Linksys BEFN2PS4 - EtherFast Cable/DSL And Voice... Manual de usuario

Instant Broadband™ Series

EtherFast®Cable/DSL&

VoiceRouterpoweredby

Net2Phone

Use this Guide to install: BEFN2PS4

User Guide

trademark of Linksys. Microsoft, Windows, and the Windows logo are registered trade-

marks of Microsoft Corporation. All corporate names, service marks, logos, trade

names, trademarks, websites and domain names of Net2Phone (collectively "Marks")

are and shall remain the exclusive property of Net2Phone and nothing in this agree-

ment shall grant you the license to use such Marks. All other trademarks and brand

names are the property of their respective proprietors.

LIMITED WARRANTY

Linksys guarantees that every Instant Broadband EtherFast Cable/DSL & Voice Router

under normal use for one (1) year from the date of purchase. If the product proves

defective during this warranty period, call Linksys Customer Support in order to obtain

a Return Authorization number. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON

HAND WHEN CALLING. When returning a product, mark the Return Authorization

number clearly on the outside of the package and include your original proof of pur-

chase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PUR-

CHASE. All customers located outside of the United States of America and Canada

shall be held responsible for shipping and handling charges.

IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID FOR THE PROD-

UCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM-

AGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFT-

WARE, OR ITS DOCUMENTATION. LINKSYS OFFERS NO REFUNDS FOR ITS PROD-

UCTS. Linksys makes no warranty or representation, expressed, implied, or statutory,

with respect to its products or the contents or use of this documentation and all accom-

panying software, and specifically disclaims its quality, performance, merchantability,

or fitness for any particular purpose. Linksys reserves the right to revise or update its

products, software, or documentation without obligation to notify any individual or entity.

Please direct all inquiries to:

Linksys P.O. Box 18558, Irvine, CA 92623.

FCC STATEMENT

The Instant Broadband EtherFast Cable/DSL & Voice Router powered by Net2Phone

has been tested and found to comply with the limits for a Class B digital device, pur-

suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment gen-

erates, uses, and can radiate radio frequency energy and, if not installed and used

according to the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installa-

tion. If this equipment does cause harmful interference to radio or television reception,

which is found by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment or device

• Connect the equipment to an outlet other than the receiver’s

• Consult a dealer or an experienced radio/TV technician for assistance

UG-BEFN2P4S-01219NC DG

Instant BroadbandTM Series EtherFast® Cable/DSL & Voice Router powered by Net2Phone

TableofContents

Introduction 1

About Net2Phone 1

Features 2

Package Contents / System Requirements 3

Getting to Know the Cable/DSL Voice Router 4

The Cable/DSL & Voice Router’s Rear Panel 4

The Reset Button 5

The Cable/DSL & Voice Router’s Front Panel LEDs 6

Connecting Your Cable/DSL Voice Router to 8

Your Network

Overview 8

About Static & Dynamic IP Addresses 8

Connecting Everything Together & Booting Up 9

Configuring Your PCs to Connect to the Cable/DSL & 11

Voice Router

Configuring Your Network with the Cable/DSL

& Voice Router 13

Setting Up Your Net2Phone Account 18

The Cable/DSL Voice Router’s Web-based Utility 20

Quick and Easy Administration 20

Basic Features 21

Advanced Features 29

Troubleshooting 37

Common Problems and Solutions 37

Frequently Asked Questions 38

Net2Phone Troubleshooting / Frequently Asked Questions 43

Appendix 45

How to Ping Your ISP’s E-mail & Web Addresses 45

Installing the TCP/IP Protocol 48

Twisted-Pair Cabling 50

Crimping Your Own Network Cables 51

Cable/DSL & Voice Router Specifications 52

Environment 52

Warranty Information 53

Contact Information 54

Introduction

The Linksys EtherFast Cable/DSL & Voice Router

Congratulations on your purchase of a Instant Broadband EtherFast

Cable/DSL & Voice Router powered by Net2Phone. The Instant Broadband

EtherFast Cable/DSL & Voice Router powered by Net2Phone is the perfect

solution for connecting a small group of PCs to a high-speed broadband

Internet connection or a 10/100 Ethernet backbone—and it features Voice

Over IP telephone calls powered by Net2Phone. With the Router installed, no

other special hardware is necessary for telephone calls. An ordinary tele-

phone connects to the RJ-11 port (telephone jack) on the back of the Router,

and calls are routed by Net2Phone’s superior quality network to anywhere in

the world—significantly reducing long distance charges.

Configurable as a DHCP server for your existing network, the EtherFast®

Cable/DSL &Voice Router acts as the only externally recognized Internet gate-

way on your local area network (LAN). The Router can be configured to filter

internal users’ access to the Internet and serve as an Internet firewall against

unwanted outside intruders. In addition to making Internet access available for

up to 253 PCs on the network, it adds an additional voice phone line for out-

going calls at no additional cost. None of your PCs even have to be turned on

to make calls. The EtherFast® Cable/DSL & Voice Router handles all of your

network and telephony needs in one integrated unit.

About Net2Phone

Net2Phone is a leading provider of voice-enhanced Internet communications

services to individuals and businesses.

Recognized as the company that first bridged the Internet with the public

switched telephone network, Net2Phone routes millions of minutes daily over

the Internet. Using its advanced IP (Internet Protocol) network and technolo-

gies, Net2Phone routes voice and other value-added applications worldwide.

Internet calls are less expensive than traditional phone calls primarily because

these calls are routed over the Internet. Bypassing much of the traditional

phone network makes it possible for Net2Phone to provide incredibly low rates

for the millions of calls it delivers worldwide.

Package Contents

• One Linksys Instant Broadband EtherFast® Cable/DSL & Voice Router

• One power adapter

• One Net2Phone Access Card (Not Shown)

• One TechHelper CD-ROM

• One user guide and registration card

System Requirements

• One RJ-45 Broadband Internet connection

• One PC with an installed 10Mbps, 100Mbps, or 10/100 Mbps Ethernet card

• One External Cable or DSL Modem

• TCP/IP network protocol for each PC

• UTP network cable with RJ-45 connector

• Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later.

(5.0 and 4.7, respectively, are strongly recommended.)

• Connects to a Broadband Modem and an 10/100 Ethernet Backbone

• One Low Rate For All Domestic Phone Calls

• Uses an Ordinary Telephone to Make Internet Calls

• Use Just One IP Address to Access the Internet Over Your Entire Network

• Configurable Through Your Networked PC's Web Browser

• Supports IPSec and PPTP Pass-Thru

• Remote Administration and Remote Firmware Upgrades Over the Internet

• Internal 4-Port Switch Dramatically Speeds UpYour Gaming and

Multimedia Connections

• Acts as a DHCP Server for Your Existing Network

• Administrators Can Block Specific Internal Users' Internet Access with

Filtering

• Supports PAP, CHAP, PPP, and PPPoE

• Net2Phone Web-based Account Management

• Supports Voice Over IP

• Free Technical Support—24 Hours a Day, 7 Days a Week for North

America Only

• 1-Year Limited Warranty

Features

Instant BroadbandTM Series EtherFast® Cable/DSL & Voice Router powered by Net2Phone

NNoottee::This product is for use in the

United States and Canada only.

Uplink The Uplink Port is where you can expand your net-

work by connecting to another switch or hub. The

Uplink Port is shared with Port 4. Uplinking to

another Router, switch or a hub is done by simply

running a cable from the Uplink Port to the other

device. If the Uplink port is being used, Port 4 will

not work.

Phone The Phone Port is where you will connect your

standard telephone.

Power The Power Port is where you will connect the

included AC Power adapter.

The Reset Button*

Briefly pressing the Reset Button will refresh the Router’s connec-

tions, potentially clearing any jammed links.

Pressing the Reset Button and holding it in for a few seconds will

clear all of the Router’s data and restore the factory defaults. This should be

done only if you are experiencing heavy routing problems, and only after you

have exhausted all of the other troubleshooting options. By resetting the Router,

you run the risk of creating conflicts between your PCs’ actual IP Addresses and

what the Router thinks their IP Addresses should be. You may be forced to

reboot the entire system(s).

If your router locks up, simply power it down for 3 to 5 seconds by removing the

power cable from the Router’s Power Port. Leaving the power off for too long

could result in the loss of network connections.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

GettingtoKnowtheEtherFast

Cable/DSL&VoiceRouter

The Net2Phone Router’s Rear Panel

The rear panel of the Router is where all of the Router’s connections are

made.

WAN The WAN (Wide Area Network) Port is where you

will connect your cable or DSL modem.

Ports 1-4 These four LAN (Local Area Network) ports are

where you will connect networked devices, such as

PCs, print servers, remote hard drives, and any-

thing else you want to put on your network. If Port

4 is being used, the Uplink Port will not work.

Instant BroadbandTM Series

The WAN Indicators

Link Green. The Link LED illuminates when a successful con-

nection is made between the Router and your Broadband

device or network.

Act Green. The Act LED flickers when the Router is sending or

receiving data over the broadband port.

Diag Red. The Diag LED illuminates when the Router goes

through its self-diagnosis mode during boot-up. It will turn

off upon successful completion of the diagnosis. If this

LED stays on for an abnormally long period of time, refer

to the Troubleshooting section.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

Instant BroadbandTM Series

The Cable/DSL Voice Router’s Front Panel LEDs

The LAN Indicators

Net2Phone

In Use Green. The Net2Phone LED illuminates when there is an

open phone connection.

Power Green. The Power LED illuminates when the Router is pow-

ered on.

Link/Act Green. The Link/Act LED serves two purposes. If the LED

is continuously illuminated, the Router is successfully con-

nected to a device through the corresponding port (1, 2, 3

or 4). If the LED is flickering, the Router is actively send-

ing or receiving data over that port.

Full/Col Green. The Full/Col LED also serves two purposes. If this

LED is continuously illuminated, the connection made

through the corresponding port is successfully running in

Full Duplex mode. If the LED is flickering, the connection

is experiencing collisions. Infrequent collisions are normal.

If this LED is flickering too often, there may be a problem

with your connection. Check the Troubleshooting section if

you think there is a problem.

100 Orange. The 100 LED illuminates when a successful

100Mbps connection is made through the corresponding

port.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

DHCP (Dynamic Host Configuration Protocol) DHCP is software that automati-

cally assigns IP addresses to client stations logging onto a TCP/IP network.

DHCP eliminates having to manually assign permanent IP addresses to every

device on your network. DHCP software typically runs in servers and is also

found in network devices such as Routers.

Connecting Your Hardware Together and Booting Up

Once you are sure that you have the above values on hand, you can begin the

Installation and Setup of your EtherFast Cable/DSL & Voice Router.

1. Power everything down, including your PCs, your Cable or DSL modem

and the Router.

2. Connect a Network cable from one of your PCs’ Ethernet ports to one of

the LAN Ports on the back of the Router. Do the same with all the PCs you

wish to connect to the Router. (LAN Port 4 will become inactive if you use

the Uplink port.)

3. Connect the network cable from your Cable or DSL modem to the WAN

port on the rear of the Router.

Instant BroadbandTM Series

ConnectingtheCable/DSL

VoiceRoutertoYourNetwork

Overview

Unlike a simple hub or switch, the setup of the Cable/DSL Voice Router con-

sists of more than simply plugging everything together. Because the Router

acts as a DHCP server, you will have to set some values within the Router,

and also configure your networked PCs to accept the IP Addresses the Router

chooses to assign them.

You will need the following values from your ISP in order to install the

Net2Phone Cable/DSL Router:

• Your account and PIN number from Net2Phone (to use their service)

• Your broadband-configured PC’s fixed Internet IP Address (if applicable)

• Your broadband-configured PC’s Computer Name and Workgroup Name

• Your Subnet Mask

•Your Default Gateway

•Your Primary DNS IP address

Whoever installed your broadband access should have left this information

with you. If not, call your ISP and they will be able to supply you with it.

About Static & Dynamic IP Addresses

Static IP Addresses A static IP address is an IP address permanently assigned

to computer in a TCP/IP network. Static IP addresses are usually assigned to

networked devices which are consistently accessed by multiple users, such as

Server PCs, or printers. If you are using your Router to share your cable or

DSL Internet connection, contact your ISP to see if they have assigned your

home a static IP address.You will need that address during your Router’s con-

figuration.

Dynamic IP Addresses A dynamic IP address is an IP address that is automati-

cally assigned to a client station (computer, printer, etc.) in a TCP/IP network.

Dynamic IP addresses are typically assigned by a DHCP server, which can be

a computer on the network or another piece of hardware, such as the Router.

A dynamic IP address may change every time your computer connects to the

network.

}Only if applicable

Now that your Router is physically installed, you will have to configure your

PCs to accept the IP addresses that your Router will provide.

These instructions apply only to Windows 95 and Windows 98

machines. For TCP/IP setup under Windows NT, please refer to

your Microsoft Windows NT manual.

1. Click the Start button, select Settings, then Control Panel.

2. Double-click the Network icon.

3. In the Configuration window, select the TCP/IP protocol line that has

been associated with your network card/adapter.

Configuring Your PCs to Connect to the Cable/DSL

& Voice Router

NNoottee::

If the

TCP/IP protocol

is not config-

ured on your

PC, go to the

Appendix for

TCP/IP installa-

tion instructions

now.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

Instant BroadbandTM Series

4. Connect the power-supply cable to the Power port on the rear of the

Router, then plug the supplied AC power cable into a power outlet.

• The Power LED will illuminate green as soon as the power adapter is

connected.

• The Diag LED will illuminate red for a few seconds while the Router

goes through its internal diagnostic test. The LED will turn off when the

self-test is complete.

5. Power on the Cable or DSL modem.

6. Press the Reset button on the front of the router. Hold the button in for

three seconds, or until the Diag LED illuminates red. This restores the

router’s default settings.

7. Connect a Standard Phone Cord to the RJ-11 Port on the Back of the

Router. Connect the other end of the cord to your standard telephone.

You will now be able to access the Voice Over IP features from this tele-

phone.

The Hardware Installation is complete. Continue to the next page to con-

figure your PCs and Router.

NNoottee::Some ISPs—most notably some cable providers—configure

their networks so that you do not have to enter a full Internet

address into your web browser or e-mail application to reach your

home page or receive your e-mail. If your Internet home page

address is something very simple, such as “www”, rather than

“www.linksys.com”, or your e-mail server’s address is something similar to “e-

mail” or “pop3”, rather than “pop.mail.linksys.com”, you won’t be able to prop-

erly configure your Cable/DSL & Voice Router until you determine the actual

Internet addresses of your Web and e-mail connections.

You mmuussttobtain this information prior to connecting the Router to your network.

You can obtain this information by contacting your ISP, or you can turn to page

36 to learn how to

ping

for an IP address.

ConfiguringYourNetwork

withtheCable/DSL&Voice

Router

Configuring the Cable/DSL & Voice Router

Now that your Cable/DSL & Voice Router is wired into your network, you

can begin configuring your system.

1. Open your web browser and type http://192.168.1.1 in the

browser’s Address box. This number is the default IP address of your

router. Press Enter.

NNoottee::If you have previously enabled an Internet Sharing

Proxy Service on any of your PCs, you must disable it

now.

• If you are running Netscape Navigator: Click EEddiitt>> PPrreeffeerreennccee>>

AAddvvaanncceedd>> PPrrooxxiieess> and click DDiirreeccttCCoonnnneeccttiioonnttootthheeIInntteerrnneett.

• If you are running Internet Explorer v5 or better, click SSttaarrtt>>

SSeettttiinnggss>> CCoonnttrroollPPaanneell>> IInntteerrnneettOOppttiioonnss>> CCoonnnneeccttiioonnss>>

LLAANNSSeettttiinnggss. Remove the checks from all three boxes. Click OOKKto

continue.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

4. Click the Properties button, then choose the IP Address tab. Select

Obtain an IP address automatically. Click on the Gateway tab and make

sure that all fields there are empty.

5. Click OK. All client settings are complete. Windows may ask for original

Windows installation files. Supply them as needed (i.e.: D:\win98,

D:\win95, D:\ win9x, c:\windows\options\cabs.)

6. Windows will ask you to restart the PC. Click Yes.

Repeat steps 1-6 for each PC on your network. When all of your PCs are

configured, continue on to set up the router using the router’s Web-

based Utility.

Instant BroadbandTM Series

4. Configure the following values.

Host Name & Domain Name These fields allow you to supply a host and

domain name for the Router. Some ISPs require these names as identifi-

cation. You may have to check with your ISP to see if your Broadband

Internet service has been configured with a host and domain name. In

most cases, leaving these fields blank will work.

LAN IPAddress These values refer to your internal network settings.

Unless you have specific internal needs, there should be no reason to

change these values. For the internal LAN, the default values are as fol-

lows.

• Private IP Address: 192.168.1.1

• Subnet Mask: 255.255.255.0

WAN IPAddress These values refer to the outside network you connect to

every time you access your Broadband Internet connection. Most

Broadband ISPs assign their clients with a different IP address each time

they log on. If this is the case with your ISP, click Obtain an IP

Address Automatically and continue to step 5. If your ISP assigns you a

fixed IP address, click Specify an IP Address and enter the address into

the Subnet Mask, Default Gateway Address and DNS fields provided

by the ISP.

PPPoE (Point-to-Point Protocol over Ethernet) Some DSL-based ISPs

use PPPoE to establish communications with an end-user. If you are using

a DSL line, check with your ISP to see if they use PPPoE. If they do use

PPPoE, you must enable it. If you do enable PPPoE, remember to remove

any existing PPPoE applications already on any of your PCs. To enable

PPPoE:

1. Click on the Enable option in the PPPoE section of the Setup screen.

2. Enter the User Name you use to log on to your Internet connection.

3. Enter your corresponding Password.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

NNoottee::All of this information should be readily available from your ISP.

Instant BroadbandTM Series

2. A username and password prompt will appear. Leave the User Name

box empty and type admin (the default password) in the Password box.

Click OK.

3. The Cable/DSL Voice Router’s Setup page will appear.

NNoottee::

The Setup

page shown in

this graphic may

differ from the

one seen on your

router.

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