Elo TouchSystems 2799L Manual de usuario

USER MANUAL

Elo Touch Solutions

2799L 27-inch Open Frame Touchscreen

User Manual: ET2799L Touchscreen

UM600526 Rev B, page 1 of 31

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or

by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSolutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties

with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to

revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.

TrademarkAcknowledgments

Elo, Elo (logo), Elo Touch,Elo Touch Solutions, are trademarks of Elo and its Affiliates. Windows is a trademark of MicrosoftCorporation.

User Manual: ET2799L Touchscreen

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Table of Contents

Section 1: Introduction ............................................................................................................................................................................................................................. 4

Section 2: Installation............................................................................................................................................................................................................................... 4

Section 3: Mounting ................................................................................................................................................................................................................................. 7

Section 4: Operation ................................................................................................................................................................................................................................ 9

Section 5: Technical Support.................................................................................................................................................................................................................. 14

Section 6: Safety & Maintenance........................................................................................................................................................................................................... 16

Section 7: Regulatory Information.......................................................................................................................................................................................................... 17

Section 8: Warranty Information............................................................................................................................................................................................................. 21

User Manual: ET2799L Touchscreen

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Section 1: Introduction

Product Description

This 27-inch ET2799L touchscreen display combines Elo’s latest developments in touch technology and display design with the reliability for use in full environments. It

is designed to meet EN62368-1 Part 22 when properly mounted.

This 27-inch ET2799 touchscreen display incorporates a Full HD 1920x1080 resolution, 24-bit color, 1500nit brightness, active matrix thin-film-transistor LCD panel

to provide high quality display performance. The LED backlight significantly reduces power consumption and eliminates mercury (compared to CCFL-backlit panels).

The ambient light sensor on the front of the screen offers added functionality to adapt the brightness setting to the environmental lighting conditions, helping to

ensure the best user experience in any exterior setting.

With a vandal-resistant (IK10) anti-glare screen, the display is designed for optimal operation in harsh field conditions. The USB 10-point touch operates even if

water or other elements are on the screen, and this product also supports various other touch capabilities: RS232 Touch with 2 touches (via a separate optional

cable kit: E810917), and 2 touches with up to 6mm of cover glass on top of the touchscreen.

The addition of built-in thermal and humidity sensors and 6 internal fans help to prevent the display from overheating. The touchscreen display is also equipped with

a Real Time Clock which gives you the ability to plan a power schedule.

Other features that enhance this LCD monitor’s display performance are Plug & Play compatibility with Windows, Android, or Linux operating systems, tethered

remote on-screen display (OSD) controls for easy access when integrated, simplified flush mounting design for easy IP66 and NEMA4X sealing, flexible flush, VESA,

and touch thru mounting options, and a GPIO connector for additional component control requirements inside the enclosure. The display also supports 12V –24V

DC power input making it very easy to integrate with your current power solution.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety. See the

Safety & Maintenance Section for more information.

This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering on your new touchscreen, read

through this manual, especially the Installation, Mounting, and Operation Sections.

User Manual: ET2799L Touchscreen

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Section 2: Installation

Unpacking the Touchscreen Display

Open the carton and verify that the following items arepresent:

•

27-inch Open Frame Touchscreen

•

Quick Install Guide

•

HDMI cable (screw-lock type)

•

EEI label

•

VGA cable (screw-lock type)

•

USB cable (screw-lock type)

•

Flush Mount Brackets w/Screws

•

OSD remote

User Manual: ET2799L Touchscreen

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Connector Panel & Interfaces

Touchscreen Display Connections

Connect the HDMI, DP, or VGA video cables between the monitor’s HDMI, DP, or VGA input connector and your HDMI/DP/VGA video source. Tighten the video

cable’s screws to prevent accidental disconnection when using the HDMI or VGA connector.

Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port, or connect the VGA Y-cable (optional cable kit E810917) between

the monitor’s VGA connector and your PC’s COM (Serial) port. Tighten the USB cable’s screws to prevent accidental disconnection.

Connect a 12-24VDC power supply to the monitor’s input power jack. Elo offers a 12VDC power adapter with locking connector and regional power cable kits

separately.

The touchscreen display ships in an ON state, video should be displayed on your monitor once the cables are connected.

User Manual: ET2799L Touchscreen

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Installing the Touch Technology Software Drivers

When using USB touch, no additional drivers are required for your projected-capacitive touchscreen display with Windows 7 and 10 or later operating systems,

because it uses Windows HID drivers. If you want to use RS232 touch, follow the below steps to install the Elo touch driver.

Todownload the latest touch drivers:

Visitwww.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx

Select the “Touch Drivers” from the “Product Category” dropdown menu.

Select the “Operating System”from the “Operating System” dropdown menu.

Click on the driver version required for your touchscreen display.

Non-Microsoft Windows operating system versions suggested below:

Linux Ubuntu: 18.04 LTS

Mac:OS BIG SUR 11.2

Chrome: 78.0.3904.106

Android: 7.10/8.10

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Section 3: Mounting

Flush Mount

Flush-mount Bracket Installation Notes:

See dimensional drawing for the exactdetails of the recommended enclosure panel

opening dimensions.

Place the 27-inch 2799 touchscreen display into your enclosure panel opening.

Attach flush mounting brackets (all four sides) with M4-5mm bracket screws (included)

to secure the touchscreen onto the enclosure panel. Adjust the touchscreen as close

as possible to flush with the front of the enclosure panel before tightening M4 bracket

screws. A socket wrench is recommended if clearance is limited.

Tighten the M4-6mm clamping screws on the mounting brackets to bring the

touchscreen glass completely flush with the customer panel, compressing the sealing

gasket, and ensuring a watertight seal to IP66 and NEMA4x standards.

Please ensure 2” clearance behind the touch screen display.

User Manual: ET2799L Touchscreen

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Rear VESA Mount

A six-hole mounting pattern for M4(10mm) screws is provided on the rear of the monitor for 200x100 in multiple VESA mounting positions. The VESA FDMI-

compliant counting is coded: VESAMIS-E. Please ensure 2” clearance behind the touch screen display.

User Manual: ET2799L Touchscreen

UM600526 Rev B, page 9 of 31

Section 4: Operation

Power

The touchscreen display ships in the ON state.

Toturn the touchscreen display on or off, attach the OSD remote via the RJ45 connector and press the touchscreen display power button on the OSD remote once.

The power status LED on the OSD remote functions according to the following table.

Touchscreen Display/Computer Module Status LED Status

OFF OFF

SLEEP PULSING

ON ON

The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications on the Elo

website http://www.elotouch.com

Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse or pressing a keyboard key).

To improve reliability and reduce power consumption, disconnect the AC power cable from the monitor when long periods of disuse are planned.

Touch

Your touchscreen display is factory-calibrated and should not need manual calibration (unless the input video is not fully scaled to the native resolution, or the touch

experience needs to be calibrated to a specific user).

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