Dell OptiPlex K8504 Manual de usuario

www.dell.com | support.dell.com

Dell™ OptiPlex™ GX620

Quick Reference Guide

Models DCTR, DCNE, DCSM, DCCY

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the "Glossary" in the

User’s Guide

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

The

Quick Reference Guide

Drivers and Utilities

CD, and operating system media are optional and may not ship

with all computers.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks

of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models DCTR, DCNE, DCSM, DCCY

September 2006 P/N K8504 Rev. A01

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Mini Tower Computer — Front View . . . . . . . . . . . . . . . . . . . . . 8

Mini Tower Computer — Back View . . . . . . . . . . . . . . . . . . . . 10

Desktop Computer — Front View. . . . . . . . . . . . . . . . . . . . . . 11

Desktop Computer — Back View. . . . . . . . . . . . . . . . . . . . . . 12

Small Form Factor Computer — Front View . . . . . . . . . . . . . . . . 13

Small Form Factor Computer — Back View . . . . . . . . . . . . . . . . 14

Mini Tower, Desktop, and Small Form Factor Computers —

Back-Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ultra-Small Form Factor Computer — Front View . . . . . . . . . . . . . 17

Ultra-Small Form Factor Computer — Side View. . . . . . . . . . . . . . 18

Ultra-Small Form Factor Computer — Back View . . . . . . . . . . . . . 18

Removing the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 20

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Mini Tower Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Desktop Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Small Form Factor Computer . . . . . . . . . . . . . . . . . . . . . . . . 24

Ultra-Small Form Factor Computer . . . . . . . . . . . . . . . . . . . . . 25

Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Mini Tower Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Desktop Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Small Form Factor Computer . . . . . . . . . . . . . . . . . . . . . . . . 28

Ultra-Small Form Factor Computer . . . . . . . . . . . . . . . . . . . . . 29

Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

System Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Running the Dell™ IDE Hard Drive Diagnostics . . . . . . . . . . . . . . 40

Resolving Software and Hardware Incompatibilities . . . . . . . . . . . 40

4Contents

Using Microsoft®Windows®XP System Restore . . . . . . . . . . . . . 40

Reinstalling Microsoft®Windows®XP . . . . . . . . . . . . . . . . . . 42

Using the Drivers and Utilities CD . . . . . . . . . . . . . . . . . . . . . . . . 44

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Quick Reference Guide 5

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

• Desktop System Software (DSS)

Drivers and Utilities CD (also known as the ResourceCD)

Documentation and drivers are already installed

on your computer. You can use the CD to

reinstall drivers (see page 44), run the Dell

Diagnostics (see page 33), or access your

documentation.

Readme files may be included on your CD to

provide last-minute updates about technical

changes to your computer or advanced

technical-reference material for technicians or

experienced users.

NOTE: Drivers and documentation updates can be found at support.dell.com.

NOTE: The Drivers and Utilities CD is optional and may not ship with your

computer.

• Operating system updates and patches

Desktop System Software (DSS)

Located on the Drivers and Utilities CD and the Dell Support

website at support.dell.com.

• Warranty information

• Terms and Conditions (U.S only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

User’s Guide

Available in the Microsoft®Windows®XP Help and Support Center:

Click the

Start

button and click

Help and Support.

Click

User’s and system guides

and click

User’s guides

The User’s Guide is also available on the optional Drivers and Utilities CD.

6Quick Reference Guide

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to identify your computer

when you use

support.dell.com

or contact

technical support.

• Enter the Express Service Code to direct your call when contacting

technical support.

• Solutions — Troubleshooting hints and

tips, articles from technicians, online

courses, frequently asked questions

• Community — Online discussion with

other Dell customers

• Upgrades — Upgrade information for

components, such as memory, the hard

drive, and the operating system

• Customer Care — Contact information,

service call and order status, warranty, and

repair information

• Service and support — Service call status

and support history, service contract,

online discussions with technical support

• Reference — Computer documentation,

details on computer configuration,

product specifications, and white papers

• Downloads — Certified drivers, patches,

and software updates

• Desktop System Software (DSS) — If you

reinstall the operating system for your

computer, you should also reinstall the

DSS utility. DSS provides critical updates

for your operating system and support for

Dell™ 3.5-inch USB floppy drives, Intel

Pentium

M processors, optical drives,

and USB devices. DSS is necessary for

correct operation of your Dell computer.

This software automatically detects your

computer and operating system and

installs the updates appropriate for your

configuration.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support site.

The Dell Support website provides several online tools, including:

• Troubleshooting — Hints and tips, articles from technicians, and online

courses

• Upgrades — Upgrade information for components, such as memory, the

hard drive, and the operating system

• Services and Warranties — Contact information, order status, warranty,

and repair information

• Downloads — Drivers, patches, and software updates

• User guides — Computer documentation and product specifications

What Are You Looking For? Find It Here

Quick Reference Guide 7

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer configuration

• Service contract for my computer

Dell Premier Support Website — premiersupport.dell.com

The Dell Premier Support website is customized for corporate, government,

and education customers. This website may not be available in certain

regions.

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a

modem)

Windows Help and Support Center

Click the

Start

button and click

Help and Support

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

• How to reinstall my operating system

Operating System CD

The operating system is already installed on your computer. To reinstall

your operating system, use the Operating System CD. See your online User’s

Guide for instructions.

NOTE: The operating system media is optional and may not ship with all

computers.

After you reinstall your operating system, use the

optional Drivers and Utilities CD to reinstall drivers

for the devices that came with your computer.

Your operating system product key label is located

on your computer.

NOTE: The color of your CD varies based on the operating system you ordered.

NOTE: The Operating System CD is optional and may not ship with your

computer.

• Regulatory model information and chassis

type

• DCTR — Mini tower chassis

• DCNE — Desktop chassis

• DCSM — Small form factor chassis

• DCCY — Ultra-small form factor chassis

What Are You Looking For? Find It Here

8Quick Reference Guide

System Views

Mini Tower Computer — Front View

1CD/DVD drive

Insert a CD or DVD (if applicable) into this drive.

2floppy drive

Insert a floppy disk into this drive.

3USB 2.0 connectors (2) Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and

computer speakers into either of the USB connectors.

It is recommended that you use the USB connectors on the back panel for devices that

typically remain connected, such as printers and keyboards.

4LAN indicator light

This light indicates that a LAN (network) connection is established.

Quick Reference Guide 9

5diagnostic lights

Use these lights to help you troubleshoot a computer problem based on the diagnostic

code. For more information, see "Diagnostic Lights" on page 36.

6power button Press this button to turn on the computer.

NOTICE: To avoid losing data, do not turn off the computer by pressing the power

button for 6 seconds or longer. Instead, perform an operating system shutdown.

NOTICE: If your operating system has ACPI enabled, when you press the power

button the computer will perform an operating system shutdown.

7power light The power light illuminates and blinks or remains solid to indicate different operating

states:

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving mode.

• Blinking or solid amber — See "Power Problems" in your online

User’s Guide.

To exit from a power-saving mode, press the power button or use the keyboard or the

mouse if it is configured as a wake device in the Windows Device Manager. For more

information about sleep modes and exiting from a power-saving mode, see "Power

Management"

in your online

User’s Guide.

See "System Lights" on page 35 for a description of power light patterns that can help

you troubleshoot problems with your computer.

8hard-drive activity light

This light flickers when the hard drive is in use.

9headphone connector Use the headphone connector to attach headphones and most kinds of speakers.

10 microphone connector Use the microphone connector to attach a microphone.

10 Quick Reference Guide

Mini Tower Computer — Back View

cover release latch This latch allows you to open the computer cover.

padlock ring Insert a padlock to lock the computer cover.

3voltage selection switch

(may not be available on

certain computers)

Your computer is equipped with a manual voltage-selection switch.

To help avoid damaging a computer with a manual voltage-selection switch, set the

switch for the voltage that most closely matches the AC power available in your

location.

Also, ensure that your monitor and attached devices are electrically rated to operate

with the AC power available in your location.

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