Fujitsu ScanSnap iX500 Manual

Operator's Guide

P3PC-4202-01ENZ0

Introduction

Thank you for purchasing the color image scanner ScanSnap iX500 (hereinafter referred to

as "the ScanSnap").

This manual explains how to handle and operate the ScanSnap.

Be sure to read this manual, "Safety Precautions", and "Getting Started" thoroughly before

using the ScanSnap to ensure correct use.

We hope that this manual will provide you with useful information in order to utilize the

ScanSnap.

If you are using a Windows® operating system, either Adobe®Acrobat®(7.0 or later) or

Adobe®Reader®(7.0 or later) is required to display or print this manual.

Trademarks

Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows

Live, Internet Explorer, and Entourage are either registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries.

Word is the product of Microsoft Corporation in the United States.

Apple, the Apple logo, Mac, Mac OS, OS X, iPhoto, and App Store are trademarks of Apple

Inc.

Adobe, the Adobe logo, Acrobat, and Reader are either registered trademarks or trade

names of Adobe Systems Incorporated in the United States and/or other countries.

Intel and Intel Core are registered trademarks or trademarks of Intel Corporation in the

United States and other countries.

ABBYY and FineReader are trademarks of ABBYY.

Evernote is a registered trademark or trademark of Evernote Corporation.

Google, Google Docs, Android, and Google Play are registered trademarks or trademarks of

Google Inc.

Salesforce, the Salesforce logo, and Salesforce CRM are registered trademarks or

trademarks of salesforce.com, inc. in the United States and other countries.

Wi-Fi and Wi-Fi Protected Setup are trademarks of Wi-Fi Alliance.

Besides the software authored by the product developer (PFU LIMITED), the ScanSnap

contains other free software, such as software copyrighted under the GNU General Public

License (GPL) or the GNU Lesser General Public License (LGPL). For details concerning

Introduction

the conditions of the licenses, refer to "Terms and Conditions for End User License" (file

name: OSS_License.pdf) contained in the Setup DVD-ROM.

ScanSnap, the ScanSnap logo, ScanSnap Manager, ScanSnap Organizer, CardMinder,

and Rack2-Filer are registered trademarks or trademarks of PFU LIMITED in Japan.

Other company names and product names are the registered trademarks or trademarks of

the respective companies.

Manufacturer

PFU LIMITED

International Sales Dept., Imaging Business Division, Products Group

Solid Square East Tower 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi,

Kanagawa 212-8563, Japan

Phone: (81-44)-540-4538

©PFU LIMITED 2012

Disclaimer

Reproducibility of the image data

Confirm that the image data scanned with the ScanSnap meets your requirements (for

example, image reproducibility in size accuracy, fidelity, content, colors).

Text Recognition

zDepending on the status of the document (e.g. font, layout, blots) and the scanning res-

olution, text recognition may not be properly performed, or text recognition may take a

long time.

zWhen there are sections marked with a highlight pen, the color of the marked section

may not be accurately reproduced depending on the color and density, or may result in

a different color tone from the original. Depending on the color and the color density of

the highlight pen and the way it was used, the marked sections may not be detected, or

the keyword may not be properly set.

Disposing of the original document

Check the image data using the application where you transferred the image data to make

sure that there are no missing parts before disposing of the original document scanned with

the ScanSnap.

Introduction

It is the responsibility of the customer to store and manage the scanned image, and dispose

of the original document scanned with the ScanSnap.

Manuals

Read the following manuals as needed when using the ScanSnap.

Manual Description Location

Safety Precautions Read this manual before you

start using the product because

it contains important information

about the safe use of the

ScanSnap.

Included in the package.

ScanSnap iX500

Getting Started

This manual explains about the

ScanSnap package contents,

software installation, connecting

the ScanSnap, and checking

the operation.

Select [Start] menu →[All Programs] →

[ScanSnap Manager] →[Getting Started].

From the sidebar in Finder, select

[Applications] →[ScanSnap] →[Manual],

and then double-click [Getting Started].

ScanSnap iX500

Operator's Guide

(this manual)

Read this manual for

information about the basic

operations of the ScanSnap,

software installation, scanning

methods, various settings, and

handling of the ScanSnap.

Select [Start] menu →[All Programs] →

[ScanSnap Manager] →[Operator's

Guide].

From the sidebar in Finder, select

[Applications] →[ScanSnap] →[Manual],

and then double-click [Operator's Guide].

Troubleshooting

(installation)

Read this manual when you

failed to install the software or

when the ScanSnap does not

operate normally after software

installation. It explains about the

resolutions for such troubles.

zClick [Manuals] →[Troubleshooting

(installation)] in the [ScanSnap Setup]

dialog box that appears when you

insert the Setup DVD-ROM into the

DVD-ROM drive.

zSelect [Start] menu →[All Programs]

→[ScanSnap Manager] →

[Troubleshooting (installation)].

zDouble-click the [Troubleshooting

(installation)] icon in the [ScanSnap]

window that appears when you insert

the Setup DVD-ROM into the DVD-

ROM drive.

zFrom the sidebar in Finder, select

[Applications] →[ScanSnap] →

[Manual], and double-click

[Troubleshooting (installation)].

Introduction

ScanSnap Connect

Application User's Guide

(iOS)

Read this manual for

information about connecting

the mobile device and the

computer, ScanSnap Connect

Application operations on the

mobile device, settings and

receiving files.

Start ScanSnap Connect Application on

the iOS mobile device, tap [ ] on the

[File List] screen, and then tap [Help] on

the [Information] screen that appears.

ScanSnap Connect

Application User's Guide

(Android)

Start ScanSnap Connect Application on

the Android mobile device, and when the

[File List] screen is displayed, press the

[Menu] button on the device or tap the

software [Menu] to display the menu. Tap

[ ] in the menu, and then tap [Help] on

the [Information] screen that appears.

ScanSnap Organizer

User's Guide

Read these manuals when

using this product for the first

time, or when you need more

information in general, on

product features and operating

environment.

Select [Start] menu →[All Programs] →

[ScanSnap Organizer] →[Manual].

CardMinder User's Guide

Select [Start] menu →[All Programs] →

[CardMinder] →[Manual].

From the sidebar in Finder, select

[Applications] →[CardMinder] →

[Manual], and then double-click [User's

Guide].

Scan to Microsoft

SharePoint User Guide

Read these manuals when

using this product for the first

time, or when you need more

information on product features,

dialog boxes/windows,

operating environment and

functions.

Select [Start] menu →[All Programs] →

[KnowledgeLake] →[Scan to Microsoft

SharePoint User Guide].

ABBYY FineReader for

ScanSnap User's Guide

Read this manual when

questions or problems

regarding operations (e.g. when

setting items) arise.

Select [Start] menu →[All Programs] →

[ABBYY FineReader for ScanSnap(TM)

5.0] →[User's Guide].

Manual Description Location

Introduction

ScanSnap Manager

Help

Read this Help file when

questions or problems

regarding operations (e.g. when

setting items) arise.

This Help file explains about

scanner operations, operational

troubles and their resolution,

dialog boxes/windows and

messages.

Refer to this Help by one of the following

methods:

zThe ScanSnap Manager icon is

displayed in the menu that appears

when you click in the notification

area. Right-click the ScanSnap

Manager icon , and then select

[Help] →[Help] from the menu that

appears.

zSelect [Start] menu →[All Programs]

→[ScanSnap Manager] →[ScanSnap

Manager Help].

zClick the Help button ( ) for

ScanSnap Manager.

zPress the [F1] key on the keyboard

when a dialog box is displayed.

zClick the [Help] button in each dialog

box.

zClick the ScanSnap Manager icon

in the Dock while pressing the [control]

key on the keyboard, and then select

[Help] →[Help] from the menu that

appears.

zClick the Help button ( ) for

ScanSnap Manager.

zFrom the menu bar, select [Help] →

[ScanSnap Manager Help].

ScanSnap Online Update

Help

Read this Help file when

questions or problems

regarding operations arise.

This Help file explains about

operations, dialog boxes/

windows and messages.

Refer to this Help by either of the following

methods:

zSelect [Start] menu →[All Programs]

→[ScanSnap Online Update] →

[Help].

zPress the [F1] key on the keyboard

when a dialog box is displayed.

zClick the [Help] button in each dialog

box.

zClick the Help button ( ) for

ScanSnap online update.

zFrom the menu bar, select [Help] →

[ScanSnap Online Update Help].

Manual Description Location

Introduction

ScanSnap Wireless Setup

Tool Help

Read this Help file when

questions or problems

regarding operations arise.

This Help file explains about

scanner operations, operational

troubles and their resolution,

dialog boxes/windows and

messages.

Refer to this Help by either of the following

methods:

zPress the [F1] key on the keyboard

when a dialog box is displayed.

zClick [About this screen] or [About this

message] on each screen.

zClick the Help button ( ) in each

window.

ScanSnap Organizer

Help

Read these Help files when

questions or problems

regarding operations (e.g. when

setting items) arise.

These Help files explain about

operations, dialog boxes/

windows and messages.

For details about how to start up the Help,

refer to the User's Guide for each product.

CardMinder Help

Adobe Acrobat Help

Read these Help files when

questions or problems

regarding operations (e.g. when

setting items) arise.

From the menu bar, select [Help] →

[Adobe Acrobat Help].

ABBYY FineReader for

ScanSnap Help

From the menu bar, select [Help] →

ABBYY FineReader for ScanSnap Help.

Manual Description Location

Introduction

Structure of This Manual

This manual consists of the following:

ScanSnap Overview

This chapter explains about features of the ScanSnap, an overview of ScanSnap Manager,

and procedures for connecting the ScanSnap and a mobile device via wireless LAN, as well

as the basic operations of the ScanSnap.

Installing the Software

This chapter explains about the software bundled with the ScanSnap, system requirements

and installation procedures.

Using the ScanSnap (for Windows Users)/Using the ScanSnap (for Mac OS Users)

This chapter explains how to perform scanning and how to set the ScanSnap Manager.

Troubleshooting

This chapter provides references for resolving troubles such as removing jammed

documents.

Daily Care

This chapter explains about the cleaning materials and how to clean the ScanSnap.

Consumables

This chapter explains how to replace the consumables.

Appendix

This appendix explains how to update ScanSnap Manager, how to uninstall the software,

about settings that differ by the scanning method, how to purchase/clean the Carrier Sheet

and the ScanSnap installation specifications.

About Maintenance

Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider

for repairs on this product.

Read this manual in order starting from "ScanSnap Overview" through "Using the

ScanSnap" for a better understanding of ScanSnap operations.

Introduction

Symbols Used in This Manual

The following indications are used in this manual to obviate any chance of accident or

damage to you and people near you, and your property. Warning labels indicate the warning

level and statements. The symbols indicating warning levels and their meanings are as

follows.

Besides warning indicators, the following symbols are also used in this manual.

Arrow Symbols in This Manual

Right-arrow symbols [→] are used to connect icons or menu options you should select in

succession.

Example: Select [Start] menu →[Computer].

Indication Description

This indication alerts operators to an operation that, if not

strictly observed, may result in severe injury or death.

This indication alerts operators to an operation that, if not

strictly observed, may result in safety hazards to personnel or

damage to the product.

Symbol Description

This symbol indicates operations using Windows.

This symbol indicates operations using Mac OS.

WARNING

CAUTION

Introduction

Screen Examples in This Manual

Windows screen

Microsoft product screenshots are reprinted with permission from Microsoft Corporation.

The screenshots used in this manual are of Windows 7.

The actual windows and operations may differ depending on the operating system.

zIcon in the notification area

The ScanSnap Manager icon is displayed in the menu which appears when you click in the

notification area.

The notification area is located at the far right of the taskbar.

To have the ScanSnap Manager icon always displayed in the notification area, drag the icon

and drop it onto the notification area.

The explanations in the manual use the case in which the ScanSnap Manager icon is always

displayed in the notification area.

Mac OS screen

The screenshots used in this manual are of Mac OS X v10.7.

The actual windows and operations may differ depending on the operating system.

The screen examples in this manual are subject to change without notice in the interest of

product development.

If the actual screen differs from the screen examples in this manual, operate by following the

actual displayed screen.

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