Ericsson DIALOG 4223 PROFESSIONAL

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Dialog 4223 Professional

System Telephones for MD110 Communication System

D3 Mode

User Guide

EN/LZT 103 61 R2A

3Dialog 4223 Professional

Table of Contents

Welcome .......................................................... 4

Description ....................................................... 6

Free Seating (optional) .................................... 17

Incoming Calls ............................................... 18

Outgoing Calls ............................................... 22

During Calls .................................................... 38

Call Metering .................................................. 44

Call Forwarding .............................................. 46

Absence Information (optional) ....................... 58

Messages ...................................................... 60

Group Features .............................................. 66

Other Useful Features ..................................... 69

Settings .......................................................... 77

Accessories ................................................... 90

Installation ...................................................... 96

Troubleshooting ............................................ 105

Glossary ....................................................... 106

Index ............................................................ 107

Welcome

Dialog 4223 Professional4

Welcome

Welcome to the user guide for the Dialog 4223 Professional

system telephone in the Ericsson MD110 Communication System,

D3 mode. It is a state-of-the-art business communications system.

Its alliance of features and facilities effectively improves

communications for virtually any kind of organization.

There is a line of telephones designed for easy use in every

situation to take full advantage of these advanced features and

facilities.

Function descriptions that do not include speaking in the handset,

are described off hook, if nothing else is stated. Instead of pressing

the Clear key, you can always replace the handset.

Some markets use differing codes for some functions. In this guide,

all functions are described using the most common code. The

markets and their differing code is shown as a side note.

The user guide describes the facilities of the Dialog 4223

Professional system telephone as it is programmed at delivery from

the factory. There may be some differences in the way your phone

is programmed. Please consult your system administrator if you

need further information.

The latest version of this user guide can also be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Note: Dialog 4223 Professional is a system telephone, i.e.

it can only be used for an Ericsson private branch exchange

that supports this type of phone.

5Dialog 4223 Professional

Welcome

stored in retrieval systems, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher except

in accordance with the following terms.

When this publication is made available on Ericsson media,

Ericsson gives its consent to downloading and printing copies of

the content provided in this file only for private use and not for

redistribution. No parts of this publication may be subject to

alteration, modification or commercial use. Ericsson will not be

liable for any damages arising from use of an illegal modified or

altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Declaration of conformity

Hereby, Ericsson Enterprise AB, declares that this telephone, is

in conformity with the essential requirements and other relevant

provisions of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

Description

Dialog 4223 Professional6

Description

Dialog 4223 Professional phone

1Display

3x40 characters. See section “Display information” on page 13.

2 Menu function keys

The functions depend on the traffic state. When you are requested

to “(see display)”, press the required key to access the function.

See also “Menu key”.

3 Programming

See section “Settings” on page 77.

19 19

7Dialog 4223 Professional

Description

4Callback

For indicating/activating Callback. See section “When you receive a

busy tone” on page 26. The feature can be removed or moved to

another programmable function key by your system administrator.

5 Diversion (Follow-me)

For indicating/activating and deactivating Diversion (Follow-me).

See section “Call Forwarding” on page 46. The feature can be

removed or moved to another programmable function key by your

system administrator.

6 Programmable function keys

To program numbers or functions, see section “Programming of

function keys” on page 77. All key panel keys are programmable

(except the Menu key).

7 Menu key

When the phone is in idle mode, press to switch between “idle

display” and Menu function key descriptions.

Note: Depending on the system version, the key position

differs. To find the Menu key for your system, look for

display reactions when you press any of the two keys. The

key press that changes the text of the Menu function keys,

is the key to be used. The other key can be used as a

programmable key.

8Transfer

For transffering calls, see section “During Calls” on page 38.

9 Triple Access Line

For handling calls. Line 1 and 2 are available both for incoming and

outgoing calls. Inquiry can only be used for outgoing calls.

10 Microphone

Used for handsfree conversation.

11 Clear

To disconnect calls or exit a function. Can always be pressed instead

of replacing the handset.

12 Headset key

To handle headset calls and activate Headset Preset. See section

“Headset (optional)” on page 91.

Description

Dialog 4223 Professional8

13 Loudspeaker on/off

a. To activate Group listening. See section “During Calls” on

page 38.

b. To activate handsfree conversation. See section “During Calls”

on page 38.

c. To activate Loudspeaker Preset. See section “Headset Preset”

on page 92.

14 Mute

a. To switch the microphone on or off during a call. See section

“Mute” on page 39.

b. To switch off the ring signal in idle mode or when ringing. See

sections “Mute ring signal” on page 84 and “Silent ringing” on

page 84.

15 Volume control

To change the volume. See section “Settings” on page 77.

16 Loudspeaker

17 Handset

Supplied with hearing aid function as standard. An extra handset

can be connected, see section “Accessories” on page 90.

Please note: The handset may attract and retain small

metal objects in the earcap region.

18 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 94.

19 Key panel

With 17 programmable keys. Up to four panels can be connected.

See section “Key panel” on page 90. Use the Designation Card

Manager to make and print your own key panel designation cards,

see below.

Notes:

Depending on the system version, the Dialog 4223

Professional phone can be delivered with one key panel as

standard.

The possible number of key panels is system version

dependent.

9Dialog 4223 Professional

Description

20 Designation card

Use the DCM (Designation Card Manager) to make and print your

own designation cards. DCM is included on the Telephone Toolbox

CD for MD110 Communication System or it can be downloaded

from: http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise

certified sales partner.

D3 mode information

The Dialog 4223 Professional phone can be connected to the

exchange in two different modes (user interfaces), either D3 mode,

or D4 mode. There is one user guide for each mode.

To find out the mode for your telephone, check the right hand side

of the second row of the display (see picture), when the telephone

is in idle mode:

• Extension number is shown - your telephone is using D3 mode

= This is the correct guide.

• No extension number is shown (i.e. blank) - your telephone is

using D4 mode = This is not the correct guide, download the

user guide from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Note: This user guide is not valid for the Dialog 4223

Professional in D4 mode.

14:25 12Feb 2001

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Description

Dialog 4223 Professional10

Lamp indications

ÔExtinguished lamp The function is not active.

ÕÔSteady light The function is active or multiple

represented line is busy.

ÖÔSlowly flashing lamp The line (or function) is put on hold.

ÖÔRapidly flashing lamp An incoming call.

ÕÔLight with short breaks Ongoing call.

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