Cisco DPC2505 Manual de usuario

October 2006

Model DPC2505 and EPC2505

Cable Modem User Guide

In This Document

IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2

FCC Compliance......................................................................................................... 8

Introduction ................................................................................................................ 9

What's in the Carton?............................................................................................... 10

Front Panel Description........................................................................................... 11

Back Panel Description ............................................................................................ 12

Where Is the Best Location for My Cable Modem? ............................................. 13

What Are the System Requirements for Internet Service? ................................. 14

How Do I Set Up My High-Speed Internet Access Account? ............................ 15

How Do I Connect My Devices to Use the Internet?........................................... 16

How Do I Configure TCP/IP Protocol? ................................................................ 18

How Do I Install USB Drivers?............................................................................... 21

How Do I Mount the Cable Modem on the Wall?............................................... 23

Having Difficulty?.................................................................................................... 25

Tips for Improved Performance ............................................................................. 27

How Do I Renew the IP Address on My PC?....................................................... 28

Front Panel LED Status Indicator Functions ........................................................ 29

Notices ....................................................................................................................... 32

2 4015259 Rev C

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel

only. To reduce the risk of electric shock, do not perform any servicing other than

that contained in the operating instructions, unless you are qualified to do so.

20060608SICM-EN

Notice à l’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente

notice, s’adressent exclusivement au personnel technique qualifié. Pour réduire les

risques de chocs électriques, n’effectuer aucune intervention autre que celles décrites

dans le mode d'emploi et les instructions relatives au fonctionnement, à moins que

vous ne soyez qualifié pour ce faire.

20060810SICM-FR

4015259 Rev C 3

IMPORTANT SAFETY INSTRUCTIONS

Mitteilung für CATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für

qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu

reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich

in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung

solcher Arbeiten qualifiziert.

20060810SICM-GR

Aviso a los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso

exclusivo por parte de personal de mantenimiento cualificado. Con el fin de reducir

el riesgo de descarga eléctrica, no realice ninguna otra operación de reparación

distinta a las contenidas en las instrucciones de funcionamiento, a menos que posea

la cualificación necesaria para hacerlo.

20060810SICM-SP

4 4015259 Rev C

IMPORTANT SAFETY INSTRUCTIONS

Heed All Warnings

Adhere to all warnings on the product and in the operating instructions.

Read, Retain, and Follow These Instructions

Carefully read all safety and operating instructions before operating this product. Follow all

operating instructions that accompany this product. Retain the instructions for future use.

Give particular attention to all safety precautions.

Comply with Warnings

Avoid electric shock. Comply with all warnings and cautions in the operating instructions, as

well as those that are affixed to this product.

Power Warnings

Providing a Power Source

A label on this product indicates the correct power source for this product. Operate this

product only from an electrical outlet with the voltage and frequency indicated on the

product label.

If you are uncertain of the type of power supply to your home or business, consult your

service provider or your local power company.

Grounding This Product (U.S.A. and Canada Only)

WARNING:

Avoid electric shock and fire hazard! Do not defeat the safety purpose of the

polarized or grounding-type plug. A polarized plug has two blades with one

wider than the other. A grounding-type plug has two blades and a third

grounding prong. The wide blade or the third prong is provided for your

safety. If the provided plug does not fit into your outlet, consult an electrician

for replacement of the obsolete outlet.

If this product is equipped with either a three-prong (grounding pin) safety plug or a two-

prong (polarized) safety plug, do not defeat the safety purpose of the polarized or

grounding-type plug. Follow these safety guidelines to properly ground this product:

For a 3-prong plug (consists of two blades and a third grounding prong), insert the plug

into a grounded mains, 3-prong outlet.

Note: This plug fits only one way. The grounding prong is provided for your safety. If

you are unable to insert this plug fully into the outlet, contact your electrician to replace

your obsolete outlet.

For a 2-prong plug (consists of one wide blade and one narrow blade), insert the plug

into a polarized mains, 2-prong outlet in which one socket is wider than the other.

Note: If you are unable to insert this plug fully into the outlet, try reversing the plug. The

wide blade is provided for your safety. If the plug still fails to fit, contact an electrician to

replace your obsolete outlet.

4015259 Rev C 5

IMPORTANT SAFETY INSTRUCTIONS

Overloading

WARNING:

Avoid electric shock and fire hazard! Do not overload mains AC outlets and

extension cords. For products that require battery power or other power

sources to operate them, refer to the operating instructions for those products.

Do not overload electrical outlets, extension cords, or integral convenience receptacles as this

can result in a risk of fire or electric shock. For products that require battery power or other

sources to operate, refer to the operating instructions for that product.

Preventing Power Cord Damage

Protect the power cord from being walked on or pinched, particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus. Arrange all power cords so

that pets cannot walk on or disturb the cords. Do not place objects on or lean objects against

the cords, which can damage the cords.

Usage Warnings

Providing Ventilation

Do not block any ventilation openings. Install in accordance with the manufacturer's

instructions.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the

installation provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with

liquids, or other objects on top of this product.

Do not use this apparatus near water.

Selecting a Proper Location

WARNING:

Avoid personal injury and damage to this product! An unstable surface may

cause this product to fall.

Place this product on a stable surface. The surface must support the size and weight of this

product. Any mounting accessory used must be recommended by the manufacturer. The

product should be mounted to a wall or ceiling only as recommended by the manufacturer.

Important! The power cord is the mains power supply disconnect device.

Place this product in a location that is close enough to an electrical outlet and where the

power cord is easily accessible to be disconnected from the wall outlet or from the rear panel

of the product.

6 4015259 Rev C

IMPORTANT SAFETY INSTRUCTIONS

Cleaning This Product

WARNING:

Avoid electric shock! Unplug this product before cleaning. Clean only with a

dry cloth.

Before cleaning this product, unplug it from the electrical outlet. Clean this product only with

a dry cloth. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static

cleaning device (dust remover) to clean this product.

Protecting This Product from Foreign Objects and Water or Moisture Damage

WARNING:

Avoid electric shock and fire hazard! Never push objects through the

openings in this product. Foreign objects can cause electrical shorts that can

result in electric shock or fire. Do not expose this product to rain or moisture.

Do not place objects filled with liquid, such as vases, on this product.

Never push objects of any kind into this product through openings as they may touch

dangerous voltage points or short out parts that could result in a fire or electric shock.

Do not expose this product to liquids or moisture. Do not place this product on a wet surface.

Do not spill liquids on or near this product.

Do not use this product near water (such as a bathtub, washbowl, sink, or laundry tub), in a

wet basement, or near a swimming pool.

Accessories Warnings

WARNING:

Avoid any potential for electric shock or fire. Only use

attachments/accessories specified by the manufacturer.

Do not use accessories or attachments with this product unless recommended by your service

provider or manufacturer.

Service Warnings

Servicing This Product

WARNING:

Avoid electric shock! Opening or removing the cover may expose you to

dangerous voltages. This product contains no user-serviceable parts. Refer all

servicing to qualified service personnel.

Do not open the cover of this product. If you open the cover, your warranty will be void.

Refer all servicing to qualified personnel only. Contact your service provider for instructions.

4015259 Rev C 7

IMPORTANT SAFETY INSTRUCTIONS

Obtaining Service for Product Damage

For damage that requires service, unplug this product from the AC outlet. Refer all servicing

to your service provider or qualified service personnel. Servicing is required when:

The apparatus has been damaged in any way

A power-supply cord or plug is damaged

Liquid has been spilled or objects have fallen into the apparatus

The apparatus has been exposed to rain or moisture

The apparatus does not operate normally

The apparatus has been dropped

Checking Product Safety

Upon completion of any service or repairs to this product, the service technician must

perform safety checks to determine that this product is in proper operating condition.

Lightning

For added protection, unplug this apparatus during lightning storms or when unused for

long periods of time. In addition to disconnecting the AC power from the wall outlet,

disconnect the signal inputs. This may prevent damage to the apparatus due to lightning and

power-line surges. Plugging this apparatus into a surge protector may reduce the risk of

damage.

20060712MDBN

8 4015259 Rev C

FCC Compliance

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against such interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy. If not installed and used in accordance with the

instructions, it may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment OFF and ON, the user is encouraged to try to correct the interference

by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the cable company or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the

user's authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a

requirement of the FCC and is intended to supply you with information regarding the FCC

approval of this device. The phone numbers listed are for FCC-related questions only and not

intended for questions regarding the connection or operation for this device. Please contact your

service provider for any questions you may have regarding the operation or installation of this device.

Declaration of Conformity

This device complies with Part 15 of FCC

Rules. Operation is subject to the following two

conditions: 1) the device may not cause

harmful interference, and 2) the device must

accept any interference received, including

interference that may cause undesired

operation.

Data Cable Modem

DPC2505 and EPC2505

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: 678-277-1120

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

20060628FDC

4015259 Rev C 9

Introduction

Welcome to the exciting world of high-speed Internet access. You have acquired one

of the fastest cable modems available on the market today. Your new Model

DPC2505 or Model EPC2505 Wideband Cable Modem offers high-end performance

and unsurpassed reliability at data rates up to three times that of conventional

DOCSIS 2.0 (DPC2505) and EuroDOCSIS (EPC2505) cable modems. With your new

DPC2505 or EPC2505, your Internet enjoyment and business productivity will surely

soar.

This guide provides procedures and recommendations for placing, installing,

configuring, operating, and troubleshooting your DPC2505 or EPC2505.

Benefits and Features

Your new DPC2505 or EPC2505 offers the following additional outstanding benefits

and features:

Provides a high-speed broadband Internet connection that energizes your online

experience, which makes downloading and sharing files and photos with your

family and friends hassle free

Features Plug and Play operation for easy set up and installation

Offers a Gigabit Ethernet port supporting both Gigabit and 10/100BaseT speeds

Includes both a USB 2.0 data port that is backwards compatible with USB 1.1

Supports up to 64 users (1 USB port and up to 63 users on user-supplied Ethernet

hubs)

Utilizes vertical or horizontal placement

Allows automatic software upgrades by your service provider

Ensures interoperability with most service providers by complying with the

following specifications:

-DPC2505—DOCSIS 2.0 and backward compatibility for operation in DOCSIS

1.1 and DOCSIS 1.0 networks

-EPC2505—EuroDOCSIS 2.0 and backward compatibility for operation in

EuroDOCSIS 1.1 and EuroDOCSIS 1.0 networks

10 4015259 Rev C

What's in the Carton?

When you receive your cable modem, you should check the equipment and

accessories to verify that each item is in the carton and that each item is undamaged.

The carton contains the following items:

One Model DPC2505 or

EPC2505 Cable Modem

One Ethernet cable

(CAT5/RJ-45)

One power adapter with power

cord

One USB cable (not included

with all models)

One CD-ROM containing the

user's guide and the USB drivers

If any of these items are missing or damaged, please contact your service provider

for assistance.

Note: You will need an optional cable signal splitter and additional standard RF

coaxial cables if you want to connect a VCR, a Digital Home Communications

Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as

your cable modem.

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