components identified as part of one

virtual system.

IVR media processor (IVRMP)

The IVR media processor IVRMP provides audio and video streaming, digit

collection, automatic speech recognition (ASR) and Text-to-Speech (TTS)

capabilities.

Conference media processor

The Conference media processor (ConfMP) provides audio and video

conferencing functions to the remainder of the platform.

Multimedia Content Store

The Multimedia Content Store (CStore) manages all content types and

ensures that you can access content reliably and consistently within a

platform cluster.

Stream source

The Stream source (streamsource) provides continuous pretranscoded real-

time audio to the IVRMP to facilitate a radio broadcast effect. Multiple IVRMP

channels use this feature to listen to the same real-time audio stream without

transcoding the stream on each channel or connecting each channel to a

remote server. Primarily, the SSRC is used for music-on-hold streaming or

connecting to Internet streaming radio servers.

Reporter

Reporter (reporter) generates scheduled reports (CSV, HTML) with optional

FTP/SMTP delivery. Reporter also replicates OM and call detail records.

MAS installation

The MAS platform and its associated applications are installed together on a

commercial off-the shelf (COTS) server. The server is shipped with a

hardened version of Microsoft Windows Server 2003 preinstalled. After you

power on the server, change the IP address, netmask, gateway, and host

name. A Gigabit Ethernet (GbE) (recommended) or 100 MB full-duplex

network connectivity is required. Quality of service (QoS) policies on the

switch connecting directly to the server must trust the server to allow

Differentiated Services Code Point (DSCP) markings to flow through the

switch.

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MAS installation

Nortel Media Application Server 6.0 for AS 5300

Fundamentals

NN44470-100 01.01 Standard

Release 6.0 03 June 2008

Uninstallation

Under normal circumstances, you need not uninstall the MAS platform unless

you want to perform a clean installation. Before you install the platform, you

must uninstall all applications and close all instances of the Nortel MAS

Console. If instances of the Nortel MAS Console are running when you

uninstall the MAS platform, you must restart the server.

Reinstallation

If you need to reinstall the MAS platform, you can use the MAS installation

DVD. The MAS installation DVD contains an automated installer. The MAS

platform is contained in a single installer; each application is bundled in a

separate installer. After you insert the DVD, locate and run the setup program.

MAS installation verification

After you install the MAS platform, you must verify that the IP address and

host name are correct.

Supported third-party software

Nortel supports McAfee VirusScan Enterprise Edition 8.5 only.

Options for MAS application deployment

The following sections provide an overview of the applications. available for

use on the MAS 6.0 platform, as well as the application deployment options

for the platform.

Meet Me Conferencing

The Meet Me Conferencing application provides reservation-less audio

conferencing on the MAS platform. You can use Meet Me Conferencing for

private conferencing at any time. Meet Me Conferencing is controlled by the

chairperson, who is assigned the role by an Application Administrator (AA).

For more information about Meet Me Conferencing, see Nortel Media

Application Server 6.0 for AS 5300 Meet Me Conferencing Fundamentals

(NN44470-103).

Ad Hoc Conferencing

Use Ad Hoc Conferencing to join together multiple simultaneous calls into a

single conference call. You can initiate a conference call from any client. To

initiate a conference, place a number of calls on hold and then select the Join

button in the Multimedia PC Client to transfer the calls to the conference

server and start the conference. The conference originator may leave the

conference without interrupting the call. The conference server terminates

the call when there is only one participant left. For more information about Ad

Hoc Conferencing, see Nortel Media Application Server 6.0 for AS 5300 Ad

Hoc Conferencing Fundamentals (NN44470-104).

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