Cisco DPC3000 Manual de usuario

Cisco Model DPC3000 and EPC3000

DOCSIS 3.0 Cable Modem

User Guide

In This Document

IMPORTANT SAFETY INSTRUCTIONS ...............................................................2

What's in the Carton? ...............................................................................................11

Front Panel Description ...........................................................................................12

Back Panel Description ............................................................................................13

Where Is the Best Location for My Cable Modem?..............................................14

What Are the System Requirements for Internet Service?..................................15

How Do I Set Up My High-Speed Internet Access Account? ............................16

How Do I Connect My Devices to Use the Internet?...........................................17

How Do I Configure TCP/IP Protocol? ................................................................19

How Do I Install USB Drivers? ...............................................................................22

How Do I Mount the Cable Modem on the Wall? ...............................................24

Having Difficulty? ....................................................................................................27

Tips for Improved Performance .............................................................................29

How Do I Renew the IP Address on My PC?.......................................................30

Front Panel LED Status Indicator Functions.........................................................31

Notices........................................................................................................................34

DRAFT - 2/4/09

2 4023034 Rev C

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the

risk of electric shock, do not perform any servicing other than that contained in the operating

instructions, unless you are qualified to do so.

Noticeàl’attentiondesinstallateursderéseauxcâblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent

exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer

aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au

fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

DRAFT - 2/4/09

4023034 Rev C 3

IMPORTANT SAFETY INSTRUCTIONS

MitteilungfürCATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes

Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine

Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,

außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Avisoa los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de

personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice

ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a

menos que posea la cualificación necesaria para hacerlo.

20080814_Installer820_Intl

DRAFT - 2/4/09

4 4023034 Rev C

IMPORTANT SAFETY INSTRUCTIONS

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with the

manufacturer's instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves,

or other apparatus (including amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding-

type plug has two blades and a third grounding prong. The wide blade or

the third prong are provided for your safety. If the provided plug does not

fit into your outlet, consult an electrician for replacement of the obsolete

outlet.

10) Protect the power cord from being walked on or pinched particularly at

plugs, convenience receptacles, and the point where they exit from the

apparatus.

11) Only use attachments/accessories specified by the manufacturer.

12) Use only with the cart, stand, tripod, bracket, or table specified by the

manufacturer, or sold with the apparatus. When a cart is used, use caution

when moving the cart/apparatus combination to avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or when unused for long

periods of time.

14) Refer all servicing to qualified service personnel. Servicing is required when

the apparatus has been damaged in any way, such as a power-supply cord

or plug is damaged, liquid has been spilled or objects have fallen into the

apparatus, the apparatus has been exposed to rain or moisture, does not

operate normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only

from an electrical outlet with the voltage and frequency indicated on the product label. If you are

uncertain of the type of power supply to your home or business, consult your service provider or your

local power company.

The AC inlet on the unit must remain accessible and operable at all times.

DRAFT - 2/4/09

4023034 Rev C 5

IMPORTANT SAFETY INSTRUCTIONS

GroundtheProduct

WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial

cable wiring, be sure the cable system is grounded (earthed). Grounding provides some

protection against voltage surges and built-up static charges.

ProtecttheProductfromLightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

VerifythePowerSourcefromtheOn/OffPowerLight

When the on/off power light is not illuminated, the apparatus may still be connected to the power

source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged

into an AC power source.

EliminateAC Mains Overloads

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets,

extension cords, or integral convenience receptacles. For products that require battery

power or other power sources to operate them, refer to the operating instructions for

those products.

ProvideVentilation and Select a Location

Remove all packaging material before applying power to the product.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not place this apparatus on an unstable surface.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation

provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or

other objects on top of this product.

Do not block ventilation openings.

ProtectfromExposuretoMoisture and Foreign Objects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to

liquids, rain, or moisture. Do not expose this product to dripping or splashing liquids,

rain, or moisture. Objects filled with liquids, such as vases, should not be placed on

this apparatus.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning.

Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning

device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the

openings in this product. Foreign objects can cause electrical shorts that can result in

electric shock or fire.

DRAFT - 2/4/09

6 4023034 Rev C

IMPORTANT SAFETY INSTRUCTIONS

ServiceWarnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or

removing the cover may expose you to dangerous voltages. If you open the cover, your

warranty will be void. This product contains no user-serviceable parts.

CheckProductSafety

Upon completion of any service or repairs to this product, the service technician must perform safety

checks to determine that this product is in proper operating condition.

ProtecttheProductWhenMovingIt

Always disconnect the power source when moving the apparatus or connecting or disconnecting

cables.

20080814_Modem No Battery_Safety

DRAFT - 2/4/09

4023034 Rev C 7

FCC Compliance

UnitedStatesFCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against such interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy. If not installed and used in accordance with the

instructions, it may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment OFF and ON, the user is encouraged to try to correct the interference

by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the service provider or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the

user's authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a

requirement of the FCC and is intended to supply you with information regarding the FCC

approval of this device. The phone numbers listed are for FCC-related questions only and not

intended for questions regarding the connection or operation for this device. Please contact your

service provider for any questions you may have regarding the operation or installation of this device.

DeclarationofConformity

This device complies with Part 15 of FCC

Rules. Operation is subject to the following two

conditions: 1) the device may not cause

harmful interference, and 2) the device must

accept any interference received, including

interference that may cause undesired

operation.

Cisco Model DPC3000 or EPC3000 DOCSIS

3.0 Cable Modem

Model: DPC3000 and EPC3000

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: 770-236-1077

CanadaEMIRegulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

DRAFT - 2/4/09

8 4023034 Rev C

FCC Compliance

20081121 FCC Standard

This product conforms to the following European directives:

-2006/95/EC

-2004/108/EC

DRAFT - 2/4/09

4023034 Rev C 9

Introducing the DPC3000 and EPC3000

Welcome to the exciting world of high-speed Internet access. You have acquired one

of the fastest cable modems available on the market today. Your new Cisco®Model

DPC3000 or Model EPC3000 DOCSIS®3.0 Cable Modem offers high-end

performance and superb reliability at data rates up to four times that of conventional

DOCSIS 2.0 (DPC3000) and EuroDOCSIS™ (EPC3000) cable modems. With your

new DPC3000 or EPC3000, your Internet enjoyment, home and business

communications, and personal and business productivity will surely soar.

This guide provides procedures and recommendations for placing, installing,

configuring, operating, and troubleshooting your DPC3000 or EPC3000.

BenefitsandFeatures

Your new DPC3000 or EPC3000 offers the following additional outstanding benefits

and features:

Home Networking

Provides a high-speed broadband Internet connection that energizes your online

experience and helps enable trouble-free downloading and sharing files and

photos with your family and friends

Includes bridged Gigabit Ethernet (GigE) and 10/100BASE-T auto-sensing/auto-

MDIX Ethernet ports. Some models also include a USB 2.0 data port for high-

speed data services to other devices

Supports up to 64 users (1 USB port and up to 63 users on user-supplied Ethernet

hubs)

Allows you to attach multiple devices in your home or office to the cable modem

for high-speed networking and sharing of files and folders without first copying

them onto a CD or diskette

Performance

Provides a faster connection to the Internet by incorporating four bonded

downstream channels along with four bonded upstream channels, up to four

times faster than conventional single-channel DOCSIS 2.0 cable modems

Enhances interoperability with most service providers by complying with the

following specifications to deliver high-end performance and reliability:

-DPC3000: Designed to meet the specifications for DOCSIS 3.0 and is

backward compatible with DOCSIS 2.0, 1.1, and 1.0

-EPC3000: Designed to meet the specifications for EuroDOCSIS 3.0 and is

backward compatible with EuroDOCSIS 2.0, 1.1, and 1.0

DRAFT - 2/4/09

10 4023034 Rev C

Introducing the DPC3000 and EPC3000

Design and Function

Dual color downstream (DS) LED to indicate channel bonded and non-channel

bonded operation

Color-coded connectors and cables for easy installation and setup

Features Plug and Play operation for easy set up and installation

Uses an attractive compact design and a versatile orientation to lie flat or stand

vertically on a desktop or shelf, or mount easily on a wall

LED status indicators on the front panel provide an informative and easy-to-

understand display that indicates the cable modem status and real-time data

transmission activity

Includes the WebWizard graphical user interface for simple setup

Management

Allows automatic software upgrades by your service provider

DRAFT - 2/4/09

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