Cisco DPC2607 Manual de usuario

February 2008

Cisco Model DPC2607 and EPC2607

Channel-Bonded EMTA User Guide

In This Document

IMPORTANT SAFETY INSTRUCTIONS ............................................................... 3

FCC Compliance......................................................................................................... 8

Introducing the DPC2607 and EPC2607................................................................ 10

What's In the Carton? .............................................................................................. 12

Front Panel Description........................................................................................... 13

Back Panel Description ............................................................................................ 14

Where Is the Best Location for My Cable Modem? ............................................. 15

What Are the System Requirements for Internet Service? ................................. 16

How Do I Set Up My High-Speed Internet Access Account? ............................ 17

How Do I Connect My Devices to Use the Internet?........................................... 18

How Do I Configure TCP/IP Protocol? ................................................................ 20

How Do I Install USB Drivers?............................................................................... 23

How Do I Mount the Modem on a Wall? (Optional) .......................................... 25

What Are the Requirements for Ethernet Network Devices? ............................ 27

How Do I Select and Place Ethernet Network Devices?..................................... 28

How Do I Connect Ethernet Network Devices? .................................................. 29

What Are the Requirements for USB Network Devices? ................................... 31

How Do I Select and Place USB Network Devices? ............................................ 32

How Do I Connect USB Network Devices?.......................................................... 33

How Do I Troubleshoot My Internet Service Installation?................................. 35

How Do I Use My Modem for Telephone Service?............................................. 37

Where Do I Place My Modem for Telephone Service? ....................................... 38

What Are the Requirements for Telephone Service? .......................................... 39

How Do I Install the Modem for Telephone Service? ......................................... 40

Telephone Service Frequently Asked Questions ................................................. 43

2 4023667 Rev C

Having Difficulty?.................................................................................................... 45

Tips for Improved Performance ............................................................................. 47

Front Panel LED Status Indicator Functions ........................................................ 48

For Information......................................................................................................... 50

4023667 Rev C 3

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the

risk of electric shock, do not perform any servicing other than that contained in the operating

instructions, unless you are qualified to do so.

20070112 SysInstaller 820 English

Notice à l’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent

exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer

aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au

fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

20070112 SysInstaller 820 French

4 4023667 Rev C

IMPORTANT SAFETY INSTRUCTIONS

Mitteilung für CATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes

Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine

Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,

außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

20070112 SysInstaller 820 German

Aviso a los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de

personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice

ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a

menos que posea la cualificación necesaria para hacerlo.

20070112 SysInstaller 820 Spanish

4023667 Rev C 5

IMPORTANT SAFETY INSTRUCTIONS

Read These Instructions

Keep These Instructions

Heed All Warnings

Follow All Instructions

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only

from an electrical outlet with the voltage and frequency indicated on the product label. If you are

uncertain of the type of power supply to your home or business, consult your service provider or your

local power company.

The AC inlet on the unit must remain accessible and operable at all times.

Ground the Product

WARNING:

Avoid electric shock and fire hazard! Do not defeat the safety purpose of the polarized

or grounding-type plug. A polarized plug has two blades with one wider than the

other. A grounding-type plug has two blades and a third grounding prong. The wide

blade or the third prong is provided for your safety. If the provided plug does not fit

into your outlet, consult an electrician for replacement of the obsolete outlet.

If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed).

Grounding provides some protection against voltage surges and built-up static charges.

Protect the Product from Lightning

For added protection, unplug this apparatus during lightning storms or when unused for long periods

of time. In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

Verify the Power Source from the On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power

source. The light goes out when the apparatus is turned off, regardless of whether it is still plugged into

an AC power source.

Eliminate AC Mains Overloads

WARNING:

Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension

cords, or integral convenience receptacles. For products that require battery power or

other power sources to operate them, refer to the operating instructions for those

products.

6 4023667 Rev C

IMPORTANT SAFETY INSTRUCTIONS

Prevent Power Cord Damage

Protect the power cord from being walked on or pinched, particularly at plugs, convenience

receptacles, and the point where the cord exits from the apparatus.

Provide Ventilation and Select a Location

Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not place this apparatus on an unstable surface.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation

provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or

other objects on top of this product.

Protect from Exposure to Moisture and Foreign Objects

Do not use this apparatus near water.

WARNING:

Avoid electric shock and fire hazard! Do not expose this product to liquids, rain, or

moisture.

WARNING:

Avoid electric shock and fire hazard! Unplug this product before cleaning. Clean only

with a dry cloth. Do not use a liquid cleaner or an aerosol cleaner. Do not use a

magnetic/static cleaning device (dust remover) to clean this product.

WARNING:

Avoid electric shock and fire hazard! Never push objects through the openings in this

product. Foreign objects can cause electrical shorts that can result in electric shock or

fire.

Accessories Warning

WARNING:

Avoid electric shock and fire hazard! Only use attachments/accessories specified by

your service provider or the manufacturer.

4023667 Rev C 7

IMPORTANT SAFETY INSTRUCTIONS

Service Warnings

WARNING:

Avoid electric shock! Do not open the cover of this product. Opening or removing the

cover may expose you to dangerous voltages. If you open the cover, your warranty will

be void. This product contains no user-serviceable parts. Refer all servicing to

qualified service personnel.

Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord

or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has

been exposed to rain or moisture, does not operate normally, or has been dropped.

Check Product Safety

Upon completion of any service or repairs to this product, the service technician must perform safety

checks to determine that this product is in proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the apparatus or connecting or disconnecting

cables.

WARNING:

Avoid personal injury and damage to this product! Use only with the cart, stand,

tripod, bracket, or table specified by the manufacturer or sold with the apparatus.

When a cart is used, use caution when moving the cart / apparatus combination to

avoid injury from tip-over.

20070802 Modem Cable w/out Battery

8 4023667 Rev C

FCC Compliance

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against such interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy. If not installed and used in accordance with the

instructions, it may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment OFF and ON, the user is encouraged to try to correct the interference

by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the cable company or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the

user's authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a

requirement of the FCC and is intended to supply you with information regarding the FCC

approval of this device. The phone numbers listed are for FCC-related questions only and not

intended for questions regarding the connection or operation for this device. Please contact your cable

service provider for any questions you may have regarding the operation or installation of this device.

Declaration of Conformity

This device complies with Part 15 of FCC

Rules. Operation is subject to the following two

conditions: 1) the device may not cause

harmful interference, and 2) the device must

accept any interference received, including

interference that may cause undesired

operation.

Cisco Model DPC2607 or EPC2607

Channel-Bonded EMTA

Model: DPC2607 and EPC2607

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: 678-277-1120

4023667 Rev C 9

FCC Compliance

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

20060628 FCC Standard

EU Certification

This product conforms to the following European directives:

-2006/95/EC

-2004/108/EC

10 4023667 Rev C

Introducing the DPC2607 and EPC2607

Welcome to the exciting world of high-speed Internet access and high-quality digital

telephone services. You have acquired one of the fastest cable modems available on

the market today. Your new Cisco Model DPC2607 or Model EPC2607

Channel-Bonded Embedded Media Terminal Adapter (EMTA) offers high-end

performance and superb reliability with data rates up to three times that of

conventional DOCSIS®(DPC2607) and EuroDOCSIS™(EPC2607) cable modems

along with two lines of dependable digital telephone service. With your new

DPC2607 or EPC2607, your Internet enjoyment, home and business communications,

and personal and business productivity will surely soar.

This guide provides procedures and recommendations for placing, installing,

configuring, operating, and troubleshooting your DPC2607 or EPC2607 cable

modem for high-speed Internet or digital telephone service for your home or office.

Refer to the appropriate section in this guide for the specific information you need

for your situation. Contact your service provider for more information about

subscribing to these services.

Benefits and Features

Your new DPC2607 or EPC2607 offers the following outstanding benefits and

features:

Home Networking

Provides a high-speed broadband Internet connection that energizes your online

experience and helps enable trouble-free downloading and sharing files and

photos with your family and friends

Includes bridged Gigabit Ethernet (GigE) and 10/100BASE-T auto-sensing/

auto-MDIX Ethernet ports and a USB 2.0 data port for high-speed data services

to other devices

Supports up to 64 users (1 USB port and up to 63 users on user-supplied Ethernet

hubs)

Allows you to attach multiple devices in your home or office to the cable modem

for high-speed networking and sharing of files and folders without first copying

them onto a CD or diskette

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