Arris Touchstone DG860 Instrucciones de uso

Internet | Television | Telephone

Setting up Your

Hargray High Speed

WiFi Integrated

HARG27043_Mdm_Slf_UG_Cvr, Flat: 11”w x 8.5”h, Folded: Flat: 5.5”w x 8.5”h 4C (Cover)

1.877.HARGRAY

Internet Modem

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HARG27043_Mdm_Slf_UG_Cts Flat: 11”w x 8.5”h, Folded: Flat: 5.5”w x 8.5”h 4C (Guts)

Welcome to your new WiFi Integrated Modem.

This guide is intended to help you set up your

new equipment. After completing the installation

steps, please refer to Page 10 of the guide for

activation instructions.

Contact Hargray with any questions or for assistance

Activation – 866.531.0177

Technical Support – 843.686.1135

General inquiries – 1.877.HARGRAY

Monday – Sunday

7am – 10pm EST

Installing and Connecting

Your Modem

Before you start, make sure that:

• You have all the items you need:

·Modem package

·Coaxial cable (coax)

·Splitter (optional)

·Wall-mount hardware (optional)

• Cable and power outlets are available near the computer.

If a cable outlet is not conveniently located, Hargray can

install a new one.

If you have ordered service, your modem will arrive pre-conﬁgured.

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DG860

Power

Ethernet

Online

WiFi

Secure

ResetEthernet

10/100/1000

Cable

Modem Front Panel

e front of the modem has the following indicators:

C E G

B D F

Secure: Indicates Wireless Production Setup

(WPS) is active.

WiFi: Indicates the status of the wireless LAN.

Ethernet: Indicates Ethernet connectivity between

the modem and computers.

Online: Indicates internet data transmission status.

US: Indicates upstream connectivity.

DS: Indicates downstream connectivity.

Power: Indicates whether AC power is available

to the unit.

DG860

Power

Ethernet

Online

WiFi

Secure

ResetEthernet

10/100/1000

Cable

Modem Rear Panel

e modem rear panel has the following

connectors and controls:

B D

WPS button: Begins associating the modem

with a wireless device.

Reset button: Resets the modem as if you

power cycled the unit. Use a pointed non-metallic

object to press this button.

Ethernet (1-4): Connectors for use with a computer

LAN port.

Cable: Connector for the coaxial cable.

Power: Connector for the power cord.

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ere are a number of factors to consider when

choosing a location to install your modem.

·Is an outlet available nearby? For best results,

the outlet should not be switched and should be

close enough to the modem that extension

cords are not required.

·Is a cable jack available? For best performance,

keep the number of splitters between the jack and

cable drop to a minimum. Each splitter reduces the

signal available to the modem. A large number

of splitters can slow down the Internet connection.

·If you are connecting devices to the Ethernet ports,

can you easily run cables between the modem location

and those devices?

·If you want to mount the modem on a wall, does the location

provide a solid surface for secure attachment? For best results

when mounting the modem on drywall, position the modem

so at least one of the screws is fastened to a stud. This may

prevent the modem from pulling out of the wall in the future.

·If you want to install the modem on a desktop,

is there enough space on either side to keep the

vents clear? Blocking the vents may cause overheating.

·How close are your wireless devices? The modem wireless

connection range is typically 100-200 feet (30-65m).

A number of factors can affect connection range,

as described on Page 6.

Selection and Installation

Factors Affecting Wireless Range

A number of factors can affect the usable

range for wireless connections.

Increases range: ·Raising the unit above the devices (for

example, installing the modem in

the upper ﬂoor of a multistory dwelling)

Decreases

range:

·Lowering the unit below the devices (for

example, installing the modem in

a basement)

·Metal or concrete walls between the

modem and other devices

·Large metal appliances, aquariums or

metal cabinets between the modem

and other devices

·Interference and RF noise (2.4 GHz

wireless phones, microwave ovens or

other wireless networks)

Note: Note that decreasing the range of your wireless network

may be beneﬁcial, as long as the decreased range is

sufﬁcient for your needs. By limiting your network’s range,

you reduce interference with other networks and make it

harder for unwanted users to ﬁnd and connect to

your network.

Note: Setting the transmit power level to High increases the

range. Setting it to Medium or Low decreases the

range proportionately.

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ResetEthernet

10/100/1000

Cable

Connecting the Modem

Connect one end of the coax cable to the cable outlet or

splitter, and the other end to the modem’s cable connector D.

Tighten the connections by hand, then tighten an additional 1/8

turn with a wrench.

Note: For best performance, use high-quality coax cable and

minimize or eliminate splitters between the cable jack

and the modem.

Insert the plug from the power cord into the Power connector

on the back of the modem Eand insert the power cord into a

convenient AC outlet.

The power light on the front of the modem lights up, then

ﬂashes once. Refer to the LED tables on Page 12. See

Troubleshooting on pages 14-15.

Connect one end of the Ethernet cable to any Ethernet port on

the back of the modem, Cand the other end to the Ethernet

port on a computer, hub or broadband router.

Note: If you are connecting to a computer, use the Ethernet

cable included in the modem package.

��

Reset Ethernet

10/100/1000

Cable

Conﬁguring Your Wireless Connection

Security Label

The modem ships with wireless LAN security set by default. See the

security label on your product (shown on image at top) for the factory

security settings: network name (SSID), encryption method, network

key and WPS PIN.

Note: You must set up our computer and other client devices to

work with the security settings on the modem. Refer to the

documentation for your client device for instructions on

setting security. On most computer systems, you only need

to select the network name (SSID) and enter the encryption

key. If your computer or client device supports WiFi Alliance

WPS activate WPS on your computer or client device and

the modem simultaneously to easily set up your

system security.

If you need to modify the modem’s default wireless security

settings, or if you want to conﬁgure any other wireless LAN settings,

refer to the instructions on Page 9.

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Accessing the Conﬁguration Interface

Follow these steps to access the conﬁguration interface. You should

have already set up the modem as described in Installing and

Connecting your modem.

If security has been properly set up on your computer to access

the wireless LAN on the modem, use the connection utility for

your operating system to connect to the wireless LAN using its

network name (SSID), as shown on the security label.

If you cannot access the wireless LAN, you must ﬁrst establish

a wired Ethernet connection between your computer and the

Modem.

In your Web browser, open the page http://192.168.0.1/

to access the wireless router setup.

The Login screen displays.

Note: The default user name is “admin.” The default password

is “password,” in lowercase letters.

Enter the user name and password and click the Apply button

to log in.

The System Basic Setup screen displays.

Use the online help information to set conﬁguration parameters

as required.

Note: Most conﬁguration parameters that you may want

to set can be accessed on the System Basic Setup

screen, including the security mode and setting a

system password.

Conﬁguring Your Wireless Connection

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