Cisco TELEPRESENCE MOVI 4.1 - ADMINISTRATOR GUIDE... Manual de servicio

Cisco TelePresence Movi

4.1

Administrator Guide

D14410.08

January 2011

Software version 4.1.1.9724

Cisco TelePresence Movi Administrator Guide (4.1) Page 2 of 29

Table of contents

Introduction 5

Prerequisites 6

Infrastructure requirements 6

PC requirements 6

Mac requirements 6

Multimedia device requirements 6

Microphone 6

Camera 7

Deploying and upgrading the client 8

Obtaining the setup files 8

Configuring the client 8

Advanced settings 8

Using DNS 9

Windows client pre-configuration 9

Mac OSX client pre-configuration 10

Distributing and installing the setup file 11

New deployment 11

Upgrading 11

Upgrading to Cisco TelePresence Movi 4.1 11

Default file locations 12

Provisioning the client 12

Uploading additional provisioning options to Cisco TMS 12

Provisioning options 13

Launching Movi calls from other applications 17

Testing the protocol handler 17

Use cases 17

How communication works 18

SIP communication 18

Media communication 18

Cisco TelePresence Movi Administrator Guide (4.1) Page 3 of 29

Port ranges 18

Duo video–Binary Floor Control Protocol (BFCP) 19

Traversal calls 19

Media routing 19

Media routing without ICE 19

Media routing with ICE 19

Enabling ICE 19

Configuring Movi's TURN port 20

Running the client 21

Signing in 21

Subscribing to the Cisco VCS 21

Registering to the Cisco VCS 21

Movi is registered to the Cisco VCS 21

Presence 21

SIP keep alive 22

Losing connection 22

Searching for a contact 22

Call setup 22

Encryption 23

Sent and received bandwidth 23

Resolution 24

Video and audio standards 24

Far-end camera control and ICE negotiation 24

During a call 25

Multiway initiation 25

Muting media streams 25

Automatic bandwidth adaptation 25

Automatic CPU adaptation 25

Conference information 25

Checking for updates and getting help 27

Cisco TelePresence Movi Administrator Guide (4.1) Page 4 of 29

References and related documents 28

Introduction

Cisco TelePresence Movi Administrator Guide (4.1) Page 5 of 29

Introduction

This guide provides comprehensive information on Cisco TelePresence Movi, its capabilities and

functions.

Movi works in conjunction with other Cisco videoconferencing infrastructure products, primarily the

Cisco TelePresence Video Communication Server (Cisco VCS), the Cisco TelePresence Management

Suite (Cisco TMS)and provisioning. Some knowledge of these products is assumed in this document.

The References and related documents section contains a list of documents referred to in this guide.

Cisco TelePresence Movi for Windows is a certified Windows 7 application.

Prerequisites

Cisco TelePresence Movi Administrator Guide (4.1) Page 6 of 29

Prerequisites

Infrastructure requirements

Movi requires the Provisioning option on the Cisco VCS and in Cisco TMS to be enabled.

Product Version

Cisco TelePresence Management Suite (Cisco TMS) 12.6 or later recommended

Cisco Video Communication Server (Cisco VCS) X5.2 or later recommended

PC requirements

Processor A processor supporting SSE3 (such as Pentium 4 Prescott) or better. For business-quality HD

video, Cisco recommends using the Cisco PrecisionHD™ USB camera and a 2 GHz Core 2

Duo processor or better.

Memory 512MB RAM or more.

Operating

system

nWindows XP SP2 or later

nWindows Vista SP1 or later

nWindows 7

Connection IP network connection (broadband, LAN, wireless). At least 24 kbps is required for an audio

connection. For a video connection, the recommended minimum is 128 kbps.

Graphics

card

OpenGL version 1.2 or higher. Hardware support for DirectX 8 or higher.

Sound card Any standard sound card (full-duplex, 16-bit or better) should work with Movi.

Mac requirements

Processor All Intel processors. For business-quality HD video, Cisco recommends using the Cisco

PrecisionHD™ USB camera and a 2 GHz Core 2 Duo processor or better.

Operating

system

Mac OSX 10.6 or later is recommended. Make sure to have the latest security updates installed.

Connection IP network connection (broadband, LAN, wireless). At least 24 kbps is required for an audio

connection. For a video connection, the recommended minimum is 128 kbps.

Multimedia device requirements

Microphone

All microphones work well with Movi. Note that some cameras have built-in microphones.

Prerequisites

Cisco TelePresence Movi Administrator Guide (4.1) Page 7 of 29

Camera

Movi works with most common web cameras. See the Cisco Knowledge Base for updated information

on Movi and cameras.

Deploying and upgrading the client

Cisco TelePresence Movi Administrator Guide (4.1) Page 8 of 29

Deploying and upgrading the client

This section describes the process of deploying and upgrading the Movi client and details the pre-

configuration options that are available and the settings required for Movi to operate.

Note: Before provisioning, Cisco TMS and Cisco VCS must be configured appropriately. See the

Provisioning Deployment Guide available on our website for detailed information.

Obtaining the setup files

When a new version of Movi is available, you will get a Cisco TMS ticket if:

1. Automatic update checking is enabled. To do this:

a. In Cisco TMS, go to Administrative Tools > Configuration > Network Settings.

b. Under Automatic Software Update, set Automatically Check for Updates to Yes.

2. Cisco TMS Agents are enabled. To do this:

a. In Cisco TMS, go to Administrative Tools > Configuration > General Settings.

b. Set Enable TMS Agents to Yes.

The description field of the Cisco TMS ticket includes a link to a .zip archive containing the files

described below.

File name Description

Movi<version>.msi For organizations creating their own Movi installer for Windows

MoviSetup<version>.exe Ready-made installer for Windows containing the .msi file

MoviSetup<version>.dmg Application bundle for Mac OSX

MoviProvisioningConfigTemplate<version>.xml Adds Movi provisining configurations to Cisco TMS. See the

Provisioning the client section for more information.

Cisco_TelePresence_Movi_Release_Notes_

<version>.pdf

Software release notes describing the changes from the last to

the current version of Cisco TelePresence Movi.

Configuring the client

This section describes and recommends configuration settings. Cisco recommends that you create an

installation file that will install Movi with the Advanced settings pre-configured, as described in the

sections Windows client pre-configuration and Mac OS X pre-configuration below.

Advanced settings

Network communication settings are also available by clicking Advanced in Movi's sign-in window.

Setting Description

SIP

Domain

Identical to the SIP domain configured on the Cisco VCS, in VCS configuration >

Protocols > SIP > Domains.

Deploying and upgrading the client

Cisco TelePresence Movi Administrator Guide (4.1) Page 9 of 29

Setting Description

Internal

VCS

The DNS address of the Cisco VCS Control cluster you want to connect to. Movi will

always look for this address first when connecting. It is possible to specify which port

on the Cisco VCS Movi should connect to. For example

InternalVCS.example.com:5063.

External

VCS

The DNS address of the Cisco VCS Expressway cluster you want Movi to connect to.

If Movi fails to connect to the Internal VCS, it will try this address. It is possible to

specify which port on the Cisco VCS Movi should connect to. For example

ExternalVCS.example.com:5063.

Transport Determines the transport layer used when connecting to the Cisco VCS. The options

available are Auto,TLS, and TCP. See the section on Call setup for more

information.

Using DNS

Movi can use IP or DNS addresses to locate the Cisco VCSs.

Using DNS addresses offers advantages such as:

nRedundancy: if you have more than one Cisco VCS, using a DNS that translates to the IP address of

all Cisco VCSs will enable Movi to "fail over" to other Cisco VCSs in case of a fault in one Cisco VCS.

nLocation awareness: for global companies, it is possible to configure the DNS servers so that Movi will

be directed to the "local" Cisco VCS wherever it may be.

nFlexibility: using DNS makes it possible to change the IP address of your Cisco VCS later on.

Movi also supports DNS SRV records, which allow for even greater redundancy and flexibility because

they contain information such as "Priority" and "Weight".

Windows client pre-configuration

Registry settings

Movi registry keys can be used to preconfigure the client. They are located at:

nHKEY_LOCAL_MACHINE\Software\Cisco\Movi\2.0 – default settings for all users

nHKEY_CURRENT_USER\Software\Cisco\Movi\2.0 – settings for a specific user

Note: The Movi 2.x registry keys are valid for all later releases. This means that upgrading does not

require setting the registry keys again.

The following is an example of how to set the registry keys:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Cisco\Movi\2.0]

"InternalVcs"="internal.provserver.com"

"ExternalVcs"="external.provserver.com"

"Domain"="example.com"

Deploying and upgrading the client

Cisco TelePresence Movi Administrator Guide (4.1) Page 10 of 29

Running the installer with special arguments

Any installer needs to run MsiExec.exe in order to install the Movi client. In addition to the arguments

that are innate in MsiExec.exe, there are also special arguments that can be given to MsiExec.exe and

pre-set the client.

Argument Description

DOMAIN Corresponds to SIP Domain in the Advanced settings.

EXTERNALVCS Corresponds to External VCS in the Advanced settings.

INTERNALVCS Corresponds to Internal VCS in the Advanced settings.

ENCRYPTIONPOLICY Corresponds to Transport in the Advanced settings.

HIDEADVANCEDLOGIN A value of 1hides the Advanced settings link in the Movi client sign-in screen.

Cisco recommends using this setting so that end users will not be able to make

changes to the Advanced settings.

USEWINDOWSUSERNAME A value of 1has the following effects:

nMovi uses the current Windows user's logon name as username

nThe Username and Password fields are disabled.

nThe Remember my Username/Password check boxes in the login window

are selected and disabled.

nThe Forget me link is disabled.

For information on how to disable authentication on the Cisco VCS and Cisco

TMS Agent, contact your support representative.

The MoviSetup.exe file supplied by Cisco is a basic InstallShield-generated installer.

MoviSetup.exe can be run with standard InstallShield switches, such as

n/s for a silent install

n/x for performing an uninstall

MoviSetup.exe can also be run with arguments on the format /v"<arguments>". MoviSetup.exe will

then run MsiExec.exe with these arguments.

A /v option argument on the form UPPERCASE=value will set the "UPPERCASE" property to that

value.

For example, from the command line or script, run:

MoviSetup.exe /s /v"/qn DOMAIN=example.com

HIDEADVANCEDLOGIN=1"

n/s is a basic InstallShield switch that hides the initialization dialog.

n/v"arguments" passes the arguments to the MsiExec.exe that is actually performing the install.

n/qn is a basic MsiExec.exe switch, an instruction to install silently.

nDOMAIN=example.com sets the SIP Domain field in the Advanced settings of the Movi client to

example.com.

nHIDEADVANCEDLOGIN=1 hides the Advanced settings link in the Movi client sign-in screen.

Mac OSX client pre-configuration

The Movi client for Mac OS X can be preset by installing Movi and setting the Preferences file.

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