Ericsson Dialog 3210 Manual de usuario
User Guide
Dialog 3210, 3211 and 3212
SYSTEM TELEPHONES
SYSTEM TELEPHONES, DIALOG 3210, 3211 AND 3212
USER GUIDE EN/LZT 102 2552 RD
Copyright © 1999. Ericsson Business Networks AB. All rights reserved.
This document contains proprietary information which is protected by copyright. No
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limited to, the implied warranties of merchantability and fitness for a particular purpose.
Ericsson shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of this material.
Ericsson Business Networks AB
S - 131 89 Stockholm, Sweden
Telephone: +46 8 422 0000
Telefax: +46 8 422 1010
Table of Contents
1
Dialog
3212
Dialog
3210
Dialog
3211
Contents
page
How to use this guide ..............................................................3
Description ..............................................................................4
Incoming calls ..........................................................................6
Outgoing calls ..........................................................................8
During calls ............................................................................10
When you receive a busy tone ................................................16
Call forwarding ......................................................................20
Internal messages ....................................................................31
Voice mail ..............................................................................33
Information ............................................................................36
Abbreviated numbers ..............................................................38
Group facilities ......................................................................42
Other useful facilities ..............................................................43
Paging ....................................................................................52
Authority ................................................................................56
Programming..........................................................................61
Adjustments............................................................................67
Audible signals ......................................................................68
Visible signals ........................................................................69
Display information ................................................................70
Option unit ............................................................................72
Vocabulary ..............................................................................72
Installation..............................................................................73
Labels......................................................................................75
Easy guide
How To Use This Guide
3
Dialog
3212
Dialog
3210
Dialog
3211
Welcome to the User Guide for the Dialog 3210, 3211 and 3212 phones in the Ericsson
enterprise communication system.
It is a state-of-the-art business communications system. Its alliance of features and facilities
effectively improves communications for virtually any kind of organization.
To take full advantage of these advanced features and facilities there is a line of phones,
designed for ease of use in every situation.
Your phone is equipped with programmable keys for single-key access to frequently used
functions and numbers. For the 3212 telephone only a selected number of display images,
are shown in the User Guide for your reference.
Function descriptions that do not include speaking in the handset, are described off-hook, if
nothing else is stated. Instead of pressing the ”Clear-key”, you can always replace the hand-
set.
The User Guide describes the facilities of the Ericsson enterprise communication system and
the Dialog 3210, 3211 and 3212 phones as they are programmed at delivery from the facto-
ry. There may be some differences in the way your phone is programmed. Please consult your
system administrator if you need further information.
Note: Dialog 3210, 3211 and 3212 are system telephones, i.e. they can only be used for an
Ericsson private branch exchange that supports these types of telephones.
Description
4
Dialog
3212
Dialog
3210
Dialog
3211
1 Display (3212 only)
2x20 characters. See section ”Display information”.
2 Programming
See section ”Programming”.
3 Callback
See section ”When you receive a busy tone”. Function can be
removed or moved to other programmable function key by
system administrator.
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
Program
MD110
Transfer
Inquiry
Access 2
Access 1
1
2
3
4
5
5
6
7
9
8
10
14
12
13
11
DESCRIPTION
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
Access 2
Access 1
Inquiry
Transfer
13 5
6
7
9
8
15
14
12
11
Dialog 3210 Dialog 3211 and 3212
The 3211 is not equipped with a display.
The functions available on each model vary. If any functions differ or are unavailable,
this will be indicated in the relevant section of the User Guide.
Description
5
Dialog
3212
Dialog
3210
Dialog
3211
4 Diversion (follow-me)
See section ”Call forwarding”. Function can be removed or moved
to other programmable function key by system administrator.
5 Programmable function keys
See section ”Programming”.
6 Programmable function key/Headset key
Normally a programmable function key as described at 5.
With Option unit DBY 410 02 (optional accessory) installed
under the telephone, the key is dedicated to be programmed
by the system administrator as the Headset key. See section
"Other useful facilities-Headset”.
7 Transfer
See section ”During calls”.
8 Triple access line
For handling calls. Access 1 and 2 are available both for incoming
and outgoing calls. Inquiry can only be used for outgoing calls.
9 Volume control
See section ”Adjustments”.
10 Mute
See section ”During calls”.
11 Loudspeaker on/off
See section ”During calls”.
12 Clear
To disconnect calls or exit a function. Can always be pressed instead
of replacing the handset. Also to clear the display in programming
mode (3212 telephone only).
13 Handset
Supplied with hearing aid function as standard.
14 Optional pull-out leaf for easy guide
See inside of the back cover.
15 Mute and Programming
See section ”During calls” (for Mute) and section
”Programming”.
Incoming Calls
6
Dialog
3212
Dialog
3210
Dialog
3211
ANSWER CALLS
A ringing signal and a flashing lamp indicate an incoming call.
On Access 1 Normally you will receive calls on the Access 1 line.
Lift the handset
On any other line key
Lift the handset
Press the flashing line key
Handsfree (3211 and 3212 telephones only)
Press the flashing line key
You are connected to the caller via the loudspeaker and
microphone.
Press to terminate a handsfree call
On another extension You can answer a call to a phone in another room:
Call the ringing extension
Press
Note: You can also press: On hold/Pick-up (function key pre-
programmed by you).
Incoming Calls
7
Dialog
3212
Dialog
3210
Dialog
3211
Answer a second call during an ongoing call
If your telephone is pre-programmed with a ”Free on 2nd
access” key, you can receive another call, if this function is
activated.
Free on 2nd access Press to activate / deactivate
Note: Function key pre-programmed by system administrator.
When Free on 2nd access is active the lamp is lit.
You have an ongoing call on Access 1, when the Access 2 key
flashes to indicate a new incoming call:
Access 2
Press to answer
The first call is put on hold.
Access 1
Press to switch back to the first call
The second call is put on hold. You are connected to the first
caller.
Press to terminate the connected call
Note: If the calling party has activated Call waiting, you can
receive a second call even if Free on 2nd access is not activated.
Outgoing Calls
8
Dialog
3212
Dialog
3210
Dialog
3211
MAKE CALLS How to make internal and external calls:
Lift the handset and proceed depending on call type:
Internal calls
Dial the extension number
External calls
Dial the digit or digits to get an external line
Dial tone.
Note: The particular digit or digits used in your office, e.g. 0 or 00.
Dial the external number
or Press to end the call
Note: If you receive a queue tone when the digit or digits to get an
external line are dialled (optional function Least Cost Routing is
used in the system), keep waiting. Once a line becomes free you will
receive a dial tone. If a warning tone is heard, the selected line is
marked “Expensive”.
Handsfree (3211 and 3212 telephones only)
With the handset on hook:
Dial the number
You are connected via the loudspeaker and microphone.
Press to terminate a handsfree call
Note: You can make your calls faster by using common abbreviated
numbers and by using your own programmed abbreviated numbers.
See section ”Abbreviated numbers”.
Otros manuales para Dialog 3210
3
Este manual sirve para los siguientes modelos
2
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