Elo TouchSystems 1938L Manual de usuario

Touchmonitor User Guide

1938L 19” LCD Open-Frame Touchmonitor

User Guide

19"LCD OPEN-FRAME TOUCHMONITOR

1938L Family 3000 Series

Revision A

P/N E481511

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval

system, or translated into any language or computer language, in any form or by any means,

including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise with-

out prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes

no representations or warranties with respect to the contents hereof, and specifically disclaims

any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems

reserves the right to revise this publication and to make changes from time to time in the content

hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, TE logo and Tyco Electronics are trademarks. Other product names

mentioned herein may be trademarks or registered trademarks of their respective companies.

Tyco Electronics claims no interest in trademarks other than its own.

iii

Table of Contents

Chapter1

Introduction 7

Product Description 7

Precautions ................................................................7

About the Product ......................................................8

Chapter2

Installation and Setup 9

Unpacking Your Touchmonitor...................................9

Touch Interface Connection .......................................10

Product Overview ......................................................11

Front View............................................................11

Rear View ............................................................11

Installing the Driver Software .....................................12

Installing the Serial Touch Driver .........................13

Installing the Serial Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 ...13

Installing the Serial Touch Driver for MS-DOS

and Windows 3.1..................................................14

Installing the USB Touch Driver ..........................15

Installing the USB Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 ..15

Installing APR USB Touch Driver for

Windows XP..................................................16

Chapter 3

Operation 17

About Touchmonitor Adjustments ..............................17

Rear Panel Controls.............................................18

Remote OSD Buttons (option).............................18

Controls and Adjustment ............................................19

On Screen Display (OSD) Menu Functions.........19

On Screen Display (OSD) Control Options .........20

Preset Modes.......................................................21

Power Management System ................................22

Chapter4

Troubleshooting 23

Solutions to Common Problems .................................23

AppendixA

Native Resolution.......................................................24

Appendix B

Touchmonitor Safety .................................................26

Care and Handling of Your Touchmonitor ................27

AppendixC

Touchmonitor Specifications .....................................29

IntelliTouch Touchscreen Specifications .............30

Surface Capacitive Touchscreen Specifications .31

SecureTouch Touchscreen Specifications ..........32

Acoustic Pulse Recognition Specifications ..........33

19" LCD Touchmonitor (ET1938L-XXXA-X-G)

Dimensions ..........................................................34

Regulatory Information 35

Warranty 38

Index 39

C H A P T E R

INTRODUCTION

Product Description

Your new touchmonitor combines the reliable performance of touch technology with the latest

advances in (LCD) display design. This combination of features creates a natural flow of

information between a user and your touchmonitor.

This LCDmonitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide

superior display performance. A maximum resolution of WXGA 1440 x 900 is ideal for

displaying graphics and images. Other outstanding features that enhance this LCD monitor’s

performance are Plug & Play compatibility, and On-Screen Display (OSD) controls.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit. See Appendix B, page B-27, for more information on

touchmonitor safety.

1-7

About the Product

Your LCDopen-frame touchmonitor is a 19” WXGATFT color display with the following features:

• The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies

between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In

each frequency mode, the microprocessor-based circuitry allows the monitor to function at

the precision of a fixed frequency.

• High contrast color TFT LCD display supports resolutions up to WXGA 1440 x 900.

• Compatible with VGA, SVGA, XGA, SXGA (non-interlaced) and most Macintosh compatible

color video cards.

• Power management system conforms to VESA DPMS standard.

• Supports DDC 2B for Plug & Play compatibility.

• Advanced On ScreenDisplay (OSD) control for picture quality adjustment.

For full Product Specifications refer to Appendix C, page C-29.

1-8 UserGuide

C H A P T E R

INSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and the driver software.

Unpacking Your Touchmonitor

Check that the following 9 items are present and in good condition:

LCD touchmonitor Video cable USB cable

Serial cable DVI-D Cable Touch Tools CD + Quick InstallGuide

Strain Relief kit Mounting Brackets

Note: Please visit the 1938L product page located at www.elotouch.com for full listing of

optional power brick/cable sets.

2-9

Elo Quick Start Guide

Software

Touch Interface Connection

Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer

and touchmonitor are turned off.

1. Connect one end of the power adapter to the monitor and the other end to the connector of the

power cord.

2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable

(but not both) to the rear side of the computer and the other end to the LCD touchmonitor.

Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable

does not have thumb screws).

3. Connect one end of the video/DVI cable to the rear side of computer and the other to the

LCD touchmonitor. Tighten by turning the two thumb screws clockwise to ensure proper

grounding.

4. Press the power button on the rear panel to turn the monitor power on.

5. Connect OSD remote control key (optional) to the monitor.

2-10 UserGuide

Adapter Video Cable Serial Cable USB Cable

OSD Remote Control Key

(option)

DVI Cable

Product Overview

Front View

Rear View

2-11

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your

computer.Drivers are located on the enclosed CD-ROM for the following operating systems:

• WindowsXP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• WindowsNT4.0

The latest versions of drivers and driver information for other operating systems are available on the

Elo TouchSystems web site at http://elotouch.com/Support/Downloads/dnld.asp

Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of

your touchmonitor is sent to your video display adapter when Windows starts. If Windows

detects your touchmonitor, follow the instructions on the screen to install a generic Plug-and-

Play monitor.

Refer to the appropriate section for driver installation instructions.

Depending upon whether you connected the serial communication cable or the USB

communication cable, you should install only the serial driver or the USB driver.

2-12 UserGuide

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