Cisco DPQ3925 Manual de usuario

CiscoModel DPQ3925 8x4

DOCSIS 3.0 WirelessResidential

Gateway withEmbedded Digital

VoiceAdapter User Guide

InThisDocument

IMPORTANT SAFETY INSTRUCTIONS............................................................. 2

Introduction .......................................................................................................... 14

What's In the Carto n? ........................................................................................... 16

Front Panel Description ....................................................................................... 17

Back Panel Description ........................................................................................ 18

What Are t he System Requirem ents for I nternet Servic e? ................................ 19

How Do I Subscribe to High-Sp eed Int ernet and T elep hone S ervice?............. 20

Where Is the Best Locatio n for My DOCSIS Resid ential Gateway? ................. 22

How Do I Mou nt the Modem on a Wall? (Optional)......................................... 23

What Are t he Requirements for Telep ho ne S ervice ? ......................................... 26

How Do I Co nnect My Gateway fo r Inte rnet and Te lep ho ne Se rv ice? ............ 27

How Do I Maintain the Battery? (Optio nal) ....................................................... 30

How Do I Co nfigu re My DOCSIS Resid ent ial Gateway? ................................. 32

Configure Wireless Settings ................................................................................ 41

Confi gure S ecurity ............................................................................................... 57

Control Access to the Gateway ........................................................................... 66

Confi gure Appl ications a nd Gaming.................................................................. 75

Manage the Gateway ........................................................................................... 81

Monitor Gateway Status...................................................................................... 90

Frequently Asked Questio ns ............................................................................... 97

Tips for Improved Performa nce ........................................................................ 101

Fro nt Pa nel LED Status Indicator Functio ns .................................................... 102

Notices ................................................................................................................. 106

2 OL-30824-01

IMPORTANT SAFETY INSTRUCTIONS

Notice toInstallers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the

risk of electric shock, do not perform any servicing other than that contained in the operating

instructions, unless you are qualified to do so.

Notice àl’attention desinstallateurs deréseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’ad ressent

exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer

aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au

fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

OL-30824-01 3

IMPORTANT SAFETY INSTRUCTIONS

MitteilungfürCATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes

Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine

Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,

außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Avisoa losinstaladores desistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de

personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice

ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a

menos que posea la cualificación necesaria para hacerlo.

20080814_Installer820_Intl

4 OL-30824-01

IMPORTANT SAFETY INSTRUCTIONS

1) Read these instructions.

Keep these instructions.

Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

Clean only with dry cloth.

Do not block any ventilation openings. Install in accordance with the manufacturer's

instructions.

Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding-type

plug has two blades and a third grounding prong. The wide blade or the third

prong are provided for your safety. If the provided plug does not fit into your

outlet, consult an electrician for replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11) Only use attachments/accessories specified by the manufacturer.

12)

Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the

cart/apparatus combination to avoid injury from tip-over.

13)

Unplug this apparatus during lightning storms or when unused for long periods of

time.

14) Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as a power-supply cord or plug is

damaged, liquid has been spilled or objects have fallen into the apparatus, the

apparatus has been exposed to rain or moisture, does not operate normally, or has

been dropped.

Power SourceWarning

A label on this product indicates the correct power source for this product. Operate this product only

from an electrical outlet with the voltage and frequency indicated on the product label. If you are

uncertain of the type of power supply to your home or business, consult your service provider or your

local power company.

The AC inlet on the unit must remain accessible and operable at all times.

Groundthe Product

WARNING: Avoid electric shock a nd fire ha z a rd! I f this product conne cts to coa x ia l

cable wiring, be sure the cable system is grounded (earthed). Grounding provides some

protection against voltage surges and built-up static charges.

OL-30824-01 5

IMPORTANT SAFETY INSTRUCTIONS

Protect theProductfromLightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

Verify the PowerSource fromtheOn/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power

source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged

into an AC power source.

Eliminate AC MainsOverloads

WARNING: Avoid e lectric shock and fire haza r d! Do not ove rloa d AC ma ins, outle ts,

extension cor ds, or inte gral conv

enience receptacles. For products that require battery

power or other power sources to operate them, refer to the operating instructions for

those p r oducts.

Handling Optional,Rechargeable Battery

This product may contain a rechargeable Lithium-Ion battery to provide stand-by operation in the

event of an AC power failure.

Heed the following warning, follow the Battery Safety and Battery Disposal instructions below, and see

the instructions later in this guide for handling, replacing, and disposing of the battery.

WARNING: There is danger of explosion if the battery is mishandled or incorrectly

replaced. Replace only with the same type of battery. Do not disassemble it or attempt

to r e charge it outside the system. Do not cr ush, puncture , disp ose of in fire, short the

external contacts, or expose to water or other liquids. Dispose of the battery in

accordance with local regulations and instructions from your service provider.

Battery Safety

Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.

Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.

Please follow instructions provided for charging ‘rechargeable’ batteries.

Replace batteries with the same or equivalent type that we recommend.

Do not expose batteries to excessive heat (such as sunlight or fire).

Do not expose batteries to temperatures above 100°C(212°F).

6 OL-30824-01

IMPORTANT SAFETY INSTRUCTIONS

Battery Disposal

The batteries may contain substances that could be harmful to the environment.

Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and

local/national disposal and recycling regulations.

The batteries may contain perchlorate, a known hazardous substance, so special handling and

disposal of this product might be necessary. For more information about perchlorate and best

management practices for perchlorate-containing substance, see

www.dtsc.ca.gov/hazardouswaste/perchlorate

Provide Ventilation andSelect aLocation

Remove all packaging material before applying power to the product.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not place this apparatus on an unstable surface.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation

provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or

other objects on top of this product.

Do not block ventilation openings.

Protect fromExposure toMoistureandForeignObjects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to

dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as

vases, should not be placed on this apparatus.

WARNING: Avoid ele ctr ic shock a nd fire ha z ar d! Unplug this product before cleaning.

Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning

device (dust remover) to clean this product.

WARNING: Avoid e lectric shock a nd fire haza r d! Ne ver push ob jects thr ough the

op e nings in this product. Foreign objects can cause electrical shorts that can result in

electric shock or fire.

Service Warnings

WARNING: Avoid ele ctr ic shock! Do not open the cover of this p r oduct. Op e ning or

removing the cover may expose you to dangerous voltages. If you open the cover, your

warranty will be void. This product contains no user-serviceable parts.

Check ProductSafety

Upon completion of any service or repairs to this product, the service technician must perform safety

checks to determine that this product is in proper operating condition.

OL-30824-01 7

IMPORTANT SAFETY INSTRUCTIONS

Protect theProductWhenMovingIt

Always disconnect the power source when moving the apparatus or connecting or disconnecting

cables.

TelephoneEquipment Notice

When using your telephone equipment, basic safety precautions should always be followed to reduce

the risk of fire, electric stock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl,kitchen sink or laundry

tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a

remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

CAUTI ON: To r e duce the risk of fir e, use only No. 26 AWG or large r

telecommunication line cord.

SAVE THESE INSTRUCTI ONS

20090915_ModemNo Battery_Safety

IMPORTANT SAFETY INSTRUCTIONS

4021193 Rev C 9

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against such interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy. If not installed and used in accordance with the

instructions, it may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment OFF and ON, the user is encouraged to try to correct the interference

by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the service provider or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the

user's authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a

requirement of the FCC and is intended to supply you with information regarding the FCC

approval of this device. The phone numbers listed are for FCC-related questions only and not

intended for questions regarding the connection or operation for this device. Please contact your

service provider for any questions you may have regarding the operation or installation of this device.

Declarationof Conformity

This device complies with Part 15 of FCC Rules.

Operation is subject to the following two

conditions: 1) the device may not cause harmful

interference, and 2) the device must accept any

interference received, including interference

that may cause undesired operation.

DOCSIS Residential Gateway

Model: DPQ3925

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

CanadaEMIRegulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

Dynamic FrequencySelection (DFS) DualBand Frequencies

Some configurations of this product may operate in the 5150-5250MHz and

5470-5725MHz bands. If you select a channel in these frequency ranges, the product is

restricted to indoor operation only per FCC guidance. The use of this product on the affected

frequencies when outside is in non-compliance of the FCC regulations and guidelines.

IMPORTANT SAFETY INSTRUCTIONS

10 4021193 Rev C

RFExposure Statements

Note: This transmitter must not be co-located or operated in conjunction with any other

antenna or transmitter. This equipment should be installed and operated with a minimum

distance of 7.9 inches (20 cm) between the radiator and your body.

This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1

(American National Standards Institute) limits. The evaluation was based in accordance with

FCC OET Bulletin 65C rev 01.01 in compliance with Part 2.1091 and Part 15.27. The minimum

separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain

compliance.

Canada

This equipment complies with IC RF exposure limits set forth for an uncontrolled

environment. This system has been evaluated for RF exposure for humans in reference to

Canada Health Code 6 (2009) limits. The evaluation was based on evaluation per RSS-102

Rev 4. The minimum separation distance from the antenna to general bystander is 7.9 inches

(20 cm) to maintain compliance.

This system has been evaluated for RF exposure for humans in reference to the ICNIRP

(International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was

based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base Stations

and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or

reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from

300 MHz to 40 GHz. The minimum separation distance from the antenna to general

bystander is 20 cm (7.9 inches).

Australia

This system has been evaluated for RF exposure as referenced in the Australian Radiation

Protection standard and has been evaluated to the ICNIRP (International Commission on

Non-Ionizing Radiation Protection) limits. The minimum separation distance from the

antenna to general bystander is 20 cm (7.9 inches).

20100527 F C C DomandIntl

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